10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 72,139 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The drivers side rear lower control arm separated from the rear subframe while driving the vehicle at ~50 mph. The failure at ~50mph could easily result in loss of control of the vehicle since the rear wheel is no longer fully connected to the vehicle. The stress of one control arm failing could result in the other failing at the same time if the corrosion progresses evenly on both sides. The 2013 model Altima is covered under a service bulletin to have the lower control arms replaced at no cost due to the risk of failure. The same failure obviously occurs on the 2014 models but is not covered under the current service bulletin. The failure is caused by corrosion at the connection to the rear subframe.
- Utica, NY, USA
While driving my car yesterday, the lower control arm snapped. Luckily I was just about to get on the freeway when it happened. I was coming up the ramp to get to the free way which was a curve and I heard a noise and briefly lost control of my vehicle until I stopped. I am sure rust contributed to it but my mechanic was he'd never seen it happen like that.
- Milwaukee, WI, USA
The contact owns a 2014 Nissan Altima. The contact stated while driving approximately 65 mph, the lower control arm fractured. The traction control warning light was illuminated. The vehicle was towed to an tow lot. The contact called West herr Nissan of orchard park (3580 southwestern blvd, orchard park, NY 14127, (716) 954-8992) however, the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 114,000.
- Elma, NY, USA
The rear lower control arm snapped at the poc bushing while driving around 20mph.
- Buffalo, NY, USA
The right rear lower link of my 2014 Altima completely failed due to rust, likely caused by road salt. I was driving about 35 mph on a straight section of a state road when this occurred and partially lost steering control. Had I been traveling at higher speeds, I likely would have lost control and crashed, injuring me and my son. Nissan has a service campaign for this safety issue but it only applies to 2013 models. Nissan would not cover the repair after pleading my case and had no rational explanation for why not.
- West Mifflin, PA, USA
Vehicle is difficult to keep in the lane I'm driving in feels like I'm about to be blown off the road I've replaced the tie rods the hubs the tires had multiple alignments but feels like the suspension has failed some where or the steering failed something is there is vibration in the wheel feels like its slipping or hesitation there's a its to the point I'm getting scared to drive it almost like the frame is separated or separating somewhere doesn't feel safe to drive feels unstable at low and high speeds it almost to the point I wanna jist junk the [xxx] thing cause no matter what I have done or do to it myself it never gets better parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Fort Wayne, IN, USA
Rear lower control arm rusted and broken while in motion. Loss of steering as well as driveability beyond 10mph
- Schaumburg, IL, USA
After making a right turn at approximately 10mph, the car felt like the car lost alignment and required a significant rightward turn of the steering wheel (between 1 and 2 O'clock) to maintain position in the lane. Additionally, amber ABS, traction control, and stability control warning messages appeared on the dashboard. As I was less than a mile from home, I proceeded there on side streets, keeping speed below 20 mph. I parked on the street, and found the left rear wheel tilted noticeably inward and with less clearance in the wheel arch. Looking under the car, I saw the lower control arm broken at the pivot point where it connects to the chassis.
- Cleveland, OH, USA
The contact owns a 2014 Nissan Altima. The contact stated while driving 70 mph, the that rear driver's side suspension spring and axle were severely rusted, causing the tire to turn inwards while driving. The contact regained control of the vehicle and drove 5 mph to get off the highway and parked at his parent's residence. The contact had the vehicle towed to an independent mechanic who diagnosed the failure that the rear axle and spring needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 180,000.
- Amherst, OH, USA
Was backing out driveway, heard noise, stopoed, got out of vehicle, found rear passenger wheel caved
- Berea, OH, USA
Rear passenger control arm broke at attachment to car body. One half of the weld shows crack and prior corrosion. I was driving on the expressway and noticed handling issues and car sagging on passenger side. I pulled off to a side street and drove local streets the 4 miles to my home. Control arm broke in my driveway as I was backing up.
