10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
152 miles

About These NHTSA Complaints:

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problem #24

May 212024

Taycan

  • miles
The Porsche EV Charger started an electrical fire in the wall of my garage while charging on May 21st 2024. The charger melted as a result. On the way to take my car to the dealership the dash became very hot to the touch as well. Fast forward to today, my car is still at the dealership. They have contacted me and asked me to pick it up and return my loaner car. They cannot however provide me with a new charger for my car. Porsche has sent out new chargers as part of this recall but they don't have the software in place so the chargers are useless right now. Porsche will give $500 toward the purchase of a 3rd party charger but they told me that they will not accept any responsibility if the third party charger damages my vehicle in any way and they acknowledge that using the suggested 3rd party charger may void my vehicle warranty. They refuse to provide me with a loaner car until my car can safely be charged with a Porsche charger that wouldn't void my current warranty.

- Poway, CA, USA

problem #23

Mar 262023

Taycan

  • miles
On 3/26/23 my 2022 Porsche Taycan Turbo self-ignited in our garage and created a lithium fire literally incinerating itself and completely destroying 3 other cars, the garage and approximately 35% of our home. The resulting fire filled the home with smoke, soot and required us to leave the house immediately and we have yet to return. The car was not being charged at the time of the fire; the charging unit was stored in the truck anticipating the dealership's promise to pick up the car for repair (again) the very next day. It was a four alarm fire supervised by the Bloomfield Township Fire Department and Oakland County Sheriff's Department. My wife and daughter personally witnessed the origin of the fire. The flames came from the bottom of the driver's side wrapping over the top of the Porsche and igniting the garage and the other cars. All cars were a complete loss. The Porsche Taycan was originally purchased new on 9/30/22 and was in and out of the dealership starting 2/9/23. The Service History is attached herein.

- Southfield, MI, USA

problem #22

Sep 052023

Taycan

  • miles
In September 2023 this Porsche Taycan 4S accelerated suddenly while going very slowly in reverse after displaying a red warning message on the dashboard "Electrical System Error." The brakes did not work and the car crashed into a house. No one was injured, but the car was declared a total loss. I see a recent safety recall (April 19) on your website for issues with the lithium battery and I believe that this may have caused my accident. I did report this as a safety issue to you in 2023 and confirmed tracking number assigned by NHTSA for this issue is 11556555.

- Clovis, CA, USA

problem #21

Feb 252024

Taycan

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" Electrical malfunction errors came on, brakes, and engine control warning lights came on. The speedometer dashboard went dark. The car started shaking. The car started to slow down on its own. How was your safety or the safety of others put at risk? I was traveling at 76mph on a six lane highway. The brakes were not responsive for a period of time, I had no way to see the car speed, the windows went down on their own in the back seats. It was 33 degrees outside, no heat in the car, the wireless phone charger stopped working. Has the problem been reproduced or confirmed by a dealer or independent service center? The car is being inspected by the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It is being inspected today. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Yes, the brake warning light came on, an electrical malfunction light, and an engine control light appeared

- Owings Mills , MD, USA

problem #20

Jan 182024

Taycan

  • miles
Sudden loss of power while on freeway with several errors being thrown onto driver's screen. Unable to accelerate. Was forced to coast to shoulder of road and come to a complete stop. Turned off vehicle and turned on again and issue was resolved.

- San Francisco, CA, USA

problem #19

Jan 132024

Taycan

  • miles
The heater and defrost are not working which is especially dangerous during cold weather and/or humid conditions. The vehicle is at the dealership service center where they stated there have been a number of similar issues. The dealer has indicated they will inspect and repair. There were no warning lamps/messages prior to failure. To be fair, I never tried the heater before a cold spell this last week.

- Dallas, TX, USA

problem #18

Nov 072023

Taycan

  • miles
I received a red error stating that there was an electrical system error and I couldn-??t operate my vehicle on Oct 18 when the vehicle was parked at home. I had to tow the vehicle to the dealer and when they inspected it, they couldn-??t find anything wrong with it. I brought the vehicle back home and then less than a month later on November 7 I got the same error when the vehicle was parked at home. I had to tow the vehicle again to the dealer. And at this time they told me that there is an issue with the high voltage battery. They have not given me a loaner, and I am without a vehicle. I do not know when the issue will be resolved.

