10.0

really awful
Crashes / Fires:
11 / 0
Injuries / Deaths:
11 / 0
Average Mileage:
9,426 miles

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« Read the previous 20 complaints

problem #72

Mar 122020

C250

  • miles
Takata recall. The contact owns a 2014 Mercedes Benz C250. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the parts to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Estero, FL, USA

problem #71

Nov 032017

C250

  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz C250. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the parts to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Several unknown dealers were contacted and confirmed that the parts were not available. The manufacturer was contacted several times and were unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Los Angeles, CA, USA

problem #70

Feb 012019

C250

  • miles
Takata recall. The contact owns a 2014 Mercedes Benz C250. The contact received notification of NHTSA campaign number: 19V010000 (airbags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact contacted Mercedes-Benz of monterey located at (498 fremont St, monterey, ca 93940, (831) 375-2456) who informed the contact that the remedy was not yet available. The contact contacted the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Aptos, CA, USA

problem #69

Mar 012019

C250

  • 0 miles
Takata recall. The contact owns a 2014 Mercedes Benz C250. The contact received notification of NHTSA campaign number: 19V01000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer and manufacturer were not contacted. The contact did not experience a failure. VIN tool confirms parts not available.

- Columbia, SC, USA

problem #68

Feb 052019

C250

  • 70 miles
Takata recall. The contact owns a 2014 Mercedes-Benz C250W. The contact stated that the air bag warning light. The dealer was not contacted about the failure. The manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The approximate failure mileage was 70.

- Ladson, SC, USA

problem #67

Feb 112019

C250 4-cyl

  • Automatic transmission
  • 25,000 miles
Takata recall. The contact owns a 2014 Mercedes-Benz C250. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. (Mercedes-Benz dealership lincolnwood), was contact and it was confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The contact received a notice for the manufacturer regarding the recall.

- Chicago, IL, USA

problem #66

Nov 042019

C250

  • miles
We purchased the vehicle in November 4, 2019 with the understanding the recall for the airbags was incomplete. The recall date is January 18,2019. We are driving the vehicle daily and concerned about the airbag recall with no action.

- Hendersonville, NC, USA

problem #65

Jan 152019

C250

  • 16,500 miles
A recall notice was issued a year ago for this vehicle due to the takata airbag recall. Mercedes still has no information as to when a fix for this issue will be available. I do not feel safe driving this car with a passenger in the front seat until the airbag is replaced. There does not seem to be any sense of emergency on the part of Mercedes to rectify this situation.

- Fruitland Park, FL, USA

problem #64

Jan 182019

C250

  • miles
According to Mercedes-Benz's recall website specifically for takata airbag recalls (https://www.mbusa.com/en/recall/takata-recalls), the parts for my vehicle will not be available until August 2020. The recall was reported on Jan 18, 2019. This time frame of almost 2 years is unacceptable.

- West Hills, CA, USA

problem #63

Jan 182019

C250

  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz C250W. The contact received a recall notice for NHTSA campaign number: 19V010000 (air bags). Mercedes-Benz of raleigh (5607 capital blvd, raleigh, nc 27616, (919) 573-5050) and the manufacturer were contacted and confirmed that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rolesville, NC, USA

problem #62

Feb 012019

C250

  • miles
The contact owns a 2014 Mercedes-Benz C250. The contact received a recall notice for NHTSA campaign number: 19V010000 (air bags). The contact called Mercedes-Benz of san diego (4750 kearny mesa rd, san diego, ca 92111, (858) 295-3136) and hoehn motors Mercedes-Benz (5475 car country dr, carlsbad, ca 92008, (760) 438-4454) and was informed that the parts were pending and were not available. The contact spoke with the manufacturer and was provided with the same information as the dealer. The contact requested a loaner vehicle, but was denied. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rancho Santa Fe, CA, USA

problem #61

Jan 012015

C250

  • miles
The airbacgs (takata) are still not repaired the minimize the safety treat. The car is a 2014 Mercedes C250

- Irvine, CA, USA

problem #60

Jan 182019

C250

  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz C250C. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact called Mercedes-Benz of san francisco at 877-554-6016 (located at 500 8th St, san francisco, ca 94103) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Francisco, CA, USA

problem #59

Jan 182019

C250

  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz C250W. The contact stated that NHTSA campaign number: 19V010000 (air bags) exceeded a reasonable amount of time for repairs. The contact received the recall notification on January 18, 2019. Mercedes-Benz of beverly hills (400 foothill rd, beverly hills, ca 90210, (310) 860-4460) stated that the parts were unavailable for the repairs and would not be available for six years. The manufacturer was also contacted and confirmed that the parts were unavailable. The contact had not experienced a failure. VIN tool confirms parts not available.

- Playa Del Rey, CA, USA

problem #58

Mar 012019

C250

  • miles
The contact owns a 2014 Mercedes-Benz C250. The contact received a recall notice for NHTSA campaign number: 17V627000 (air bags). Mercedes-Benz of birmingham irondale (750 Mercedes way, irondale, al 35210, 205-848-7000) was contacted and stated that the part was not available. The manufacturer was contacted and did not assist. The vehicle was not repaired. The contact had not experienced a failure. The VIN was unknown.

- Birmingham, AL, USA

problem #57

Feb 012019

C250

  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz C-250. The contact received a recall notice for NHTSA campaign number: 19V01000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to Mercedes-Benz of miami (1200 nw 167th St, miami, fl 33169, (305) 707-0147) who stated that the parts were not available. The vehicle was not repaired. The manufacturer was contacted and stated that the part should be available in may of 2020. No further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Miami, FL, USA

problem #56

Jan 182019

C250

  • 68,300 miles
Takata recall. The contact owns a 2014 Mercedes-Benz C250W. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of West houston (1025 hwy 6, houston, tx 77079, (281) 492-5800) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. While driving 30 mph and switching lanes, the horn failed to sound when it was pressed and the service air bag warning indicator illuminated. The failure mileage was approximately 68,300. VIN tool confirms parts not available.

- Houston, TX, USA

problem #55

Feb 102019

C250

  • 32,000 miles
Takata recall. The contact owns a 2014 Mercedes-Benz C250W. The contact received a recall notification for NHTSA campaign number: 19V010000 (air bags). The contact stated that the front passenger air bag disabled indicator illuminated. The vehicle was taken to Mercedes-Benz of wesley chapel (813-200-7788, located at 2383 willow oak drive, wesley chapel, fl 33544) where it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The vehicle was not repaired. The failure mileage was approximately 32,000. VIN tool confirms parts not available.

- Tampa, FL, USA

problem #54

Jan 012019

C250

  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz C250. The contact received notification of NHTSA campaign numbers: 17V627000 (air bags) and 19V010000 (air bags). Mercedes-Benz of winston-salem (located at 691 jonestown rd, winston-salem, nc 27103, (336) 760-4580) stated that the parts were not available and exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Winston Salem, NC, USA

problem #53

Jul 242019

C250

  • miles
Takata recall. "recall incomplete. Remedy not yet available" has been there for half year. Am I risk people's life driving this car or what?

- San Francisco, CA, USA

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