The contact owns a 2015 Ram 1500. The contact stated that while driving 60 mph on the highway, smoke was noticed inside of the vehicle. The contact pulled over and exited the vehicle with the passenger. The driver and the passenger sustained sore throat and eye irritation due to the smoke but it was unknown if medical attention was required. The smoke eventually cleared and the vehicle was towed to the dealer (randy marion Chrysler Dodge Jeep Ram located at 2000 us-421, wilkesboro, nc 28697). The vehicle was included in NHTSA campaign number: 19V757000 (engine and engine cooling). The vehicle remained at the dealer for almost 2 months. The dealer refused to return the vehicle along with its belongings to the contact due to the pending recall however there was no recall remedy or part available expected date. The contact inquired about the buy back program but there was no response on it being approved or declined. A loaner vehicle was provided however it was a smaller vehicle causing an inconvenience. The manufacturer was informed of the failure and confirmed that there was no recall remedy or parts available. The failure mileage was 106,000. (recall related incident)

- North Wilkesboro, NC, USA

The egr cooler recall has affected my truck and there is not a fix for the recall that was issued in October 2019. I am experienced a reduction in fuel economy by about 20% since the check engine light has come on. The check engine light has also caused other features of my vehicle to longer become operable (remote started will not work with check engine light).

- Mount Holly, NJ, USA

There is a considerable difference in throttle response currently upon initially starting vehicle. It makes it quite difficult for the truck to accelerate as intended shortly after starting. There have been several incidents already in which I have had to stomp on the accelerator to avoid a collision as I was not expecting the truck to crawl along versus it's standard acceleration.

- Murrysville, PA, USA

Engine lifters and camshaft failure. Engine misfiring and power loss.

- Katy, TX, USA

The contact owns a 2015 Ram 1500. The contact received NHTSA campaign number 19V757000 (engine and engine cooling). The contact stated that the vehicle was using an excessive amount of coolant. While, driving 50-55 mph, the vehicle slowed down, loss power, and the engine compartment caught fire. There was an abnormal odor of smoke detected. The low pressure, throttle, and check engine warning lights were illuminated. The fire department was on the scene and extinguished the fire..the vehicle was previously taken to watson benzie 1514 benzie hwy, benzonia, mi 49616 (231) 882-4417 where the egr cooler was ordered but on back order and pressure testing was performed. The vehicle was towed to an independent lot. The manufacturer was contacted who provided case number 71753449. The failure mileage was 95,000.

- Travers City, MI, USA

Had recall done on my Ram 1500 ecodiesel truck now has no power shifting is erratic and sometimes delayed exhaust gases are now coming into cabin area and today the truck started popping back I have already taken truck back 3 times to the dealer and each time it is worse they also did some type of upgrade to the safety restraint system making this vehicle totally unsafe for highway use if the door is not closed right or if someone opens door the vehicle slams itself into park this vechile was a nice truck when I bought it now its a moving deathtrap Chrysler needs to start some type of buy back program

- Mcallen, TX, USA

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning indicator was illuminated. The contact checked the vehicle's coolant levels periodically and noticed that it had been decreasing at faster rates. The contact took the vehicle to hunter Dodge Chrysler Jeep Ram Fiat (located at 1130 auto mall dr, lancaster, ca 93534, 877-739-6835) and was informed that the vehicle was experiencing the failure described in the recall; however, the dealer was unable to provide the repair due to parts being unavailable. The manufacturer was made aware of the failure and opened case number: 71573881; however, the case had since been closed. The approximate failure mileage was 90,400.

