We may have started a claim already reference number 1592940, this is the first I've been able to write out the details. On [XXX] we were driving through South Dakota on the freeway; which was cold but dry and clear with no hazards and within a mile everything happened or about 45-60 seconds First, it was like the gas wasn't getting through because RPMS went from normal to almost 5000. From there, my husband started losing driving power, so he started trying to pull over. Within seconds it seemed to lose engine power as were were pulling over to the shoulder. As we were pulling over the truck gave "loss oil pressure" and then died luckily as we just made it to the shoulder. If my husband had hesitated longer we would have been stalled on the freeway not able to start the truck again. The truck was towed to a local Ford dealership. The Mechanic said it may be a Ram recall but dropped it there and did not continue researching. We called the nearby Ram dealership where the mechanic said over the phone with out actually seeing the truck that is was not a recall. No one else has yet inspected the truck. I first need to know where I'm allowed to go to find an unbiased diagnoses and fair assessment. This was and is the only issue we have ever had with this truck. Maintenance was scheduled regularly, it was well taken care of and only had 110,000 miles on it. We have already had to pay for the towing to the dealership and also the towing from the dealership in South Dakota to home in Washington State to try and get this figured out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Battle Ground, WA, USA

my vehicle started knocking loudly, the all of a sudden I lost power on a 4 lane highway causeing other vehicles to swerve around me. this could have been a accident if the road conditions were icy such as they are in Alberta. I had the vehicle towed to the dealership, the connecting Rods were in the bottom of the oil pan. since this incident I have learned of 2 other Eco diesels that had the same thing happen to them. These people are my friends and close aqauintences. So there must be more if I know 3 Eco diesels personally on my town.

- Condor, AL, USA

Engine started knocking at 65mph. Slowed to find a safe place to pull out of traffic lane. Before pulling over engine stopped but was able to get completely off the road. My safety was not directly at risk but had to wait at the side of the road for 4 hours waiting for tow. The dealer stated they have no idea what failed. The engine has not been inspected. The dealer told me I would have to pay to have it torn apart to find out what failed. There were no warnings except the engine knock. Oil pressure was normal, was not overheating and no check engine light. My safety could have been at risk had I been trying to pull out into traffic. Dealer has been doing all of the scheduled oil changes and inspections. I thought this may have something to do with recall 66A/NHTSA 23V-411. Dealer stated that could not be the reason as that recall fix is a software update?

- Bend, OR, USA

I was driving this [XXX] ecodiesel truck and it threw a rod on a sketchy windy road on a mountain pass. I was told 65 mile tow one way, 90 the other; I chose the former (Liberty Mutual said they-??d reimburse $20 of my over $250 tow) thanks again! Not.)). Brought it to Ram in Show Low Arizona, Eric McGraw the service manager was terrific and communicated with me as much as he could. Unfortunately, they said the engine was out of power train warranty (I was at 99,840 miles at time of engine failure), -??by time not miles.-?? I had to call FCA directly and get a [XXX] case manager, Josh who was also stellar in my opinion. 9 weeks; 9 weeks without my truck. That-??s 7 total payments for it to what" Sit unfixed while FCA struggled with their top leadership? I bought this [XXX] ecodiesel engine because it was a diesel and diesels are notorious for having higher mileage capability; AND THEN to have everyone at Ram to FCA point fingers, shrug shoulders, and keep me waiting at my own expense; was simply intolerable to me. Luckily, FCA told me Ram would cover %65 of the repair (which is generous, but a slap in the face when I bought a supposed long life diesel from one of the top diesel companies in this country, and then to not cover the whole thing? BEFORE 100k miles"! So I paid $7000 out of pocket for this new engine. There was a lawsuit earlier which details how FCA settled in court over this same model -??only 2014-2016 models-?? supposedly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Mesa, AZ, USA

I have a 2018 Ram, with the 5.7 hemi. I purchased it new in November 2017. I currently have just over 53,000 miles and began to hear a ticking sound on startup that lessened upon driving but never completely gone and could smell exhaust fumes in the passenger compartment. I took this to an independent service center and they reported that two or the rear bolts have broken off that secure the exhaust manifold and the gasket has been damaged. The mechanic states that this is quite common but not a recalled area from the manufacturer. The repair will cost close to $1,000 to repair. I do not understand that if this is a common and well known and documented problem and can be a huge safety risk due to the leaking of carbon monoxide into the passenger compartment, why hasn't this t been listed as a safety recall. I now understand that RAM is also discontinuing the production of the 5.7 hemi engine, are these type problems related?

