10.0
really awful- Crashes / Fires:
- 20 / 1
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 32,779 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The rack and pinion which is electronic failed and caused me to crash because it could not steer. There are 1500 plus other vehicles waiting for the same part. Which you can't get a new one because they are on back order. But with that many vehicles waiting for the same part it should be a recall on them.
- Eaton, NY, USA
Power Steering went out.
- Washington, IL, USA
Recall VB9/NHTSA 19E-077. Recall is similar to problems with my 2014 Dodge Ram pickup with regard to the electric power steering module over heating code C2210 - And C2217. Causing the electric power steering to fail. Models 1500 Dodge Ram 2013-2019 Are included in the recall. my electronic power steering has been built with a contaminated circuit card assembly also but doesn-??t show on my particular Vin number. An has yet to be added to the recall list. After a diagnostic from the dealership at dodge they found the issue to be identified as identical to open recall noted above. Vehicle was in for diagnostic today at the dealership.
- Morgan Hill , CA, USA
Service Power Steering warning came on and there was no ability to move the wheel without a great deal of effort. I needed to make an appointment and couldn't even get out of the driveway due to the lack of power steering and turn radius. Major issue for us as the truck is rendered useless during cooler days up to 80 degrees F. This is a vehicle that I do not feel safe in, let alone put our infant in a "very safe vehicle" to drop off or pick up from daycare where the steering wheel feels locked up.
- Matthews, NC, USA
EPS went out at 115,000. Dodge is not making the part so it's impossible to get fixed. Also as I did research I noticed many complaint that EPS went out on others with much lower mileage, yet out of warranty, and there is no recall. Apparently there is or 2015 and 2016 for the same issue
- Wichita, KS, USA
Suspension is air ride and is defected. It stops working and makes the truck bounce with any disturbance/bump on the road. Truck sways from side to side. Have had to replace the front axles/joints and the front end alignment. The mechanic stated that something was welded (that shouldn't have been) probably was caused because of the suspension. Every now and again the warning message "service suspension" comes on but not every time it happens. I haven't had the money to have it inspected because I put a lot down on the vehicle and to have the front end repaired. Our insurance wouldn't cover the claim.
- Jonesborough, TN, USA
Electronic Power Steering Module causing intermittent power steering loss. Making it difficult to steer.
- Newfield, NJ, USA
When the truck is started the service shifter light comes on and will not let you shift the truck out of park. Then when driving down the road the light will come on and the truck will automatically shift in park and you can-??t do anything but coast of the road to stop. It-??s extremely hard to turn the steering to get off the road. This was fixed once at a dodge dealership and they said it was fixed and clearly it is not. This has happened to many trucks. I feel this need attention and fixed for the safety of others.
- Osceola, PA, USA
Driving when the power steering quit working. Extremely hard to steer, luckily I was in a low traffic area. Could have been catastrophic. A warning lamp that looked like a steering wheel and exclamation point appeared after the fact. Very dangerous and a hazard
- Bardstown, KY, USA
The contact owns a 2014 Ram 1500. The contact stated while driving 35 MPH, the vehicle started drifting to the right into the opposite lane. The contact manually steered the vehicle to keep the vehicle centered in the lane. The contact pulled over and inspected the vehicle but found no failure with the vehicle. The vehicle was restarted and driven to the residence. The contact stated that the failure was intermittent. There was no warning light illuminated. The vehicle was taken to an independent mechanic however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
- San Antonio, TX, USA
Power steering is intermittent. Works fine in heat and doesn-??t work in cold weather until vehicle has been running for at least 30min. After warm up I turn the vehicle off then back on and it works again. Dealership quoted me a total of $3300 to replace the rack and pinion.
- Las Cruces, NM, USA
The contact owns a 2014 Ram 1500. The contact stated that upon approaching a right-hand curve at 35 MPH, the steering wheel locked up as the power steering warning light illuminated on the instrument panel. The contact stated that he was forced to slam on the brakes to avoid oncoming traffic that was approaching. Due to the failure, the contact had a friend tow the vehicle to his home. The contact stated that upon the start of the vehicle, the failure persisted and the steering wheel would not turn as needed. The dealer nor the manufacturer have yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 107,767.
- Bristol, VA, USA
Electric power steering went out while driving, it is very difficult to turn, this causes a increased chance of a accident as it is difficult to maneuver quickly if necessary to avoid an accident.
- Kihei , HI, USA
Electronic Power Steering (EPS) went out while driving truck, could not steer truck, had to pull off side of the road while driving. Very dangerous. Turned off truck and restarted been working since. Had the whole family with me in the truck.
- Munhall, PA, USA
The Ram has electric steering. Mine will turn off and on intermittently. When in a curve, it can cause you to have light pressure to high pressure to low pressure on the wheel. Have had two incidences where I could have hit others or went off the road in a curve.
- Brooklyn, MI, USA
The Air Suspension System on my 2014 Dodge Ram 1500 4 X4 has stalled or has currently frozen and this makes it extremely difficult to steer the vehicle. Even at low speeds 25-45 mph it leaves the pavement when crossing the slightest pavement imperfections. The Highways of Louisiana and Texas are filled with imperfections and it is a horrifying experience to drive this vehicle in this condition. I have taken it to several different respected mechanics, and many are the most recommended and it's always the same. "Dodge needs to have their butts kicked for putting this system in a small truck such as this." They warns me, 'it will only grow worse as the truck gets older.' When driving on the Interstate (I-20) in Louisiana and Texas the truck leaves the ground whenever I pass over a dip, bump or a bridge. This is scary when I am driving along beside an 18 Wheeler. Crossing Railroad Tracks is so distressing and uncomfortable needless to say, It feels like the truck is falling apart. I am afraid for my own safety, but I must drive the 35 miles one way to work five days a week. I have replaced the pump, but now the pump is pumping, but it appears to be something else. The local Dealerships have a reputation of ripping people off, and when I call to inquire or complain I only get a Salesmen who can help by assisting me to trade it in. At this point, with vehicle prices skyrocketing I just this dealership should sale vehicles worth the money they get. Dodge really needs to fix this problem. I have looked on YouTube and noticed this is a very common problem, and in every video the owners are stating how dangerous these vehicles are when the system goes out. It is life threatening to simple drive this vehicle to work in order to make a living to support my family.
- Delhi, LA, USA
The contact owns a 2014 Ram 1500. The contact stated that the power steering was working intermittently. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed with an internal short in the internal unit. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to have the vehicle repaired. The approximate failure mileage was 72,000.
- Selden, NY, USA
Electric power steering gets very stiff when making left or right turns. No warning lights. There was a recall for this problem but my VIN was not included.
- St. Louis, MO, USA
Teenage son driving 75 mph on a bridge when steering suddenly went out causing the truck to swerve into another lane. With much effort he was able to pull steering wheel back into his lane but almost hit another vehicle in the process. Our vin is not included in the recall - this needs to be remedied immediately before someone is seriously hurt or killed. The truck has not been inspected or repaired, it can not be driven safely. There were not warning lamps or messages or symptoms prior.
- Porter, TX, USA
- Vancouver, WA, USA