10.0

really awful
Crashes / Fires:
1 / 8
Injuries / Deaths:
4 / 0
Average Mileage:
21,592 miles

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« Read the previous 20 complaints

problem #36

Oct 312019

1500

  • 83,000 miles
The contact owns a 2017 Dodge Ram 1500. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated and the vehicle lost forward momentum. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The vehicle was taken to greenville Chrysler Jeep Dodge located at (5401 interstate hwy 30, greenville, tx 75402, (903) 454-0283) where it was confirmed that parts were not available. The contact was also informed that the coolant reservoir was low on coolant. The contact was informed by the dealer that the vehicle should not be driven due to a possible fire risk without warning.. the manufacturer was not contacted or informed of the failure. The approximate failure mileage was 83,000.

- Greenville, TX, USA

problem #35

Oct 012019

1500

  • 13,500 miles
Egr has a problem. Which may cause a fire and mopar doesn't have a fix for it. They don't know when they will. I want to trade it for a gas powered instead of the diesel and they will not take it on trade. If they would they won't give me any where close to what the pickup would be valued. It seems that the problem is their problem and they should not penalize their own customers. It is really not safe to drive it if it has the symptoms it has as to fire. It is a on going problem as they didn't tell me when I purchased the vehicle. Sounds like boeing"?"

- Fairbanks, AK, USA

problem #34

Oct 252019

1500

  • miles
2017 Dodge Ram. Consumer writes in regards to fire hazard recall.

- Fort Smith, AR, USA

problem #33

Nov 082019

1500

  • 39,500 miles
The contact owns a 2017 Ram 1500. While driving at an unknown speed, the check engine indicator illuminated. The vehicle was taken to an independent mechanic who found failure codes: P0402 and P20ee. The failure recurred and the contact was informed to call the dealer. The contact was unaware of NHTSA campaign number: 19V757000 (engine and engine cooling). The vehicle was taken to wilson motors (541-286-7610, located at 425 N w buchanan, corvallis, or 97330-6253), but the parts were not available for the repair. The manufacturer was made aware of the failure and was not able to confirm when the parts were to become available. The vehicle was not repaired. The failure mileage was approximately 39,500. VIN tool confirms parts not available.

- Philomath, OR, USA

problem #32

Nov 182019

1500

  • 12,500 miles
When the engine is cold, acceleration from a stop is almost non existent for roughly 3-4 seconds. Pulling out in to normal traffic is dangerous as the vehicle does not perform anywhere near the way it does once warmed up. My servicing dealer and Chrysler corporate told me that there is a issue with excessive emissions from my 2017 Ram 1500 ecodiesel when cold which required them to inhibit fuel flow to the engine until the engine reached a temperature of 157 degrees. This is a serious safety concern as the truck seems to ignore the drivers desire to accelerate. I've come close to being rear-ended on more than one occasion because the truck would not accelerate at more than what seems to be an idol for several seconds. I've owned this truck for about 1.5 years and still there is no solution to correct this problem. It is my hope that federal action will spur a solution to this problem.

- Albuquerque, NM, USA

problem #31

Nov 012019

1500

  • 30,000 miles
The contact owns a 2017 Ram 1500. While the vehicle was stationary, it failed to accelerate immediately when the accelerator pedal was depressed. The cause of the failure was not determined. Towbin Dodge (275 auto mall dr, henderson, nv) was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 30,000.

- Boulder City, NV, USA

problem #30

Nov 092019

1500

  • 35,000 miles
On November 9, 2019, at approximately 12:pm, I was at my area's atm, sitting still, when all of a sudden the truck just turned off, without warning and I had to get it towed home by my aaa service

- St. Louis, MO, USA

problem #29

May 232019

1500 4WD 6-cyl Diesel

  • Automatic transmission
  • 43,539 miles
The contact owned a 2017 Ram 1500. While driving 65 mph with the cruise control activated, the vehicle made an abnormal revving noise and began to slow down. The contact also stated that the throttle sensor warning indicator began to flash intermittently. The contact pulled the vehicle over to the side of the road, checked under the hood, and noticed flames coming from the engine compartment. The contact called 911 and the police and fire departments arrived on the scene. The fire was extinguished. Police report number: AL0630200 and fire report number: 0001218 were filed at the scene. The vehicle was destroyed and towed to a junk yard. Carlock Chrysler Dodge Jeep Ram of tuscaloosa (550 skyland blvd E, tuscaloosa, al 35405, 205-759-4421) and the manufacturer were notified of the failure. The contact received an email for NHTSA campaign number: 19V757000 (engine and engine cooling), which was associated with his vehicle after the fire occurred. The failure mileage was 43,539.

- Carrolton, AL, USA

problem #28

Oct 112019

1500

  • 20,000 miles
I have a 2017 Ram 1500 ecodiesel. I was driving down the highway at 70mph when the vehicle suddenly starting making a crazy noise then begin to loose power, I steered the truck onto the shoulder where immediately white smoke starting bellowing from underneath the front and sides of the engine compartment I opened the hood but no flames were visible and it eventually went out. I had the vehicle towed to the nearest dealer and three weeks later they now tell me that the problem is the egr cooler leaking which apparently is a known and dangerous problem.

