My power steering stopped working making the truck very difficult to steer. Luckily it happened upon cranking the engine after filling up at a gasoline station. There was no warning of any kind before the failure happened. Mileage on my 2013 Ram is 62,000 miles. If I would have been driving at a highway speed traveling into a curve it would have been very difficult to maintain control. My dealership has had my truck over 2 weeks waiting on a whole new power steering unit to come for them to install. No guarantee the part will be in by next week either. Cost will be approximately $2500.

- Baton Rouge , LA, USA

January 22, 2023, When I cranked my 2013 Ram 1500 truck the Power Steering warning light came on and my steering wheel was locked. It would not turn left or right. I am so glad I was not on the road when this malfunction occurred. I checked all fuses associated with the power steering and all were good. After speaking with a mechanic the parts I need is not available until mid-February and cost expected above $2,000. This is not good. If the steering locked while I was driving no telling how many people could have been hurt or killed.

- Sarasota, FL, USA

While driving my power steering all of a sudden went out due to the electric power steering. I was lucky I didn-??t have a load and I was traveling alone. Other people may not be as lucky as me. I don-??t want anyone else to experience that

- Kapolei , HI, USA

The E.P.S (electric power steering) failed and cause the steering wheel to lock. This caused a safety issue as I was unable to steer. The vehicle had to be towed, taken to a local repair shop where ALL the electric components were tested (Battery, computer and wires) This seems to be a problem with Ram trucks as a replacement part is unavailable anywhere and over $1500. There was no warning of a problem and suddenly it failed which made it impossible to steer and dangerous. This failed component put my life and my family's life in jeopardy

- St. Augustine, FL, USA

Electronic Power Steering randomly goes in and out of power while in operation. A laughably minute amount of research revealed multiple others with identical issues with the same make/model vehicle.

- Willmar, MN, USA

Steering power assist failed, luckily in a parking lot. Steering warning light illuminated and there was no power assist. Obviously loss of power assist is a real danger to me and any vehicle or pedistrian nearby. Drove another 5 miles, with great steering difficulty, to an appointment. Shut vehicle off 45 minutes. When I restarted, steering warning light was off and steering worked normally. Have not been able to duplicate the problem. Current mileage is 64000

- Lafayette, GA, USA

Rack opinion according to Dodge dealership mechanics need replacing. I was told by another professional mechanic that the sway bar and tire rods need to be replaced. Will you all please search for Recalls N complaints. I will have the racken opinion work done because of the Safety issues that are at hand. Also anticipating sway bar n tire rod and front end work to Ensure that we are safe in the vehicle. Thank you!Safety First!

- Madison , MS, USA

Driving home from school and steering light came on and power steering stopped working, nearly lost control, pulled over to check it out and didn-??t see any problems, started truck back and was running fine, happened again a couple days later and took it to the dealership, , they said over 3000 dollars to fix, I could have been in a serious accident but there is no recall on this part, ram needs to really do something about this before someone gets seriously injured or worse

- Knoxville , TN, USA

While driving at hwy speed 55 mph, lost power steering. The dash board lit up saying service power steering and the truck was extremely difficult to control. No warning just happened. Had this happened before entering a curve or having to avoid an obstacle in the road would create a safety concern for my self and others. Truck is equipped with electronic power steering, and i beleave is what failed. I have an appointment to have it looked at.

- Delight, AR, USA

When leaving/accelerating from a traffic light, the power steering stopped working. I immediately pulled into a parking lot to check power steering fluid...I then discovered this vehicle does not have hydraulic power steering.. It is electric. I got back in the truck to try and get home. The steering worked fine..for about 20 miles. At this time I was at highway speed and not power steering. I weigh over 250 lbs and could turn the steering wheel to get the truck off the road. If my wife would have been driving it could have been much worse. I took the truck to the Dodge dealer; Ron Carter/League City, 409-948-3132; they diagnosed electronic rack and pinion is bad. Must be replaced. After investigating this seems to be a common problem...and it is unsafe... But, for 2013 no recalls. Other years have a recall for this problem. I cannot get any information on this problem from the local dealer. The Manufacture ignores my emails.. Now, it is even worse, for something that is not bad enough for a recall, I have already waited over 70 days for the part to fix the problem. I realize supply chain, etc. But for a vehicle with less than 100,000 miles, and apparently not a Ram problem, why not a part to repair...ESPECIALLY SINCE IT COULD CAUSE SERIOUS HARM...THIS IS A SAFETY ITEM.

