10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
12,301 miles

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problem #66

May 012023

1500

  • miles
In the last 12 months my engine began to have a ticking sound which started out as a slight ticking to now a loud ticking sound. I am afraid that it may lose power or fail all together. I could be driving in heavy traffic or cause a chain effect of crashes. This vehicle is my primary "good" vehicle that I drive. I will be taking my truck to the dealer very soon for inspection.

- Topeka, KS, USA

problem #65

Nov 112023

1500

  • miles
Catastrophic failure of the engine. Per dealership investigation, one of the rods broke off the engine. It can be inspected at Lithia Chrysler Jeep Reno, 1050 E Plumb Ln, Reno NV 89502 (775) 501-8593. I was traveling approx. 70mph on [XXX] freeway; terrible banging sound that stopped and lights came on the dash with instruction to shift to P to restart so I knew I had lost power. Fortunately I was on a downhill grade and traffic fairly light. I was able to coast off the freeway and park on a shoulder although braking was impaired and frightening. My life and my son's life and those of people in cars around us were put at risk by this failure. There had been no indications of issues prior to the failure. The truck has had all the required services although I see there are 2 recalls that have not been addressed and I don't understand why since the truck has had multiple services since the recalls; I thought those were taken care of when the vehicle goes in for a service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Truckee, CA, USA

problem #64

Aug 212023

1500

  • miles
I purchased a new 2018 Ram Truck with an ECO Diesel engine. The engine has undergone multiple recall repairs including one for the EGR that could cause a potential fire hazard. The truck has been in service for multiple engine related issues since I purchased the vehicle. It has continuously had a rampant smell of antifreeze inside the cab of the vehicle which has made me feel sick on occasions and I must open the windows even in the winter months. After only 66,000 miles my truck suffered a catastrophic engine failure. Although Stellantis replaced the engine under warranty, the new engine only had a 2-year unlimited mileage warranty. 2 years has passed and the warranty is now no longer active and I am personally responsible for any repairs. My truck with the new engine has just over 60,000 miles and is suffering the same issues as the original engine even though it was just fixed for these issues 4,000 miles ago. It again has the smell of coolant and diesel in the cab. The vehicle is dangerous to drive due to throttle control and temporary engine stalls. I have to rely on my children to drive me around, rent a car or use Uber. I have also complained multiple times to Ram service departments that this vehicle loses power and stalls while normal functioning. They keep telling me this is normal function of the engine. There is now a -??Loss of Crankshaft Position-?? recall which also causes a catastrophic engine failure. The fix issued does not save the engine from this catastrophic failure but only allows the vehicle not to stop abruptly at the time of failure. Basically, I am driving a time bomb waiting for a catastrophic engine failure. I understand this engine is being discontinued and I wont even by able to repair this vehicle if something happens again in the future. Currently the vehicle is unoperable.

- Stevensville, MI, USA

problem #63

Dec 082023

1500

  • miles
Truck is showing code p026c means truck is runing lean and it has to do with the fuel pump recall and parts are not yet available I need this issue fixed because I'll be getting station in germany

- Los Lunas , NM, USA

problem #62

Dec 162023

1500

  • miles
When driving the check engine light came on, the car slowed up and would not start after. I had the truck towed to the dealership. The service manager told me the high pressure fuel pump shattered and shot metal debris through the system. The High Pressure Fuel Pump is not available even though it is on a recall list. I contacted Chrysler customer service, the representative essentially told me there was nothing they can do because the part was not available.

- Anthony , TX, USA

problem #61

Feb 152023

1500

  • 70,000 miles
The contact owns a 2018 Ram 1500. The contact stated while driving 50 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the contact's residence. The vehicle was then towed to the dealer, where it was diagnosed and determined that the high-pressure fuel pump (HPFP) had failed. The fuel system assembly was replaced. The contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). Additionally, the contact stated while driving 70 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would consider covering half of the cost of the repair. The failure mileage was approximately 70,000.

- Fontana, CA, USA

problem #60

Feb 172023

1500

  • miles
Driving on a busy highway, without any advance warning, all dash lights on screen turned on at once and truck completely shut down. We were unable to operate the truck or even put in neutral to move off the road. We had our children in the truck with us and it was a miracle we weren-??t in an accident. We shut down the highway for hours waiting for a tow truck. We were charged $930 to tow to the nearest dealership.We paid out of pocket and have not been reimbursed. There have been multiple recalls on this vehicle. There are currently two open recalls one has been open since June 2022 with still no remedy available. I don-??t feel safe driving my children in this vehicle. There needs to be a remedy soon before something happens. I don-??t want to wait any longer given a close call we-??ve already had with our children present.

- Salinas, CA, USA

problem #59

Oct 302023

1500

  • miles
After only 64000 miles the 2018 Ram 1500 3.6L engine will need major repair with the cam shaft. With no longer a warranty I am stuck paying for the repair. I believe this is a common problem. I have religiously changed oil and kept mileage low.

- Woodhaven, MI, USA

problem #58

Nov 062023

1500

  • miles
Vehicle has shut off three separate times while driving. Without any warning. First time I was making a left-hand turn when it shut off. Second time I was also turning when it shut off. Third time I was crossing over a train tracks making a left hand turn when it shut off right on the edge of the track. Each time I had to turn the switch to the off position and restart it the third time it took several times before it restarted. The third incident was November 6th.

- Oxford, AL, USA

problem #57

Oct 232023

1500

  • miles
Manufacturer has failed to provide a remedy for the Z46 recall, the primary "intended" use of the vehicle is for towing, and as such I feel that the vehicle is unsafe for its "intended" use. I have contacted Mopar online, and I have contacted the dealership multiple times. With no resolution, or suggested remedy. I am simply left with a vehicle of questionable reliability which I feel is unreasonable.

