The contact owns a 2017 Ram 1500. The contact received notification of NHTSA campaign number: 19V818000 (equipment, engine and engine cooling) and 20V036000 (power train). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the local dealer bob mariano cjdr located at (146 manchester St, concord, nh 03301 (603) 556-8616) and Bonneville and son Chrysler Dodge Jeep Ram located at (625 hooksett rd, manchester, nh 03104 (877) 227-1827) who stated that the remedy parts were not available. The vehicle was not diagnosed nor repaired. The contact had not experienced a failure. The manufacturer was not contacted. VIN tool confirms parts not available.

- Chichester, NH, USA

The contact owns a 2017 Ram 1500. The contact stated while her husband was driving 35 mph, the air conditioner was inoperable. The contact stated the temperature gauge was rising and was not aware if any warning light were illuminated. The vehicle was parked at a near gas station. The hood was opened and saw steam exiting the radiator and antifreeze leaking. The vehicle was not drivable. The vehicle was towed to her residence and then after 3 days towed to local dealer anderson Chrysler Dodge Jeep Ram located at 3920 AZ-95, lake havasu city, AZ 86404, where it was diagnosed with needing erg cooler to be replaced. The contact was informed the VIN was included in NHTSA campaign number: 19V757000 (engine and engine cooling). The vehicle was not repaired. The failure persisted. The manufacturer had been informed of failure and filed a complaint. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The part was not available for the repair. Parts distribution disconnect. The failure mileage was 29,543.

- Chino Hills, CA, USA

This vehicle has terrible pedal lag. When I press the accelerator, there is a 2-6 second lag response to accelerate. While moving forward and pressing the accelerator, when the lag catches up to the accelerator it's like it kicks into high gear (jerks) and advances. Taking off from a stopped position is the worse because it's frighting - you don't know how long the lag will take to recover. When in motion at highway speed and accelerating to pass someone, the lag does the same thing. It happens all the time, unless you accelerate very slowly, and keep your speed slow. I've driven this truck for 13 months now. The dealer said the problem will go away as you drive it..well, it hasn't.

- Twin Falls, ID, USA

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA campaign number: 19V818000 (engine) and 20V036000(power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was made aware of the issue. The vehicle had not experienced the failure. VIN tool confirms the parts were not available.

- Lithia Springs, GA, USA

The consumer owns a 2017 Ram 1500. The consumer stated that they had received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the part needed for the repair was not available. The consumer stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Garber automall located at 3360 us-17, green cove springs, fl 32043 (904) 264-2442 was contacted and it was confirmed that the part was not available. The manufacturer was contacted and made aware of the issue but no further assistance was taken. The consumer experienced a failure after driving at various speeds that 1 gallon of oil was begin used within 400 miles of driving. The vehicle was seen at the same dealer and was informed that the parts were not available. The failure mileage was approximately 39,850. VIN tool confirms parts not available.

- Jacksonville, FL, USA

While driving down highway, check engine light and electronic throttle control service light displayed. Exited highway, drove 1-2 miles more and engine was smoking with smoke entering the cabin. Exited the truck at a safe location. Used hood release in cabin but did not open hood because I saw flames through grille. Used fire extinguisher but it just slowed the fire did not put it out. Fire consumed the engine and hood. The fire department came and put out fire. * (recall related incident)

- San Antonio, TX, USA

The contact owns a 2017 Dodge Ram 1500. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated and the vehicle lost forward momentum. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The vehicle was taken to greenville Chrysler Jeep Dodge located at (5401 interstate hwy 30, greenville, tx 75402, (903) 454-0283) where it was confirmed that parts were not available. The contact was also informed that the coolant reservoir was low on coolant. The contact was informed by the dealer that the vehicle should not be driven due to a possible fire risk without warning.. the manufacturer was not contacted or informed of the failure. The approximate failure mileage was 83,000.

- Greenville, TX, USA

Egr has a problem. Which may cause a fire and mopar doesn't have a fix for it. They don't know when they will. I want to trade it for a gas powered instead of the diesel and they will not take it on trade. If they would they won't give me any where close to what the pickup would be valued. It seems that the problem is their problem and they should not penalize their own customers. It is really not safe to drive it if it has the symptoms it has as to fire. It is a on going problem as they didn't tell me when I purchased the vehicle. Sounds like boeing"?"

- Fairbanks, AK, USA

2017 Dodge Ram. Consumer writes in regards to fire hazard recall.

- Fort Smith, AR, USA

The contact owns a 2017 Ram 1500. While driving at an unknown speed, the check engine indicator illuminated. The vehicle was taken to an independent mechanic who found failure codes: P0402 and P20ee. The failure recurred and the contact was informed to call the dealer. The contact was unaware of NHTSA campaign number: 19V757000 (engine and engine cooling). The vehicle was taken to wilson motors (541-286-7610, located at 425 N w buchanan, corvallis, or 97330-6253), but the parts were not available for the repair. The manufacturer was made aware of the failure and was not able to confirm when the parts were to become available. The vehicle was not repaired. The failure mileage was approximately 39,500. VIN tool confirms parts not available.

- Philomath, OR, USA

When the engine is cold, acceleration from a stop is almost non existent for roughly 3-4 seconds. Pulling out in to normal traffic is dangerous as the vehicle does not perform anywhere near the way it does once warmed up. My servicing dealer and Chrysler corporate told me that there is a issue with excessive emissions from my 2017 Ram 1500 ecodiesel when cold which required them to inhibit fuel flow to the engine until the engine reached a temperature of 157 degrees. This is a serious safety concern as the truck seems to ignore the drivers desire to accelerate. I've come close to being rear-ended on more than one occasion because the truck would not accelerate at more than what seems to be an idol for several seconds. I've owned this truck for about 1.5 years and still there is no solution to correct this problem. It is my hope that federal action will spur a solution to this problem.

