10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
18,800 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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This problem may be covered under warranty. Ask your Mercedes-Benz dealer.

problem #1

Jul 092020

GLC350E V4

  • Automatic transmission
  • 18,789 miles

click to see larger images

battery won't hold a charge battery won't hold a charge

I am completely speechless and stunned that this type of problem occurs with a new 2019 Mercedes vehicle. The purpose of purchasing a new vehicle is for the safety net driving to and from destinations without concerns. A vehicle, on the average, should not be dysfunctional for at least 10 years.

The vehicle was purchased in May 2019, and on July 9, 2020 left me stranded. How is it possible that a new car, a Mercedes??, has these difficulties; but it gets better.

The car was in the shop for ONE MONTH, yes, ONE MONTH, due to the malfunction of the AC Unit which created a Battery Malfunction. Garage Isla Verde Inc. was unable to correct the problem with their technicians and had to call and order parts from the UK.

Yes, after a month, and picking up my vehicle, I drove it for two days before the same error messages occurred. The vehicle left me stranded, AGAIN. The vehicle had to be towed back to Isla Verde Garage for repair for the same problem. (See next post on their repairs, once, and if it is done)

This vehicle should be considered a LEMON but Mercedes still insists that the vehicle can be fixed. Umm, really??

- suenosdelmar, Fajardo, Puerto Rico