10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 79,097 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Strong gas fumes after filling gas tank that will not go away the garage smells strong fumes, people in the car complains of the smell is this safe to smell and be confined within a car or near water heater in the garage. Seems like a hazard to me.
- Palmdale, CA, USA
The contact owns a 2007 Mercedes Benz E350. After refueling and parking the vehicle in the garage, fuel fumes emitted inside the contact's residence the next morning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 83,000.
- Virginia Beach, VA, USA
The contact owns a 2007 Mercedes Benz E350. The contact stated that upon entering the vehicle, a strong fuel odor could be smelled. The vehicle was taken to the dealer, but it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 58,963.
- Bonwell, SC, USA
Had fuel tank sender units repaired to stop fuel leak, less than 2 years the tank is leaking again from the sender units, dealer would not repair it.
- Plano, TX, USA
After filling gas tank, strong smell of gas in garage, especially around the rear of the vehicle, as if there was fuel overflow, but there was no fuel overflow at the filling station - did not top-off tank, stopped at first shut-off.
- Johns Creek, GA, USA
The contact owns a 2007 Mercedes Benz E350. The contact stated that fuel fumes emitted inside of the vehicle. The vehicle was taken to the dealer. The technician diagnosed that fuel reservoir was cracked and needed to be replace. The vehicle was repaired. The manufacturer was not notified of this issue. The approximate failure mileage was 121,000. The VIN was not available.
- Madison, AL, USA
In January, 2009, I purchased a certified used Mercedes Benz E350 from a Mercedes dealer in tuscaloosa, Alabama. At the time I purchased my vehicle it had approximately 40,000 miles on the odometer. In December, 2012, I began to notice the smell of fuel in the cabin of my car. The smell was overwhelming and increased over time. At the time I first noticed the fuel smell, my vehicle had approximately 90,000 miles on the odometer and the vehicle was no longer under warranty. I took the vehicle to my Mercedes dealer in georgetown, Texas, and was informed of the faulty gas seal and was very surprised when they informed me that I had to replace the seal, entire gas tank, and gas lines. To fix the problem, which was now a safety hazard as well as an environmental hazard to the occupants of my vehicle, I had to pay over $3,600 out of pocket to have the repair completed. The repair was completed in an afternoon and I have had no further issues. My complaint is that this is a known safety hazard with the make/model of this car and Mercedes refused to fix this known safety issue. Without fixing this problem, the car became unusable.
- Round Rock, TX, USA
The contact owns a 2007 Mercedes Benz E350. While driving approximately 35 mph, fuel fumes emitted into the vehicle. The failure recurred multiple times after the fuel tank was filled. The vehicle was taken to an independent mechanic for diagnostic testing. The technician diagnosed that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. The VIN was unavailable. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 112,000. Updated 12/30/14 the consumer stated the fuel pump was replaced, the location of the fuel pump was cleaned twice, replaced foam insulation on top the tank, the entire rear seat component was replaced, and the fuel tank was replaced. The vehicle was deemed unsafe to drive per the service tech due to the gasoline smell. Updated 5/28/2015
- Madison, AL, USA
The contact owns a 2007 Mercedes Benz E350. The contact stated that fuel was leaking from the fuel tank sending unit, causing fuel fumes to be emitted into the vehicle. The dealer and manufacturer were made aware of the failure. The failure mileage was 51,000.
- Inwood, WV, USA
When I put the car in the garage overnight, there is a stronge odor of gas escaping. Engine light continued to stay on.
- Houston, TX, USA
There is a strong smell of gasoline when vehicle is parked. Took it to the dealer and they indicated there is not a recall for this issue and the tank should be replaced. Researched this and found there are several complaints for this issue that have been lodged. The average Benz owner parks their car in the garage. The average homeowner has a gas water heater located in the garage. This is an open flame and gasoline connection which can result in an explosion.
- Atlanta, GA, USA
Strong gas smell especially when parked and after fueling.
- Scottsdale, AZ, USA
After I filled up gas and parked for 2 days, I went back to the car and smelled gas odor from the outside and the inside of the car. I drove the car for 78 miles and still smell the gas while driving. I went back and parked, the smell still occurred. When I checked online, there was a lot of complaint about this issue ( fuel sending unit) on this car (Mercedes Benz wagon 4matic E 350. 2003-2009. ) the gas sending unit has leaked. I think this is a safety issue that NHTSA should open up the investigation and conduct a recall about this issue, because I have two children's of my own that sit in the backseat of our vehicle. I will take no chances to drive this vehicle and we still own a payment on it. If this issue is not being investigate, I will take it up to the next level ( national television). I hope this issue will resolve at this level immediately. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Savannah, GA, USA
Strong gasoline odors inside and outside of the vehicle upon refueling the tank to full. The garage fumes with gas odors and the vapors can even be seen in the air. We are afraid to fill the tank and also very afraid if someone is nearby with a cigarette or fire..
- Norcross, GA, USA
There is a strong smell of gasoline in the interior of my E350. It is my understanding that this has been a problem with other E350 cars, 2007 model year.
- Nashville, TN, USA
After filling my tank, the smell of gasoline fumes, overtake the inside of the car and fumes vapors outside and around the vehicle until the gas gauge is reduced below full. The vapors and fumes are so bad that the garage and car emits the odors for weeks afterwards. I took the car to a mechanic and was told there is a crack in the "neck" of the fuel tank and Mercedes is aware of the problem. Est costs to repair is around $2500.
- Norcross, GA, USA
Fuel tank leaking gas under rear seat.
- Mckinney, TX, USA
The contact owns a 2007 Mercedes E350. The contact stated that a fuel smell emitted into the cab of the vehicle and fuel was leaking from the top of the fuel tank. The vehicle was taken to a dealer for diagnostic testing and the entire fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 87,000...updated 11/17/14 the consumer stated that the child occupant received a headache that may have been caused by the fumes. Updated 8/5/2015
- Clearwater , FL, USA
Strong smell of gasoline in the passenger compartment. Upon further investigation, gas was found pooled on top of the fuel sending unit located under the back seat on the drivers side.
- Cary, NC, USA
- Las Vegas, NV, USA