10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 46,355 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The electric power steering racks on these trucks fail, and can cause an increased risk of losing control causing an accident. Mine is starting to fail, and Dodge is saying that they haven't issued a recall. I believe that they should.
- Harper's Ferry, WV, USA
The contact owns a 2015 Ram 1500. The contact stated that once the vehicle was started and shifted into drive while making a left or right turn, the steering wheel became difficult to maneuver however while driving straight, the steering wheel returned to normal functionality. The contact also stated that the steering wheel was intermittently jerking. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The check engine warning light was illuminated. Additionally, the contact stated that previously, the check engine warning light was illuminated; however, the vehicle was taken to the dealer where the check engine warning light was reset however, and two days later, the check engine warning light illuminated again. The contact referenced NHTSA Campaign Number: 16V167000 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 146,000.
- Geneva, OH, USA
My Steering went suddenly stiff making it extermely hard to turn, this resulted to my truck clipping/crashing into the front side of a parked commercial vehicle. My car rolled over and me and my passenger was injured. The truck was inspected and the technicians final conclusion was that the accident took place because the electronic power steering lost communication.
- London, WA, USA
I have no power steering assist. There is a recall on this problem but according to Fiat - Chrysler my truck is not included in the recall. I could understand this if the manufacturing dates were much further apart. The beginning date for the recall is January 22, 2015. My truck manufacturing date is listed as January 2015, with no day given. Seems like there is a chance mine could be affected by the same problem. I have not had it fixed yet so the problem is still there. It is available for inspection. The problem started approximately mid December 2022 and has gotten steadily worse.
- Franklin, PA, USA
The contact owns a 2015 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer, where it was diagnosed that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 16V16700 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 92,000.
- Linden, PA, USA
My electric power steering is intermittently working like in the S19 recall states and I never had this recall taken care of to my knowledge. I bought the truck brand new and it falls under the vehicles affected. I do not know where to start with this issue and I am hoping that you can help me see this thru to get fixed correctly. It is a very dangerous issue
- Naugatuck, CT, USA
complete loss of power steering. Power steering unit still in vehicle and available for inspection upon request. currently looking for a replacement
- Orchard Park, NY, USA
Rack and pinion loss of power can-??t steer it to hard to make a turn or do a lane change
- South Gate, CA, USA
Trucks power steering has been clutching out
- Kansas City , MO, USA
There is intermittent power steering loss. My truck is not part of the recall to replace the EPS for recall S19.
- Marinette, WI, USA
Power steering doesn't work when turning, especially at slow speeds. A recall was done for a problem with circuit board chip, but dealer claims my truck doesn't qualify
- Andreas, PA, USA
The contact owns a 2015 Ram 1500. The contact stated that the vehicle intermittently lost power steering functionality. The contact stated that after waiting for a while the power steering returned independently. The vehicle was not taken to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall for the failure. The approximate failure mileage was 171,000.
- Newnan, GA, USA
The contact owns a 2015 Ram 1500. The contact stated that while driving at slow speeds, the steering would suddenly become very difficult to turn in either direction. The contact indicated that the failure was intermittent. The cause of the failure was not yet determined. The manufacturer local dealer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 16V167000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 80,000.
- Lakewood, WA, USA
This truck has electric power steering, which happens to stiff up when driving sometimes. it can go with days not happening then come back, I restart the truck and everything seems to work fine until you start to drive for a short distance. I checked my u clamps ball joints ect.. all looks great, only thing left is the power steering motor.
- Waterbury, CT, USA
The Electronic Power Steering "Service Power Steering" warning light has come on my 2015 Dodge Ram Big Horn and the electronic power steering is not functioning creating a safety hazard. I am the original purchaser of the vehicle. The vehicle has 29,379 original miles. The vehicle was assembled in February of 2015. Numerous vehicles were recalled (recall S19) that were manufactured between January and September 2015 due to a contaminated circuit board. I contacted the dealer where I purchased the vehicle (Jeff D'Ambrosio Dodge Chrysler, Downingtown, PA) and I was told that my vehicle was not included in the recall and that my warranty has expired. I will be contacting FIAT Chrysler Monday morning. I feel as though this is a major safety hazard similar to the recall and with the low mileage on the vehicle the manufactured should replace the unit FREE OF CHARGE. Dealer would not order the parts until consumer paid for them up front. Upon paying $2,327.75 for the part consumer was then informed that the parts were not available due to a nationwide shortage and they don-??t know when they will receive them.
- Coatesville, Pa, PA, USA
Power steering assist failure.
- Saint Clair Shores, MI, USA
Extra force needed to steer
- Orange Cove, CA, USA
While pulling a loaded trailer I was going around a right-hand bend in the road at about 35mph and the steering locked up throwing us off the road into a ditch. Thank God it did not throw us into oncoming traffic. Couldn't move the steering wheel at all with two men trying together. Required a tow truck to move to dealer. Also having issues getting the cruise to engage.
- Granite City, IL, USA
The contact owns a 2015 Ram 1500. The contact stated while driving 35 - 45 MPH and making a turn, the vehicle lost power steering assist inadvertently. There were no warning lights illuminated. The contact was able to continue to drive the vehicle however, extra effort was needed to steer the vehicle. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 16V167000 (Steering) because the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed the dealer information. The failure mileage was approximately 75,000.
- Alexander, ME, USA
- Ormond Beach , FL, USA