10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
16,227 miles

About These NHTSA Complaints:

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problem #45

Mar 312022

1500

  • miles
I was driving my 2018 RAM at night when it suddenly started to smoke. I had to stop in the middle of the road to find coolant had splattered on part of the engine and was leaking. Upon further inspection this morning I found there is a missing bolt on the radiator and it is cracked and a hose apparently burst. Called the dealership and states this is not covered by the warranty since I-m on my 4th year and the type of part that it is, however, the only people to have ever worked on this vehicle have been the dealership and they have never had to do any repairs on the car, only regular oil changes and a warranty repair to my Uconnect screen that was faulty. There is no reason why this would have happened other thanks faulty parts. Upon investigating further I found that 2018 Rams with Ecodiesel engine(I have a gas engine) have a recall for the same issue and many people are having issues getting repair issues due to parts. I have also found other people with gas engines with similar issues. I-d like to have some resolution with the manufacturer do they may cover their issue, not have to pay out of pocket for this.

- Fort Lauderdale , FL, USA

problem #44

Feb 122022

1500

  • 50,000 miles
The contact owns a 2018 Ram 1500. The contact stated that while driving at approximately 55 MPH, there was an abnormal noise coming from the vehicle. The low oil pressure warning light was illuminated. The contact stated that after turning off the vehicle, the vehicle was unable to be restarted. The vehicle was towed to an independent dealer, where it was diagnosed that the bearing on the crankshaft was loose and causing damage to the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.

- Usk, WA, USA

problem #43

Feb 212022

1500

  • miles
while driving on the highway with cruise control engaged at 60 mph there was a loud clunk sound and the truck immediately decelerated. The cruise control had disengaged and the truck seemed to go into limp home mode and the check engine light came on. I pulled to the side of the road and shut the engine off. I looked under the truck to see if I had run over something and checked the drive line for damage but found none. Restarting the engine took considerably more crank time than normal. While driving home the truck would not accelerate normally and top speed uphill was 19-23 mph depending on the climb with rpm around 3000 before what felt like fuel cut off and immediate deceleration until rpm was dropped to around 2000. The 5 hour trip home turned into an 8 hour trip. The check engine DTC is P0336 (crank position sensor A circuit range/performance). There is a recall W58 (20V475000) for software update for loss of crankshaft position sensor signal. This update substitutes the camshaft position sensor signal for the lost crankshaft signal. There is a known defect with the tone ring on the 3.0 eco diesel. The magnetic material on the tone ring delaminates. The software update does not fix the loss of crankshaft signal. The engine now has excessive crank time before starting. There is an a noticeable aceleration lag and the truck struggles on uphill grades. The cruise control is now inoperable with the crank signal DTC is permanent until the tone ring is replaced. My repair shop checked for parts avaiability and found dodge has 22,000 in stock which leads me to believe that they not only know about the problem but also know the only true fix is to replace the failed tone ring. The truck is unsafe to drive until the failed tone ring is replaced.

- Salem, OR, USA

problem #42

Oct 242019

1500

  • miles
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Lodi, CA, USA

problem #41

Nov 022021

1500

  • miles
Vehicle is overheating, recall on this vehicle cannot be fixed in a timely manner due to no parts available. Also issue with low pressure light coming on due to no actual sensor just a switch. This issue has caused we to stall at 65+ mph while driving on the freeway.

- Highland, CA, USA

problem #40

Sep 212021

1500 8-cyl

  • 61,174 miles
The contact owns a 2018 Ram 1500. The contact stated that after starting the vehicle, an abnormal ticking noise was heard. The vehicle was taken to an independent mechanic and diagnosed that the manifold had warped and damaged the manifold bolts. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 61,174.

- Andover, OH, USA

problem #39

Oct 242019

1500

  • miles
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Lodi, CA, USA

problem #38

Nov 022021

1500

  • miles
Vehicle is overheating, recall on this vehicle cannot be fixed in a timely manner due to no parts available. Also issue with low pressure light coming on due to no actual sensor just a switch. This issue has caused we to stall at 65+ mph while driving on the freeway.

- Highland, CA, USA

problem #37

Sep 212021

1500

  • 61,174 miles
The contact owns a 2018 Ram 1500. The contact stated that after starting the vehicle, an abnormal ticking noise was heard. The vehicle was taken to an independent mechanic and diagnosed that the manifold had warped and damaged the manifold bolts. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 61,174.

- Andover, OH, USA

problem #36

Jul 012020

1500

  • miles
engine knocking, seams to a big problem. trans is slipping more and more, . ive should of stayed with ford

- Richmond, TX, USA

problem #35

Jun 032021

1500

  • miles
Vehicle engine shuts off while driving. Once, sitting at a stop light. Once traveling at 45mph on a country road and once accelerating up a hill at 20mph. Dash says "place vehicle in park and turn key to start" (paraphrased). The vehicle goes from running to not running with no warning, causing loss of power steering, brakes, etc. Took vehicle to certified RAM service center who said 'there are no codes and we cannot reproduce the issue, so no diagnosis possible' (paraphrased). No error codes, no warning lamps. If this happens in highway traffic with my 16 year old son driving, it could cause a fatal crash.

