10.0

really awful
Crashes / Fires:
6 / 38
Injuries / Deaths:
5 / 0
Average Mileage:
49,649 miles

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« Read the previous 20 complaints

problem #58

Oct 222018

1500

  • 136,000 miles
10/05/2018 driving down road and check engine light came on, 3 trips to dealer, 10/08/2018 after updating computer for recalls on 1st trip,10/18/18 replaceing exhaust manifold gaskets ($1188) 2nd trip, replaced plugs, after 3rd trip 10/22/2018 was told have bad lifters, $6500 to repair, valve lifters on backorder 4-6 months. Service department said this is a very common problem for this hemi motor. Truck has 136000 miles, out of warrenty. Was also told that when replacement lifters do come in they are the same, not fixed, not upgraded, so the same thing can happen again. What do I do without a vehicle for 4-6 months?

- Dale, TX, USA

problem #57

Oct 312018

1500

  • 91,000 miles
Am getting a P203E error message. Took it to dealer. There is a defective level sensor located inside the tank. Problem is its a sealed tank with no access only way to fix is to replace the entire tank, pump and sensor. Very bad design flaw. $2600 to replace. Message is saying engine will fail to start after 500 miles. The def pump is working correctly but the engine thinks its almost empty.

- Primm Springs, TN, USA

problem #56

May 012018

1500

  • 68,840 miles
On three separate occasions the truck engine died without warning. And I was unable to restart. The eco diesel engine in my truck on the third incident, totally seized up and I was told the engine was finished and the dealer would try to get me a new one. They came back and said it would take a minimum of two months, if they could get one at all, because of the problems they were having with ecodiesel engines. I basically, was forced to trade it in to get another vehicle. This truck is unsafe and should not be on the road. On two occasions of the three incidents, it neal\rly killed me, or at least a very serious accident.

- Randolph, NJ, USA

problem #55

Sep 212018

1500

  • 15,000 miles
On 9/21/18 my husband was driving to the store down the interstate and his truck shut off causing him to coast to the shoulder. When he did he noticed some light smoke. He tried to pop the hood but it wouldn't pop so he got out and tried to see if it was caught and saw more smoke he looked underneath to see stuff dripping like melting from the engine compartment, at that time he went to walk around the truck to look for a fire extinguisher when he heard a loud explosion causing him to run back from the truck and call 911. In less than 5 minutes the entire truck was engulfed in flames and in the 25 it took the fire department to arrive the entire truck except the bed and rear tires were completely burnt down. 5 months prior to this the engine in this ecodiesel blew up while he was driving down the interstate and Chrysler did an complete engine replacement on it under warranty and due to their fault. The new engine only had 10-15K miles on it and to replace this engine you have to take the entire truck apart like a lego cab and all. Ram is not coming out with an ecodiesel in the 1500 in 2019 but Chrysler is not owning responsibility for the truck almost killing my husband. The truck was in motion on fire and on the side of a highway when it burnt down. It was in motion and on an interstate when the first engine blew with only 84K miles on a diesel.

- Cabot, AR, USA

problem #54

Sep 282018

1500

  • 62,000 miles
My 2015 Ram 1500 4X4 with ecodiesel began to lose power while driving on US31 so I pulled off on the next side street. At that point, smoke poured out of the vents and from under the hood into the cab. I stopped the vehicle and turned off the ignition and waited for the tow truck. Dealer reports an egr valve cooler failure which then caused the intake manifold to crack

- Arcadia, IN, USA

problem #53

Aug 042018

1500

  • 71,600 miles
I was driving down the interstate at 70 mph when my engine shut down and I was forced to coast to a stop. I got my truck towed to a shop and further inspection revealed the engine rod bolts had backed out and allowed the rod to come off of the crankshaft. My truck only has 71,000 miles on it and after further research found this to be a fairly common issue in comparison to other engines. I discovered this condition occurs at random miles and in most cases without warning. When the engine fails you lose power to critical components like power brakes and power steering, in some cases could lead to a fire as well. Luckily I was on a road that allowed me to stop safely.

- Dumfries, VA, USA

problem #52

Aug 262018

1500

  • 100,000 miles
The contact owned a 2015 Ram 1500 eco-diesel. While driving approximately 55 mph, the vehicle stalled and smoke appeared from the engine compartment. The vehicle became engulfed in flames. The vehicle was destroyed before the fire department arrived. A fire report was filed. The vehicle was towed to a storage lot and then to the contact's residence. The dealer was not notified. The manufacturer was notified and filed case number: 35040343. The approximate failure mileage was 100,000.