- Lowell, AR, USA

Issue #1 truck is dangerous to operate since emission control update. Will not accelerate from a stop for several seconds then spins wheels. Unsafe on wet roads and slopes due to unexpected throttle response. Unsafe when pulling into traffic or crossing intersection. Unable to tow due to loss of power. Fuel mileage adversely affected. Now gets 13-17 mpg. Tailpipe emissions now smell like diesel and tailpipe has turned black since update. Cannot leave engine running in the garage due to overwhelming odor of diesel. Persistent odor of antifreeze. Issue #2 I have not received the class action settlement from fca. The mandated updates have been performed. I am looking for legal counsel to help me get out of this vehicle before someone I care about is injured or killed due to the loss of performance and erratic throttle control. Issue #3 loss of power when crossing intersection from a rolling start. Engine fault light came on and vehicle would not accelerate leaving me stranded in the road with four lanes of oncoming high speed traffic. Issue #4 tailgate opened with a load of lumber in the bed causing loss of load. The tailgate had to be replaced at my own expense. Thankful that no one was injured due to the loss of load or during the cleanup. Issue #5 fuel pump noise. The fuel pump makes a constant noise that sounds like the bearings are failing or something similar. Waiting to be stranded again. Issue #6 loss of vehicle power. Would not accelerate to road speed. 20 mph max when exhaust filter became clogged up and would not regenerate. Issue #7 4X4 transfer case makes grinding noise and has excessive play. When rolling along in stop and go traffic this is very uncomfortable due to the rocking back and forth upon acceleration / deceleration. Issue #8 air conditioning does not cool as when new. And more -out of space.

- Altamonte Springs, FL, USA

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling). The contact stated that the vehicle did not accelerate. Also, when attempting to make a right turn, the vehicle stopped without warning. The contact stated that the failure began after the computer was reprogrammed (epa ECM update). The dealer was not contacted. The manufacturer was made aware of the failures and was not able to confirm when the parts were to become available. The failure mileage was 24,000. VIN tool confirms parts not available.

- Annandale, VA, USA

I received a safety recall notice on 12/4/19 from fca us. It states there may be a problem with the egr cooler which may result in a fire and risk of injury/property damage. Per fcs recall "the remedy for this condition is not currently available" I don't like the idea or do I want to take a chance that this fire could happen to me and my family as I operate this vehicle. The risk is to great. Fca should be required to provide me with a no charge comparable vehicle until the parts are available and repair complete. Again, I do not want to drive around in a potential fire bomb. Knowingly driving this vehicle could injury/kill me, family, and others on the road.. I have no other choice but to drive this vehicle until fixed as I have no other truck option. Please do something. There are thousands of these vehicles on the road and fires are occurring related to this defect. Fca is to big for me to go after as an individual and that is why I'm reaching out to NHTSA for help. Thank you.

- Lincoln, CA, USA

The contact owns a 2015 Ram 1500. While driving approximately 35 mph, the engine started to make a clicking noise. The contact pulled over in a parking lot as white smoke started to emerge from the engine compartment. The vehicle was towed to community Chrysler Dodge (2200 S walnut St, bloomington, in 47401) where it remained since July 23, 2019 until now. The dealer determined that the egr was burned and also had a bad turbo. The contact stated that the vehicle was repaired by eastgate Chrysler Ram (500 N shadeland ave, indianapolis, in 46219) on November 26, 2019 where they replaced all the electrical wiring (41 wires). The manufacturer was notified of the failure and advised the contact to hire an attorney. The vehicle was not repaired. The approximate failure mileage was 88,000. The VIN was unavailable.

- Trafalgar, IN, USA

The contact owns a 2015 Ram 1500. While driving various speeds, the vehicle suddenly shut off and the engine coolant was low. The cause of the failure was not determined. Ray Chrysler Jeep Dodge (23 North rt trail, fox lake, il) and the manufacturer were notified of the failure. The contact was informed that the parts for NHTSA campaign number: 19V757000(engine) were not presently available. The failure mileage was 80,000.

- Salem, WI, USA

The contact owned a 2015 Ram 1500. The contact received a recall notification for NHTSA campaign number: 19V757000 (engine) on November 30, 2019. The day before, the contact's wife was driving at 65 mph when it was discovered that the engine was emitting smoke. The driver pulled over and exited the vehicle. Moments later, the vehicle caught fire and burnt to the ground. The fire and police departments were present but no report was filed. The vehicle was towed. The driver did experience smoke inhalation and post traumatic distress but no medial attention had been sought as of yet. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not contacted. The failure mileage was 29,000. VIN tool confirms parts not available.

