10.0

really awful
Crashes / Fires:
16 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
33,422 miles

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« Read the previous 20 complaints

problem #95

Jan 292021

1500

  • 80,000 miles
I got into my truck to leave from work. When I started the engine, the "battery voltage low" warning instantly came on. Just a few seconds later, the "service power steering" warning came on as well. At this time the radio shut off. My truck then said: "battery saver mode" was on, and the radio came back on. The power steering was completely off/not working, so I was very grateful that I was sitting in the parking lot and not driving while this happened as it could've caused a major accident! I limped along slowly with my flashers on, to an autozone to have them check my battery. They were very busy, so even though my battery was less than a year old, I simply bought a brand new one to see if it fixed the problem with both the battery (which should not have been a problem at all) but more importantly, the power steering failure. Thankfully, I had a nearly straight shot to get home, but it was very hard to steer the truck, and I'm a big guy, so for the average person, they would have most likely had to call a tow truck. I have started it up every day since then which was 5 days ago, and I have absolutely no power steering at all. This should never happen on a vehicle...never. And I had zero problems with it, so why would it just fail for no apparent reason? there must be a recall for this; please advise. Thank you.

- Holland, MI, USA

problem #94

Feb 012021

1500

  • 28,000 miles
The contact owns a 2014 Ram 1500. The contact stated that while in a fast food drive thru, the power steering ceased to operate while making a left turn, without warning. The contact stated that excessive force was needed to turn the steering wheel. The contact restarted the vehicle and drove home without further incidence. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 28,000.

- Westland, MI, USA

problem #93

Feb 012019

1500

  • 75,000 miles
I have a 2014 Ram 1500 5.7L sport and over a year it started losing power steering. I turn on the vehicle and have to wait 5 to 10 minutes for the eps to activate. It started doing this all on its own one day. A message appears that says service eps. I have read and this seems to be a problem with this vehicle, but for some reason there is no recoll on it. And the dealer wants to charge me over $3,000 to fix this. Can some one help me with this.

- Caguas, PR, USA

problem #92

Dec 142020

1500

  • 130,000 miles
After returning home from a brief trip approximately 20 mi I came home, I then left my house driving approximately 3 mi when I was in the middle of a busy intersection, as I started to go through the intersection my truck suddenly died I was able to coast through the intersection, with no power steering and no assisted power brakes, using a lot of force I was able to bring the truck to a complete stop, on the edge of a busy road while I waited for help to arrive. I called a tow truck and had the vehicle towed to a local dealership, they told me a part that was called a tone wheel had failed. After doing a bit of online searching I see that this is a fairly common problem amongst these Ram eco-diesels. Upon further investigation I find that certain eco-diesels ranging from 2014 to 2018 were being recalled for this part but my particular 2014 is not included the part is a wheel that a sensor looks at and times the fuel system with the other engine components for combustion when this sensor doesn't see the wheel it does not know where the rest of the engine is in its cycle causing it to shut off immediately giving it no power to propel itself to a safe spot. The recall W58 as it's known in fca Ram trucks should fix this issue with a simple program change whereas the dealer wants to replace the part with a exact replacement which will likely have the same problem the next time we may not be so lucky. My fear is that if my wife or my teen age son would be driving it, they may not have had the strength to steer it and stop in a safe place I believe I was lucky. As I understand it the recall is a simple program change and eliminates the defective tone wheel system in question. I believe the recall should apply to my truck and proves that they know that they have a problem with this system.

- Highland, NY, USA

problem #91

Dec 182020

1500

  • 100,000 miles
The air suspension has not been working properly for well over a year now it intermittently goes down to the bump stops and could cause a serious injury to persons in other vehicles plus my own because any bump that your hit cause the truck to bounced losing traction with the road and that even means when slowing down the traction control ABS bricks in and cause the wheels to not lock up, , also the truck can't hold the load if and in the bed cussing unsafe handling around corners and threw traffic

- Brighton, MA, USA

problem #90

Nov 182020

1500

  • 146,000 miles
I was driving my truck and all of sudden my steering locked up and a red steering wheel icon with a flashing exclamation point was on the dash board. I was unable to turn my steering wheel. When I restarted my truck it went away. The next day it did it again. Now after about a 2 weeks it the icon will not go away I can not turn my steering wheel at all. When I called the dealership they weren't aware of any issues so I called Chrysler and they said that a recall wasn't available for the build date of my truck. But I've seen recalls for trucks before and after my truck. My truck has been parked for about 3 weeks because the repair price is about $2,400 dollars.

