My Dodge Ram 1500 eco diesel caught on fire yesterday and burnt up. There was a recall on it for the seidel egr cooler

- Monmouth, OR, USA

The contact owns a 2015 Ram 1500. The contact stated that while his vehicle was idle, the vehicle began to overheat and white smoke started coming from the engine without warning. The contact immediately shut off the vehicle to prevent it from catching on fire. The contact then called an independent mechanic who arrived and inspected the vehicle. The mechanic was unable to determine the cause of the failure. The contact stated that an abnormal clicking sound was coming from the engine since experiencing the failure. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 72,000.

- Chicago, IL, USA

Aem update caused vehicle to perform in an unsafe manner. Hesitates upon acceleration from stop. Transmission shifts irregular and no longer slows vehicle downhill. During acceleration motor can redline and cause a rapid deceleration. Never sure exactly what is going to happen when pressing the fuel pedal. Never sure if it will safely go when it is supposed to. Fuel economy is also reduced from 28 mpg to 25 mpg. It is now a scary vehicle to drive. Was in right lane eastbound on highway 152 going over pacheo pass behind slow truck traffic at approximately 30 mph. When attempting to accelerate while changing lanes the motor went to redline and depowered. I quickly had to brake and get back in the right lane behind the truck traffic. The vehicle had never done anything like that in the 4-1/2 years prior to the aem. They ruined my truck with the modifications, it is a major safety issue when the truck shuts off power when accelerating.

- Los Banos, CA, USA

What is a timly manner for a recall to be done been waiting since August 2020

- Litchfield Park, AZ, USA

The vehicle was moving down the road as I'm driving the truck just looses all power cuts off and I have to jerk it to side of the road to be towed to dealership. It's the tone wheel for crankshaft and crank shaft position sensor. And when taken to dealership they have no parts to fix my trucks and I was given a case worker with fca or Dodge and they can't get the parts it's been 3 months.

- Bonaire, GA, USA

On October 1, 2020, my truck stalled while pulling out of my driveway and would not restart. A youtube video link is provided at the end of this description. The truck has been at the dealership ever since. Today (December 7, 2020) marks 68 consecutive days out of service for this problem and the truck remains undriveable. The problem was immediately diagnosed as a bad crank position sensor and tone ring. These same parts were recalled under 20V-475 (fca recall W58) back in August. I received written notification of the recall approximately 1 week after my truck failed. Fca and big O Dodge have been unable to repair my truck in a reasonable time, and are unwilling to provide a fair trade-in value or discuss buypack. This, despite the truck being part of the ecodiesel class-action lawsuit settlement that requires fca to buyback trucks that experience >30 days out of service during the 18 months following the emissions modification software. Youtube video of stall: Https://www.youtube.com/watch?V=ypmuewfsbsm

- Simpsonville, SC, USA

The contact owns a 2015 Ram 1500. The contact stated while her husband was driving at 80 mph and towing a trailer, the vehicle stalled without warning. The vehicle was not drivable. The vehicle was towed multiple times and remained at the residence of an acquaintance. The vehicle was diagnosed by an independent mechanic and the contact was informed that the crankshaft sensor needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 20V475000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact called several unknown dealers and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 127,010.

- South Royalton, VT, USA

2015 Dodge Ram. Consumer writes in regards to loss of crank safety recall. The consumer stated the vehicle would not be repaired in a reasonable amount of time.

- Upper Marlboro, MD, USA

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA campaign number: 12V475000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Moore, OK, USA

My vehicle lost power and was unable to drive while driving on interstate 94. I was with my 2 year old toddler and had to wait for a tow truck and my wife to pick us up. I had the vehicle towed back home to my local mechanic to look and diagnose the problem. The diagnosed the issue as a crank sensor tone ring. They also notified me there was a recall coming for this issue. I contacted fca and was directed to tow the vehicle to a certified dealer. I towed the vehicle over to the dealer and they determined the issue is the same as my local mechanic determined. I am also being told there is currently not a fix for this part, only a temporary fix. Fca said they will not pay for any of the towing and diagnostics. Since it was there faulty part that caused me to become stuck on the side of an interstate I am looking to be compensated for the repairs, diagnostics, and towing. This is a safety issue and I will be without a vehicle for "quite awhile" according to the dealer. The fca recall number is W58.

