10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
10,825 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #15

Feb 012020

1500

  • 4,500 miles
I just wanted to chare this with you guys my Ram 1500 ecodiesel is still not fixed along with everybody else the VB1 recall fca is draining there feet the truck has been in service four times now and I am still losing coolant and there it I keep asking when are the correct parts going to be available to me and I get the same answer dealership says we dont know nothing call fca you call them and they say no remedy in site that they are working on the problem it's been almost 6 months now and still no parts available for the problem something needs to be done and very soon I thank you rafael.

- Blythe, CA, USA

problem #14

Jan 152020

1500

  • miles
Got the recall, took it to my dealer and they said it's not much of a problem, and when the fix is available they would let me know. Went online and seen several of the trucks like mine have been totaled from a fire, and they burn pretty fast. The dealer stated that the fix should be available sometime in April.

- Dade City, FL, USA

problem #13

Jan 012019

1500

  • 15,000 miles
Severe power lag from the time you push the accelerator to the time the vehicle actually increases speed. Fuel mileage has decreased 30%. this is a problem while driving the vehicle.

- St. Paul, KS, USA

problem #12

Jan 162020

1500

  • 4,100 miles
I want to report a safety concern. The concern is already aware by the manufacturer but I want to address the potential risk it put our family in. The recall is known as the vb! or NHTSA # 19V-757. We bought this truck to have a nice and reliable car to Transport our 1 year old child in. Our last 2012 Jeep Grand Cherokee left us stranded in the middle of the rode with our kid due to the computer telling all injectors to stay open and resulting in the motor hydro-locking itself. We took out financing to purchase and the great 2018 ecodiesel Dodge Ram. Just 2 months into owning this my wife lost all power going down the freeway. She reported mass amount of smoke coming from the hood and thank god she managed to merge over all lanes and to the best of her ability with no power got the truck off the highway by about 5 feet and then quickly turned off the motor and distanced her self from the truck. She called me in complete panic. This story would be much different if our child was strapped into the car seat on this particular drive. Since this occurrence the truck has been parked in over flow at my local dealership and continues to sit until Fiat discovers a correct repair to the cracking egr. I warn you to all your family members that you haul down the road in your ecodiesel. This is a real concern! dealership has confirmed this was a result of the VB1 recall. Their was no exterior damage to the truck as the motor was quickly shot off. The intake manifold needs to be replaced, and a new turbo is also needed. I am no sure of what other internal engine components are needed replacement.

- Ramona, CA, USA

problem #11

Oct 242019

1500

  • 0 miles
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) the contact called the don davis motor company Inc dealer (979-543-329, located at 2011 N mechanic St, el campo, tx 77437) and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact was provided a case number: 74969581. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ganado, TX, USA

problem #10

Oct 242019

1500 6-cyl Diesel

  • Automatic transmission
  • 26,000 miles
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called hernstein Chrysler Dodge Jeep (located at 133 marietta rd, chillicothe, oh 45601, 740-773-2200) and was informed that the part was not available. The dealer diagnosed that the vehicle had micro fractures in the egr. The dealer advised the contact not to park the vehicle near his home due to it being at a high risk of catching fire because of the fractures in the egr. The manufacturer was made aware of the failure and provided a case number. The manufacturer also informed the contact that they were unable to provide a loaner vehicle. The approximate failure mileage was 26,000. Consumer stated that the vehicle was taken to dealer on 10/24/2019. Manufacturer issued a recall and informed consumer that parts to fix the issue would not be available until June 2020.

- Circleville, OH, USA

problem #9

Oct 252019

1500

  • miles
My vehicles has had a 2 recalls and have also taken in for repair. Recently I had to take it for a ticking noise, they found that the ticking noise was due to an exhaust leak on the right exhaust manifold. Every several months there's a new issue found with my vehicle.

- Panorama City, CA, USA

problem #8

Sep 202019

1500

  • miles
The back up camera goes out and black outs at times. Sometimes it looks like a old tv with wavy lines. The drivers window controller, you have the ability to use auto down and auto up. At times, you must hold up on the window switch to make the window go up. The headlights come on when you enter a dark garage and when you pull out they stay on. My vehicle does not have daytime running lights. The headlights will come on during morning with full sunshine. Sometimes there is a very loud knocking coming from the motor. Sounds love like a bad valve.

