10.0
really awful- Crashes / Fires:
- 6 / 38
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 50,485 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Started have a ticking sound coming from engine compartment that will go away when truck runs & heats up. Now getting exhaust fumes in the passenger compartment that goes away also then the ticking stops. Learned that this is a very frequent issue with the Dodge Ram 1500's Manifold bolts braking and the heat shield vibrating and along with exhaust leak. i can't comprehend why this wouldn't be a recall issue due to the harmful exhaust fumes in the passenger compartment. this issue need to be looked into, and research shows there have been an extensive amount of complaints which have not corrected the issue..looking for next steps to take to get this done
- Stewartstown, PA, USA
The contact owns a 2015 Ram 1500. The contact stated that while driving and attempting to accelerate to pass another vehicle, the vehicle went into limp mode. The vehicle was shaking and shifting gears erratically. The driver was able to decelerate to avoid an accident. The engine warning light was illuminated. The vehicle was taken to the local dealer where the contact was informed that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 70,000.
- Waxhaw, NC, USA
I bought this vehicle used in December 2019 from J.L Freed Honda in Montgomeryville Pa. Truck had about 78,000 miles on it. I noticed a ticking noise coming from the engine when it was started cold. Salesman advised that it was nothing to worry about and is common with RAM trucks until they warm up. Sure enough within a minute the ticking subsided. I purchased the truck and the ticking has continued when started cold. I recently had the truck inspected and was advised that the ticking was a manifold exhaust leak that will only get worse over time and is an emissions issue as well as a safety issue. I started to research the issue on line and found that the leak is caused by broken manifold bolts. It is well documented in online Forums for Dodge RAM and it appears to be a known issue with the Manufacturer but no resolution or recall has been issued. It has obviously caused much frustration for RAM owners of the 5.7 Hemi engine as detailed in the RAM Forum. The repairs are costly and with the problem being as common as it is with no resolution or help from the manufacturer, please review for possible recall.
- Harrisburg, PA, USA
My vehicle has been wait-listed for the EGR re-call parts since August 17, 2020. The dealer claims they receive 1-2 repair kits a week. Other dealers within 50 miles say the same. As a CA resident, I can now no longer register my vehicle until the VB1/NHTSA 19V-757 repair is complete. In CA, a smog test is required every 2 years, I have completed this (PASSED), but my registration, although paid in full, has been held pending the re-call repair. I currently have an appointment to hopefully secure another 60 registration extension, otherwise, my vehicle would be subject to citation and/or impound based on incomplete registration. The dealer informed me that I am approx. 3-4 months away in the que for repairs. Basically, I need relief from the mandate within CA based on the unforgiving and unrealistic policy that California Air Resources Board(CARB) and DMV have imposed and lack of oversite related to production/distribution of the re-call part kits.
- Santa Clarita, CA, USA
Since purchasing the truck early this year, the engine has stalled while in motion 5 times. Each time I was able to shift into neutral and start the engine again, and stay in motion. I have taken the truck to 3 different mechanics and none are able to figure out the source of the stall. My safety is at risk because engine control is lost while in motion, if I had to accelerate to avoid collision I would be unable to. Although the engine has started again every time, I am afraid that one time it might not. No warning lamps have come on and no engine codes are available, the truck makes no record of the sudden loss of motive power.
- Edmonds, WA, USA
Engine light on. Code P26AB. 3 way cooling valve malfunction. Valve controls heat to core and defrost. Replaced valve with OEM part bought a dealership. Valve working providing heat and defrost working. Engine light will not come off. Code erased and light comes back on. Dodge dealership unable to determine cause. Is the valve triggered by an emissions issue that will affect the performance of the engine" Is it a software issue" There-??s no recall on this issue and this is coming out of pocket. The vehicle is currently at a Dodge dealership and being inspected. So far there isn-??t a solution.
- Long Beach , CA, USA
Three time now a high pressure fuel line has cracked. I do not have the lines but have two dealer documentations of the failure. I would say that our safety was severly compromised as there is no warning light and fuel is leaking like crazy. The failure was notice all three times by watching the fuel gauge move like a speedometer and then seeing a vapor trail out the side mirrors. The vehicle was coated in diesel fuel on all three occurances. Dealers do not seem to think there is anything wrong....just bad luck. First occurance was 05/15/2018 Second occurance was 09/17/2019 Latest occurance was 08/09/2021 Vehicle was taken in 10/02/2018 because the smell of diesel was in the cab of the truck. All occurance are documented by a dealer except for the first. A small shop soldered the line so we could get home.
