My 2010 Mercury Milan began to pull to the right after rotating the tires. The "service power steering now" indicator came on and there was no power steering. This is absolutely a safety issue. I tore my rotator cuff trying to steer the car. Ford is not recalling the 2010 model even though the electric power steering components are identical to the 2011 which is recalled. A very expensive repair, and don't understand why 2011 Mercury Milan owners are more valuable than 2010 owners.

- Oak Leaf, TX, USA

My power steering assist warning and advance trac system fault warning came on randomly for months. When they would, I'd lose power steering, but could turn the car off and on and it would reset and work fine. During those months I took it into the dealer numerous times, but nothing could be found so they would clear the codes and told me repeatedly it was a sensor misfire. I had read reviews of numerous 2010 models having the same issues but never being recalled. Last week my power steering assist fault light came on and I lost power steering completely. I was able to get it into a new auto repair place who diagnosed the entire electric power steering system as having malfunctioned and had to replace the rack and pinion, costing me over $2000. The 2011-2013 models were recalled for this exact reason. The 2010 should be as well. If I had been on backroads driving for my job, which I often am, when this had gone out, this could have been a real safety issue.

- Crittenden, KY, USA

The contact owns a 2010 Mercury Milan. While reversing out of the driveway, the power steering seized and the steering wheel could not be turned. The manufacturer was contacted. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 145,000.

- Columbus, OH, USA

Steering column locks while turn making it impossible to turn the steering column. There are 168 recent complaints describing a similar problem. With the last occurrence, the charging system light illuminated along with the ABS light, traction control light. Restarted the car several times and could not steer at all. Paused a few minutes, restarted the car and the steering was very loose as if there was no steering control. This is very dangerous. There was a recall on model year 2011-2015. NHTSA please investigate and hold the manufacturer accountable.

- Chicago, IL, USA

While driving the power steering has went out several times. At the time the dashboard indicator would say "power steering assist fault" and shortly after that say "service advancetrac". upon research I have noticed there has a been a recall for the 2011-2015 Mercury Milan models but not the 2010. I have found a ton of others with my vehicle experiencing this problem with the mileage ranging from low to high. This is a very unsafe situation to experience with your family in the vehicle and have this happen. This needs to be added to the other model milians recalls.

- Chalmette, LA, USA

Driving around 35 mph on a curvy city street and a error message to service power steering soon alerted me. Before I could get a quarter of a mile down the road the service power steering now message appeared, within minutes after that my power steering completely locked up while I was driving. Had to get my car towed and the independent mechanic shop quoted me upwards up $1250 for the repair. My car has roughly 84,000 miles on it. If they are recalling the 2011 model for this repair then obviously the 2010 should be recalled as well if it has the same malfunctions, parts and assemblies. This is my only source of transportation and I can't afford such a costly repair.

- Lavergne, TN, USA

Steering stop working when im driving thank god I did not have an accident you cant turn the steering unless you apply strong force on it that was the only way to move the vehicle away from the other drivers

- Brownsville, TX, USA

The power steering light and the power train light came on. I pulled the car over to the side of the highway, stopped the car, turned the car off and back on and the steering was gone. This is the 3rd time this has happened over the life of the vehicle. Previous times I have taken it to the dealership as the 2011 model has been recalled for the same issue. They have quoted me upwards of $2000 to repair. When I declined, the computer was reset and it worked again. This is the first time that the traction control service came on.

- Livonia, MI, USA

As I was driving through a busy freeway, my steering wheel just locked up making it very difficult for me to turn. I struggled and managed to pull onto the shoulder. I turned the engine off and turned it on a few times but it did not change anything. The fault message "power steering assist fault" and "service advancetrac" did not go away. I drove the car to the closest mechanic shop. The mechanic mentioned to me that I have to replace the steering rack and pinion and perform a wheel alignment. He also mentioned that I may have to reprogram the power steering control module. He gave me a fat estimate of $2100. Apparently this same issue has been recalled by Ford on their 2011-13 models but not on 2010. I was surprised to read that and reputed companies like Ford does not take care of this issue for their valued (?) customers. The car is not worth putting that kind of money in it. I may just put that money as a down payment and get another car.

- Houston, TX, USA

Steering locks up when in motion, backing up. Powersteeringassistfault or serviceadvancetrac comes up on the dash. This is a recall on 2011 - 2015 Milan, which have the same engine and assembly. There are over 150 listed complaints on the NHTSA site for 2010 models. There needs to be a recall on 2010 models. Is this a safe condition to drive with? who is responsible when the failure endangers drivers and passengers.

