10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
3 / 0
Average Mileage:
10,508 miles

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« Read the previous 20 complaints

problem #82

Feb 012020

1500

  • miles
The engine ticking constantly as well as an electrical issue with the radio, heating, ac unit, control panel in dash that has all of this in it constantly changes goes haywire, won't let you do anything to fix it. It flips from setting to setting as well as different screens and the cargo lights have a habit of staying on an draining the battery. The engine tick has been like that for i dont know how long but it seems all the ram 1500s have that same tick, the control panel started acting crazy about 2 months ago, the battery being drained this is the 2nd battery I bought in 2 yrs due to this issue. Not sure about the cargo light when that started. It's pretty crappy we use out hard earned money to purchase what we believe to be a great vehicle only to find its made so bad to have all these issues and no recalls on them. I'm sure I speak for all ram 1500 owners ram should take better care of their customers and the issues in which their products malfunction and fix the issue instead of leaving us high an dry, broke down along the road due to poor production. I'd like to see these issues fixed but not on my experience since the issue comes straight from the manufacturer.

- Grifton, NC, USA

problem #81

Sep 192024

1500

  • miles
My truck only has 89,000 miles on it and yet it sustained a $5,000 engine malfunction. The engine was overheating and it turns out, that the cylinder heads failed. I have found this to be common with the 3.6 L engine that I have. This problem also led to the water pump failing and cylinder heads to need repaired. Basically the entire engine except the engine block is being repaired. The engine overheated multiple times. The first time I had the thermostat replaced. The second time it was low on coolant and topped off. Bu the 3rd time, they were able to diagnose this hiding problem that they said is extremely common in ram trucks with the 3.6 liter engine.

- Goodyear, AZ, USA

problem #80

Jun 052024

1500

  • miles
The contact owns a 2018 Ram 1500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a cracked particulate filter. The contact was advised that the particulate filter needed to be replaced. The vehicle was not repaired. The contact was informed that the part to complete the repair was on backorder. Additionally, the contact stated that the vehicle was consuming an excessive amount of coolant. The contact stated that the coolant level was over one gallon low within a two-week period. The vehicle was inspected for leaks, and it was confirmed that there were no leaks found. The vehicle was not diagnosed or repaired for the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Hahira, GA, USA

problem #79

Jan 012024

1500

  • miles
My warranty work is being delayed until my warranty expires. The dealership said I could take my vehicle to another location, but that would mean leaving it there for several weeks just to get it inspected. This other dealership is about an hour away, and I live alone, so this isn't feasible. Am I really expected to accommodate the dealership just to get them to honor my warranty? The engine is ticking at idle, which I understand could indicate a failing engine. My truck also has a transmission issue-?"it slams into first gear when coming to a stop. The dealership looked at it early this summer but said I-??d be without a vehicle for a significant amount of time if I left it, and they didn-??t offer a loaner. This truck was originally purchased for $38,000 and came with a Certified Pre-Owned (CPO) warranty. Additionally, the headliner leaked within the first few months of ownership. The dealership (Champion Ram of Athens, Alabama) tried to get me to pay a third-party contractor for the repair, but it was clear they were trying to sell me unnecessary services, so I declined. I took it to a body shop friend, who found that the cab seams were leaking due to what seemed to be a manufacturing defect. This issue causes moisture to affect the 10-inch Uconnect system, which malfunctions when exposed to water. My warranty expires very soon, and it feels like they're just trying to avoid fixing these issues. The truck currently has around 93,000 miles on it. Please help in any way you can, because getting help from Ram has been like chasing a chipmunk!

- Huntsville, AL, USA

problem #78

Jul 072024

1500

  • miles
Our truck only has 70,000 miles on it. My husband is a mechanic and has taken very good care of the truck. While traveling a few weeks ago the truck just started to miss and died. We lost all power. I am still under warranty thankfully. But I have read about all of the engines issues that are happening with this year and model. When is something going to be done about the engine failure" We could have died if we were on a busy highway. This is a very dangerous issue. I won-??t know what the issue is until I get it to the dealer. The issue is not coming up on the scanner that is used by the automotive shop that my husband works at. I really think that is an issue within itself also. Does someone have to die to be able to get this resolved" I am now thinking I will sale my vehicle when it gets fixed. I can-??t take any chances as we just bought a camping trailer and I can-??t imagine breaking down towing that. I-??m going to be the big loser in this situation as I will probably lose money selling it. Please step up and help us owners out with the known issues about this vehicle engine issues and issues the proper recall.

- Valley Springs, CA, USA

problem #77

May 012024

1500

  • miles
Crank no start and vehicle stops running.

