10.0

really awful
Crashes / Fires:
6 / 38
Injuries / Deaths:
5 / 0
Average Mileage:
50,485 miles

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« Read the previous 20 complaints

problem #123

Sep 012019

1500

  • 88,000 miles
After receiving my truck back from a Ram dealership who preformed the required aem emissions recall, it has not run the same. The is a noticeable mpg drop both in the city and on the highway. There is also a significant delay in the response of the truck when trying to accelerate. This is noticeable when lightly accelerating while in traffic or when you have to aggressively accelerate to either avoid another vehicle or when getting up to speed of moving traffic.

- Fort Gordon, GA, USA

problem #122

Aug 022019

1500

  • miles
V08 recall. Acceleration from any speed, including standing start is dangerously delayed, pulling into and across traffic is unpredictable. There is no throttle response until around 70% throttle, then acceleration is unpredictable and late. Fuel consumption is beyond passable for such a potentially efficient and powerful engine. The purpose of the vehicle is light towing. The power train has been tuned to the point that it's useless, the vgt fights at above 70% capacity to maintain torque and power to the wheels. Fuel injection timing ranges from -17 to +5 degrees, only to maintain emissions efficiency, the new ECU programming completely ignores efficient engine management- focusing on emissions control. System and engine components are not designed for the crazy egt temps that come with the late fuel injection. Engine fires- intake manifold in particular- are becoming very common. Will it take a few fatalities before something is done. All to prove some epa point. I could be getting 30 plus mpg, without the egr system, still target specific exhaust gas emissions reductions and get some reliability without fearing my vehicle will burst into flames or get T-boned trying to cross traffic.

- Grand Junction, CO, USA

problem #121

Feb 152019

1500

  • 77,482 miles
The engine blew up under warranty but was voided by aftermarket parts. The parts had nothing to do with the failure.fca knows there is a serious problem and found the easy wayout costing me thousands...

- West Simsbury, CT, USA

problem #120

Jun 012019

1500

  • 62,000 miles
The contact owns a 2015 Ram 1500. The contact received a letter from the manufacturer regarding an emissions update that was required via a lawsuit against them. The contact had the emissions updated at cortese Chrysler Jeep Dodge Ram (2400 w henrietta rd, #2324, rochester, NY 14623, (800) 952-7892) in June of 2019. Since then, the contact stated that the vehicle's overall performance decreased by 25%. the vehicle also lost power, lost acceleration, and the cruise control operated intermittently. The manufacturer was contacted and a case was opened. The manufacturer informed the contact to call the dealer and inform them of the failures. The same dealer was contacted and stated that everything was fine; however, the contact informed them that the vehicle would hesitate when the accelerator pedal was depressed and then accelerate suddenly. The manufacturer stated that the vehicle was operating as intended and closed the case. The failure mileage was 62,000.

- Courtland, NY, USA

problem #119

Sep 032019

1500

  • 88,000 miles
I have a 2015 Ram 1500 ecodiesel truck. It recently had the upgrade to the epa approved engine and transmission program as a result of the lawsuit between the epa and fca, llc. This new program has induced a "dead zone" in my accelerator pedal that is, in my opinion, dangerous. I have had this new program for a couple of weeks and twice have experienced no acceleration while progressively pressing the pedal while turning at an intersection. This is scary and unacceptable. My claim rep at fca, llc indicated that fca, llc is aware of the issue, but basically I am stuck with the program. The truck did not do this before the re-programming upgrade. Another case of "we're from the government, and we're here to help."

- Katy, TX, USA

problem #118

Sep 042019

1500

  • 35,000 miles
Vehicle has less then 36000 miles on it and it is back at the dealer to repair exhaust manifold broken bolt/warped exhaust manifold and have been told this is a very common problem but warranty repairs will stop upon expiration of warranty. Where Ram accepts the fact this is a known problem and will happen again, should they not be liable? it has been out of the shop for the repair on the right bank and is now at the shop for the left bank.