- Tucson, AZ, USA
Intake manifold melted and smoked. No flame seen but lots of smoke. Check engine light came on and service Electronic Throttle light came on. I have had 2 EGR coolers installed in this vehicle. This was close to being a engine fire. If this is not fixed soon some ones Ecodiesel will burn a family up. NTSB needs to recall these vehicles ASAP
- Georgetown, TX, USA
This problem is common for the 5.7l V8 Hemi RAM engine, as reported by owners. It concerns bolts that hold the exhaust shield to the engine manifold. These bolts are known to break off, causing a tapping sound that is heard while the engine is cool, soon quieting down as the engine heats up. The bolt also holds the catalytic converter in place. If not repaired, it can cause the exhaust system shield to break loose entirely, and also possibly causing the catalytic converter to break loose. The failure is well known to owners, and is clearly documented in the following Youtube video: https://youtu.be/cL3xNoKs9E4 titled "The most common Hemi Tick"
- Conway, AR, USA
I was driving on the Interstate when a electronic short warning light come on, I pulled over on the shoulder of the road and my engine quit and smoke started to come from the engine. I opened the hood and the engine was on fire. I emptied my cooler, all the bottles of water I had and Cokes and managed to put the fire out with out damage to any thing or any one other than the engine, windshield and hood. Dealer does not want to take responsibility, oil cooler seems to be the source of the fire. Oil sprayed on to the fire blanket on the hood kept burning after the main fire was extinguished. My truck was running fine prier to the fire, I have been waiting for a replacement tone wheel (recall # W58) for 6 months. I have had the EGR (recall #VB1) go out twice and fixed. Numerous electrical tail light shortages.
- Powder Springs, GA, USA
I bought my 2015 ram eco-diesel August 2019 I try to get the recall done once and they said they will not install it I waited about a year and called again and they made a appointment for me But the recall with the crankshaft sensor went bad and I had to have it towed they installed the EGR cooler and did a programming to the camshaft sensor now I-??ve got the vehicle back it-??s hard to start it has no power I don-??t understand this I just want the truck to be right I haven-??t drove The truck in over a year I just want them to make the truck right thank you
- Versailles , IN, USA
The tone ring of my vehicle has failed causing the crank sensor to not work as designed. This has put my vehicle into a no start condition. I was lucky that this happened just after I returned home instead of while in the 5 lane traffic I was previously in. Had this happened a few minutes earlier I would have been in an accident.
- Scottville, MI, USA
A couple of months after getting this used vehicle, the engine light came on with a message saying to check the fuel cap. Just to make sure that nothing else was wrong, we got a diagnosis from O'rileys & auto zone; the O2 sensors needed to be replaced. So we decided to switch out the O2 sensors and the fuel cap. Then after a week, the engine light came back on again. So we got another diagnosis to figure out the problem, it detected an evaporative emission system leak (very small leak). Then the following weekend, we took the vehicle back to the dealership to see if they can fix the problem. There was no mechanic on duty as their auto department was closed. Instead, we talked to the dealer who sold us the vehicle and he stated, 'you can delete the message.' He was no help at all and didn't bother to help fix the problem with this vehicle. In addition, he said that he knows a little about working on cars, how to use the handheld detector machine, and deleting the code would make it better? we wanted this vehicle to work properly not by 'deleting' (the message), but to figure out what is wrong and how to get it fixed. There is a waitlist for an auto shop nearby, due to this pandemic we have to wait to receive a callback for an appointment, and now I received a notification from credit karma stating to check on the recall for this used truck I own. Currently, the check fuel cap will not turn off and the engine light is still on.
- Ganado, AZ, USA
My vehicle has suffered both major safety recalls, once where I was with my son after picking him up from school on a highway the egr canister spontaneously combusted causing major damage that fca said was not a manufacturer issue but a after my insurance repaired my vehicle they made the recall for the fires. After 3 weeks with me vehicle from repair the engine stalled out while I was driving at night on a highway, I had it towed to a dealership and after the inspection was told that the tone wheel was broken and that it had caused damage that would require a new engine. I paid close to $7,000 dollars to have the engine replaced because of this. A few months later fca issued a recall for the tone wheel problem the tech at the dealership wrote this in his notes.