- New Brighton, MN, USA

Ive received some recalls on my 2015 Ram. The exhaust gas recirculation (egr) cooler an egr cooler with an internal crack will introduce pre-heated, vaporized coolant to the egr system while the engine is running. In certain circumstances, this mixture interacts with other hydrocarbons and air in the system, potentially resulting in combustion within the intake manifold, which may lead to a vehicle fire.also damaging the intake manifold. Ive been waiting 4 months for the parts, in the meantime the intake is getting damaged. The other recall the magnetic material attached to the tone wheel provides a signal to the crankshaft position sensor. If this signal material is lost, the engine loses its ability to synchronize injector pulses and cam timing. This loss of crankshaft position can result in an engine stall, as well as loss of the ability to restart the engine.the remedy is to update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that crankshaft position signal is lost. How is updating software going to prevent something from coming apart why not replace the part.

- Kerrville, TX, USA

The vehicle engine got on fire. The cause was a defect on diesel egr cooler.

- San Jose, CA, USA

My Ram 1500 truck hemi engine started with a ticking sound, then developed into a stalling issue and a check engine light display. The Dodge Ram dealer said it is an issue with the engine lifters and requires the dismantling of the entire engine to fix. The service writer advised me that this was a dangerous condition, and if not repaired the engine would blow up! I did some research and this issue is rampant of the Ram trucks with the hemi engine. There are many videos on youtube discussing this problem, and the mechanics on these videos say that this problem is extremely widespread. The repair would cost over $ 6,000. I have saved some of the videos and will gladly share them with you if needed.

- Pembroke Pines, FL, USA

Several exhaust manifold to engine bolts have broken.

- Orchard Park, NY, USA

The contact owned a 2015 Ram 1500 eco diesel. The contact received recall notification for NHTSA campaign number:19V757000(engine and engine cooling) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer hendrick Chrysler Dodge Jeep Ram Fiat wilmington (219 S college rd, wilmington, nc 28403). Was contacted and confirmed the parts were not available for the recall. The contact stated while driving about 55 mph, the check engine illuminated. The contact stated he stopped and checked the vehicle and saw no visible issues so he continued to drive home. The contact stated when he pulled into his driveway the brakes failed without warning. The contact stated when the vehicle stalled he got out and noticed smoke coming from the engine. The contact stated he tried to put the fire out himself with a fire extinguisher. However, the fire department was called and put the fire out. The contact stated the vehicle was at his residence and currently waiting for the insurance adjuster. The vehicle was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

- Kelly, NC, USA

The contact owned a 2015 Ram 1500. The contact stated that while his son was driving at 70 mph, an abnormal odor appeared as flames were under the hood. The driver merged to the side of the road and exited the vehicle when it engulfed in flames. The driver sustained minor burns to both legs. The fire department was contacted and extinguished the fire. A police report was filed. The police towed the vehicle to the contacts house where it was pending an inspection by the insurance company. The dealer buckalew Chevrolet (1100 I-45 S, conroe, tx 77301) was contacted where the contact purchased the vehicle on Aug 7,2020 and informed the contact that the repair was previously completed for NHTSA campaign number: 19V757000 (engine and engine cooling). The manufacturer was made aware of the failure and informed the contact that a technician would come out to his residents but no further assistance was provided. The failure mileage was approximately 130,000.

- Pinehust, TX, USA

An issue was noticed with my 2015 Ram ecodiesel because of a large amount oil was pouring out from under the truck while briefly stopped at a store. Once the issue was noticed, the engine was immediately stopped. Upon investigation, it was discovered that oil was pouring out of the coolant reservoir overflow and it was noticed that the reservoir was full of oil. The vehicle was towed for service to prevent the potential of coolant getting into the engine oil pan and/or to prevent the engine from losing oil pressure and/or all oil. Upon research online, it was noticed that there were several people that had a similar issue with the Ram ecodiesel engine having oil cooler failures. It was confirmed by the mechanic that the oil cooler had failed in my Ram ecodiesel engine as well. With all of the postings discovered online regarding failed oil coolers on the Ram ecodiesel engines, it is believed that there is a design/manufacturing flaw associated with the oil cooler on these engines. There have been many issues with the Ram ecodiesel engines and I believe that this is another issue that should be remedied by the manufacturer. Including installation of a new oil cooler, new coolant hoses, rental car, and towing, this entire issue cost me $2,128.52.

