10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
8,392 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #62

Jun 252019

1500

  • miles
Complete dashboard and guidance screen went black. Shut vehicle off restarted came back on. Happened again week later came back on by self. Happens on once in a while. Dealer changed radio still happens. Vibration in drive line dealer said it was road force on my tires said I need to replace my tires. I replaced all tires still have Vibration.

- Rocky Hill, CT, USA

problem #61

Jul 102021

1500

  • 21,453 miles
The contact owns a 2019 Ram 1500. The contact stated upon starting the vehicle, the warning message "Service Axle Wack" appeared on the instrument panel. The vehicle was taken to the dealer who diagnosed that the power train control module had failed. The contact stated that the power train control module was reprogrammed however, the failure recurred while driving. The warning messages "Axle locked" and "Axle Locked, Service" appeared on the instrument panel along with two unknown warning lights illuminated. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 21,453.

- Chicago, IL, USA

problem #60

Jun 262021

1500

  • miles
The vehicle has a tendency to hesitate when accelerating from a stop. It is as if the engine is stalling and then recovers. It occurs primarily when the engine is cold but has also happened when warmed up This is a safety hazard because it could leave the vehicle subject to collision form approaching traffic.

- Traverse City, MI, USA

problem #59

Jun 132021

1500

  • miles
Check engine light once for the ALTERNATOR and had to have it towed and replaced with only 37,000 miles on it and took two months to get part and repaired after just buying the truck. Now check engine light came on and it-??s the code U11E9 which has to deal with the shutters in the front of the truck

- Midland, TX, USA

problem #58

Apr 162021

1500

  • 2,000 miles
I have owned my 2019 Ram 1500 (new) for 2.5 years and more than 30-40 times over this period the transmission gets stuck in 1st gear. The only way, I've found, to resolve is to put truck into park, turn off engine and then restart. It happens when I first start driving and don't notice until the engine "revs" and then realize it is stuck in gear. Had mentioned to dealership when in for repair/service. They seem not to be aware of any reports of this problem. It is random and although can happen back-to-back, it is seldom, so hard to replicate on demand. Not sure the exact dates of these occurrences, as I've gotten use to it, but warranty is come up and thought I better report it.

- Lewisville, TX, USA

problem #57

Apr 102021

1500

  • 22,000 miles
Vehicle was in motion, gently turning right and decelerating, moving approx. 60 mph exiting interstate when engine shutoff. Dash display read message to shift car into park. Drive shift knob flashed 'd'. accessory power remained on. Vehicle was coasted to a stop, shifted to park, powered off, and restarted. Driver accelerated vehicle to merge back into traffic, triggering another engine shutoff with the same condition. After second restart, when vehicle was in park the engine was revved to verify a power limit redline was not being surpassed causing engine shutoff. Ac/radio was powered down and vehicle reached destination 5 minutes away without further incident. Cause of engine failure unknown, all fluid levels/temperatures nominal, no smoke or visual indications of failure on the vehicle.

- Huntsville, AL, USA

problem #56

Mar 242021

1500

  • 1 miles
While driving, the truck loses power as if in neutral. The car is in drive, and the display says something similar to 'in park pick a gear'. I don't know the exact wording.

- Crown Point, IN, USA

problem #55

Mar 122021

1500 8-cyl

  • 29,000 miles
The contact owns a 2019 Ram 1500. The contact stated that while driving at 10-15 mph, the vehicle jerked when coming to a stop and while accelerating from a stop. The drive knob shift light illuminated and the dashboard message stated shift to park then shift to drive appeared. The contact stated that the failure recurred four times. The vehicle was taken to coastline Chrysler Dodge Jeep Ram (32881 camino capistrano, san juan capistrano, ca 92675) however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 29,000. The consumer stated the uconnect and steering wheel controls were not working consistently with an iphone. The right turn signal did not always turn off after making the turn. At startup, the shift into drive was delayed and would clunk and jerk. There was rear end vibrations. The consumer stated while proceeding from a stop the vehicle independtly applied the brakes. The consumer put the vehicle in park then back in drive. The vehicle then continued as normal. The consumer stated this occured on several occasions. The dealer was unable to duplicate the failure.

- San Juan Capistrano, CA, USA

problem #54

Mar 142021

1500

  • 15,000 miles
While driving approximately 15 miles an hour on a neighborhood street the truck displayed "auto park disabled" and proceeded to shut off completely, forcing me to pull over and try and turn the truck back on.

- San Antonio, TX, USA

problem #53

Feb 042021

1500

  • 8,504 miles
Transmission automatically disengaging on it's own while driving at speed of 30-40mph. Vehicle was being driven in rush hour traffic for at least 25 minutes at the approx speed on highway. No snow, transmission was in 2wd entire time. This has happened multiple times now with the vehicle. No errors were displayed, vehicle was already taken in to Dodge for repair with no faults found. I contacted Dodge and they did not believe me. I now have video proof of the truck and witness of the truck disengaging the transmission on it's own. I did not manually change anything. I have one other video from my passenger that I did not upload this is the second time I've reported this but the first with actual video evidence https://www.facebook.com/wesley.goad.94/videos/5831564673527699 https://www.youtube.com/watch?V=fdpgq0Z1ags

- Lanham, MD, USA

problem #52

Jun 202020

1500

  • 17,000 miles
The contact owns a 2019 Ram 1500. The contact stated that while the vehicle is placed in park, the vehicle jerked forward without warning. The vehicle was taken to the dealer arrigo Dodge Chrysler Jeep Ram sawgrass (5901 madison avenue, tamarac, fl 33321, (954) 379-2040) where it was diagnosed that the transmission software needed to be updated. The vehicle was repaired. The failure recurred four times however, when the vehicle was brought back to the dealer, the technician informed the contact that the driveshaft needed to be replaced. The driveshaft was replaced twice. The manufacturer was notified of the failure and provided the contact with a case number. The contact was informed of NHTSA campaign number: 19V324000 (power train) that was a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 17,000.