- Sebastopol, CA, USA

problem #76

Jul 082024

1500

  • miles
I bought my ram 1500 in January 2019 brand new from the Sahara Dodge in Las Vegas. I have been up to date on my services and have brought the vehicle in to a Dodge dealership if i ever had an issue. It currently has approx 78k miles on it. ON [XXX] I was driving on the freeway going approximate 65MPH and my truck started shaking really bad. While it was shaking I started to see oil spraying from my engine. As I was trying to slow down my truck just shut off in a travel lane and NHP troopers had to push me out of oncoming traffic-?? thankfully no one was Injured. I had the vehicle towed to desert 215 superstore dealership located at 8030 Rafael Rivera Way, Las Vegas, NV 89113. The service advisor did not call for several days, so I contacted the manager Derek Davis. Derek advised me that my crankshaft had snapped in half, causing a piston rod to snap, which poked a hole through my engine. I need an entire new engine. I do have a recall on my vehicle 66A (reference the crankshaft sensor) which i tried to get repaired but I was told to wait by the prestidge Dodge dealership in Las Vegas because i had two recalls on my vehicle and they had to order the parts. This power train failure is directly related to the recall I had with the crankshaft sensor. With several weeks of me calling for updates, the service advisor asked me to provide service records to provide to -??corporate-?? to see if they will cover the repairs. On 7/23/24, service advisor James Cruz called and told me that they are not going to cover it. I asked -??even though I need a repair directly related to the recall-?? and he said yes. He then provided me the phone number to ram cares to call them directly. On 7/24/23, I received a phone call from Chrysler corporate and provided all the information to them, but they are telling me the dealership knows what to do with -??recall repairs-?? but she is still trying to find out-?? The dealership is extremely hard to get information or help from. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

- Las Vegas, NV, USA

problem #75

Feb 282024

1500

  • miles
Been trying since Feb 2024 to get my truck fixed but I call dealer and they take my name and never call bacl

- Roy, UT, USA

problem #74

Mar 072024

1500

  • miles
I bought this Dodge truck in 2018 from a certified Dodge Dealership in California. On March [XXX] this year around [XXX] I was driving on the freeway when experienced an engine stall, had to move the vehicle to the shoulder and almost got hit by a semi-truck. Got the car towed to the nearest Dodge dealership where the car was later inspected by a certified service advisor. He stated that the reason for the engine stall was a rod bearing failure. After looking it up on NHTSA's website, I found out that there were 2 open safety recall for this truck which Dodge has failed to notify me about and get it fixed. One of the open safety recall is: 664- LOSS OF CRANKSHAFT POS. Although a failure in the crankshaft position can usually not directly cause damage to the rod bearing, If there is a failure in the crankshaft position sensor, this can lead to synchronization problems in the engine and If these conditions are severe enough and persist for an extended period, they can eventually lead to engine damage, including damage to the rod bearings. I've contacted Dodge directly and they refused to provide any assistance for this matter and closed the case alleging that the truck is past its warranty and there is nothing they can do about it. The cost of repair is over $33k which I absolutely cannot afford to pay. Insurance company won't cover it either because it was a 'mechanical breakdown'. Upon talking to the California Department of Consumer Affairs, they advised me to contact the NHTSA regarding this matter. Thank you so much in advance, I hope you guys can help me fighting this case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Fairfield, CA, USA

problem #73

May 032024

1500

  • miles
Magnetic tone wheel. Driving on the interstate and the truck stalled and would not restart. Had to get it towed.

- Puryear , TN, USA

problem #72

Jun 162022

1500

  • miles
I have been getting regular mailings from Fiat Chrysler warning about the safety danger regarding the High pressure fuel pump for almost 2 years now. When I contact the dealer I am assured they will fix it when the fuel pump "grenades", but as long as the truck is running I shouldn't expect anything to be done. I have no fewer than three notices for the fuel pump and at least two for the "loss of crankshaft position" with no indications that anything will be done soon. Doing the math it looks like I can expect to be driving a safety hazard around for at least another 3-4 years and trying to sell it, like this, is unlikely. It may be a voluntary recall but it is a reflection of involuntary repairs and the fact I continue to get notices from Fiat Chrysler about how important this is shows that they are only going through the motions of safety and customer service.

