Motor Generator Unit failed at 89,000 miles. Three dealerships that I spoke with having waiting lists of customers for this repair. Backlog on part is up to four months. It is evident that this is specifically problematic to the models equipped with the 5.7-liter V8 Hemi MDS VVT eTorque Engine. Federal warranty expires at 80,000/ 8 years. Based upon the number of vehicles effected and specific to eTorque engines, seems like a recall (or reimbursement) is warranted in this case.

- Medina, MN, USA

The dangerous behavior occurs only when the truck is in four-wheel-drive. Two behaviors: One:Low range. Ascending up a steep dirt road without warning truck shifted into neutral and got stuck there. Shifting into reverse drive or park did not take it out of neutral. The steering and brakes worked. The four-wheel-drive, low and four-wheel-drive high indicatorlights were blinking simultaneously. This behavior persisted after turning the truck off and on again. I had to back down a switchback dirt road. Eventually, I thought to disconnect the battery and reconnect it which corrected the behavior and put the truck back to normal. I no longer use this truck in four-wheel-drive low. I am having the truck looked at by a second dealer service department to try to diagnose this problem. 2: the second abnormal, behavior occurs in four-wheel-drive low, first gear heading downhill using the engine compression for braking. The truck will without warning shift into 2 Wheel Dr. high range, and the four-wheel-drive, low and four-wheel-drive high indicator lights blink simultaneously. This behavior is corrected by turning the engine off and then on again.

- Montrose, CO, USA

My 2019 RAM 1500 Big Horn/Longhorn 3.6L V6 (VIN: [XXX] ) experienced a sudden and catastrophic engine failure without warning while driving. The vehicle shut off unexpectedly on the highway and would not restart. There were no prior dashboard warning lights, low oil pressure indicators, or error messages before the incident. A full diagnostic revealed severe mechanical failure in cylinder 1, including piston-to-valve contact and 40% leak-down with compression at 50 psi. This damage rendered the engine inoperable and required a complete replacement. Prior to the failure: The vehicle was regularly maintained using synthetic oil, following the manufacturer's recommended intervals (between 6,500-?"10,000 miles). The oil life indicator was followed, and the truck was never low on oil or pressure. A Customer Satisfaction Notification for PCM (Powertrain Control Module) reprogramming was never completed due to the dealer-??s system being down on two separate service visits. Despite following proper maintenance and attempting to comply with the manufacturer-??s recall-like notice, the engine failure occurred without any warning or indication. The dealership and warranty provider have attempted to deny responsibility, blaming maintenance intervals without proof that it caused the failure. This is a serious safety concern as the engine shut down at highway speed, placing me and others at risk. I am requesting NHTSA investigate this issue and whether PCM logic, a known defect, or improper diagnostics at the dealership contributed to the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Prairieville, LA, USA

Truck was stopped. Then as I started pressing on the gas pedal, there was a warning sound. The gear selector knob rotated on its own from D to P and the message on the screen said to start / stop the vehicle to put it back in gear D. This put myself and my family at risk of a car accident as we were merging onto an expressway. This happened while the truck was starting to accelerate. This is the second time this happens.

- Gresham, OR, USA

The vehicle will require that you shift it into park when slowing causing you to have to stop the vehicle place it in park then back into gear. This has happened regularly since about 20,000 miles on the vehicle, most often occurs in warmer weather months and it randomly occurs but at least weekly. This is a known issue among many Ram owners as noted in the online chats and forums. Pulling into traffic can be an issue.

- Wilmington, NC, USA

The star connector on the CAN C BUS will start to have communication problems with the all the systems on that star connector approximately after about 15 to 20 min after driving. Systems that were constantly going in and out were the front and rear parking sense, ABS and traction would go out. Service shifter message, caused the transmission to up shift while driving at a constant speed. After getting a check engine light, I hooked up my code reader and had a code for the park sense control module. I proceeded to replace that module and was unable to get the code to go away. Upon further investigation, I found a history code for the CAN C BUS PERFORMANCE code and researched on this topic in the forums with other owners of the same truck and looked for any maintenance for this topic as well. These owners would have the same problem that my truck was having and the dealerships were unable to pin point the malfunction of all these systems. I did find video of an owner that had the same problem as my truck and he was able to pin point the problem down to the star connectors. The star connector would slowly over time while the vehicle was on would slowly take on more power then it was supposed to and overload the star connector. Upon learning about the star connectors, I learned how to replace them and after I replaced the star connectors for the exterior and interior components of the vehicle, everything went back to normal. I do still have the star connectors that were taken out incase I wanted to get them tested for the same issue the other guy found out