- New Orleans, LA, USA

problem #89

Oct 122020

1500

  • 128,000 miles
I was driving my truck down the highway at about 70 mph when a engine light came on and the truck just stopped working. It completely stalled, it was difficult to steer, but luckily I was able to pull over safely. I looked up the warning light and it said it had to do with the crank shaft sensor. The truck would not turn over and I had to have it towed. My truck has now been sitting at a Dodge dealership for 2 months and they are saying it will be another month until they might get the crankshaft sensor in needed to fix it. Here is the thing, Dodge is well aware of the problem. A problem that is so wide spread they literally do not have anymore parts to fix it. They have a recall for it for vehicles manufactured in the us with a work around until they get parts made but because my truck was manufactured in Canada they refuse to put my VIN in with the recall so they can use the work around. I have been in contact with Dodge and have gotten no where. I have another recall that has not been fixed and they say cannot be fixed until they get the crankshaft fixed. This other recall they have known about for over a year and they would tell me to take it on the highway and drive it. Now they are telling me what a fire hazard this recall is.

- Gloucester, MA, USA

problem #88

Dec 062020

1500

  • 227,000 miles
The contact owns a 2014 Ram 1500. The contact stated while driving 45 mph and making a left turn, the steering wheel seized. The vehicle became difficult to steer while driving back to the residence. The vehicle was not diagnosed nor repaired. The contact stated that after two days, the vehicle resumed normal operational function. Southland Dodge used cars (6161 w. park ave, houma, la 70364, (985) 303-1589) was contacted and informed of the failure. The contact was informed that the VIN was not under recall. The contact referenced NHTSA campaign number: 19E077000 (steering) as a possible solution to the failure however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage approximately 227,000.

- Houma, LA, USA

problem #87

Oct 022019

1500

  • 130,000 miles
Be electric rack and pinion both driving fine stopped got out started driving stirring win hard to drive I have looked on the internet for this your model and everybody has been having problems with that racket pinion going out

- Redfield, AR, USA

problem #86

Oct 202020

1500

  • 63,700 miles
October 20, 2020 started vehicle and steering warning light came on, no power steering available. Turn vehicle off and restarted and power steering worked. Next day and every day since this same issue happens but getting worse. I have to turn vehicle off and back on several times to get steering to work. Very concerned for my safety. Have heard many others have same issues. Should be recalled like 2015 and 2016 models. This could cause an accident resulting in death to end others. Its not happened when driving but afraid it will.

- New Smyrna Beach, FL, USA

problem #85

Sep 282020

1500

  • 61,000 miles
The contact owns a 2014 Ram 1500. The contact stated while driving 50 mph, the power steering ceased with the power steering assist warning light illuminated. The vehicle became difficult to steer. After approximately one minute, the power steering returned to normal functionality. The contact stated that the vehicle was recently taken to crown Dodge of fayetteville (436 N. mcpherson church rd, fayetteville, nc 28303, (910) 672-6765) and received a multipoint inspection. The vehicle was not repaired. The approximate failure mileage was 61,000.

- Wade, NC, USA

problem #84

Feb 182019

1500

  • 78,000 miles
February of 2019 I was driving my 2014 Ram 1500 3.6liter 4X4 to work. When coming down an on ramp my vehicle would not turn back to the right. I had to muscle the steering to try and turn right before causing an accident. The steering suddenly turned right sharply sending my vehicle hard right into the ditch. There was no warning lights or maintance warning lights on the dash. I was accelerating when all of this happened and let off once the truck refused to respond. The fact that later models are being addressed and yet 2014 owners are reporting the issue as well is pure neglect.

- Shoreview, MN, USA

problem #83

Aug 122020

1500

  • 80,000 miles
Power steering went out. Can not turn steering wheel at all. Was not driving when it failed, was trying to leave home from the driveway.

