Power steering failure Comes and goes

- Etna, OH, USA

The contact owns a 2015 Ram 1500. The contact stated that while driving at 35 MPH, the power steering assist failed, and the steering wheel was difficult to turn. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 127,935.

- Bessemer, AL, USA

Especially at slow speeds steering is stiff and hard to turn. It is especially dangerous cornering as it tends to stay in direction of turn. I'm scheduled to have this looked at by the Dealership 2/07/22.

- Marshfield, MA, USA

Power Steering Assist is random. The steering is difficulty randomly changes between easy to difficult causing unexpected steering changes. This Electronic Power Steering (EPS) unit is NOT part of a similar recall (NHTSA Campaign Number: 16V167000); however, the symptoms are identical. This EPS unit serial number is TIC3394C5021

- Molalla, OR, USA

Recall 16v-167 has been issued. However, my ram has the exact power steering problems of intermittently locking up while driving at 65,000 miles. The vin spectrum is not broad enough.

- North Canton, OH, USA

Power steering failure, need to strong arm and muscle it in order to make turn at lower speeds, very hard to turn increasing risk of crash, dealer said there were no recalls for steering at this time. No warnings no message and this started September 5th 2021. Felt odd at first when truck grabbed the road when turning and has gotten much worse with time.truck has 80000 miles

- Salinas, CA, USA

We have intermittent loss of power steering resulting in hard steering and then coming back on, resulting in easy steering with no warning. We have checked connections under the vehicle at the steering unit and they are good and clean. We had an analyzer hooked up to check and it said no communication with the module. I see online this has happened frequently on these vehicles and feel it is a safety concern that FCA should address. I talked to FCA service and they said there are no open recalls on this vehicle. This happens at all speeds and was rarely happening but increasing in frequency for the last couple of months. Please respond to me at my E-mail ([XXX]) Thank you, sincerely [XXX], maintenance manager @ Precision Electrical Contractors LLC INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Salina, KS, USA

The EPS(Electronic Power Steering) get a little bit hard at slow speed and sometimes you need to use more hand power to steer the vehicle. You can turn off and turn back on the truck and the problem is gone, you dont know when is going to happen again. Normally when you turn on the vehicle in the morning the steering wheel system is a bit hard and you can feel that it get stuck for a moment and then release. There is no message in the dash or any light on. I have not take the truck to any dealer to verify the problem. I did a research and there were a recall for some 2015-2016 models but my VIN is not in that list. I also know that this is happening to more people with a 2015 model but still is not a recall. Do we need to wait until someone crash or have a major issue to consider this a recall,

- Palm Coast, FL, USA

The contact owns a 2015 Ram 1500. The contact stated while the vehicle was at Walmart to have the tires replaced, the contact was informed that the steering wheel became difficult to turn and the mechanic was unable to drive the vehicle into the bay to replace the tires. The contact stated that the service power steering system warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

- West Middlesex, PA, USA

The contact owns a 2015 Dodge Ram 1500. The contact stated that while driving at 55 - 60 mph, the steering wheel stiffened up and was hard to steer. The dealer was made aware of the failure and informed the contact that the VIN was not included in a recall for the failure. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was 86,000.

- Cloquet, MN, USA

Traveled appr. 1/2 mile, 30 mph engine lost power, rattled and clanked like timing was off would hardly move- stalled me on busy 2 lane hwy. Transmission knob locked up, errors reading adjust trailer brake slider- no trailer connected to me. Tried adjusting, allowed me to put in park, could not get back out of park, would not let me shut of engine. It was totally stalled, but running like a clanky train- finally was able to get truck in reverse and back into drive 500 feet behind me. Had no power steering at all. Engine was loping so bad it felt like I had a flat tire. Got the truck in drive - still limited power, no power steering. Got truck up to house safely off road- yellow engine light was on. I was able to get truck in park on selector knob. Shut truck off. Called to make an appt. To get truck in. Tried to start truck and would turn over but will not start. I got notice several months ago of loss of crank position. I called larson Dodge to get it fixed and they said they did not have info on how to fix it yet, to call back after first of year. So here I am. It is very scary to pull onto main 2 lane hwy and totally lose power and control all at the same time. No shoulder on road, can not explain the feeling but it is an awful feeling to be in motion and lose all control of the vehicle. This definitely is dangerous and easily people could die from it if it happened on the freeway or any busy road. Please people be aware of this. This faulty situation could easily cost you and your loved ones and or complete strangers their lives. Not so much by the vehicle itself, but by losing power and control, you can easily get slammed into. I was just waiting to get hit, but a very aware semi truck driver saw I was in trouble and stopped before the opening of the drive to allow me to back up into it. I could not go forward. The control knob would not let me put it in drive.