- Fountain, CO, USA

While driving the freeway at 70 mph, the truck flashed a message to service shifter. Windshield wipers starting going on their own, all messages popped up on dashboard, and the vehicle started gradually slowing down posing a safety issue. Speedometer was going from 0-50 mph back and forth and steering wheel was hard to maneuver. I was able to get off the freeway and into the frontage safely. However, turning the vehicle was a hassle and even more so when I tried to drive in to a parking lot to get to a safer area since the truck wouldn-??t respond to the gas pedal nor would the steering wheel cooperate. If I wanted to turn it left it jerked on its own to the right. Vehicle shut off on its own and wouldn-??t power back on after that. Tow truck had to be called and was told this was a cause of rfh by rear window(shortage caused by leak on third brake light) this happened after it being repaired. Truck was in shop for over two weeks. Today I-??m being told it is the rack and pinion system causing this shortage and issue. Awaiting repair quote for that

- La Feria, TX, USA

While driving down a curving mountain highway above 70 mph, the gauge cluster displayed -??shift to park-?? or -??shift to drive-?? I don-??t recall exactly. The transmission then downshifted dramatically, perhaps into 3rd gear, then the motor shut off.Thankfully, I successfully merged through heavy traffic to the narrow shoulder but the truck would not restart. After over 30 minutes of attempts (fuel tank above half)I called a tow truck. My family climbed up the hill to get a safe distance from the road. It was cold and dark and things could have gone much worse. Ram owners on internet forums have described this exact problem many times and it-??s clear that this is a wide spread safety issue. This is the second time the truck had lost power while driving in the same manner. The first time the dealer could not replicate the issue while it was under warranty and returned it to service. No I-??m out of warranty, need a new transmission at largely my own expense and there are zero available in the country. The dealer has my truck for an -??indefinite-?? time period.

- Peoria, AZ, USA

I purchased a 2019 Ram 1500 in November and have since been unable to pass state inspection due to several issues with the vehicle. I have contacted the dealership three times to request repairs, but they have repeatedly told me there is nothing they can do. I reached out to the Massachusetts Lemon Law, and they advised me to contact a lawyer immediately. The problems preventing my vehicle from passing inspection include excessive play in the bushing of the right front upper control arm, excessive play in the ball joint of the right front lower control arm, issues with both front struts, and excessive wear on the stub shafts of the front differential assembly, necessitating a front axle replacement since a kit is unavailable. Additionally, both front axle shafts need attention, and I require four-wheel spacers to prevent tire rubbing, as well as four fender flares. Within the first 30 days of purchase, I informed the dealership about the truck's tires not passing inspection. They acknowledged the tires were worn but claimed they still passed. When alignment issues arose due to bad ball joints, the dealership insisted the ball joints were up to spec. Unsatisfied, I sought a second opinion from another Dodge dealership, which confirmed the ball joints were faulty and identified additional issues with the front axles, struts, control arms, and front differential assembly. I provided this information to the original dealership, seeking repairs, but was again told there was nothing they could do. I have documented all my communications with the dealership and their responses. At the time of purchase, I received a powertrain warranty through Zurich that covers the front axles and front differential assembly. However, the dealership did not provide an inspection report or certification of the vehicle's condition when I bought it.

- Peterborough, NH, USA

The MGU for the hybrid system of the etorque of them truck failed. The bearing inside of it has started to grind and there is very little replacements available to consumers for repair. The dealership, Fernley Ram, located in Fernley Nevada stated that there is only 210 parts available in all of the US. Im reading in different forums that there are thousands of consumers waiting months (4-6 on the high end) for the part to be available. The part failing can cause power loss to vehicle while driving and thankfully it failed when I was arriving home today. Just wanted to bring this up so it can be known and hopefully a remedy can be figured out.

- Fernley, NV, USA

Ram Rebel suffers from -??Service Shifter-?? warning frequently; occasionally pits itself into neutral and requires to be put into park; front and rear park assist seem to be associated with this fault as well as it disables and enables randomly. Major electrical issue with shifter/transmission issues and parking sensors.

- Deland, FL, USA

electric controller is failing causing the power system to fail

- Austin, TX, USA

The power train component, specifically the etorque alternator (MGU) has failed and verified by CDJR dealership service department. My vehicle is available for inspection upon request. The MGU component affects the emissions control of the vehicle and is a generator for a battery cell located in the rear of the cab. The MGU failure could cause damage to the hybrid battery system, electrical failure, and reduction of emissions control. The issue has been replicated by numerous dealerships that I have contacted as the replacement part is on a national back order (dealer representative stated over 5,000). This seems like a substantial problem known by the manufacturer and yet there isn-??t a repair/replacement option for numerous consumers. There were no warning lamps alerted during the failure. The failure consists of a -??whining-?? noise located in the engine compartment at the alternator/MGU and significant reduced fuel economy.