- Arlington Heights, Il, Usa, IL, USA

problem #56

Mar 082023

1500

  • miles
I was on a 6 land highway, fast lane, when my dodge truck just stopped. I was almost hit and cause several accidents in trying to get to the shoulder of the road. I called a tow truck and again the driver and myself almost caused accidents in trying to get the truck loaded on the truck. I took it to a near by repair shot. They diagnosed the problem quickly. I then waited 6 weeks, yes 6 weeks for the crank position sensor to come in. That was back in April. Ever since then we have been trying to load the correct software because it still is not running right. This is dangerous. I also have an outstanding recall on this truck for the high pressure fuel pump. So that can go at anytime. What has happened to Dodge, I wish I never bought this truck.

- Santa Barbara, CA, USA

problem #55

Jun 152023

1500

  • miles
More than 1 year after a safety recall, there is still no remedy available. This is unacceptable for a safety issue. Now there is a new recall for the same issue that was previously recalled. Something seems fishy. Is my truck safe to drive? Buy it back if it can't be fixed. Seems reasonable to me.

- Newberg, OR, USA

problem #54

May 162023

1500

  • 45,381 miles
The contact owns a 2018 Ram 1500. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled. The check engine warning light was illuminated. The vehicle was not able to restart, and the contact had the vehicle towed to the residence. The vehicle was later towed to an independent mechanic, who diagnosed the vehicle with a crank sensor failure. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance since the VIN was not included in the recall. The failure mileage was 45,381.

- Mission Viejo, CA, USA

problem #53

Dec 112022

1500

  • miles
Recall on high pressure fuel pump is causing truck to keep struggling during driving, and sudden stop at street few times

- Amman, IL, USA

problem #52

May 082023

1500

  • miles
I bought this vehicle around 2 years ago from a local dealer. A week or so after purchase, I heard a small rattling sound at start up and a continuous ticking sound whle running. My sales rep said "that is normal, mine does it too and its nothing to worry about." 5 days ago, the sound at start was way louder than after purchase and lasted a bit longer. My extensive research, including talking to a Dodge service tech, it is broken bolts in the manifold due to excessive heat and warping of the manifold. Apparently this issue has been going on for years and has affected many Dodge/Ram owners. My vehicle is 3 months past its 5 year warranty and now I am left holding the bag to repair something that should be covered under a recall. This "ticking" and "rattling" sound is actually an exhaust leak and is potentially deathly dangerous to anyone occupying a vehicle (while its running) with this issue. Current possible cost for replacement of parts would be around $750 per side. Plus, with the install of all new parts, this even would occur again, at some point, resulting in getting it repaired again, and again, and again. I think, as do many others, that the Mopar company shouldbe liable for these repairs with a permanent fix so it doesnt continue happening.

- Hope, ID, USA

problem #51

Oct 012022

1500

  • miles
There is a common well known problem with the Ram trucks that have the Hemi Engine. The passenger side cast iron exhaust manifold will warp and break the steel bolts off the aluminum head. This creates a hazardous exhaust leak where fumes are entering the cab. Also in states that require a state safety inspection it will fail because of the leak. It is a manufacturer safety defect and should be repaired by the manufacturer and not have the customer foot the bill for a bad design.

- Bristol, VA, USA

problem #50

Mar 132023

1500

  • miles
The problem is with the whole DEF System in the truck. for the last 6 months I can't go a week or less without getting some kind of code. Every time it effects the electronic throttle control and the truck goes into limp mode, I can be going 70 mph and it drops down to 30-40 mph no matter where I am at. I have almost been rear ended several times. I fix that code and a week later another code pops up and we do it all over again. I think I may have gone 2 weeks without a problem in the last 6 months. This time it is the DPF and DEF system, and here we go back into limp mode. I have had it to the dealer last week for issues which they couldn't figure out but thought that reprogramming would fix. So I leave to go out of state to work and here we go again less than 100 miles from home. Exhaust filter is full with no regen for over 400 miles. Now I'm stuck out of state with this problem. I think this really needs to be addressed because after all of my research this seems to be a normal problem.

- Willard , OH, USA

problem #49

Dec 152022

1500

  • miles
Exhaust manifold leak

- Fair Oaks Ranch, TX, USA

problem #48

Nov 262022

1500

  • miles
The active grill shutters and related wiring components are defective. The check engine light came on around 52000 and issued a code for U11E9- -€œreplace active grill shutter.-€ I replaced it with a brand new part and the CEL remains on. Further investigation into similar instances in online forums suggest problems with the design of the wiring harness and pigtail that connects to the PCM. Many other consumers have reported this problem and were unable to resolve using the associated code, requiring further, expensive electrical repairs.

- Lakewood , CO, USA

problem #47

Dec 132022

1500

  • miles
This vehicle experienced a Diesel EGR Cooler failure, for which there is an open recall by FCA under VB1/NHTSA 19V-757. Repairs were completed at the shop where it had been taken for diagnostics, and subsequently I submitted a reimbursement request to FCA following all guidelines and submitting all documents requested. However, FCA is refusing to honor the recall reimbursement request. They state their reasons below: 1) Vehicle is out of warranty. (Warranty status should have no bearing on a recall repair) 2) Parts replaced are not covered under the recall. (Parts replaced were specifically covered under recall VB1) 3) Repairs were not completed at a dealership. (The reimbursement process was created specifically for repairs completed at other repair centers) The above reasons stated by FCA are not valid, but FCA continues to deny reimbursement. FCA should honor their recall repair commitment and process. This incident leads me to believe FCA is actively engaged in falsely denying reimbursements to customers and their compliance with NHTSA recall oversight should be investigated.

- Edmond, OK, USA

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