- Bloomington, IL, USA

The contact owned a 2015 Ram 1500. The contact stated that the check engine light illuminated and the contact took the vehicle to three separate dealers and they could not find anything wrong. They said not to worry about the check engine light unless it started to blink. The vehicle lost power while travelling up a hill and dealer advised the contact to turn off the vehicle and restart to reboot the computer to regain power. The oil pressure light also came on. The vehicle was taken to the dealer hometown motors Chrysler Dodge Jeep (602 highway 95, weiser, id 83672 208-549-6020) and they ran a check on the computer. They said there was a leak from the exhaust but rescheduled the appointment for the following week. The contact's wife was driving the vehicle and it backfired then black smoke came out both tail pipes. The vehicle was pulled over and flames came out of the hood. The vehicle burnt to the ground. The manufacturer had an independent inspector check the wreckage and absolved themselves and the dealer of any fault. There were no injuries and a police incident report was filed. The contact's were waiting for a settlement from their insurance company. The failure mileage was 88,000.

- Burns, OR, USA

Purchased new: 08/03/2015 first engine failed 4/27/18 (was replaced under warranty) traveling 65mph on I-495 beltway and in the span of 10 seconds, all dash lights came on, the engine made a terrible grinding noise, and it completely died on the shoulder. Emissions settlement: 05/2019 (100K warranty info from date of emissions software update). Drastic loss in mpg (5mpg), power, and turbo lag after emission software update. Second engine failed: 8/03/2020. Traveling 65mph on I-83. No lights, only a engine knocking sound. Rerouted to dealer 1 mile away, and it completely died 1/2 mile later. Major recalls over the short life of this truck, and now fca is potentially unwilling to cover the cost of the 3rd engine, even though it only has ~30K miles on it. Dealership told me in writing the blown engine was covered under warranty and that the new engine was on order. Then they told me the following day that it was not covered or ordered. The part warranty is 2 years (for a diesel engine), which I missed by 2 months. I've only been driving 1 week out of the month during covid, so this recent problem would have happened inside the 2-year part warranty if covid had not happened. Now I'm spending my own time and money to pay the diagnostic and towing fees for a 2nd Ram dealership to do a full engine teardown. I also don't have another vehicle, so I have had to take personal days at work when I can't borrow vehicles from family. I provided fca a link to a folder containing every service record, purchase data and previous conversations with various dealers when the 1st engine blew as well as the emissions settlement. Fca case managers have been friendly and polite, but no one seems to think there is anything that can be done to fix this problem.

- Felton, PA, USA

Hello I just saw the recall for.the Ram 1500 no :20V-475 which is a common failure part on those truck. Another major failure part on those truck is the main bearing on the crankshaft. When they fail the base of.the motor explode and is a total loss. Fca admitted the problem when they change the oil grade. But they still fail alot. When they fail the truck also lost all the power since the engine suddently stop working and send piece fly under the truck risking injury other people following. They are several bearing failure of those ecodiesel engine. I didnt experience this but online those bearing are refered as ticking bomb. Nobody know when they fail, but they will eventually. Some people had thieir motor changed up to three time. Most of them are 14-15 truck since they run on old oil specification. But the 16-18 still fail. According to a study on a failed engine, its supposed due to a lack of bearing lubrification. The oil key and hole get clugged ( mostly by soot probably from the egr ) so the bearing wont get lubricated, overheat, failed send the piston and rod into the oil pan, which result of a catastropic failure send oil and parts on the road sometime at higheay speed, which result as a partial brake and steering loss. Some failed at higher millage such as 90 000 miles and some fail under 20 000 miles

- QuÉBec, ME, USA