- Trenton, OH, USA

See attached document for complaint

- Tillamook, OR, USA

The contact owns a 2019 Ram 1500. The contact stated that while her husband was driving approximately 50-55 MPH, the ABS warning light illuminated. The 4WD not available message was displayed. The contact stated that the vehicle was fishtailed while driving. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

- Aurora, IL, USA

I have a 2019 Dodge Ram that slips out of gear and an error message comes up on dash "shift to park and then to desired gear". This is extremely dangerous as it happens in traffic. I have taken truck to dealer two times for four days each. They say that they cannot do anything unless they can recreate the same problem. It does not happen all the time but does happen in traffic. I videoed it when it happened but they say they need to see it. I asked if you see it what would you do and the answer is they do not know. I contacted dodge customer service and got a call but it was useless conversations. I see many other dodge truck owners online with same issue including videos too but dodge customer service seems to have no records of other drivers with same problem. Help. It is dangerous and I cannot not get anything other than a run around about they cannot recreate it. Help Help. First visit was 12/2024 and second visit was 01/2025. Katie Marsh and Jason Tasker shop foreman were my contacts at Chrysler Dodge Jeep Ram of Leesburg Florida. 1-352-707-4662. Someone from Dodge customer service corporate called several times but was basically a referee between me and dealer admittly so. The number as 1-844-378-0573. I do not have a name.?

- The Villages, FL, USA

My Ram 1500 front drive assembly issue. The initial issue was failure to engage in 4wheel drive. In either 4 wheel low, high or Auto. During replacing the transfer case it became obvious that axle in some way basically became welded to housing so had to replace left axle as well. Do to these problems I now have to replace front differential (part# 68349702AE and right axle (part# 68259567AA) as well because of the failure of transfer case and left axle. My issue is 1st the differential part is not available in my area (Nassau County NY). 2nd is that there is a recall for a faulty gear or bearing in the front drive train that my VIN# is not included in this recall. Could this bearing/gear have caused my issue? 3rd is if the front differential is on such a long back order that is telling me that Stelantis has an issue with the reliability of this part (68349702AE). Why if this is in such demand and numerous problems with them hasn't NHTSA not forced Stalantis to recall these parts. My truck is a 2019 Ram 1500 Laramie 5.7 Hemi with just 38,677 miles presently today. I have never taken this truck 4 wheeling or on the beach. The only time I have used 4 wheel drive is when the roads are slick due to rain, snow or ice, because of the light rear end. The last time 4 wheel drive was used was last years snow storm. Just don't understand hardly ever used and all this damage, truck was never in a substantial accident. I clipped drivers side back door and small section of bed, minor. Any information or help would be greatly appreciated. I'm already into this for $2500 and looking at another $3000. Thank You.

- Oceanside, NY, USA

At times the transmission does not shift from 2 to 3 or 3 to 4 gears. Causes the engine RPM to reach red level. Have to pull over turn off vehicle and restart for the transmission to shift again. This is suppose to be a lifetime transmission and not need any maintenance. It seems to be a common problem on many forums for this particular transmission. Or it jumps into gear instead of the smooth shifting that it is suppose to do. Many people seem to be having the same issues.

- Newport, NH, USA

When i first drive the truck while driving when i am decelerating to come to a stop, the truck will slip out of gear and tell me to put the shifter into park before driving. This has also happened at a yeild sign and while slowing down for a turn. This is very dangerous and someone will be hurt if not addressed. I took to the dealer in Daphne AL Tamaron to get this resolved and a few other things going with the truck the radio a recall on abs system and exhaust leak. witch had nothing to do with this. they were in contact with the auto maker i guess Cylser. they looked at the camshafts and found nothing wrong no does the truck have a codes. I was told to come get my truck because they couldnt find the issue but everything else was fixed. I currently have around 105,000 miles but this has been happening for at least 50k around 30times some almost causing a wreak. i have read that they really havent found an issue besides the wiring harness but not sure this fixed the issue online forms. This will one day cause a fatal accident if not address hopefully not me, or anyone else.

- Daphne, FL, USA

I was turning at a light when my truck gave a message saying -??switch to p-?? and wouldn-??t let me accelerate there was no shoulder to pull over so I had to stop in the middle of the road switch to parking and then to drive this is concerning as I research and found out that it has happened to a few other people and RAM is not doing anything about it when the issue is brought to them they treat the problem as a case by case basis claiming they have never heard that problem

- Kent, WA, USA