- Hunnewell, MO, USA

problem #51

Jun 232018

1500

  • 48,000 miles
2015 Ram 1500 eco diesel 3.0 L engine. Leaking egr cooler during 2017 and 2018 cross country trip hauling a 23 ft travel trailer. Mostly highway driving. Both times egr leaked internally causing coolant to be sucked into the engine and burned. Leak was slow at a rate of 1 gallon or so per week of 1500 miles of driving per week. Both times egr cooler was replaced under warranty. Seems like failure only occurs while towing for prolonged period. First egr cooler was replaced Nov 2017. No towing until June 2018 when it failed. Second cooler replaced Aug 2018. First cooler only leaked internally. Second leaked internally and externally at the coolant seals. Coolant being ingested into the engine can easily damage the emission control systems. Many complaints on Dodge Ram eco diesel forums about faulty egr coolers.

- Lothian, MD, USA

problem #50

Aug 262018

1500

  • 82,000 miles
Truck engine caught fire without warning on the highway

- Nashville, TN, USA

problem #49

Aug 072018

1500

  • 56,000 miles
Ecodiesel truck for the past 6 months shuts off randomly while driving, starting from a stop and when idling whenever fuel tank reaches 1/4 full or less. Truck is difficult hard to start when at 1/3 fuel level. On June 28th 2018 after truck shut off on freeway brought it to the dealer and I was told there is nothing wrong and I need to keep the fuel tank greater than quarter tank fuel to prevent the truck from shutting off while driving. This is not a solution and it's very scary to be driving with a large trailer and your truck shuts off on the road.

- Waukesha, WI, USA

problem #48

Jul 032018

1500

  • 80,000 miles
Engine fire. Chrysler denied responsibility. Truck was in motion. Lost engine oil pressure and pulled over. Fire was under the hood.

- Cincinnati, OH, USA

problem #47

Sep 122017

1500 Diesel

  • miles
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA campaign numbers: 17V562000 (engine and engine cooling) and 17V821000 (power train); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Autonation Chrysler Dodge Jeep Ram southwest (7980 w tufts ave, littleton, co) was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated transmission shift interlock. The vehicle can shift out of park without the driver being aware. Updated 10/15/18

- Parker, CO, USA

problem #46

May 292018

1500 8-cyl

  • 40,358 miles
On May 29,2018. I rearended a semi truck. I had my foot on the brake pressed to the floor but vehicle would not come to a complete stop. When towed to collision center I addressed my concerns to them that I felt my vehicle was defective due to the truck maintaining speed while I was applying brakes. They plugged it into scan tool and four default codes came up. (ABS, airbag, power steering, door module)I then proceeded to open a claim with daimler Chrysler. What was supposed to be the main concern that was supposed to be investigated was why default codes came up & truck was not stopping to avoid collision. Daimler Chrysler assured me there third party investigator would investigate all the issues (all default codes). They where sent out, plugged truck into scan tool and took pictures. Third party sent my husband & I a copy of what the crash test data was.been calling them for answers since my truck has been sitting for month & a half untouched. To find out that they only investigated air bag issue & not other very serious mechanical safety issues. Clearly documented in crash test data, from my vehicle, states positive torque to motor with pedal pressure of accelerator reading at 0% & while brakes where being applied. I have documents to prove my statements. Also at time of accident my VIN was not included in the current recall of cruise control. On June 14th,2018 my husband checked our VIN again & it is now included in current recall. At the time of accident my cruise control was not engaged. But the recall is due to the powertrain control module or engine control module not removing positive torque requests from the can-B. if can-B stops communicating with the ECM or PCM. Also all other default codes should be investigated like the power steering that pulled to one side while I was braking. Their are to many issues with my vehicle that they know about & are hiding.