- Wenatchee, WA, USA

problem #117

May 202019

1500

  • 45,000 miles
After the aem update related to the eco diesel emissions settlement, the truck has a dangerous throttle lag, especially at cold start. I have pulled out numerous times only to have essentially no response before a vehicle comes along at highway speed. I can put the pedal on the floor and it can take several seconds before the truck finally starts to accelerate. This happens with an empty truck but is even more dangerous when towing. I am not sure how much of this is throttle response, transmission or turbo lag but it is a scary feeling to not be able to merge normally into traffic. I returned to the dealer and they tried a reflash of the computer to adjust the accelerator position sensor. I thought it was a little better for a short period but it is as bad as ever.

- Chapel Hill, NC, USA

problem #116

Aug 262019

1500

  • miles
I just received the upgrade for the emissions recall on my 2015 Ram ecodiesel. After reading about the complaints on forums I told myself to be honest with myself and keep a open mind after the work was completed. Well with certainty I can honestly say that all the complaints are legitimate. It is a different performing vehicle. Large lag in engine powering up from a stop. One has to take the hesitation that is now present into consideration to be safe when crossing a intersection or out into traffic anywhere. I am 63 years old and consider myself a safe conscientious driver. But have to bury the accelerator up to 3000 RPM when pulling out I to traffic!!! that is crazy. It did not perform this radical to easily criss an intersection prior to the updated ECM. Someone will or has already got into an accident due to the change and I will not put my family in danger due to the changes that Fiat/Chrysler made to satisfy a lawsuit. This issue that all of us owners are having needs to be addressed. I urge you to look into the dangerous situation that the changes have made to the ecodiesel engine. Somebody will get T boned and get or killed due to the downgrade of the engines ability to perform normally. I do envision another class action lawsuit due to severe injuries or fatalities. Thank you for your time and hopefully assistance. (xxxx) redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Manitowoc, WI, USA

problem #115

May 112019

1500

  • 120,000 miles
As a result of the epa lawsuit against fca, my 2015 Ram ecodiesel had the approved emissions modification performed by a dealer on May 10, 2019. On May 11, 2019, while driving on the freeway (!) the intake manifold valving failed due to a major portion of my emissions system failing (egr valve and egr cooler) resulting in substantial loss of power while in the middle of the road. The truck was delivered to the dealer on May 12. Replacement of the egr system and intake manifold was required. Numerous parts delays followed. Then, while trying to replace a glow plug, the glow plug threads were found to be seized in the cylinder head, necessitating replacement of the cylinder head (this is another common problem with fca ecodiesel motors and costs the customer $3000 dollars to repair.) more part delays. When all parts finally arrived the vehicle would start but not continue running. According to the dealer the solution is to replace the other cylinder head. Estimated part availability is Nov. 19, 2019 (today is 26aug2019). Fca needs to replace these motors at a minimum or buyback the vehicles and replace them.

- Tucson, AZ, USA

problem #114

Aug 172019

1500

  • 102,498 miles
The contact owns a 2015 Ram 1500. The contact stated that they came to a stop at 35 mph, the vehicle decelerated and the contact had to pull over. The contact then noticed that there was smoke coming from the bottom of the vehicle. The contact and his wife then exited the vehicle. The fire department was at the scene and extinguished the fire. A police report was filed. There were no injuries between the contact and their spouse. The contact had to wait for their insurance to determine weather the vehicle was totaled or not. The vehicle was towed swanty's Chrysler Dodge Jeep Ram of bullhead city located at 2494 AZ-95, bullhead city, AZ 86442; phone number: (928) 704-2222, where the dealer had to wait on the contact's insurance and their answer. The manufacturer was made aware of the failure and they provided no assistance. The failure mileage was 102,498. The VIN was not available.