- Houston, TX, USA
Dodge Ram 1500 eco diesel 2015 loss of crankshaft position and ring tone wheel ! had a recall W58 to fix crankshaft position which now damaged the ring sensor wheel! recall was done March 9, 2021, April 5th truck stalled in driveway and would not start ! had to tow to dealership! Dodge still has not received the fix and wants us to pay the $2000 bill ! this is unacceptable since they supposedly fixed one thing that affected the ring magnetic material ! recall W58 specifically stated that 'the tone material attached to the tone wheel on your vehicle provides a signal to the crankshaft position sensor'. there is another recall that we did not get W68 that supposedly addresses the ring! why are we not included in this recall "???" we could have been in a serious accident when the truck stalled ! !!!
- Liberty Hill, TX, USA
Traveled appr. 1/2 mile, 30 mph engine lost power, rattled and clanked like timing was off would hardly move- stalled me on busy 2 lane hwy. Transmission knob locked up, errors reading adjust trailer brake slider- no trailer connected to me. Tried adjusting, allowed me to put in park, could not get back out of park, would not let me shut of engine. It was totally stalled, but running like a clanky train- finally was able to get truck in reverse and back into drive 500 feet behind me. Had no power steering at all. Engine was loping so bad it felt like I had a flat tire. Got the truck in drive - still limited power, no power steering. Got truck up to house safely off road- yellow engine light was on. I was able to get truck in park on selector knob. Shut truck off. Called to make an appt. To get truck in. Tried to start truck and would turn over but will not start. I got notice several months ago of loss of crank position. I called larson Dodge to get it fixed and they said they did not have info on how to fix it yet, to call back after first of year. So here I am. It is very scary to pull onto main 2 lane hwy and totally lose power and control all at the same time. No shoulder on road, can not explain the feeling but it is an awful feeling to be in motion and lose all control of the vehicle. This definitely is dangerous and easily people could die from it if it happened on the freeway or any busy road. Please people be aware of this. This faulty situation could easily cost you and your loved ones and or complete strangers their lives. Not so much by the vehicle itself, but by losing power and control, you can easily get slammed into. I was just waiting to get hit, but a very aware semi truck driver saw I was in trouble and stopped before the opening of the drive to allow me to back up into it. I could not go forward. The control knob would not let me put it in drive.
- Graham, WA, USA
After getting the fca emissions modification pushed out by Ram/Fiat, I have lost about 20-25% gas mileage and power in the truck. The modification has ruined a great truck. Truck is now dangerous because of a lag and lack of power. Mod was installed in summer of 2019 and truck is now ruined.
- Medina, TN, USA
The contact owns a 2015 Ram 1500. The contact had not received the notification of NHTSA campaign number: 20V475000 (engine and engine cooling) however, the VIN was included in the recall. The contact stated that while driving at 80 mph, the vehicle stalled with the fuel throttle and electronic power brake warning lights illuminated. The vehicle was taken to key auto mall (3700 16th St, moline, il 61265) to be diagnosed. The contact was informed that the crank position sensor tone wheel failed causing the vehicle to stall. The power train control module software was updated however, the crack position sensor was not replaced. The vehicle was taken to adamson motors (4800 us-52, rochester, mn 55901) and the contact was informed that he needed to pay for the part, even though the vehicle experienced the recall failure. The manufacturer was not informed of the failure. The failure mileage was 140,600.
- Rochester, MN, USA
2015 Ram 1500 ecodiesel message " incorrect def detected see dealer truck will shutdown in 500 miles" I have been to 2 dealers with my truck both times my truck has been at dealer for over 30 days. It is part of the ecodiesel class action lawsuit. It has received an emissions modification warranty. Dealer does not seem able to diagnose or repair the issue. In the settlement consent decree it states that if vehicle cannot be repaired in 30 days and buyback can occur. It has been 30 days twice at 2 different dealers. The truck seems unrepairable. It has been unusable since Dec 22 2020
- Siasconset, MA, USA
- Clintonville, WI, USA