- Clinton, MS, USA

problem #7

Sep 202019

1500

  • 9,000 miles
While driving the vehicle lags power to move vehicle for about a 4 sec delay then power will move the truck absolutely a safety issue especially when the vehicle is cold form a stop. Happens every time I drive the truck.

- Ecorse, MI, USA

problem #6

Sep 192019

1500

  • 24,000 miles
Long lag between the time you step on the accelerator and the when the truck would respond. Created dangerous situation specially merging with fast moving traffic and moving from stop signs. Vehicle would go into limp mode without warning. It was deemed to a lemon and fca bought it back only to resell to someone else.

- Incline Village, NV, USA

problem #5

Jun 202019

1500

  • 18,000 miles
I own a 2018 ecodiesel and when my truck went in for an oil change they did an update called aem or V08 emissions update. After the update my truck no longer accelerates from a stop. It crawls at under 10mph extremely slow aprox. 90 seconds until the vehicle accelerates. This is extremely dangerous I have been in 3 near accidents due to a lack of acceleration. In addition to the lack of acceleration I now get much lower gas mileage. Prior to the update I was getting 27 mpg, now the best I have gotten was 19mpg. I feel this should be against the law, to purchase a vehicle that get good gas mileage and drives they way it did when I test drove it, which is the reason why I purchased it. Only for them to completely change my vehicle after the purchase without my permission is to me a bait and switch.

- Chico, CA, USA

problem #4

Mar 062019

1500

  • 26,500 miles
The contact owned a 2018 Ram 1500. The contact connected an engine block heater to the vehicle during cold inclement weather conditions. The vehicle was parked in the contacts drive way, when an individual informed the contact that the vehicle was on fire. The contact discovered that the driver side of the vehicle was on fire. The contact entered the vehicle and attempted to reverse to move the vehicle away from his home. The vehicle failed to reverse so the contact attempted to extinguish the fire using a fire extinguisher to no avail. The contact mentioned that a few days prior to the incident 4- 5 fuses blew out in the vehicle. The fire was extinguished by the police that arrived. A police report was made. The contact did not sustain any injuries. The vehicle was deemed totaled by the contact's insurance. The contact called lot lagers mankato (1815 madison ave, mankato, mn 56001 (507) 625-5641) where no assistance was provided. The manufacturer was made aware of the failure. The fire was not in relation to any open recall. The failure mileage was 26,500.

- North Mankato, MN, USA

problem #3

Mar 282019

1500

  • 3,000 miles
The contact owns a 2018 Ram 1500. While driving approximately 60 mph, the vehicle shifted into neutral and decelerated without warning. Additionally, there was a strong exhaust odor in the vehicle. The contact stated that several people became ill to the point of throwing up and almost passing out. Medical attention was not received. The vehicle was taken to stockton Dodge Chrysler Jeep Ram (located at 3333 auto center cir, stockton, ca 95212, (209) 956-1920) to be diagnosed, but the test was not yet completed. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 3,000.

- Stockton, CA, USA

problem #2

Sep 042018

1500

  • 13,000 miles
Sudden, momentary (1-3 sec) deceleration accompanied by partial (?) electrical power loss (noted dashboard display blanked out during latest 2 events). Event occurred approximately 6 times from Feb 2018 purchase date through Aug 2018. Each time the vehicle was moving at highway speeds of between 70mph and 85 mph. More details are provided in the attached.pdf file (too many words to fit within the constraints of this data entry field).

- Yorba Linda, CA, USA

problem #1

Feb 212018

1500

  • 420 miles
I was driving out of my drive way, and my vehicle went into park by itself. It appeared a strange message on the screen saying 'car not in drive, shift to park'. also my vehicle displayed an alert message saying 'alert: Electronic throttle control system malfunction, the vehicle onboard diagnostic system has detected a malfunction'. also another alert was displayed as 'alert: Engine system malfunction'. not only did my vehicle have these malfunctions but my heated steering wheel and seats were being used by itself. I was not in control of these panels. Last, my sensors on my Ram do not function correctly, if I am pulling up close to an object my sensors will not 'beep'. only time they go off is if I hit the objects in front of me. Last but not least, my 'check engine light' was on and the temperature gauge indicated the temperature outside was below 41 F when in fact it was 65 F.

- Bay Shore, NY, USA