- Graham, WA, USA

I have had two problems with my vehicle. The first is that the cruise control intermediately works and then doesn't at times. The second, is that the power steering intermediately works and then suddenly will go out in middle of a turn. I took it to a local mechanic and he hooked his scanner to it and although there were no warning lights on, he reset the computer in the vehicle. This action worked for approximately one hour and the then the issue with the power steering returned. I've looked up recalls on both these issues and have noticed there are recalls associated with these problems with Ram 1500, however mine is not listed. I believe they need to broaden their recall actions before someone looses their life due to mechanical failure.

- Worden, IL, USA

On Saturday power steering went out while I was turning into a gas station in the afternoon. Drove it back to the hotel and left it parked over night and next morning Sunday power steering started working again. Later that Sunday night I left to go to the grocery store and power steering stopped working again. Then Monday morning I went to work and power steering worked again. No more issues since then and that was in December of 2020, now yesterday 3/11/21, power steering goes out intermittently goes out while driving when I'm making a sharp turn or corner then while I'm driving straight the power steering comes back on. Very scary and dangerous when it happens while driving. If the truck is stationary and I turn the steering wheel hard in one direction or the other the power steering goes up and comes right back. I have a video of it going out when I was sitting in a parking spot when I turn the steering wheel it goes out. But I can't upload a video.

- Longwood, FL, USA

My steering has been getting stiff lately, on both right and left turns as I'm driving. My husband first noticed it about a week and a half ago. My ball joints and tire rods are in excellent condition, no uneven wear on my tires. It's all just in the steering wheel. My husband looked up the previous recall on the truck back in 2016 on the steering, he is noticing the same thing happen as listed in that recall. However there is no recall on my steering. I'm not sure if that recall had ever been done or not but something is going on with my truck.

- Steubenville, OH, USA

The vehicle's air suspension system suddenly failed during driving. The air suspension system controls the ride height of the vehicle, and the ride height also impacts the vehicle's steering alignment. My understanding is that the issue is that the nitrogen air suspension system performs a self-check upon start-up and purges a small volume of air and ingests outside air, which contains moisture. During the winter months, this moisture gets into the suspension's compressor, and causes premature failure due to freezing. The cost of repair/replacement for this air suspension compressor is $1200, and will fail again when the same cycle repeats. Chrysler/Ram is aware of the issue, and there are tsb's about air suspension issues, and multiple customer care cases, but they refuse to issue a recall. If this system fails during driving it can cause a sudden loss of control due to vehicle geometry changes. I was on a highway when this happened, and had to pull over to the side of the road, as the warning said seek "immediate repair" of the air suspension system. I contacted Chrysler, which acknowledged the issue, and opened a case, but later denied the case. This issue is documented among many other Chrysler air ride suspension vehicle equipped owners. The only recourse is to replace the system with like parts (which fails again), or to swap the air ride system for traditional coils and spring suspension, which is costly. The air ride system is a costly factory upgrade. Had Chrysler disclosed issues with said system, I would not have purchased it, especially since this issue is most problematic for cold climate owners, where temperatures dip below freezing. One need merely google, "Chrysler air suspension failure" and it returns "about 1,260,000 results".

- Saint Clair, MI, USA

When outside temperatures are below 20 degrees the power steering does not work. After the motor warms up I can turn the engine off and restart and then the power steering will work

- North Las Vegas, NV, USA

My power steering went out. If I warmed the truck up and shift it off, then restarted it the steering would work again. Then the vehicles steering would go out while driving. The check engine light turned on and then the steering light. Now the power steering doesn't work at all. I am told from a mechanic who hooked up to my computer that this is an extremely rare incident for a truck so young. At this time I am being told it is not a recall but it certainly seems like a recall to me. The power steering would go out while driving on a road or highway going straight or turning.

- South Lebanon, OH, USA

The power steering is intermittent, sometimes it works fine sometimes it is very difficult to steer

- Elburn, IL, USA

Power steering not working at full capacity.

- Kimberly, AL, USA

Electric steering quits working and the steering wheel gets hard to turn, it'll be fine then all of a sudden it'll quit while turning or driving straight

- Brighton, IL, USA