10.0

really awful
Crashes / Fires:
11 / 0
Injuries / Deaths:
11 / 0
Average Mileage:
9,426 miles

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« Read the previous 20 complaints

problem #12

Nov 022017

C250

  • miles
I received a recall notice for the takata airbag inflators. My Mercedes is affected; however, there has not been a fix provided

- San Jose, CA, USA

problem #11

Oct 312017

C250

  • miles
The contact owns a 2014 Mercedes-Benz C250W. The contact stated that NHTSA campaign number: 17V627000 (air bags) exceeded a reasonable amount of time for repair. The dealer (Mercedes-Benz of san jose, 3000 E capital expy, san jose, ca 95148) stated that the parts were unavailable for the repair. The manufacturer was also contacted and confirmed that the parts were unavailable. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Jose, CA, USA

problem #10

Oct 062017

C250

  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz C250. The contact received notification of NHTSA campaign number: 17V627000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of richmond at (804) 755-9300 (8225 w. broad St., henrico, va 23294) and confirmed that parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Richmond, VA, USA

problem #9

Nov 082017

C250

  • 34,000 miles
The contact owns a 2014 Mercedes-Benz C250. While driving 65 mph, the contact rear ended the preceding vehicle due to an abrupt stop. The air bags failed to deploy. A police report was filed. The contact received minor injuries and pain that required medical attention and a physical therapist. The vehicle was towed to an unknown BMW collision auto center. The vehicle was not declared totaled. The failure mileage was approximately 34,000.

- Bakersfield, CA, USA

problem #8

Nov 012017

C250

  • miles
Takata recall. The contact owns a 2014 Mercedes-Benz C250. The contact received notification of NHTSA campaign number: 17V627000 (air bags). The dealer (Mercedes-Benz of alexandria, 200 S pickett St, alexandria, va 22304, (703) 341-2100) inspected what was required to service the vehicle, but were unable to determine when the remedy and part would be supplied from the manufacturer. The manufacturer was contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fort Belvoir, VA, USA

problem #7

Nov 092017

C250

  • miles
Takata recall: To date nothing has happened. However, my auto is listed in the airbag recall notice as having defective grounding in the steering column which could lead to a premature deployment of the airbag.

- Vancouver, WA, USA

problem #6

Nov 032017

C250

  • miles
I called my company they said we do not have the parts

- Tucker, GA, USA

problem #5

Oct 242017

C250

  • 51,000 miles
There is a recall on my C-250 concerning the takata as well as the steering columm was told that it could cause airbag to deploy at any time. However, when I called Mercedes they said to wait until the SRS light came on and stop immediately call for a tow and they would bring it in and could take quite some time to get parts and repair. In my understanding if the air bag should deploy doing 70 mph on the highway it would endanger many lives. Not sure I cam comfortable with the answers I got from Mercedes. What should I do next.

- Tampa, FL, USA

problem #4

Oct 242017

C250

  • miles
Takata recall notice received in the mail. I confirmed my car was included in the takata airbag recall via wwwairbagrecall.com and called park place Mercedes in grapevine, tx. The service representative insisted my car was not recalled. She was rude and just kept saying it was not recalled. Btw, this happened October 25, 2017. The drop down below would only let me enter October 24 or before.

- Colleyville, TX, USA

problem #3

Jan 232017

C250 4-cyl

  • 34,800 miles
Though I appear to have managed only minimal injury in the random malfunctioning deployment of my steering wheel airbag without being involved in an accident or collision, I was extremely lucky my car's airbag didn't deploy while I was driving 50, 60 or 70 mph. I was actually parked when the airbag deployed. Keys were in the ignition as well. Even if the car is repaired, it could happen again and even lead to fatalities of myself, my family and other adjacent vehicles' passengers on the road. My wife personally doesn't want to ride in that car knowing this could happen again. I did a little investigating and I found that Mercedes-Benz has a recent history of these issues. Please see article from NY times below. The mb dealership is still testing my car to figure things out but my major concern is with the safety of myself, my family, other drivers, and other C 250 owners. The dealership has still not taken a stance so this is not so much a complaint as it is a major safety concern which should lead to a recall. Thank you. Mercedes-Benz recalls 126,000 vehicles over problems with airbags >>>please copy and paste if link doesn't work<<< https://www.nytimes.com/2015/11/05/business/Mercedes-Benz-recalls-126000-vehicles-over-problems-with-airbags.html?_R=0

- Orlando, FL, USA

problem #2

Nov 112015

C250

  • 21,000 miles
The contact owned a 2014 Mercedes Benz C250. The contact stated that while driving at 35 mph, a crash was attempted to be avoided causing the contact to crash into a tree. The air bags failed to deploy. The driver sustained face lacerations and the passenger sustained a shoulder injury that required medical attention. The vehicle was destroyed and a police report was filed. The manufacturer was not made aware of the failure. The failure mileage was 21,000.

- Atlanta, GA, USA

problem #1

Mar 242015

C250 4-cyl

  • 2,240 miles
I was driving on I-10 eastbound at approximately mile marker 180 to 182, when I made a lane change to let a faster moving vehicle pass me. I went from the left to right lane with the cruise control set at 70 or 75 mph, (speed limit on I-10 is 75 mph). Upon entering the right lane I saw a tractor trailer brake lights, and I slammed on the brake in my C 250, and it caused the car wheels to locked up, which also caused the car to skid, and swerve the back end. The C 250 did slow down some, but came to a complete stop after the C 250 impacted the rear bumper of the trailer attached on the tractor trailer truck. The C 250 slide approximately 200 feet, there were tire tracks on the pavement, which shows the tires locked up. The rear ended of the car also swerved, and it didn't seem like the C 250 was slowing down, once the brakes were applied. There was also some skipping of the tires. The airbag deployed but was late, and caused me to impact the windshield with my head. There is also a hole in the airbag that is bigger then a silver dollar, which shows sign of tearing and fraying. The seat-belt detached at impact which forced me forward and didn't restrain me from me hitting the steering wheel and windshield.

- Scottsdale, AZ, USA