- Canonsburg, PA, USA

problem #34

Feb 102020

1500

  • 20,000 miles
I receive several recall notices on egr cooling system and dealers complain they don't have parts to do replacement. This has been going on over a year. I have been told that there have been fires as a result. Can you investigate this situation. Dealers in redding, red bluff, and chico, ca say they do not have parts and don't know when they will get them. Thank you.

- Red Bluff, CA, USA

problem #33

Apr 092021

1500

  • 69,625 miles
Noticeable ticking sound from engine bay when the vehicle is started. The sound continues and gets faster when driving down the road and onto the freeway. The sound is caused from a defect in the design of the exhaust manifolds. They warp from the heat of the engine and snap the bolts that hold them to the engine block. Problems that this causes; - leaking exhaust trips the O2 sensor changing the fuel trims and causing the vehicle to run rich. The vehicle always running rich effects the eco mode and vehicle performance thus causes long term damage. - when the bolts snap off they drop out the bottom of the vehicle and become a projectile that hits the windshield of unsuspecting drivers and cause accidents. - heat caused from the heat shield falling off and the exhaust manifold being loose causes wires in the engine bay to melt and fray. This causes electrical malfunctions to major systems in the vehicle to include safety systems that keep the driver and passenger safe. - leaking exhaust causes erosion to the engine block and the exhaust manifold as it warps even more. This malfunction is a hazard to not only the driver and passenger of the vehicle but also unsuspecting drivers on the road that will be come victims to projectiles from this defect. Recall immediately to save lives!

- Azle, TX, USA

problem #32

Mar 112021

1500

  • miles
I recently purchased a 2018 Ram 1500 diesel with 23,000 miles from carmax. There is a recall, VB1, on the truck. The parts required to fix the recall are unavailable in a timely manner. I contacted 7 Ram dealerships in my area to discover each has a waiting list for the parts of 70 to 200 vehicles because the parts are "restricted"; only 1 part may be ordered per week by any dealership. Therefore, the actual time required to repair the defect is at minimum is 1 to 3 years at that rate. According to the recall VB1 there is a risk of a potential vehicle fire. I contacted Chrysler (fca) customer service and was told there is nothing that can be done to get the parts faster to the dealers since they are restricted to 1 part per order per week, that there is no eta of when, if at all, the supply of parts will be increased. I am filling this complaint so perhaps others will not suffer the same problem if they purchase a used Ram truck with this recall.

- So. Lake Tahoe, CA, USA

problem #31

Feb 232021

1500

  • 72,000 miles
The contact owns a 2018 Ram 1500. The contact stated that while the vehicle was parked, the contact noticed that oil was leaking from underneath the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with a cracked engine filter housing and coolant unit. The vehicle was not repaired. The contact received notification of NHTSA campaign numbers: 18V332000 (electrical system, vehicle speed control) and 19V347000 (latches/locks/linkages) however, the parts to do the recall repairs were unavailable. The dealer central Chrysler Jeep (56 boston-providence turnpike, norwood, MA 02062) was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The failure mileage was 72,000. Parts distribution disconnect.

- Millis, MA, USA

problem #30

Jan 012021

1500

  • miles
My local dealer said they don't have the egr parts that are recalled

- Vancouver, WA, USA

problem #29

Jan 142021

1500

  • miles
The dealership informed me of a recall. I attempted to schedule the vehicle for the recall repair but was told that a limited supply of parts would not allow the repairs. I have been put on a waiting list that according to their timeline, could be several years long.

- Anza, CA, USA

problem #28

Dec 052020

1500

  • 24,557 miles
While backing up the vehicle stopped, bells went off in vehicle, the P light on the shifter and dashboard began flashing, a message appeared in the dash message center stating to apply the parking brake. I shut the vehicle off but only could turn the key to accessory. The vehicle wouldn't shift to park. The vehicles electrical system wouldn't shut down, I couldn't remove the key. While stopped I opened the owners manual to review the transmission section and it explained that if the issue occurs to follow printed procedure. Eventually I was able to shut down the electrical system. The issue is that this could been a more serious issue if I wasn't backing into my own driveway. This wouldn't turned out well if I was backing into a busy street. I have a video available of the lights flashing. I attached a still photo of the dash.

- Nashua, NH, USA

problem #27

Sep 302019

1500

  • miles
Reference NHTSA recall 19V-757 issued in Oct 2019: Almost a year later now and my local Ram dealer still is telling me they don't have in stock part to use on my truck per recall. Inexcusable. Please press Dodge to get this recal done.

- Mcgregor, TX, USA

problem #26

Oct 262019

1500

  • miles
VB1 - NHTSA 19V-757 safety recall fca dealership not replacing defective egr cooler within a reasonable time period. Dealership repeatedly states parts are on back order. This issue has remained unresolved since October 2019.

- Sacramento, CA, USA

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