- Clever, MO, USA

problem #71

Mar 062024

1500

  • miles
While driving I heard a noise from the engine there were no warning lights on then I heard a bang and a warning light for the electronic service of the throttle light came on the truck I was driving was on the highway and the truck slowed right down I was barely able to get it off the next exit and was told by the dearlship a rod blew through my engine Block

- Gansevoort, NY, USA

problem #70

Mar 082023

1500

  • miles
I filed previously. The truck just lost power, I was on highway fastin fast lane. Lost power had to cross 3 lanes of high speed traffic. Dangerous. The tone wheel broke. I had to get towed to repair shop 3/8/23, mileage 38171. No parts available till 4/21/23. No rental car? Stranded. NHTSA issued recall. I tried several times to get reimbursed for repairs $1,168.90. I just get the run around. It still needs software update. Then there is an outstanding recall X46, no repair options. Nothing available. I don-??t trust Dodge.

- Montecito, CA, USA

problem #69

Feb 092024

1500

  • miles
Exhaust manifold bolts are breaking, warping my manifold and creating exhaust leak. Its been confirmed by a service center.

- Brookshire, TX, USA

problem #68

Feb 122024

1500

  • miles
Started experiencing a misfire shaking on my ram 1500, took it to the shop for a cylinder 5 misfire, the truck has 67, xxx miles, they're saying it was cylinder 5 lifter failure, apparently also camshaft. From what I've read online this is a reoccurring problem, why would someone want to pay 30k+ for a truck or car that won't last more than 70k miles... now the dealership says they don't know how much money its gonna cost and the camshaft is back ordered..

- Grundy, VA, USA

problem #67

May 012023

1500

  • miles
In the last 12 months my engine began to have a ticking sound which started out as a slight ticking to now a loud ticking sound. I am afraid that it may lose power or fail all together. I could be driving in heavy traffic or cause a chain effect of crashes. This vehicle is my primary "good" vehicle that I drive. I will be taking my truck to the dealer very soon for inspection.

- Topeka, KS, USA

problem #66

Nov 112023

1500

  • miles
Catastrophic failure of the engine. Per dealership investigation, one of the rods broke off the engine. It can be inspected at Lithia Chrysler Jeep Reno, 1050 E Plumb Ln, Reno NV 89502 (775) 501-8593. I was traveling approx. 70mph on [XXX] freeway; terrible banging sound that stopped and lights came on the dash with instruction to shift to P to restart so I knew I had lost power. Fortunately I was on a downhill grade and traffic fairly light. I was able to coast off the freeway and park on a shoulder although braking was impaired and frightening. My life and my son's life and those of people in cars around us were put at risk by this failure. There had been no indications of issues prior to the failure. The truck has had all the required services although I see there are 2 recalls that have not been addressed and I don't understand why since the truck has had multiple services since the recalls; I thought those were taken care of when the vehicle goes in for a service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Truckee, CA, USA

problem #65

Aug 212023

1500 6-cyl Diesel

  • miles
I purchased a new 2018 Ram Truck with an ECO Diesel engine. The engine has undergone multiple recall repairs including one for the EGR that could cause a potential fire hazard. The truck has been in service for multiple engine related issues since I purchased the vehicle. It has continuously had a rampant smell of antifreeze inside the cab of the vehicle which has made me feel sick on occasions and I must open the windows even in the winter months. After only 66,000 miles my truck suffered a catastrophic engine failure. Although Stellantis replaced the engine under warranty, the new engine only had a 2-year unlimited mileage warranty. 2 years has passed and the warranty is now no longer active and I am personally responsible for any repairs. My truck with the new engine has just over 60,000 miles and is suffering the same issues as the original engine even though it was just fixed for these issues 4,000 miles ago. It again has the smell of coolant and diesel in the cab. The vehicle is dangerous to drive due to throttle control and temporary engine stalls. I have to rely on my children to drive me around, rent a car or use Uber. I have also complained multiple times to Ram service departments that this vehicle loses power and stalls while normal functioning. They keep telling me this is normal function of the engine. There is now a -??Loss of Crankshaft Position-?? recall which also causes a catastrophic engine failure. The fix issued does not save the engine from this catastrophic failure but only allows the vehicle not to stop abruptly at the time of failure. Basically, I am driving a time bomb waiting for a catastrophic engine failure. I understand this engine is being discontinued and I wont even by able to repair this vehicle if something happens again in the future. Currently the vehicle is unoperable.

- Stevensville, MI, USA

problem #64

Dec 082023

1500

  • miles
Truck is showing code p026c means truck is runing lean and it has to do with the fuel pump recall and parts are not yet available I need this issue fixed because I'll be getting station in germany

- Los Lunas , NM, USA

problem #63

Dec 162023

1500

  • miles
When driving the check engine light came on, the car slowed up and would not start after. I had the truck towed to the dealership. The service manager told me the high pressure fuel pump shattered and shot metal debris through the system. The High Pressure Fuel Pump is not available even though it is on a recall list. I contacted Chrysler customer service, the representative essentially told me there was nothing they can do because the part was not available.

- Anthony , TX, USA

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