- Harvey, LA, USA

problem #82

Sep 212020

1500

  • 72,000 miles
Steering suddenly stopped working without warning. There were no warning lights or problems. I was luckily just leaving work and only going about 10 mph.

- Milton, FL, USA

problem #81

Sep 152020

1500 8-cyl

  • miles
Cuando me disponia a salir de mi residencia, enciendo el vehiculo, sale un aviso con el simbolo de un volante O guia Y decia dar serv direccion hidraulica Y el volante SE puso duro Y no SE pueda casi jirar. ' when I left my home (residence) I started the vehicle, I saw a warning symbol indicating a steering wheel or guide and it said to give service, to hydraulic steering wheel, and the steering wheel became hard and almost unable to turn it'.

- Isabela, PR, USA

problem #80

Jul 302020

1500

  • 51,000 miles
I was driving down the road going 50mph the power steering failure light came on the dash screen and the power steering completely failed. I was unable to steer the truck and was very close to hitting another vehicle. I turn the vehicle off and then back on the power steering was working again. I continue to drive down the road and once again at a speed of fifty miles per hour the steering failed completely and again I almost went down into a ditch. It has happened several different times during several different actions. It's happened while turning while going straight while on the highway and while on city streets while stationary and in motion. I have taken it to the dealer and they said the entire system needs to be replaced at a cost of $2,400. My truck only has 50,000 miles on it and should not be having any kind of an issue like this at all. It is extremely dangerous and I am actually terrified to drive this vehicle especially on the highway. This needs to be recalled on the 2014 as it is on the 2015 and 16 Ram. There are postings all over the internet of people dealing with the exact same thing yet Dodge has refused to do anything about it. Please help make my vehicle safe for me my passengers and other people on the road.

- Naples, FL, USA

problem #79

Jul 112020

1500 8-cyl

  • 55,340 miles
On July 11,2020, , I started my 2014 Ram 1500 laramie, about noon time and steering wheel straight; I was greeted by a warning light on my dash stating 'electronic power steering service'. there was no issue prior to this at any time. Absolutely no ability to steer vehicle. Fortunately, I was not driving when this occurred. This is a major safety concern for my family and myself. I do not understand how the recall for the 2015-2016 Ram does not include 2014. This is obviously an issue with earlier year models. The estimate to repair this malfunction was $2400 ! Dodge needs to step up and take care of their customers complaints! no way can a recalled part on newer models not be issued for all models containing the equipment"!" it's unbelievable that someone has to lose their life before something is corrected!

- Kingsland, GA, USA

problem #78

Jul 122020

1500

  • 120,000 miles
The contact owns a 2014 Ram 1500. The contact stated that while driving at 15 mph, the vehicle abruptly jerked to the left while attempting to make a right turn. The steering ceased with several unknown warning lights illuminated. The contact regained control of the vehicle. The contact spoke to mike perry motor company (3828 South St, nacogdoches, tx 75964) where he was informed to take the vehicle to the dealer for a diagnostic test. The manufacturer had yet to be informed of the failure. The vehicle had yet to be repaired. The failure mileage was 120,000. The VIN was unavailable.

- Lufkin, TX, USA

problem #77

May 012020

1500 8-cyl

  • 65,000 miles
Air bag light on for two months, had a tech look at it clock spring kit sensor bad, he said odd as truck is still pretty new, safety concern it controls deployment of air bag, controls horn, cruise control, and engine interface functions:or oil pressure, oil temp, tire pressure display, the fact that the spring semester can control that many safety features and fail. In less than five years is of need to investigate as repairing is only dealer part and cost is. Cost prohibited as most safety features should have a ten year lifetime at least.a refrigerator does and it runs 24/7.

- Oaklandpark, FL, USA

problem #76

Jun 022020

1500 8-cyl

  • 138,430 miles
After washing my vehicle was pulling out the car wash and lost all steering assist. Check vehicle to local dealer was told of no recalls for this year of vehicle but there is a recall for the 2015 Ram 1500 with the same issue and same exact part. Cost to repair somewhere in the neighborhood of $2,400.

- Fall River, KS, USA

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