- Johnson City, NY, USA

Chrysler's 3.0L diesel engine have a high-pressure fuel pump with an open recall on them. A HPFP failure may introduce internally failed component debris into the fuel system and cause potential fuel starvation. In January of 2023, I attempted to remedy the situation with a RAM dealership in Aptos, California. The attached email chain shows that for 6 months, I was unable to receive parts for my 3.0L diesel engine. After a change in job opportunities, I ended up in Palmdale late November 2023, where I continued to pursue remediation at the RAM of the West Dealership in Lancaster. While I do not have a email thread on this, if you visit their store on 43226 10th St W, Lancaster, CA 93534, you find that they have an open ticket for this same recall that has been open since February 2024. I have had an open recall for 2 years now, which has prevented me from receiving a new registration sticker. My current RAM 1500, still has a sticker from 2022 despite me paying for all of my registration requirements. This has led to 3 tickets and a threat from law enforcement that they can take my truck. This has gone on long enough and I am demanded a solution.

- Palmdale, CA, USA

The engine ticking constantly as well as an electrical issue with the radio, heating, ac unit, control panel in dash that has all of this in it constantly changes goes haywire, won't let you do anything to fix it. It flips from setting to setting as well as different screens and the cargo lights have a habit of staying on an draining the battery. The engine tick has been like that for i dont know how long but it seems all the ram 1500s have that same tick, the control panel started acting crazy about 2 months ago, the battery being drained this is the 2nd battery I bought in 2 yrs due to this issue. Not sure about the cargo light when that started. It's pretty crappy we use out hard earned money to purchase what we believe to be a great vehicle only to find its made so bad to have all these issues and no recalls on them. I'm sure I speak for all ram 1500 owners ram should take better care of their customers and the issues in which their products malfunction and fix the issue instead of leaving us high an dry, broke down along the road due to poor production. I'd like to see these issues fixed but not on my experience since the issue comes straight from the manufacturer.

- Grifton, NC, USA

My truck only has 89,000 miles on it and yet it sustained a $5,000 engine malfunction. The engine was overheating and it turns out, that the cylinder heads failed. I have found this to be common with the 3.6 L engine that I have. This problem also led to the water pump failing and cylinder heads to need repaired. Basically the entire engine except the engine block is being repaired. The engine overheated multiple times. The first time I had the thermostat replaced. The second time it was low on coolant and topped off. Bu the 3rd time, they were able to diagnose this hiding problem that they said is extremely common in ram trucks with the 3.6 liter engine.

- Goodyear, AZ, USA

The contact owns a 2018 Ram 1500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a cracked particulate filter. The contact was advised that the particulate filter needed to be replaced. The vehicle was not repaired. The contact was informed that the part to complete the repair was on backorder. Additionally, the contact stated that the vehicle was consuming an excessive amount of coolant. The contact stated that the coolant level was over one gallon low within a two-week period. The vehicle was inspected for leaks, and it was confirmed that there were no leaks found. The vehicle was not diagnosed or repaired for the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Hahira, GA, USA

My warranty work is being delayed until my warranty expires. The dealership said I could take my vehicle to another location, but that would mean leaving it there for several weeks just to get it inspected. This other dealership is about an hour away, and I live alone, so this isn't feasible. Am I really expected to accommodate the dealership just to get them to honor my warranty? The engine is ticking at idle, which I understand could indicate a failing engine. My truck also has a transmission issue-?"it slams into first gear when coming to a stop. The dealership looked at it early this summer but said I-??d be without a vehicle for a significant amount of time if I left it, and they didn-??t offer a loaner. This truck was originally purchased for $38,000 and came with a Certified Pre-Owned (CPO) warranty. Additionally, the headliner leaked within the first few months of ownership. The dealership (Champion Ram of Athens, Alabama) tried to get me to pay a third-party contractor for the repair, but it was clear they were trying to sell me unnecessary services, so I declined. I took it to a body shop friend, who found that the cab seams were leaking due to what seemed to be a manufacturing defect. This issue causes moisture to affect the 10-inch Uconnect system, which malfunctions when exposed to water. My warranty expires very soon, and it feels like they're just trying to avoid fixing these issues. The truck currently has around 93,000 miles on it. Please help in any way you can, because getting help from Ram has been like chasing a chipmunk!

- Huntsville, AL, USA

Our truck only has 70,000 miles on it. My husband is a mechanic and has taken very good care of the truck. While traveling a few weeks ago the truck just started to miss and died. We lost all power. I am still under warranty thankfully. But I have read about all of the engines issues that are happening with this year and model. When is something going to be done about the engine failure" We could have died if we were on a busy highway. This is a very dangerous issue. I won-??t know what the issue is until I get it to the dealer. The issue is not coming up on the scanner that is used by the automotive shop that my husband works at. I really think that is an issue within itself also. Does someone have to die to be able to get this resolved" I am now thinking I will sale my vehicle when it gets fixed. I can-??t take any chances as we just bought a camping trailer and I can-??t imagine breaking down towing that. I-??m going to be the big loser in this situation as I will probably lose money selling it. Please step up and help us owners out with the known issues about this vehicle engine issues and issues the proper recall.

- Valley Springs, CA, USA

Crank no start and vehicle stops running.

