10.0
really awful- Crashes / Fires:
- 2 / 4
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 29,306 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Air suspension has never worked properly during winter months. Had compressor replaced in 2-2018. In the last year I have experienced a minimum of 12 instances where the vehicle will not adjust ride height which I have photos of. When I purchased my vehicle no one told me it would not function properly during the cold months. Most recently I was in to have the auto park recall taken care of. Since this update my truck is total crap. I have lost 3mpg in fuel mileage, the truckss shift pattern and running RPM's have changed and it drives like I'm towing something. When I returned to the dealer I was told to get and after market programmer to solve the issue. Really! so when I go in the next time they can void my warranty. My truck ran like a beast before the update and averaged 18.5 mpg, today I am averaging 14.7 on the same exact trip. Something is definitely wrong with this program.
- Doylestown, OH, USA
Vehicle completely died in the intersection right after taking off from the stoplight. Could not remove key and it will not shift into park. The consumer stated vehicle was repaired, a loose battery terminal was the problem.
- Macedon, NY, USA
Driving on a highway at 60 M/H engine start smoking and caught on fire without any previous alert or check engine light on after I pullover and lift the hood to inspect the smoke.
- Fort Polk, LA, USA
The contact owns a 2016 Ram 1500. While driving 45 mph, the fuel gauge went from full to empty. In addition, the check engine warning indicator illuminated and all the electrical features shut down. The vehicle was taken to brown motors of greenfield (399 federal St, greenfield, MA 01301) where it was diagnosed that either the fuel sensor or the sending unit needed to be replaced. The manufacturer was notified. The vehicle was not repaired. The failure mileage was 57,897.
- Ware, MA, USA
I am a 2016 Ram 1500 crew cab. If I use the vst gas nozzles they get stuck in the filler neck. It takes about 10-15 mins to get it unstuck. I have taken it to antioch Dodge and they say there is no issue. I also had a video and they refuse to look at it. I am very disappointed that nobody will look into this.
- Antioch, CA, USA
Error code P0463 - fuel level sending unit failure. Seems to happen to everyone right out of warranty... 40K miles, under 3 years old. Was driving on the highway when warning lights and the audible notification started going off. Low fuel warnings lit up too. Fuel level sending unit high voltage failure is the eventual message on the dashboard. It throws one off when that happens, took me a minute to realize that I didn't in fact have a fuel leak and did in fact have plenty of gas.
- Phoenix, AZ, USA
I was backing a pontoon boat while in 4WD low in soft mulch, I then stopped and switched back to 2wd. Once the electronic shifting was complete, the fuel sensor fail message appeared in the instrument cluster, the low fuel warning and the check engine light both illuminated. The fuel (gas) tank was about 3/4 full when this occurred. The vehicle had 60,054 miles on it. So far the vehicle continues to run as normal but the illuminated warnings are quite a distraction while driving.
- Westminster, SC, USA
The contact owns a 2016 Ram 1500. While adding fuel to the vehicle, the fuel pump nozzle became stuck in the fuel tank filler tube. The contact had to remove the nozzle from the fuel tank by twisting and pulling with force each time the fuel tank was filled in order to release the fuel pump nozzle. The contact spoke with victorville motors (14617 civic drive, victorville, ca 92394, (760) 733-8484), but the dealer stated that there was nothing for them to diagnose. The vehicle was not repaired. The vehicle was not taken to a dealer to have the fuel tank inspected. The manufacturer was not notified. The failure mileage was 100.
- Apple Valley, CA, USA
Our truck is two years old. We have 77,000 miles on it and the fuel sensor/pump went bad. It's no longer under warranty; however, a fuel pump should last more than 2 years and 77,000 miles. We fill up with fuel. Everything is fine until the needles hits the first line. We get a fuel sensor warning and the guage drops to empty. The truck runs fine. No hesitation of stalling. Wouldn't know anything was wrong except for the warning lights. Check engine light is on, too. According to Dodge, the two are related.
- Port St. Lucie, FL, USA
My cruise control was engaged as I was going down a mountain approaching a sharp turn when I hit the brakes the petal went to the floor and the truck accelerated. I went into the woods where I hit numerous trees and totaled the vehicle. What can be done about this
- Westbury, NY, USA
The contact owns a 2016 Ram 1500. When the contact started the vehicle, the fuel gauge went to empty and the fuel sensor and engine warning indicators flashed. The dealer (don jackson Chrysler Dodge Jeep Ram, 3950 jonesboro rd, union city, ga 30291, (770) 969-7229) was notified. The contact made several calls, but was unable to schedule a diagnostic appointment with the dealer. The manufacturer was notified. The approximate failure mileage was 50,550.
- Union City, GA, USA
Truck shutdown while driving down highway @ 65 mph without any other symptoms. Had to coast to side of busy road. Service electronic throttle control flashed as well as the check engine light. The truck never stuttered or lost any power prior to this. Dealership states that it is bad diesel fuel. Replaced hpfp but truck will still not start. Chrysler has instructed dealer to replace entire fuel system. This has not been done yet because Chrysler will not warranty even though the truck is still under warranty.
- Trumbull, CT, USA
I had a sudden loss of power and an abrupt deceleration while driving out of my development. The service electronic throttle control and check engine lights appeared on the dash. This happened on May 17, 2017 and some of the vehicles ecodiesel fuel injectors were replaced. 2000 miles later almost the same exact thing happened on July 14, 2017. Currently additional injectors are being replaced. I am thankful neither time was while driving at highway speeds on a busy road.
- York Haven, PA, USA
The truck down speeds to 40 mph without notice or warning. The fuel filter appears to be clogging and the fuel injectors and lines are also clogged. Dodge refuses to fix the issue opting to replace parts and informing me that I must monitor the truck bring it in every 12,000 miles for repair.
- Mcmurray, PA, USA
The contact owns a 2016 Ram 1500. The contact stated that the fuel gauge displayed inaccurate information. The driver was unaware of the amount of fuel in the fuel tank. While operating the vehicle, the fuel light illuminated with more than ten gallons of fuel in the tank. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 500. Updated 06/23/2017
- Phoenix, AZ, USA
- Baldwin Park, CA, USA