- Laughlin, NV, USA

problem #113

Jun 182019

1500

  • 128,000 miles
Fca recall, resulted in a very dangerous turbo lag which when driving the vehicle gives a 3-4 seconds delay when the accelerator is applied. It's only a matter of time before someone is killed from this. They knowingly caused this to their customers. The vehicle mpg is dropped by 3-4mpg as well. They are aware of this and are refusing to fix it.

- Spring Branch, TX, USA

problem #112

Jul 252019

1500

  • 60,500 miles
2015 Ram eco diesel. Recently, Ram and Jeep were involved in "in re: Chrysler-Dodge-Jeep "ecodiesel" mdl, " which resolved legal claims asserting that the vehicles do not comply with federal and state emissions regulations and that Fiat Chrysler made misrepresentations to consumers regarding the vehicles. I pulled this info from the eco diesel settlement website. In response to the above, customers were to get (3) things; (1) V08 software update; (2) money, dependent on your ownership status; and (3) a 10 warranty extension. I had the V08 software update completed at the end of may, 2019. Since that update, my vehicle has had poor performance with lack of power and acceleration. Within a week of having the update done, my check engine light was on with the electronic throttle warning light on as well. I took the vehicle to the dealership and they fixed the issue; however, the lack of acceleration and power remained. Through June and July this lack of power and acceleration continued. I then took my vehicle in to the dealership towards the end of July and they opened a star report and told me this recall is having negative effects on a lot people's vehicles. I then took the truck back and was driving at the end of July when the electronic throttle control warning light came on again. This time, there was a smell similar to burning electrical. I pulled over and the within minutes the truck was engulfed in flames. Fire personal were called and the fire was put out, but not before it engulfed the engine compartment and front of the cabin in flames. I filed a claim with my insurance and contacted fca. Both parties sent fire investigators out to look at the vehicle. Fca says, with the info at hand, the fire can't be associated with a manufacturing or assembly error. I also contacted the class action attorneys and sent them information from the fire as well.

- Chico, CA, USA

problem #111

May 112019

1500

  • 37,000 miles
Motor has been updated has no power and lost mileage. From 22 to 17 mpg. Transmission does not downshifts at stop making acceleration slow.untill gears shift. Pedal must be on floorboard.

- Pelham, AL, USA

problem #110

Jul 012019

1500

  • 0 miles
After the fca emissions update my trucks performance has changed so much as to become a danger to me and my family. The truck will not go to get in traffic and I fear being T-boned by another vehicle. When you go to execrate the truck is sluggish and is very slow to go.

- Hooper, UT, USA

problem #109

Sep 102018

1500

  • 48,000 miles
Metal fragments in the engine and I have been to two different dealerships for powertrain warranty for repeated and ongoing repairs since fall of 2018 the first dealership did not replace the engine when the metal fragments were found in my engine after a cylinder misfire 5 and 7 they continued with all kinds of repairs and did further damage to my entire truck. I have since taken to another dealership where I was told and given proof for my VIN that I need an engine replacement but Chrysler refuses to do it based on the powertrain warranty and stand behind the initial problem and what needs to be done (engine mark service manager. They decided to continue with part replacement after part replacement which is billed to Chrysler under the powertrain warranty that I have on my truck. I believe they not only lied but committed fraud with all of these repairs. They could not even stop the oil from leaking each time they sent my vehicle home with me. I took it to billion in bozeman to have them look over for damages and see if my truck was properly repaired. I was told that I should have had an engine replacement due to metal fragments in the engine oil at the very beginning of the repairs. But butte decided to milk my truck and Chrysler for hours and hours as well as parts that who knows if they really replaced them. They also damaged a handful of things on my truck that had to be repaired at billion Dodge. I have never been treated or taken advantage of as butte mile high has done. In talking to others that know vehicle engine repair there were parts that do not break that they claimed broke, they also stated they honed a cylinder which would have required them pulling the engine and proper honing is all cylinders, not just one. They also cut pieces out of my basically newer truck (52,000) miles and left damages.