- Lauderdale By The Sea, FL, USA

problem #51

Jan 292021

1500

  • 12,205 miles
I was driving in the city in traffic. I was accelerating at about half throttle or less, when the gas peddle went all the way to the floor (full throttle). The truck accelerated out of control, I tried lifting the gas peddle with my toe and it kept going straight back to the floor. I was braking and trying to not crash. I was able to change into an empty lane and get the truck to come to a stop. When the truck was at a stop the gas peddle remained all the way at the floor. I lifted the pedal several times with my toe and it would fall back to full throttle. I shifted to park and the peddle returned to its normal level. After this happened the truck will not go any higher than 4th gear now and got towed to the dealership.

- Sacramento, CA, USA

problem #50

Jan 192021

1500

  • 25,541 miles
While driving (in motion in the city) car randomly put itself in neutral the drive light blink and error message on dash board stating put the car in park and back into drive. While stopped car and foot on brake randomly the engine revs and lunges forward.

- Los Angeles, CA, USA

problem #49

Jan 092021

1500

  • 2 miles
Transmission would not come out of lower gear while driving on city street. Had to pull off street, put into park then back into drive then it seemed to function normally again.

- Dubois, PA, USA

problem #48

Dec 212020

1500

  • 59,000 miles
The truck has been intermittently experiencing loss of power steering. This situation has been happening after I stop the truck. Has happened 2 times now. Makes it extremely dangerous to drive and or maneuver to get to a safety spot. Also when this happens, it loses lane, departure adaptive cruise control, assisted braking & most electronic safety features.

- Cranberry Twp, PA, USA

problem #47

Dec 072020

1500

  • 7,900 miles
Traveling around 35-40 mph I was approaching a stopped light. I eased off the gas and when the gas pedal no longer "engaged" the transmission the computer/software disengaged the transmission without my doing. No error was displayed and the knob still showed as in the drive position. As I pressed the gas pedal the rpms rose but because the transmission was in neutral it only revved the engine. I had to pull over, manually place the knob into park, then wait a few seconds then back into drive. The truck resumed normally after that. This is not the first time the transmission disengaged itself into neutral or into a lower gear. I did not try to force the truck into neutral while it was moving. The truck was in motion on a city street. The most important thing to note was the position of the gas pedal I had just eased off of it slightly intending the truck to slow down. Last year I had the truck serviced for the recalls. Today 12/8/2020 with 7900 miles on the truck I placed the truck into service for them to ascertain the problem.

- Lanham, MD, USA

problem #46

Nov 022020

1500

  • 8,443 miles
2019 Ram 1500 bighorn stopped at stop sign and then truck would not accelerate, the "D" light on shifter knob was blinking and dash message said to put the shifter into drive. I put the shifter into park and rolled back to drive and the truck was normal.

- Jacksonville, FL, USA

problem #45

Aug 242020

1500

  • 20,000 miles
I have a 2019 Ram 1500 I bought last year that now has 20,000 miles. Within 5,000 miles, I noticed brake noise issues and took the vehicle to the local dealership in Colorado springs, co (I bought the truck in leesburg, va). They told me everything from bad brake pads to rotors to mounts - after I refused to accept their claim of not being able to find anything. After taking it in approximately 6 or 7 times, they finally changed mounting assemblies, and the noise went away. However, I started getting a vibration between 45 and 60 miles an hour. I took it in again, and they said my tires needed to be rebalanced, rotated, and they suspected they had unusual wear somewhere. Of course, the person telling me this proceeded to show me my tires and noticed they were almost like new. He said they fixed it to the point it would only vibrate between 75 and 80 miles. Since then, the vibration still presents itself between 45 miles and up & now my brakes are squealing again.

- Colorado Springs, CO, USA

problem #44

Jun 082020

1500

  • miles
1st problem....steering column rattles loudly in-between 45 and 60 mph and at speeds below 10mph. Trucks front end grinds when making slow speed right hand turns. Also truck lurches, grinds and rattles the entire front end slowing down or backing up at slow speeds....this happens when brakes are not being applied. Sometimes when I drive the truck the steering wheel stays off center to the right and pulls very hard to the right. Chrysler says it possible the electronic power steering rack but they dont have a fix. Gets worse almost every day. 2nd problem....I have noticed the truck has marks where the knuckle and the lower control arm are hitting each other. I understand the need for steering stops but these are not steering stop hits. These parts are structural parts of the truck that are not supposed to hit. Both sides are doing this and I do not feel the truck is safe with this issue and it has caused stressed areas on the front end of the truck. This could cause parts to fail and have serious consequences at any speed the truck is going if they decide to fail. My truck has been to the dealership 4 times and was just dropped off again today. They said they may have to replace the parts that are hitting...but they are the same parts and it will do the same exact thing again. They gave me a 2019 Ram to drive as a loaner and this truck doesnt have the air suspension like mine does. I inspected under the truck and found the same exact issue on this truck. I believe Chrysler has a serious issue with these trucks that started with the design and they are not taking care of the issue. I have a $62,000 dollar truck I do not feel is safe and I am not getting answers to correct these issues. The date below is estimated when I took it to the dealership the first time. This has been an ongoing problem with no resolve from Chrysler

- Conway, AR, USA

problem #43

Sep 152020

1500

  • 32,002 miles
Vehicle fails to start without any notice or apparent indications of a potential issue.I had someone use a code reader and got the following code P1df3... I checked Ram forums and this is a common malfunction. Without warning something drains the battery. No one knows what will fix it yet.

- Bakersfield, CA, USA

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