- St. Paul, MN, USA
In the evening of February 2nd 2021. My daughter was driving home on county road 12 (at a speed of around 50mph) near long lake, mn. She hear a loud sound and the car became more difficult to drive. Thankfully there was an exit that she could take and she stopped the car as soon as this was safe to do. The next day we had the car picked up by aaa and taken to the Nissan dealer (walser in wayzata, mn). They diagnosed that one of the rear control arms had corroded and collapsed, while the other side control arm was corroded and near collapse. Both were replaced at a cost of over $1,700. I checked the internet and noticed that this issue was subject of a recall for cars up to model year 2013 (in the us) and up to 2014 in Canada), recall reference P9324 and that with effect from model year 2018, the manufacturer had changed the construction of the control arms and that this was significant improvement. Reported to Nissan, case report # 430 217 02, who were not helpful. Uploading dealer invoice and several images of the affected parts.
- Mound, MN, USA
The right passenger control arm completely corroded and broke completely separating from wheel
- Minneapolis, MN, USA
The contact owns a 2014 Nissan Altima. The contact stated while driving at approximately 20 mph, the vehicle was shaking and veering to the right. The traction control warning light was illuminated. The contact exited the vehicle and noticed the control arm had deteriorated. The vehicle was towed to mike barney Nissan (3676 sheridan dr, amherst, NY 14226, (716) 833-9888) to be diagnosed. The contact was informed that the control arm was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.
- Buffalo, NY, USA
I recently took my 2014 Nissan Altima in for new shocks and struts to my local mechanic. When the mechanic completed the work on the shocks and struts he completed an inspection of other parts of the vehicle and found that the passenger side rear control arm was cracked and the drivers side rear control arm was very rusted and corroded, but he could not find a crack. He then advised me that my vehicle was unsafe to drive. He also advised me that he had replaced numerous Nissan Altima rear control arms before, he was told that Nissan had a campaign to replace rear control arms due to them cracking. I then had my vehicle towed to the local Nissan dealership. After speaking with the service manager he advised me that only 2013 Nissan Altima that are in areas of the country that have salt on the road and 2014 Nissan Altima in Canada are being fixed by Nissan. I have a 2014 Nissan Altima and live in Ohio. Nissan should be expanding their campaign to 2014 vehicles that are having the same issue as the 2013's. luckily, I was not driving my vehicle and my mechanic found the crack during an inspection. If he didn't find it, I along with my family or friends could have possibly been injured if the control arm completely cracked in half and caused me to crash. I hope Nissan isn't waiting for a fatality to consider a recall. $1300 later I am going to pick up my vehicle from the local dealership. Class:19-002 ref#: ntb 19-082 id#: P9324
- Avon, OH, USA
Lower rear control arm on the drivers side separated while driving due to corrosion. I live in Wisconsin where salt is used to clear snow. I was driving in a straight line on a freeway.
- Racine, WI, USA
I was driving my 2014 Nissan Altima down the highway when the rearward control arm broke from rust and cause me to fishtail almost crashing... I could have been injured badly!!!
- Pikesville, MD, USA
Driving home at 45 mph on a city street, heard a pop, lost control, was able to drive slow with hazards to repair shop.waning lights came on immediately. Received notification that control arm snapped and other control arm cracked. Google and found safety notice for 2013/2014 for related to states with high road salt. Us and Canada. Us is vague point to only 2013 with Canada stating both 13 and 14. Expensive repair that should be covered by Nissan is very vague to avoid paying these repair cost.. as you can see from the picture, these was defiantly a rust issue caused from road salt. I live in Illinois.
- Schaumburg, IL, USA
Driving home from work yesterday, while driving 65 on the expressway, I experienced an odd 'shift' in my car, giving an odd swaying sensation'I thought I may have had a flat tire. Since I was close to a gas station, I proceeded roughly a half mile on the shoulder of the road and eventually to the station. Upon inspection I found that a portion of the wheel assembly had completely broken from the frame. I have since learned that Nissan acknowledges the problem and issued a "service campaign" for 2013 Altima in the us but 2013 and 2014 in Canada. Their description of how this part fails is exactly what happened to my car and I live in the "salt belt" that they say contributes to this issue. I have called their Consumer Affairs but was told that they do not recognize this as Nissan's responsibility and are not willing to repair what is already broken or replace what will most likely fail on the other side!
- Hamlin, NY, USA
- Marion, NY, USA