10.0
really awful- Crashes / Fires:
- 11 / 2
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 6,463 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
2019 Ram 1500 censer issue, breaks will engage while in drive indicating parking censer front or back that object is to close with nothing there. This has happened multiple times when stopped at a stop light all traffic starts to move truck brake will engage not allowing truck to move forward. We have to disengage the censer to be able to move. Close to accident with other truck coming to intersection and light being green. I could not move because break would not disengage. We have to turn off both parking assistant censers to be able to move. After third incident we have left the parking censers off. Called dealership was told to clean censer that possible larger debris may be cause, also washed truck but issue continued. Taking for service next week with dealership.
- Albuquerque, NM, USA
I opened the door on my 2019 Ram and I was the under the impression that these trucks were lock the brakes if in drive and the door is opened. It did not stop and ran into a pole causing $550 worth of damage to the front bumper. This truck is supposed to be equipped with front and rear sensors to apply the brakes and it didn't work going forward, but does work in reverse.
- Frankfort, IL, USA
The contact owns a 2019 Ram 1500. The contact stated that the brakes failed on three occasions. The brake pedal would either become really soft or it would travel to the floorboard when depressed. The failures occurred without warning. The vehicle was driven to butrness Chrysler Dodge Jeep Ram (1421 w main St, whitewater, wi 53190, (262) 473-6060) to be diagnosed, but the failures could not be replicated. The service manager stated that new brake master cylinders may need to be installed. The vehicle was not repaired. The manufacturer was made aware of the failures and provided a case number. The failure mileage was 2,100.
- Oconomowoc, WI, USA
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA campaign numbers: 19V067000 (service brakes, hydraulic) and 19V407000 (air bags, seat belts). The contact called atlantic Dodge Chrysler Jeep at 888-909-4754 (located at 2330 us highway 1 S, saint augustine, fl 32086) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- St. Augustine, FL, USA
Engine was started on the vehicle. Vehicle was put into gear with the brake pressed firmly down. The vehicle started moving even while brake was pressed very firmly in. Brake pedal was engaged as far as it could be, but the truck continued to pick up speed until it collided into another parked vehicle. The brakes were not working at all. It caused a crash which caused damage to both vehicles, mine being a bent up bumper on a 2 week old truck.
- Kernersville, NC, USA
Vehicle was pruchased from waldorf Dodge (06/12/20190 with two (2) open recalls, V07 & V71. As the customer, I found out about the recalls on my own (including one that had been known of since Feb 2019) and had to contact the dealership (who ignored the warning about the recalls during the sale and failed to tell me, the customer) to fix this issue.
- California, MD, USA
The contact owns a 2019 Ram 1500. The contact received a U-connect system notification for NHTSA campaign numbers: 19V020000 (steering), 19V407000 (air bags and seat belts), and 19V067000 (service brakes, hydraulic). Performance Dodge Ram (555 mantua pike, woodbury, NJ 08096, (856) 848-5008) was contacted and stated that they would follow-up with a response. The contact did not receive a response and was unable to schedule a diagnostic appointment. The manufacturer was contacted to address part availability. The contact had not experienced a failure. VIN tool confirms parts not available.
- Pilesgrove, NJ, USA
April 30,2019 my wife was in our yard and made a sharp right turn into driveway put on brakes truck didn't stop applied brakes harder truck accelerated brakes didn't stop truck and park-assist didn't stop truck. Truck went through steps then hit house knocking house off foundation. Air bag didn't deplore.
- Mooresburg, TN, USA
The contact owns a 2019 Ram 1500. The contact received a recall notice regarding NHTSA campaign number: 19V067000 (service brakes, hydraulic). While driving 10 mph, the brake pedal separated and failed to stop the vehicle. The emergency brake was engaged to bring the vehicle to a complete stop. The vehicle was taken to hoblit Ram truck center (1990 hays ln, woodland, ca 95776, (530) 662-4667) where the recall repair was being performed. The dealer stated that the pedal separated again during the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 6,000.