- Dillon, MT, USA

problem #108

Aug 072019

1500

  • 62,000 miles
Ecodiesel - following recall aem (approved emissions modification) update, throttle response is extremely poor at times. When turning onto a roadway from a stop the vehicle is sometimes very slow to accelerate, risk of collision due to being unable to increase to safe speed. When trying to accelerate under this condition the vehicle will suddenly abruptly accelerate which sometimes results in wheel spin (loss of traction). This happens in dry and wet conditions.

- Jordan, NY, USA

problem #107

Aug 062019

1500

  • 67,000 miles
After receiving the approved emission modification recall update to my truck, the throttle response is very very slow and inconsistent. Predicting whether the truck will respond to your input each time you press the accelerator is impossible. This has put me in some dangerous situation pulling into traffic or merging onto a highway the aem recall was not supposed to change the performance or mpg of the vehicle and yet it made a noticeable difference to both.

- New Market, MD, USA

problem #106

May 202019

1500 6-cyl Diesel

  • 46,000 miles
Re: 2015 Ram 1500 pickup with 3.0 ecodiesel engine and automatic transmission following the V08 emissions recall, drivability has been seriously reduced and has created dangerous throttle lag and improper automatic transmission gear selection. I would summarize these issues as turbo lag and improper shift mapping. When accelerating from a complete stop there is a 2-3 second lag before the vehicle begins to move even if the throttle is fully depressed. If you are executing a right or left turn into traffic or crossing an intersection this will leave you exposed to a "T-bone" collision. After this lag it will then accelerate rapidly at full throttle, much faster than you are expecting. If you are executing a turn this could cause loss of control or a wider turn than desired, possibly into another lane of traffic or off the far side of the road. This behavior is even more pronounced when the vehicle has not been run (cold engine). Climbing a moderate hill shortly after pulling out of my driveway forces the driver to manually downshift the automatic transmission to first gear to get any forward travel. Again, the vehicle will rapidly accelerate after the 2-3 second lag. Once returning to "drive" at 15-25 mph the transmission will up-shift several gears and then begin slowing, dropping engine RPM to 1,000, again forcing a manual down-shift to second or third gear to maintain speed. The engine produces almost no power until the engine reaches 2000 RPM. All of this behavior began after the noted recall. I have contacted a Ram dealer regarding this performance and was told that this is a common complaint. They mentioned that the factory was aware of this but has no remedy available.

- Mars Hill, NC, USA

problem #105

Aug 062019

1500

  • 48,500 miles
Following the epa mandated reprogramming, the vehicle suffers throttle lag to a degree that it is unsafe. From a stop, especially while warming up, a lag of 3 to 5 seconds is experienced. Sometimes when pulling into traffic, the truck will begin to move, only to hesitate after it's already too far into the intersection to abort the action. This has only happened since the mandated reprogramming.

- Paeonain Springs, VA, USA

problem #104

Jul 082019

1500

  • 60,000 miles
Epa has required an aem flash update for my Ram ecodiesel. This update has become a major safety issue. Due to the update, when the engine temperature is below 160 degrees Fahrenheit, there is a 3-5 second delay in acceleration. 0N 7/8/19, leaving the dealership from receiving the epa regulated update, I had to make a left turn across traffic. Not knowing what the aem update had done to my vehicle, I pulled out of the lot and tried to accelerate. My vehicle rolled into 3 of the 6 lanes of traffic. I had the peddle as far as it would go and during that 3-5 seconds, my vehicle was sluggishly going 4 mph. Once that 3-5 seconds passed, the vehicle then accelerated rapidly as it should with the peddle to the floor. Once the engine temperature get over 160 degrees, the delay drops from 3-5 seconds down to 1-3 seconds. I have learned to not chance anything pulling in to oncoming traffic. That one day leaving the dealership, I was lucky to not have been injured in a serious accident. This safety issue is something that needs to be addressed.

- Lubbock, TX, USA

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