10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 22,228 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Steering wheel or suspension.. I had truck aligned plus 4 new tires and still I can-??t drive it straight. The back tires are trying to come around and it pushes me sideways toward on coming traffic so I can-??t drive at all. Please help. It sounds like a current recall but my vin isn-??t included. He very dangerous to drive it at all
- Monroe , GA, USA
I can-??t steer the vehicle even after new tires, alignment, lots of play in steering wheel and it goes where it wants. I can not drive it anywhere
- Monroe, GA, USA
Front air suspension failed. This is a problem with these trucks and ram won't do anything....
- Kingsley , MI, USA
Air suspension cuts in an out while driving. Causing my vehicle to have zero suspension at highway speeds. Without suspension any little bump in the road is causing the back end of my vehicle to jump around sending me into other lanes. This is a serious issue according to many forums and complaints I have read after purchasing the vehicle.
- Pasadena, MD, USA
Air suspension randomly fails to inflate, 1 or multiple bags do not inflate. Drivability is very dangerous as you have no suspension keeping the tires on the ground when going over any bumps on the road. Steering can also be affected as it can lean to one side causing steering pull to that side that is deflated. Loss of control is a factor as well while turning and accelerating, with the harshness of no suspension keeping the wheels in contact of the ground, even little input to the accelerator will put unpredictable power to the wheels usually losing grip putting the vehicle into an oversteer event.
- Mikana, WI, USA
2016 RAM 1500 Air Suspension, I have seen many report of a faulty LEFT REARAIR BAGS dropping to the ground making unsafe to drive. I have seen many people repotting the Left Rear bag issues and when taking to the manufacture they refuse to troubleshooting and locate the issue but wants to replace the entire rear bags and compressor for more than $3000
- Cabo Rojo, PR, USA
My air ride system has failed three times making the truck unusable and as I looked into it it seem a lot of people are having the same issue. The truck is sitting on the frame and can not be driven even a few miles...
- Fort Worth, TX, USA
-suspension failure in February 2020. Replaced compressor -failed early January 2021. Replaced compressor. Failed in 1hour of leaving the dealer. -replaced air suspension control module. Failed within 1hour of leaving the dealer. -replaced faulty factory compressor. Failed within 1hour of leaving the dealer. Four air suspension failures in 3 weeks, and 5 total in one year. Vehicle drops down onto the bump stops upon failure creating an unsafe and unbelievably harsh driving experience. Renders the vehicle unable to drive at safe highway speeds. And unusable to tow my trailers.
- Nederland, CO, USA
Vehicle shakes when at speeds over 50 but less than 70 mph on highway.
- Cheyenne, WY, USA
The air bag suspension malfunctions and doesn't inflate when it's cold out or when we have weight in the bed. We have replaced it every winter since buying it in 2016.
- Woonsocket, SD, USA
Air suspension compressor failed with truck in motion and the vehicle swerved. Vehicle now sits and drives lopsided. Truck had 59,573 miles when this happened. The internet is full of Ram trucks air suspension failing in cold weather regions over and over and over again. The air suspension is not covered under the power train warranty. It doesn't do any good to replace the failed oem components because they just fail in a year or two again. The safest fix is to remove the air suspension system and replace it with shocks and springs.
- Painesville, OH, USA
Air suspension has four levels. It is stuck on the lowest level and rides very bouncy and jumps violently on all but the smoothest road surface. The dealership estimates the repair at $4000. Youtube has many pages of people with same problem.
- Fargo, ND, USA
Today with the cold weather my air ride suspension froze up causing me to have to drive my truck to work with the suspension lowered completely. The ride was very rough and if I would have had to take any emergency measures I most certainly would have ended up in the ditch. Fca is refusing to help us with this known issue
- Bloomington, MN, USA
The contact owns a 2016 Ram 1500. While making a left turn, the front air suspension failed and did not raise back up. The contact called a dealer (byers automotive located at 401 N hamilton, rd, columbus, oh 43213 phone number 1-888-468-1325) and was advised to bring the vehicle in for diagnostic testing. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure and referred the contact to NHTSA to file a complaint. The approximate failure mileage was 53,000. Consumer stated here are some attached photos for my complaint. In photo you can see the front is dropped to entry mode. While the rear is in off road setting. (the 4th level) entry mode means that means airbags completely deflated. If system is normal it will not allow you to drive in this mode. I will also attach screen shots of what other people have written in the forums I have been looking at.
- Reynoldsburg, OH, USA
I was driving down the highway when my 'air suspension needs service immediately'. the air suspension failed and dropped my 2016 Ram 1500 rebel into entry/exit mode. Making it very difficult and rough to drive.
- Potterville, MI, USA
Air ride suspension freezes in the winter, the system locks out and won't try and reinflate the airbags making the vehicle bounce as driving. When the vehicle bounces it becomes increasingly harder to drive on icy roads. Dealer installed a new breaker on the system, but system still locks out. Dealer identified verbally that the vehicle is not suitable for cold climates.
- Fairbanks, AK, USA
The air suspension is faulty in the Ram. Due to faulty issues it causes the driver to lose control of the vehicle. It is especially faulty during cold weather. During cold weather the compressor fails to function properly resulting in inadequate suspension
- Elkhart, IN, USA
These trucks have an air suspension system that has been an ongoing problem. There are multiple verified cases on both the Ram and rebel forums. This air suspension fails and you have no suspension. The truck becomes a "handful" to drive. After the first message appeared on the dash screen we took it to the dealer. They reset the error code and sent us on our way. Just a couple of days later the message reappeared. This time I registered a complaint with fca and they assigned a case manager. The truck went back in today and the dealer tells me that they air compressor is defective. They don't have one as they are on "backorder" and don't know when they will have one, but that we could take the truck. I refuse to let my wife drive this truck for fear of what could happen when it fails. This truck has 16,568 miles on it and it will be three years old May 16, 2019. The case # from fca is 58422515. I really feel that this serious issue needs your full investigation.
- Memphis, NY, USA
During cold weather (below 0) the air ride suspension does not work. It freezes up and creates a dangerous driving condition on rough or uneven roads. The vehicle bounces and looses traction to the road and could cause an accident to occur.
- Lambert, MT, USA
- Monroe, GA, USA