10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
9,674 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jul 072021

MAZDA3

  • miles
Front windshield wipers for my 2018 Mazda 3 stopped working without any warning while driving on the highway under heavy rain fall. I recently read online about a faulty wiper motor relay but I have not received any information from Mazda 3 about this.

- Sterling , MA, USA

problem #6

Jul 252020

MAZDA3

  • 29,850 miles
The rear wiper stopped working during a drive in heavy rain conditions, similarly like it happen to the same vehicle for the front wipers 6 months after I got the vehicle. I tried to schedule an appointment with the dealer but with the pandemic it was not possible. When I went for the actual appointment on March 2021, they told me the vehicle was out of warranty even though it is barely 3 years old, and just for a diagnostic they will charge $160 plus tax. The potential repair would be extra, ranging from a new BCM to a new motor, or both, scaling up to $450 repair bill. The issue is extremely similar to a safety recall that the vehicle had for the front wiper were they had to change the relays free of charge. I consider this also a safety issue as if you're driving in the highway at 55mph during the heavy rain and you are not able to see and vehicle that comes at high speed, such truck that loose the brakes in a roundabout exit, that poses a safety risk to drivers and owners of this vehicle. A recall should be made for this rear wiper issue like for the front one.

- Dearborn Heights, MI, USA

problem #5

Feb 012018

MAZDA3 6-cyl

  • 19,185 miles
The contact owns a 2018 Mazda 3. while the windshield wipers were activated, the contact noticed a cloudy film on the windshield that obstructed her view. There were no warning indicators illuminated. The contact replaced the windshield wipers, wiper fluid, and buffed the windshield. The vehicle was taken to a windshield specialist who stated that the windshield should be replaced. The vehicle was taken to global auto mall (1099 rt. 22 West, North plainfield, NJ 07060, (866) 233-6719) where it was diagnosed that the windshield wipers and fluid needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and provided case number: 12263978563. The contact was referred to the dealer. The insurance company was contacted and stated that the windshield should be replaced. The failure mileage was 19,185. The VIN was unknown. Consumer stated there remains a cloudy film that must be buffed to clear windshield in winter when wipers are activated it leaves a film as in a summertime but the film, flash freezes and obstructs view completely. In rainy weather - there is a film on window when wipers used. I sent pictures to NHTSA webmaster.

- Hillsborough, NJ, USA

problem #4

Jul 312019

MAZDA3

  • miles
My windshield wipers have just stopped working while driving in rain. I tried to pull over, turn off my car and turn it back on but they're still not working. The wiper fluid still sprays.

- Cream Ridge, NJ, USA

problem #3

Apr 302019

MAZDA3

  • 2,000 miles
The window wipers stop working all of a sudden when on the interval setting. I have to turn them off and then on again for them to begin working once more. This has happened multiple times, usually after the wipers have swiped once or twice on that setting while driving.

- Los Angeles, CA, USA

problem #2

Jan 252019

MAZDA3

  • 2,100 miles
On 1/25/2019 in the morning I went outside to take my dog out and noticed that the sunroof on my 2018 Mazda 3 was cracked and had a fairly large hole in it. The car had been parked on my street outside my home over night. At first I thought it may have possibly been from someone trying to break into my car. However, upon further investigation I noticed that the glass was actually bubbled up and away from the inside of the car and not inwards. Based on this I was able to rule out someone striking the glass with force from the outside of the car. I believe the glass to have been defective as the car was parked and not in use while this incident had happened.

- Oak Park, IL, USA

problem #1

Sep 132018

MAZDA3

  • 14,580 miles
On September 13th, 2018, I was driving out of the state, during a road trip on my way from cannon beach to portland in the state of Oregon around 9pm, I was driving my 2018 Mazda 3 on North of highway I-5 when rain began during rush traffic. I had the automatic front wipers on and they began performing their function for about 3 minutes when all of a sudden they went off. Rain got heavier and even after trying to actuate the wiper lever to high speed, the front wipers failed to start working again. I was in the middle lane of a three-way road and was having a hard time trying to see through to go stop and park in a shoulder. Traffic began to slow down and I could barely see through the windshield. I turned on the emergency lights and began honking to try to stop in the left shoulder. However, traffic suddenly began to stop and I had to hard brake before crashing into a truck in front of me, but another truck managed to barely evade me however it did scrape me and the rear of the car, I could not see the license plate of the truck due to the wipers not working during the downpour. I had to wait on the shoulder until the rain stopped, tried calling roadside assistance but the rain eased. The rear bumper of the vehicle got damaged because of the wipers failure, however the safety concern could have been worse such as the vehicle getting me into major accident where more than one causality could have occurred. Other than that, the time wasted during my vacations and resources to push hotel stays is minimal yet to be accounted for. But now the distress of the incidents has led to mental repercussions.

- Dearborn Heights, MI, USA