- Rocklin, CA, USA

From a complete stop, depressing the accelerator pedal results in minimal acceleration resulting in numerous near misses when crossing or merging with traffic. This "dead pedal" condition lasts for several seconds (3-6) before then surging more than anticipated, often resulting in a brief loss of traction. This condition occurs repeatedly until the engine has reached normal operating temperatures (coolant >193 F).

- Reno, NV, USA

Truck completely shuts off while driving down the road without warning, has egr and service electronic throttle control, service exhaust, has other related electrical problems that shows up as codes, replaced the fuel pump and it still shows low fuel pressure and take several seconds to crank now and my fuel mileage is decreased.

- Cedartown, GA, USA

The contact owns a 2015 Ram 1500. While driving approximately 70 mph, the vehicle caught fire without warning. The contact stated that the cabin filled with smoke and lost all electrical functions, including braking and power steering ability. The contact pulled the vehicle over, but was unable to unlock the doors. The contact had to break the driver's window to exit the vehicle. The contact had to roll on the ground to extinguish the fire to his clothing. The contact stated that the vehicle was totally engulfed in flames by the time the fire department arrived approximately one hour later. The fire department was able to extinguish what remained of the fire. A fire report was filed. There were no injuries. The vehicle was towed to a towing facility. The vehicle was then moved to the insurance lot. An investigation was still pending. The vehicle was repaired per NHTSA campaign number: 19V757000 (engine and engine cooling). Brickner motors Inc (16450 co rd a, marathon city, wi 54448, (715) 842-5611) was contacted by phone and informed of the failure. The manufacturer was notified and provided case number: 680791325. The contact stated that a decision had not been made as to whether the vehicle was deemed a total loss. The cause of the failure was not determined. The approximate failure mileage was 70,000.

- Mosinee, WI, USA

The contact owns a 2015 Ram 1500. When the vehicle was started, an abnormal knocking noise was detected and the check engine indicator illuminated. The vehicle was taken to an independent mechanic where the contact was informed that cylinder one was misfiring and the crankshaft valve needed to be replaced. The vehicle was not repaired. Jacksons of enid Chrysler Dodge Jeep Ram (4405 w owen K garriott rd, enid, ok 73703, (580) 234-5400) was called and informed the contact that he would have to pay $1,500 for diagnostic testing. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 62,000. The VIN was unknown.

- Enid, OK, USA

Driving on I -29 and we smelled comething like antifreeze then smoke. Truck lost power then got it back and was going to try to make it to an exit but pulled over when smoke coming from under the hood. Opened the hood and saw fire! called 911 and fire dept came but in a matter on minutes the truck burned up completely.

- Kansas City, KS, USA

Following recieving the ECU update for the aem recall due to emissions issues with the vehicle. The vehicle lags considerably when driving down the road. So far the manufacturer is saying that it has to do with a cold vehicle, however, I have had this happen when the vehicle was up to operating temperatures while unload and while towing. This lag when towing has caused my truck and trailer combination to start to go backwards down a hill that my house resides on. After the truck lags when the power kicks in it does not ease in on the power it just jumps straight in nearly causing the tires to spin. So far the only way around this that I have found is to manually control the transmission shifts when starting out slow on hills. I am not the only one experiencing this issue please see https://www.tfltruck.com/2019/08/Ram-1500-ecodiesel-update-email/ for more information.

- Puyallup, WA, USA

This pertains to my 2015 Dodge Ram with the 3.0 liter ecodiesel engine. Ever since I got the required emissions control engine and transmission software update from Fiat Chrysler automobiles (fca), my truck's engine performance has been affected to the extent that I cannot depend on it's excelleration. I press on the gas peddle, and the engine hesitates severely before it accelerates. From a stop sign or a red light, the hesitation is such that I won't try to cross the intersection if there are any cars either to my right or left. Similarly, the hesitation and acceleration lag makes merging onto a highway a safety concern. The trucks fuel economy has also been negatively affected. I urge the NHTSA to compel cfa to reverse the software update, or fix it such that the truck is no longer a driving safety concern.

- Blairstown, NJ, USA