- Olive Hill, KY, USA

problem #27

Mar 292018

1500

  • 155,000 miles
The contact owns a 2017 Ram 1500. While driving 70 mph, the check engine warning indicator illuminated and the vehicle failed to accelerate past 30 mph. Tri-lives motors (180 state hwy F, branson, mo 65616, (417) 334-7543) diagnosed the vehicle and found code numbers: P0299 (supercharger underboost) and P2459 (diesel particulate filter regeneration frequency). The codes were reset and the master air flow was replaced. The contact was informed to drive the vehicle. After driving 100 miles, the check engine warning indicator illuminated. The contact called the same dealer and was informed to drive the vehicle and take it to a nearby dealer if it lost power. The vehicle was taken back to the same dealer for diagnostic testing and the same codes appeared. The technician reset the code and informed the contact that there was no remedy. The vehicle was taken to corwin Dodge of springfield (located at 1025 w sunshine St, springfield, mo 65807, (417) 862-9272) for a buyback. A master air sensor was replaced, but the vehicle was still not repaired and remained at the dealer. The contact stated that the failure recurred every month since the vehicle was purchased. The vehicle was taken to several unknown dealers in different states where the codes were reset; however, the failure continued. The manufacturer was made aware of the failure and provided case number: 58629945. The approximate failure mileage was 155,000.

- Ozark, MO, USA

problem #26

Sep 172019

1500

  • 37,000 miles
My truck has a manufacturing date of 11/17 and only has 37K miles on the truck. Randomly my truck went into a "limp mode" and a check engine light for electronic throttle control service light came on. I was driving down university drive in huntsville, al at roughly 45mph accelerating up a small incline. The 'limp mode' is extremely unsafe and restricts the ability to accelerate or drive at a normal pace. Had this happened on the highway or pulling out (what would normally be safe) into traffic and my ability to accelerate was effected it could have caused serious safety concerns. I take my 13-week old daughter to and from daycare in this truck and it has become unsafe. When taken to the dealer, they originally notated that it was just a software update. I late get a call that the egr cooler had gone out, but would not be covered under warranty. The service advisor told me they had 6 other ecodiesel vehicles in for the same issue in the last week. I called the dealer I bought it from and they had one in the shop in for the same exact problem. I then started doing research and found that the egr cooler is a huge issue for these trucks and fca refuses to address it. I called the fca and they eventually agreed to replace the truck on 'good will' after I paid a deductible. Fca needs to put a recall on these vehicles and fix the egr issues. Now there are reports that the valves are sticking and causing the egr to cause a fire. Purchasing dealer: University cdjr in rome, ga servicing dealer: Landers mclarty cdjr in huntsville,

- Huntsville, AL, USA

problem #25

Jul 012019

1500

  • 40,000 miles
Noticed at 40K miles there is issue with tie rod ends joints become loose may cause accident reported this to a dealership they trying to brush me off bs that there is issue with rockers and lifters in the engine and exhaust manifold studs are snapping causing exhaust to leak and become louder that's a emission issue also

- Elmont, NY, USA

problem #24

Sep 292017

1500

  • 500 miles
When the vehicle is cold the engine has a significant power lag and 'dead pedal' when you accelerate from a stop. It creates a significant risk as there is no power to accelerate and avoid oncoming cars or dangerous situations. Oven when pedal is all the way depressed the vehicle fails to accelerate.

- Simi Valley, CA, USA

problem #23

Jun 022019

1500

  • 50,000 miles
After ECM reflash, now the vehicle will not accelerate for 3 seconds with engine cold. No power until delay time has passed then itll accel. Once engine is at operating temp it drives normally. This only started since the latest ECM and tcm reflashes were performed.

- Whitesboro, TX, USA

problem #22

Aug 212019

1500

  • 300 miles
Truck still under warenty has less than 13,000 miles. 7 different times car won't start. Have had to get it towed to dealership 3-4 times. Each time it's repaired a different electrical computer code is stated as the problem. This has happened in parking lots, our driveway and at a light (car would not go)! very dangerous. Started to happen 3 months after we bought the truck. Happens every 30-60 days.

- Crystal Bay, NV, USA

problem #21

May 022018

1500

  • 5,334 miles
Concern #1: intermittently, upon initial start up, the engine makes a loud clattering noise as if it has no oil in it. The dealership was able to duplicate the concern once but it is not bad enough to repair. Concern #2: while coming to a slow rolling stop (as if coming to a known stop sign) there is a hard bang/clunk just before getting to a complete stop, it feels like you are being hit in the rear by another car. As you slowly accelerate it bangs/clunks again hard. The bang can be felt and heard, and only happens on slow stops, not when you have to stop quickly. The vehicle is currently at the dealership for the third time regarding this same concern. The dealership reprogrammed the transmission and a transmission valve body was replaced but it has not fixed the concern. This bang is so bad that it is hard that I fear driving it in stop and go traffic.

- Myrtle Beach, SC, USA

problem #20

Feb 132019

1500

  • 5,000 miles
Timing cover oil leak. Timing cover leaked oil even after multi attempts to correct problem. Their solution is to put more rtv on the timing cover and reassemble. Does not fix problem.

- Albuquerque, NM, USA

problem #19

Aug 022019

1500

  • 39,700 miles
Fuel sensor has failed at 42000 miles while in motion. Lifters have made bad noise since new, dealership has replace lifters but noise is still there intermittently while sitting still on start

- Gastonia, NC, USA

problem #18

Nov 302017

1500

  • 252,000 miles
The contact owns a 2017 Ram 1500. While driving 55 mph, the vehicle began to hesitate and lose power. In addition, the check engine warning indicator illuminated. The contact was able to park on the side of the road and restart the vehicle without an issue. The contact called multiple unknown local dealers regarding the failure and was informed that the engine needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 252,000.

- Morgantown, WV, USA

problem #17

Jun 062019

1500

  • 22,000 miles
Multiple episodes of vehicle codes disabling truck, all related to 'service electronic throttle control' message. This has caused loss off power with vehicle stalling on mountain highway, major safety issue. Other times vehicle has scary delay in throttle response causing nerve wracking moments trying to merge or operate vehicle safely. Vehicle purchased new, problems began with only 1500 miles on vehicle. Four times to dealer for service hasn't resolved issue.

- Scotts Valley, CA, USA

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