- Sebastopol, CA, USA

I bought my ram 1500 in January 2019 brand new from the Sahara Dodge in Las Vegas. I have been up to date on my services and have brought the vehicle in to a Dodge dealership if i ever had an issue. It currently has approx 78k miles on it. ON [XXX] I was driving on the freeway going approximate 65MPH and my truck started shaking really bad. While it was shaking I started to see oil spraying from my engine. As I was trying to slow down my truck just shut off in a travel lane and NHP troopers had to push me out of oncoming traffic-?? thankfully no one was Injured. I had the vehicle towed to desert 215 superstore dealership located at 8030 Rafael Rivera Way, Las Vegas, NV 89113. The service advisor did not call for several days, so I contacted the manager Derek Davis. Derek advised me that my crankshaft had snapped in half, causing a piston rod to snap, which poked a hole through my engine. I need an entire new engine. I do have a recall on my vehicle 66A (reference the crankshaft sensor) which i tried to get repaired but I was told to wait by the prestidge Dodge dealership in Las Vegas because i had two recalls on my vehicle and they had to order the parts. This power train failure is directly related to the recall I had with the crankshaft sensor. With several weeks of me calling for updates, the service advisor asked me to provide service records to provide to -??corporate-?? to see if they will cover the repairs. On 7/23/24, service advisor James Cruz called and told me that they are not going to cover it. I asked -??even though I need a repair directly related to the recall-?? and he said yes. He then provided me the phone number to ram cares to call them directly. On 7/24/23, I received a phone call from Chrysler corporate and provided all the information to them, but they are telling me the dealership knows what to do with -??recall repairs-?? but she is still trying to find out-?? The dealership is extremely hard to get information or help from. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

- Las Vegas, NV, USA

Been trying since Feb 2024 to get my truck fixed but I call dealer and they take my name and never call bacl

- Roy, UT, USA

I bought this Dodge truck in 2018 from a certified Dodge Dealership in California. On March [XXX] this year around [XXX] I was driving on the freeway when experienced an engine stall, had to move the vehicle to the shoulder and almost got hit by a semi-truck. Got the car towed to the nearest Dodge dealership where the car was later inspected by a certified service advisor. He stated that the reason for the engine stall was a rod bearing failure. After looking it up on NHTSA's website, I found out that there were 2 open safety recall for this truck which Dodge has failed to notify me about and get it fixed. One of the open safety recall is: 664- LOSS OF CRANKSHAFT POS. Although a failure in the crankshaft position can usually not directly cause damage to the rod bearing, If there is a failure in the crankshaft position sensor, this can lead to synchronization problems in the engine and If these conditions are severe enough and persist for an extended period, they can eventually lead to engine damage, including damage to the rod bearings. I've contacted Dodge directly and they refused to provide any assistance for this matter and closed the case alleging that the truck is past its warranty and there is nothing they can do about it. The cost of repair is over $33k which I absolutely cannot afford to pay. Insurance company won't cover it either because it was a 'mechanical breakdown'. Upon talking to the California Department of Consumer Affairs, they advised me to contact the NHTSA regarding this matter. Thank you so much in advance, I hope you guys can help me fighting this case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Fairfield, CA, USA

Magnetic tone wheel. Driving on the interstate and the truck stalled and would not restart. Had to get it towed.

- Puryear , TN, USA

I have been getting regular mailings from Fiat Chrysler warning about the safety danger regarding the High pressure fuel pump for almost 2 years now. When I contact the dealer I am assured they will fix it when the fuel pump "grenades", but as long as the truck is running I shouldn't expect anything to be done. I have no fewer than three notices for the fuel pump and at least two for the "loss of crankshaft position" with no indications that anything will be done soon. Doing the math it looks like I can expect to be driving a safety hazard around for at least another 3-4 years and trying to sell it, like this, is unlikely. It may be a voluntary recall but it is a reflection of involuntary repairs and the fact I continue to get notices from Fiat Chrysler about how important this is shows that they are only going through the motions of safety and customer service.

- Clever, MO, USA

While driving I heard a noise from the engine there were no warning lights on then I heard a bang and a warning light for the electronic service of the throttle light came on the truck I was driving was on the highway and the truck slowed right down I was barely able to get it off the next exit and was told by the dearlship a rod blew through my engine Block

- Gansevoort, NY, USA

I filed previously. The truck just lost power, I was on highway fastin fast lane. Lost power had to cross 3 lanes of high speed traffic. Dangerous. The tone wheel broke. I had to get towed to repair shop 3/8/23, mileage 38171. No parts available till 4/21/23. No rental car? Stranded. NHTSA issued recall. I tried several times to get reimbursed for repairs $1,168.90. I just get the run around. It still needs software update. Then there is an outstanding recall X46, no repair options. Nothing available. I don-??t trust Dodge.

- Montecito, CA, USA

Exhaust manifold bolts are breaking, warping my manifold and creating exhaust leak. Its been confirmed by a service center.

- Brookshire, TX, USA