- Los Gatos, CA, USA

problem #17

Mar 302023

Taycan

  • miles
Electric passenger compartment heater (high-voltage heater) Does not work. This prevents the cabin from receiving heat. This is extremely unsafe in cold environments because it prevents the windshield visibility as frost forms.

- Anchorage, AK, USA

problem #16

Apr 272023

Taycan

  • miles
Electrical System Failure and Engine Failure. Car just stopped in the middle of the road at the traffic light and would not move forward. This has happened for the second time since the purchase of the car in December 2022. The car is now at the dealer being checked.

- Saratoga, CA, USA

problem #15

Mar 012023

Taycan

  • miles
After 9 days the car showing 12V battery low, it completely was completely dead on March 01, 2023 despite my all efforts to drive around (more than 400 miles) and charging. Reported the issue to Porsche helpline and they arranged the vehicle pickup from my home same day and the car was serviced at Paul Miller Porsche dealership in Parsippany, NJ. They charged the 12V battery, updated the software and returned after 3 days. The big battery had around 35% charge when it happened. Luckily it happened at home but I-??m nervous about taking it out and get stranded somewhere.

- Chatham, NJ, USA

problem #14

Feb 212023

Taycan

  • miles
The heating system in my 2022 Porsche Taycan stopped working. In addition to it not being able to heat the cabin, I can't defog/defrost the windshield making the car unsafe to drive. I'm told by the Porsche dealer that this is a known issue, and the fix involves ordering a part from Germany with unknown ETA.

- Old Greenwich, CT, USA

problem #13

Feb 162023

Taycan

  • miles
I was driving at high speed on the freeway when, suddenly and without warning, the vehicle lost all power. A message reading -??Electrical System Error Park Vehicle in a Safe Place-??. I was able to glide across five lanes in rush hour traffic to the breakdown lane.

- Los Angeles, CA, USA

problem #12

Jan 182023

Taycan

  • miles
Vehicle heat all of sudden not working. Thus, unable to operate vehicle due to condensation on windows limiting visibility, in addition to cold cabin air. Car dropped off at Porsche dealer, and they confirmed no part availability to fix this widespread issue with Taycans.

- Mclean, VA, USA

problem #11

Jan 232023

Taycan

  • miles
High voltage heater unit stopped working. Unable to defog front windshield leading to dangerous loss of visibility, in addition to unable to heat cabin. I see LOTS of similar reports online. At dealer, awaiting part which will take weeks.

- Mercer Island, WA, USA

problem #10

Dec 242022

Taycan

  • miles
Heater randomly stopped working, defrost won't function and that will cause a safety concern

- Kirkland, WA, USA

problem #9

Dec 162022

Taycan

  • miles
I have 71 documented cases of Porsche Taycan heating systems failing at https://github.com/evstatus/PorscheTaycan/issues/1 The issue affects all Taycan models going as far back as 2020. This is a safety issue that requires that the car be flatbed towed when the heating system fails, as it affects the ability to effectively defrost and defog the windows in cold environments.

- Santa Barbara, CA, USA

problem #8

Oct 072022

Taycan

  • miles
The vehicle has stalled out repeatedly while driving. When starting from an intersection it will lose all power and a turtle icon shows up on the screen and the car will not move more than 5 MPH. After rolling to a stop, and restarting the car drives okay. Then a few days or a week, month later, it happens again. Also, the PCM repeatedly weekly, fails to boot up and I have no backup camera or controls of the car. The dealer erases codes and gives the car back, they don't know what's wrong.

- Escondido, CA, USA

problem #7

Aug 172022

Taycan

  • miles
New car was dead on arrival due to electrical system error. Still not able to fixed after 2 months.

- Newton, MA, USA

problem #6

Sep 172022

Taycan

  • miles
When driving the vehicle, the center console screen (the Porsche Communication Manager), spontaneously went blank/black. The screen appeared to reboot while the car was on and froze with the word "PORSCHE" across the center screen. The screen inoperable while the car was in motion. The navigation, climate control, back-up camera, radio, and many other controls are all utilize through this center touch screen. Those were all inoperable until the car was stopped, turned-off, and then turned on again.

- San Marino, CA, USA

problem #5

May 292022

Taycan

  • miles
The vehicle shuts down when stopped in traffic, have to try and re-start it. Has happened 3 different times.

- North Quincy, MA, USA

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