- Dixon, CA, USA
Since purchase my 2019 Ram truck has lots of issues with the 12 inch screen. It controls everything on the truck. The screen goes blank all the time and you are not able to control any thing on the truck, steps, air condition, heat etc.... when the screen acts up the auto retractable running boards stay out until around 15 mph. Also the ac and heat will automatically come on and you cant shut if off, no controls will work. I have 27 videos of my truck not working right and all dealer says is sorry we cant duplicate. The steering is also always off. The steering wheel gets off to the left then goes off to the right. Dealer states it takes 500 miles for it to auto align it self to re learn center. Feel free to call [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Lexington, SC, USA
The contact owns a 2019 Ram 1500. The contact received recall notifications for NHTSA campaign numbers: 19V020000 (steering) and 19V067000 (service brakes, hydraulic). Apple Chrysler Dodge Jeep Ram of hanover (200 eisenhower dr, hanover, pa 17331, 717-637-1101) was unable to schedule an appointment within a reasonable time frame due to the part being on a nation-wide backorder. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.
- Hanover, PA, USA
Recall stating my brake pedal may fall off which can be dangerous to myself and 2 kids or other drivers on the road.
- Pinellas Park, FL, USA
The contact owns a 2019 Ram 1500. The contact received a second recall notice for NHTSA campaign number: 19V067000 (service brakes, hydraulic). Ron carter Chrysler Jeep Dodge Ram of league city (3535 gulf fwy, dickinson, tx 77539, 281-488-4060) indicated that the part was not available. The dealer also indicated that more than 100 consumers were on a waiting list and they were receiving two parts per month from the manufacturer. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.
- Webster, TX, USA
I took my truck into the dealership for problems with the fuel economy being severely below the epa rating. While at the dealership, I found out that the dealership sold me a brand new truck with two open recalls that were unrepaired. I believe this is illegal.
- Tigard, OR, USA
02/05/19: Brake recall (* source: www.mopar.com) 'an adjustable brake pedal assembly that allows the brake pedal adjustment to over travel could cause the brake pedal to become separated from the pedal assembly. If the brake pedal separates from the adjustable pedal assembly, the driver may be unable to use the brake pedal to apply the service brakes, which can cause vehicle crash without prior warning.' I've called three local dealerships and all have expressed that there are no parts available at this time from fca as of today (02/23/19). This doesn't seem acceptable as this recall was issued nearly three weeks ago.
- Franklin, NC, USA
Since purchasing new, my 2019 Ram 1500 (new body) has been pulling to the right when braking on the highway. Its not the crown of the road since the same model loaner truck did not pull. I have driven it for 5600 miles and it pulls to the right when braking on the highway. Dealers and fca are not willing to help duplicate or diagnose. They believe there is no problem. I am concerned that this vehicle my not be safe and operating as designed
- Fort Collins, CO, USA
A noticeable high pitched sound of the brake being worn down was coming from the front brakes. New brake pads were installed incorrectly or were manufactured incorrectly. Caused front brake pads to wear down under 2000 miles. Dealership installed new front pads had and filed the routers. Unclear as to why this happened.
- Spring Lake, NC, USA
The breaking part of the collision avoidance system flashes a warning to break in and alarm goes off typically when I am crossing a bridge. While trying to merge on the interstate, the braking system applied the brakes unexpectedly and brought the vehicle to a complete stop on the interstate. There were no obstacles are cars anywhere around the front of the vehicle and there was nothing to avoid when the vehicle unexpectedly applied the brakes. A cyma almost rear ended me because there was nothing I could do. The problem has been reported to the dealer and the vehicle has spent 4 days in the shop with no solution are no apparent cause.
- Hickman, KY, USA
I purchased the truck on 10/4/2019. On 10/6/2019 was delivered to my house. After going over the features the sales representative left. I tried backing the truck out of the drive way the truck would not back up because of the brake sensor system. The buttons to control the functions on the steering wheel did not work as well. I took the car to the dealership that same day. It's been siting there unrepaiired. The deal ship says they are unsure of the problem and have opened a ' star case' with Dodge manufacture. I have called everyday asking for updates they say they don't have any news or updates.
- Oak Park, CA, USA
- Hartford, KY, USA