- Hoffman Estates, IL, USA

I was driving about 30 mph on a back street going home and my steering locked on me and I got a message that power steering system assist fault. I could not turn the wheel at all and then a message system advantrac popped up. I had no control of the wheel and I stopped real quick and ran into a ditch. Thank god no one was around and did not get hurt.

- Pelzer, SC, USA

I was taking on off-ramp from the freeway and mid-turn my power steering stopped working and it felt like the wheel locked up. Luckily I was able to brake and stop before going off of the roadway. Dash indicator messages displayed "power steering assist fault" and "service advancetrac". the car is absolutely unsafe to drive in this condition and could have easily caused a crash as it happened mid-turn when exiting the freeway. In doing some research, I understand the 2011 Mercury Milan and Ford Fusion have both been recalled for this electronic power steering module failure. My 2010 Milan uses the exact same assembly and the repair cost is significant as I've received quotes ranging from $1600-2100. My 2010 Milan has less than 63,000 miles and it is unacceptable to expect the owner to pay these repair costs on a vehicle with such low mileage. Please review the problem and extend the recall to include 2010 models which at this point would allow me to be reimbursed for the costs of the repair. I have no choice but to repair the vehicle and this creates a significant hardship on my family as well as any other people who experience the issue. Especially considering it is a known defect on the 2011 and 2012 model years. In talking with Ford corporate and my local dealership I understand that the NHTSA must issue the recall, not Ford themselves. I am sickened by this problem and can only hope the NHTSA will do the right thing and extend the recall to cover my vehicle.

- Rothschild, WI, USA

Power steering assist fault. There was a recall for 2011-2015 Ford Fusion/Mercury Milan's but not 2010. My car had a $10 part that failed that broke my power steering that almost caused an accident while moving. That puts my life and others at risk it cost me $1760 to repair a $10 part because the $10 part wasn't under recall when obviously it had the same issues as the others.

- Billings, MT, USA

Power steering assist failure. In motion backing up no power steering. Electronic rack and pinion steering device. This same part was recalled on 2011 Mercury Milan.recall should include 2010.

- Hermansville, MI, USA

Power steering assist failure message and service advancetrac message

- Highspire, PA, USA

Rack and pinion malfunction - the power steering went out on my vehicle as my daughter was driving on a city street and approached a right turn. An inspection by my local Ford dealership proved that the rack and pinion had malfunctioned and needed to be replaced. There is a recall on the 2011 year, and with all the complaints that are on file for the 2010, I do not understand why the recall does not effect this year as well.

- Columbus, OH, USA

The contact owns a 2010 Mercury Milan. While driving 40 mph, the steering wheel seized and the power steering assist and service advancetrac warning indicators illuminated. The vehicle was able to be coasted to the side of the road. The contact powered off the engine. The vehicle was restarted, but the failure recurred. The vehicle was driven to the contact's residence. The contact called stoltz Ford of St. Mary's at (814) 781-1010 (located at 988-S St marys St, St marys, pa 15857) and a diagnostic appointment was scheduled. The manufacturer was not notified of the failure. The approximate failure mileage was 41,450.

- St Marys, PA, USA

My 20 year old son was driving our 2010 on the street when all of a sudden the car lost its power steering. He had a very difficult time steering the car and was very close to crashing the vehicle. He was in a high traffic area at the time of thei issue. He could have injured himself or died because of this problem, he was able to, with great difficulty, get the car off of the road. He was very lucky!! this is a serious safety issue. The vehicle had 2 lights that displayed: 1. service power steering now and 2. service advancetrac. It is still displaying on the dash and there is no power steering, therefore the vehicle can not be driven.. it is my understanding that this is a very expensive repair!! this car is only 8 years old and is in excellent condition. I have been told that the 2011 Milan had the same problem and that there was a recall for the issue. I have also been told that the 2010 has the exact same system (electric power steering) as the 2011, but it was not recalled. How can that be"? is it less of a safety issue based only on the year" so it's ok for 2010 drivers to be injured but not the 2011 owners. I am a single mother and do not know how to deal with problem. Please look into it asap.

- Watervile, MN, USA

Power steering assist failure light came across dic while driving on interstate. Tried to slow down and pull over but couldn't turn steering wheel. Shut car off and restarted at car and warning light wasn't there and steering worked.

- Garner, IA, USA

Power steering completely stopped working while mid turn almost caused an accident. Another car veered off the road to avoid. I have done research and this seems to be a trend with the 2010 Milan. For some reason the 2011 is recalled but not 2010. We have had multiple Ford vehicles over the years and I am grossly dissatisfied that this issue has been reported with no recall action this is dangerous

- Kennebunk, ME, USA