10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 11,369 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. My complaint is almost 3 years open recall and they cant just replace the air bag module.
- Shavertown, PA, USA
Takata recall has still not been offered
- Thousand Oaks, CA, USA
Takata recall. The dealership said there is no remedy to fix it.
- Bristow, VA, USA
Takata recall this Mercedes recall was initiated in June 2016 and priority was given to older cars in warmer climates. We live in Florida and we have a 2011 E350 convertible. Todays date is Aug 4th 2018 over two years later, several missed deadlines have come and gone with vague excuses about airbag availability. When is the NHTSA going to intervene" I just called my local orange park mb dealership and was told maybe by December the airbags will arrive. Sorry, I just do not believe them based on their track record. What if the air bag goes off and my wife and 11yr old son are killed? this is a life threatening issue, basically the cars could kill the drivers. Surely this is what NHTSA is setup for? does this Agency have any powers to act and protect consumers" please do something before more people die. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- St Augustine, FL, USA
Takata recall. The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of coral gables (300 almeria ave, coral gables, fl) was contacted and confirmed that the parts were not available for the recall remedies until December. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Miami, FL, USA
Takata recall. The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 16V081000 (air bags), which indicated that the parts needed to perform the repair were unavailable. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- Oakland, CA, USA
Takata recall. The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the parts to do the repair were unavailable. The dealer was not contacted. The manufacturer was notified and informed the contact to call NHTSA. The contact had not experienced a failure. VIN tool confirms parts not available.
- Charlotte, NC, USA
Takata recall. The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (fletcher jones motorcars, 3300 jamboree rd, newport beach, ca 92660) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Orange, CA, USA
Takata recall. The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (napleton auto werks, 6600 East riverside blvd, loves park, il 61111) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Rockford, IL, USA
Takata recall. The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of san diego (4750 kearny mesa rd, san diego, ca) was contacted and confirmed that the parts were not available for the recall repair; however, they could be obtained if the contact were to pay for the repairs. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- San Diego, CA, USA
Takata recall my year of car, zone and being driver's side airbag should make my car a priority in the recall. It has been 2 years since the initial notice of a recall. I have filed a previous complaint with NHTSA- when is real action going to happen this is not ok to give dates car will be fixed last time was March 2018 but now May 26th and nothing again!!
- Santa Barbara, CA, USA
Takata recall. The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 16V081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Mercedes-Benz of melbourne, 509 E nasa blvd, melbourne, fl 32901, (321) 557-9342) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Melbourne, FL, USA
Takata recall. I have been trying for weeks to get my airbags replaced and Mercedes Benz of delray Florida keep telling me they will let me know, they are only up to the 2009. This is unacceptable, can you please help.
- Boynton Beach, FL, USA
Takata recall, seven years, no remedy, no timeline or estimate for remedy.
- Boonton, NJ, USA
Takata recall nothing has happened yet" the problem is I do not want to wait for evidence of serious injury to myself or my passengers. Why are they not required to replace your vehicle knowing your driving a defective car"
- Boynton Beach, FL, USA
The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 116V36300 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Park place motorcars Mercedes-Benz dallas (6113 lemmon ave, dallas, tx) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not provided.
- Dallas, TX, USA
Takata recall. The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of melbourne (509 E nasa blvd, melbourne, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Merritt Island, FL, USA
I have been waiting for replacement sence 5/1/16 what is going on it now 1/28/18 almost 2 years with out replacement.please let me no when I can get this replaceed. Thank you
- The Villages, FL, USA
Takata recall. The contact owns a 2011 Mercedes-Benz E350. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of wesley chapel at (813) 200-7788 (located at 2383 willow oak dr, wesley chapel, fl 33544) where it was confirmed that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Tampa, FL, USA
- Bellingham, WA, USA