The contact owns a 2014 RAM 1500. The contact stated while driving 45 mph and making a right turn, the steering wheel became difficult to turn. The contact stated there was no warning light illuminated. The contact stated that the failure persisted. Additionally, the vehicle would jerk forward while driving to its destination. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 200,000. The VIN was not available.

- Tuxedo Park, NY, USA

The truck has loss of power steering occasionally at low speeds. There was safety recall for the electronic power steering and I have been told by the dealership that they will not fix the problem under the safety recall because this VIN number is not on the NHTSA safety recall list. I need this fixed. This is a defective part installed from the manufacturer and they know that the eps is faulty. Reference number rc-VB9-19. Safety recall number VB9/NHTSA 19E-077 electric power steering, Chrysler : all modles

- Joplin, MO, USA

I was driving at high speed on the expressway and my electrical power steering quit working. I ran off the road and into the ditch because the truck was too hard to control without the power steering. I could have crashed into someone or injured myself. This is a very dangerous situation to be in if you are driving at any speed. If my wife had been driving it could have been fatal. Additionally, the repairs were over $3500. I will be selling this truck as it is too dangerous for anyone to drive. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Jacksonville, FL, USA

The contact owns a 2014 Ram 1500. The contact stated while driving 75 mph, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact pulled over to the side of the road. The vehicle was driven to his residence at low speeds. The contact stated that the following day the failure recurred with the power steering warning light illuminated. The contact drove to his residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was informed of the failure. The failure mileage was 164,918.

- Cypress, TX, USA

Parked the truck and went into the grocery store, came back out and started the truck. Then I noticed the steering wheel with an exclamation caution -??? light was on and had no power steering. Drove 5 minutes to my house and parked it. This could have been fatal if I was driving and the power steering had went out then. It's time to get this item recalled before someone looses their life!

- Midway, WV, USA

The vehicle was being driven home from work, when the truck went into battery saver mode and the power steering stopped working. I was moving forward and the steering became almost impossible to control. I am 6'2 and in good shape, so I manhandled the steering to control the vehicle, and I got the vehicle to turn, barely missing 2 parked cars. If I wasnt strong enough to turn the wheels, there would have been damage to property and parked cars. The only light to come on was "battery saver mode" on the Driver info screen. Problem was a faulty battery, but in same hand, there should be a better system in the steering if the power fails in the vehicle. This problem happened in Canada, but there is much better response to dealing with issues from this organization in the USA.

- Calgary Alberta Canada, AR, USA

While operating my 2014 ram 1500 with approximately 76000 miles the power steering went out unexpectedly and without warning. There were no dash lights or indications of any problems with the steering system. Power steering was lost immediately Making it very difficult to steer and negotiate turns. I feel if this would have happened in the process of negotiating a turn it most likely would have resulted in a crash. I have not had the issue inspected or serviced at this time and no crash occurred.

- Leesburg , OH, USA

Steering wheel sticks on both left and right turns. Spoke to my mechanic he advised there is a known issue on Ram trucks with the electronics on the power steering. He told us there are multiple recalls on this issue between 2013 and 2020. I called Chrysler and all they would tell me is my VIN is not under the recall. Told me to fix my truck and if it falls under the recall at any time they will reimburse me. I don't 2800 dollars to pay for it..

- Oviedo, FL, USA

I was driving my truck when the power steering service light came up and the steering went so hard I couldn't turn it, causing me to almost hit another car while turning.

- Nogales, AZ, USA

Electronic power steering system goes out with no prior warning while driving, leading to locking and difficulty to turn wheel.

- Orlando, FL, USA

While driving my truck on old GA2 a two lane county maintained gravel road. The electric power steering quit without warning when I was entering a switchback curve.the sudden loss of power steering almost forced me off the the road. It was physically all I could do to keep the truck on the road. Anyone with less upper body strength would have gone off the mountain.

- Ccisco, GA, USA

Power steering tends to be stiff at low speeds after vehicle has warmed up it appears to subside tires have been checked serpentine belt has been checked fluid has not been replaced in power steering pump wondering if there is additional complaints of this I have seen online that there has been for this particular year

- Pontiac, IL, USA

Power steering comes in and out intermittently, steering will lock up and come back on intermittently. Could be a fatal hazard when comin off exit ramps at high speed and or turns or situations for steering to be consistent.

- Marysville, MI, USA

Occasionally upon starting the vehicle, the steering wheel would be locked up and the vehicle had to be turned off, then turned back on again to correct the problem. Recently, while the vehicle was stationary, the electric power steering warning light came on upon starting the vehicle. The steering wheel was locked up and very difficult to move. Restarting the vehicle did not improve the problem. The vehicle was towed to a repair shop that looked up the VIN and stated that the problem was covered under 'equipment safety recall VB9/NHTSA 19E-077 electric power steering gear.' The Dodge/Ram dealership was contacted and they claimed the parts used in the vehicle with this VIN are not included in the recall. Vehicle mileage is approximately 107,000 miles. The repair shop indicated that they believe the problem is with the 'eps gear, rack and pinion.'

- Summerfield, FL, USA

Failure of electric steering rack and steering control module while under way with no warning. Failure is now intermittent, creating a risk of loss of vehicle loss of control and crash.

- Oakland Park, FL, USA

At first intermittent power steering loss but now complete failure

- East Taunton, MA, USA

Power steering has just stopped working while I was taking the exit to get on the highway

- Casco, ME, USA

Had steering harness recall down. Now clockspring gone out. Horn cruise control evic screen frozen. Dealer did recall reports not covered.

- Spring, TX, USA

Power steering went completely out on my 2014 Dodge Ram 1500. It locked up on me and almost caused a crash. Fortunately I was able to avoid that. I don't understand why Dodge has no recall on this as the more I read about it, it was common issue on 2013,2014 and 2015"S model year. To me this is a definite safety issue. When it locks up you cannot steer the vehicle.

- Houston, TX, USA

When the temperature outside gets below freezing, the steering wheel locks up and will not turn, while the vehicle is stationary. The service power steering message will appear. If the vehicle is warmed up for up several minutes, then turned completely off until the display lights turn off; then restart the engine, the vehicle will reset itself, and will to work normally again.

- Pie Town, NM, USA