- Phoenix, AZ, USA

problem #45

Jul 032018

1500

  • 55,000 miles
There isn't enough room for the entire ordeal, but I will do my best to congest it. June 19th: Went to dealer ship with check engine light, nobody there knew what it meant, and they erased it and told me not to worry about it unless it comes back. July 3rd: Vacation trip, about 2 hours into driving, truck looses throttle, solid check engine light comes on, "service electronic throttle control" smoke coming from engine bay, smelled like plastic to me. Found what looked like a melted quarter sized boiling spot on the manifold? I believe. Checked that engine light was solid, and on June 19th was told if light is solid, it's safe to drive, if it's blinking shut off imediately. It was solid. Vacation's over, drive back to vegas at about 40-50mph (truck wouldn't go any faster) on blinkers the whole way with my fiancee in the passanger seat, and 3 year old son in the back seat. An hour ourside of vegas, truck was throwing flame balls and sparks out the rear, immediately pulled off to the desert, and evacuated my son and fiancee. Grabbed red bulls and green teas to douse the fire. Got the fire out after several minutes. If I didn't notice the sparks or fireballs, or if a fuel line caught on fire, we could have died. The entire underside of the truck was burned and the dpf on the exhaust was glowing bright red still. I spoke with an original engineer on the truck, through a facebook group for these trucks, which he states 2 weeks prior when I took the truck in, the egr must have started malfunctioning, and they shouldn't have brushed me off. Which led to it sticking open, and blowing a hole in the intake manifold (the burning plastic smell) when I was driving back to safety (in the middle of nowhere), a regeneration occured causing the dpf to fill up, and essentially explode, and catch the truck on fire. Truck is awaiting reps from detroit.

- Las Vegas, NV, USA

problem #44

May 312018

1500

  • 20,000 miles
Vehicle in park on level city street. Stepped out of vehicle. Vehicle suddently accelerated at seeminly full power in reverse. Crossed into intersection and hit by traffic, continued across intersection, came to rest in yard of house opposite.

- Medford, OR, USA

problem #43

Nov 012017

1500

  • 98,000 miles
Ram 1500 hemi 2015 tradesman with the famous hemi tick. Manifold bolts broke off causing loud tick sound at start up and sometimes when driving. I have read hundreds of complaints in regards of this hemi tick issue. Why isn't this a recall. Dealer is charging $650 each side.

- Murrieta, CA, USA

problem #42

Jan 152018

1500

  • 147,500 miles
Steering tilt control broke, no parts being being manufactured. Must purchase used complete steering column just because a small plastic clip broke safety hazard due to having to adjust the seat to properly see gauges. Known engine problems with the 5.7 hemi engine being tappets, valve springs, cam shaft, all low to mid mileage engines. Valve springs breaking and dropping valves that could destroy your engine causing to stall and or lockup at high speed affecting steering and breaking with the engine unable to run. The steering issue was in motion on a highway. The tappet/lifter was in motion also on a highway. Vehicle 2005 147500 miles. Only images would be repair bills

- Port St Lucie, FL, USA

problem #41

Mar 142018

1500

  • 19,000 miles
The contact owns a 2015 Ram 1500. When the vehicle was started, a loud ticking sound could be heard from the engine compartment. There were no warning indicators illuminated prior to the failure. The dealer (new holland Chrysler Dodge Jeep Ram, 508 w main St, new holland, pa 17557) informed the contact that the sound was the "hemi tick" and could not find a failure. The vehicle was not repaired. The manufacturer was notified and advised the contact to file a complaint with NHTSA. The failure mileage was 19,000. The VIN was not available.

- Holland, PA, USA

problem #40

Mar 172018

1500

  • 42,130 miles
Truck has ecodiesel engine. Had it in for rough idle but could not find the cause. At 42141 miles driving on the highway and the egr valve went out. This caused the truck to go into limp mode. This valve was not covered by the power train, emissions or extend warranty. Ram would not help even though had it in before

- Dayton, OH, USA

problem #39

Mar 072018

1500

  • 29,300 miles
The contact owns a 2015 Ram 1500. While backing out of the garage, the contact placed the gear shifter in drive. The contact slightly depressed the accelerator pedal and the vehicle accelerated at rapid speed. The contact was able to gain control of the vehicle; however, while the brake pedal was depressed, the engine continued to rev. The contact attempted to drive the vehicle again, but while the accelerator pedal was depressed, the vehicle accelerated at 7 mph. The electronic throttle control indicator illuminated. The contact called york Dodge Chrysler Jeep Ram at (928) 433-3925 (500 prescott lakes pkwy, prescott, AZ 86301) where a diagnostic appointment was scheduled for the following day. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 29,300.

- Prescott, AZ, USA

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