- Albuquerque, NM, USA

The contact owns a 2017 Ram 1500. While the vehicle was stationary, it failed to accelerate immediately when the accelerator pedal was depressed. The cause of the failure was not determined. Towbin Dodge (275 auto mall dr, henderson, nv) was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 30,000.

- Boulder City, NV, USA

On November 9, 2019, at approximately 12:pm, I was at my area's atm, sitting still, when all of a sudden the truck just turned off, without warning and I had to get it towed home by my aaa service

- St. Louis, MO, USA

The contact owned a 2017 Ram 1500. While driving 65 mph with the cruise control activated, the vehicle made an abnormal revving noise and began to slow down. The contact also stated that the throttle sensor warning indicator began to flash intermittently. The contact pulled the vehicle over to the side of the road, checked under the hood, and noticed flames coming from the engine compartment. The contact called 911 and the police and fire departments arrived on the scene. The fire was extinguished. Police report number: AL0630200 and fire report number: 0001218 were filed at the scene. The vehicle was destroyed and towed to a junk yard. Carlock Chrysler Dodge Jeep Ram of tuscaloosa (550 skyland blvd E, tuscaloosa, al 35405, 205-759-4421) and the manufacturer were notified of the failure. The contact received an email for NHTSA campaign number: 19V757000 (engine and engine cooling), which was associated with his vehicle after the fire occurred. The failure mileage was 43,539.

- Carrolton, AL, USA

I have a 2017 Ram 1500 ecodiesel. I was driving down the highway at 70mph when the vehicle suddenly starting making a crazy noise then begin to loose power, I steered the truck onto the shoulder where immediately white smoke starting bellowing from underneath the front and sides of the engine compartment I opened the hood but no flames were visible and it eventually went out. I had the vehicle towed to the nearest dealer and three weeks later they now tell me that the problem is the egr cooler leaking which apparently is a known and dangerous problem.

- Olive Hill, KY, USA

The contact owns a 2017 Ram 1500. While driving 70 mph, the check engine warning indicator illuminated and the vehicle failed to accelerate past 30 mph. Tri-lives motors (180 state hwy F, branson, mo 65616, (417) 334-7543) diagnosed the vehicle and found code numbers: P0299 (supercharger underboost) and P2459 (diesel particulate filter regeneration frequency). The codes were reset and the master air flow was replaced. The contact was informed to drive the vehicle. After driving 100 miles, the check engine warning indicator illuminated. The contact called the same dealer and was informed to drive the vehicle and take it to a nearby dealer if it lost power. The vehicle was taken back to the same dealer for diagnostic testing and the same codes appeared. The technician reset the code and informed the contact that there was no remedy. The vehicle was taken to corwin Dodge of springfield (located at 1025 w sunshine St, springfield, mo 65807, (417) 862-9272) for a buyback. A master air sensor was replaced, but the vehicle was still not repaired and remained at the dealer. The contact stated that the failure recurred every month since the vehicle was purchased. The vehicle was taken to several unknown dealers in different states where the codes were reset; however, the failure continued. The manufacturer was made aware of the failure and provided case number: 58629945. The approximate failure mileage was 155,000.

- Ozark, MO, USA

My truck has a manufacturing date of 11/17 and only has 37K miles on the truck. Randomly my truck went into a "limp mode" and a check engine light for electronic throttle control service light came on. I was driving down university drive in huntsville, al at roughly 45mph accelerating up a small incline. The 'limp mode' is extremely unsafe and restricts the ability to accelerate or drive at a normal pace. Had this happened on the highway or pulling out (what would normally be safe) into traffic and my ability to accelerate was effected it could have caused serious safety concerns. I take my 13-week old daughter to and from daycare in this truck and it has become unsafe. When taken to the dealer, they originally notated that it was just a software update. I late get a call that the egr cooler had gone out, but would not be covered under warranty. The service advisor told me they had 6 other ecodiesel vehicles in for the same issue in the last week. I called the dealer I bought it from and they had one in the shop in for the same exact problem. I then started doing research and found that the egr cooler is a huge issue for these trucks and fca refuses to address it. I called the fca and they eventually agreed to replace the truck on 'good will' after I paid a deductible. Fca needs to put a recall on these vehicles and fix the egr issues. Now there are reports that the valves are sticking and causing the egr to cause a fire. Purchasing dealer: University cdjr in rome, ga servicing dealer: Landers mclarty cdjr in huntsville,

- Huntsville, AL, USA

Noticed at 40K miles there is issue with tie rod ends joints become loose may cause accident reported this to a dealership they trying to brush me off bs that there is issue with rockers and lifters in the engine and exhaust manifold studs are snapping causing exhaust to leak and become louder that's a emission issue also

- Elmont, NY, USA

When the vehicle is cold the engine has a significant power lag and 'dead pedal' when you accelerate from a stop. It creates a significant risk as there is no power to accelerate and avoid oncoming cars or dangerous situations. Oven when pedal is all the way depressed the vehicle fails to accelerate.

- Simi Valley, CA, USA

After ECM reflash, now the vehicle will not accelerate for 3 seconds with engine cold. No power until delay time has passed then itll accel. Once engine is at operating temp it drives normally. This only started since the latest ECM and tcm reflashes were performed.

- Whitesboro, TX, USA