10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 16,811 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall -- I was notified of the passenger takata air bag recall from Ford over 2 years ago. As of 8-16-18 my Ford dealership still does not have the parts needed to resolve this serious recall issue.
- Hollister, CA, USA
Takata recall I live in a very hot area which I understand affects the defective airbag. This has been going on over 3 years and not yet fixed. I need my car it's time to do something
- Chandler, AZ, USA
Takata recall: I received a letter from Ford saying they will pay for a rental vehicle and to contact my dealership. I contacted my dealership but to even be placed on a wait list for a rental I have to have my vehicle examined. After my vehicle is examined it will be days or weeks before I am given a free rental car. I think Ford should not be allowed to leave me driving an dangerous car that I feel unsafe in for weeks while they get me a rental car. I have already had to wait years for this remedy to be offered.
- Dearborn, MI, USA
Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (crown Ford, 555 cypress ave, redding, ca 96001) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Fall River Mills, CA, USA
Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (West herr Ford Lincoln of amherst, 10 campbell blvd, getzville, NY 14068) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Buffalo, NY, USA
Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (courtesy Ford Lincoln, 3533 N vermilion St, danville, il 61832, (217) 442-1840) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Catlin, IL, USA
Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (gordie boucher village Ford of thiensville, 121 N main St, thiensville, wi 53092) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the failure and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Cedarburg, WI, USA
Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mike raisor Ford (2051 sagamore pkwy S, lafayette, in 47905, (765) 447-9444) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Otterbein, IN, USA
Received notice of recall March 2017. Waiting for parts. Recall should be done in a timely manner this is taking too long.
- Hamden, CT, USA
Takata recall
- Westlake, OH, USA
Takata recall - it has been 2 years with no parts available. My wife is now riding in the back seat with our infant. What are our other options to get this fixed? 2 years seems a bit ridiculous for such a serious issue.
- Rockville, MD, USA
"takata recall". I have two letters and other documents from Ford that my vehicle is under a safety recall for the front passenger air bag. When I check the VIN thru your web site - it says there is "no" recall for my vehicle. Which is it? the first letter was received almost two years ago.
- Edgewater, FL, USA
"takata recall." I went for my car inspection at motor vehicle 4/9/18 and was told by the inspector that, not only are my two (2) airbags recalled, but are extremely dangerous! also, I was told that there is another issue regarding my anti lock 'brakes, from same manufacturer!' I am a senior citizen, please help!! I wld sincerely 'appreciate' very much asap!
- Hawthorne, NJ, USA
Takata recall I've received 2 notifications from my dealer that my airbags have been recalled over the past 2 years but haven't been notified to when to bring my car in. When I check NHTSA for updates it says there are "no recalls on this vehicle". what gives" should I be worried that these faulty airbags are going to injure me or worse, my family" thanks.
- Spartanburg, SC, USA
The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Cedar Hill, TX, USA
Takata recall. The contact owns a 2007 Mercury Milan. While operating the vehicle, the air bag sensor indicator remained illuminated. The failure was not diagnosed or repaired. The local dealer (bello Ford in conroy, tx) was notified of the failure. In addition, the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June of 2016. After contacting the same dealer and the manufacturer, the contact was informed that the parts needed to repair the defect were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Spring, TX, USA
Takata recall when will these be repaired afraid of personal injury or death driving this vehicle.
- Lockport, IL, USA
Takata recall. The contact owns a 2007 Mercury Milan. When the contact depressed the brake pedal, the pedal had to be pumped because the brake system failed to engage to stop the vehicle. As a result, the vehicle slid forward and the contact had to apply extreme force to the brake pedal to stop the vehicle. The VIN was included in NHTSA campaign number: 16V384000 (air bags). The dealer was not contacted. The vehicle was not included in any brake recalls or NHTSA action number: PE16017 (service brakes, service brakes, hydraulic). The manufacturer was notified of the failure. The failure mileage was not available.
- St Petersburg, FL, USA
2007 Mercury Milan, consumer writes in regards to air bag inflator safety recall.
- Cincinnati, OH, USA
- Bellmore, NY, USA