- League City, TX, USA

The contact owns a 2013 Ram 1500. The contact stated that while driving at approximately 55 MPH, the electronic power steering warning light was illuminated. The steering wheel seized and the contact was unable to operate the vehicle. The vehicle was towed to a friend's residence where a diagnostic reader was used and the failure code for the electronic power steering module (EPS) was retrieved. The contact stated that the local dealer was made aware of the failure; however, they confirmed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 156,000.

- Franklin, PA, USA

The contact owns a 2013 Ram 1500. The contact stated that while driving through a curve at 15 MPH, the power steering assist failed without warning. As a result of the failure, the contact lost control of the vehicle and drove into the front yard of a residential property almost crashing into a tree. Due to the failure, the contact towed the vehicle to an independent mechanic where it was diagnosed with a defective rack and pinion. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 118,000. The VIN was not available.

- Marshfield, MA, USA

The electronic power steering gear failed. That is the steering wheel locked up on me five times while I was on my way home. It put me into the ditch and the side of hill three of those five. Had there been any on coming traffic this could have very easily turned into a headon collision as these events caused total and complete loss of ability to steer or control the truck. Lithia Dodge in billings Montana has confirmed the failure of the eps system. The only people to inspect this issue has bee the lithia Dodge line techs.there were no warning lamps or any other indications of emminent failure. This vehicle could have killed us. Lithia Dodge has told us that there are no recalls on this vehicle.. keep trying to tell us this is going to cost $4700 the first time then 2400. I think it is. But this is a very serious safety issue, if there is a failure of this component. Why does it not allow a manuel overide to occur which would allow the driver to at least steer this thing. And im being told that they, will not honor the recall....... I do not believe they removed the skid plate and referenced the number on the steering gear unit to the numbers listed on the VB8 recall instructions.

- Billings , MT, USA

Steering warning light came on and very hard to turn any direction

- San Angelo , TX, USA

I had drove to a job the truck drove fine probably 10 miles. I went to leave the job after about an hour and half went to back out and I couldn-??t turn my steering wheel. The service power steering light came on I proceeded to drive because me and my 3 year old had no other way of getting back home so I had to struggle to turn some three of four times about ten miles to park it in my garage. I haven-??t been able to dive it to get it fixed because I am not able to drive it far to get it serviced. I have checked the fuse and it is good and everything I read says it has to do with the power steering module.

- Brewton, AL, USA

While driving in the second largest city in my state, the electric power steering went out without a warning almost causing an accident because steering the vehicle while in a turn became so difficult I had to use both hands to force the to make the turn needed. Once I was able to get off of the road then the warning light to service the power steering came on. After investigating the issue, I see thousands of others have had the same problem.

- Saint Robert , MO, USA

The contact owns a 2013 Ram 1500. The contact stated while driving approximately 35 MPH, the steering wheel jerked and the vehicle lost power steering functionality. The contact stated that the power steering assist warning light was illuminated. The contact used extra effort to steer the vehicle safely to the side of the roadway. The vehicle was then towed to an independent mechanic to be diagnosed. The contact was informed that the rack and pinion and steering gear needed to be replaced. The vehicle was not repaired. The independent mechanic researched and related the failure to NHTSA Campaign Number: 19E077000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 107,000.

- Long Beach, MS, USA

As I was driving my steering wheel jersey and my dash light indicator show a red steering wheel with an exclamation point next to it. As I continued to drive my steering wheel was very stiff. I noticed that I have no power steering.

- Katy, TX, USA

Electric Steering rack - just stopped working in the middle of driving good thing i am young otherwise an older person wouldn't be able to handle causing a wreck - Dealer confirmed when towed in on service order showing code C2217- also had serviced for all pending recalls. No inspections yet by anyone else - but we are checking on our options. Check power steering lite came on at time of failure

- Apopka, FL, USA

while driving my 2013 Ram 1500 down the road the power steering suddenly and totally went out almost causing an accident.There was no warning lights or any other indication of a problem.I had the Truck towed to the Dodge dealership where it was determined that the Electric Power Steering had failed.This is a really bad safety issue as the vehicle is extremely hard to steer with no power assist.

- Port Saint Lucie, FL, USA