See attached document for complaint

- Tillamook, OR, USA

The contact owns a 2019 Ram 1500. The contact stated that while her husband was driving approximately 50-55 MPH, the ABS warning light illuminated. The 4WD not available message was displayed. The contact stated that the vehicle was fishtailed while driving. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

- Aurora, IL, USA

I have a 2019 Dodge Ram that slips out of gear and an error message comes up on dash "shift to park and then to desired gear". This is extremely dangerous as it happens in traffic. I have taken truck to dealer two times for four days each. They say that they cannot do anything unless they can recreate the same problem. It does not happen all the time but does happen in traffic. I videoed it when it happened but they say they need to see it. I asked if you see it what would you do and the answer is they do not know. I contacted dodge customer service and got a call but it was useless conversations. I see many other dodge truck owners online with same issue including videos too but dodge customer service seems to have no records of other drivers with same problem. Help. It is dangerous and I cannot not get anything other than a run around about they cannot recreate it. Help Help. First visit was 12/2024 and second visit was 01/2025. Katie Marsh and Jason Tasker shop foreman were my contacts at Chrysler Dodge Jeep Ram of Leesburg Florida. 1-352-707-4662. Someone from Dodge customer service corporate called several times but was basically a referee between me and dealer admittly so. The number as 1-844-378-0573. I do not have a name.?

- The Villages, FL, USA

My Ram 1500 front drive assembly issue. The initial issue was failure to engage in 4wheel drive. In either 4 wheel low, high or Auto. During replacing the transfer case it became obvious that axle in some way basically became welded to housing so had to replace left axle as well. Do to these problems I now have to replace front differential (part# 68349702AE and right axle (part# 68259567AA) as well because of the failure of transfer case and left axle. My issue is 1st the differential part is not available in my area (Nassau County NY). 2nd is that there is a recall for a faulty gear or bearing in the front drive train that my VIN# is not included in this recall. Could this bearing/gear have caused my issue? 3rd is if the front differential is on such a long back order that is telling me that Stelantis has an issue with the reliability of this part (68349702AE). Why if this is in such demand and numerous problems with them hasn't NHTSA not forced Stalantis to recall these parts. My truck is a 2019 Ram 1500 Laramie 5.7 Hemi with just 38,677 miles presently today. I have never taken this truck 4 wheeling or on the beach. The only time I have used 4 wheel drive is when the roads are slick due to rain, snow or ice, because of the light rear end. The last time 4 wheel drive was used was last years snow storm. Just don't understand hardly ever used and all this damage, truck was never in a substantial accident. I clipped drivers side back door and small section of bed, minor. Any information or help would be greatly appreciated. I'm already into this for $2500 and looking at another $3000. Thank You.

- Oceanside, NY, USA

At times the transmission does not shift from 2 to 3 or 3 to 4 gears. Causes the engine RPM to reach red level. Have to pull over turn off vehicle and restart for the transmission to shift again. This is suppose to be a lifetime transmission and not need any maintenance. It seems to be a common problem on many forums for this particular transmission. Or it jumps into gear instead of the smooth shifting that it is suppose to do. Many people seem to be having the same issues.

- Newport, NH, USA

When i first drive the truck while driving when i am decelerating to come to a stop, the truck will slip out of gear and tell me to put the shifter into park before driving. This has also happened at a yeild sign and while slowing down for a turn. This is very dangerous and someone will be hurt if not addressed. I took to the dealer in Daphne AL Tamaron to get this resolved and a few other things going with the truck the radio a recall on abs system and exhaust leak. witch had nothing to do with this. they were in contact with the auto maker i guess Cylser. they looked at the camshafts and found nothing wrong no does the truck have a codes. I was told to come get my truck because they couldnt find the issue but everything else was fixed. I currently have around 105,000 miles but this has been happening for at least 50k around 30times some almost causing a wreak. i have read that they really havent found an issue besides the wiring harness but not sure this fixed the issue online forms. This will one day cause a fatal accident if not address hopefully not me, or anyone else.

- Daphne, FL, USA

I was turning at a light when my truck gave a message saying -??switch to p-?? and wouldn-??t let me accelerate there was no shoulder to pull over so I had to stop in the middle of the road switch to parking and then to drive this is concerning as I research and found out that it has happened to a few other people and RAM is not doing anything about it when the issue is brought to them they treat the problem as a case by case basis claiming they have never heard that problem

- Kent, WA, USA

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 70 MPH, a warning chime sounded. The contact stated that there were no warning lights illuminated while the chime was sounding. The contact slowed down and heard an abnormal sound underneath the vehicle before the wheels locked up. The vehicle stopped on the roadway independently without the brake pedal being depressed. The contact stated that the engine was running; however, the vehicle failed to respond as needed. The vehicle was towed back to her residence. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

- Richmond, VA, USA

Vehicle behaved erratically before repair and still does. It seemed a bit better after the repair but issues are still there. It lurches forward when coming to a stop and accelerates in a delayed manner, starting slow and then jumping forward. The 4 wheel drive issues system errors like overheated and function diminished. At times it just doesn't work. Systems turn themselves on. (axle lock) These issues existed since the vehicle was new with the dealership telling me they didn't know what could cause them.

- Superior, WI, USA

Yes, a failing EGR cooler can indirectly affect the exhaust pressure control valve by disrupting the normal exhaust gas flow, potentially causing the valve to operate outside its intended parameters due to abnormal pressure fluctuations in the exhaust manifold, leading to potential issues with engine performance and emissions control. Explanation: Pressure imbalances: When an EGR cooler fails, it can leak coolant into the exhaust system, which creates steam and disrupts the normal exhaust gas flow, leading to uneven pressure changes in the exhaust manifold. EGR valve response: The exhaust pressure control valve (often part of the EGR system) relies on a specific pressure differential to regulate the flow of exhaust gas back into the engine. If the pressure in the exhaust manifold is significantly altered due to a failing EGR cooler, the valve may not function optimally. Potential consequences: Reduced engine performance: Incorrect EGR flow due to pressure fluctuations can lead to reduced power and poor acceleration. Increased emissions: Improper EGR function can result in higher emissions levels. Check engine light: A failing EGR cooler often triggers a check engine light due to the engine's inability to maintain optimal operating parameters. Key points to remember: While an EGR cooler failure directly impacts the coolant system, its effects can cascade to affect the exhaust pressure control valve due to the altered exhaust gas dynamics. If you suspect an EGR cooler problem, it's crucial to have it inspected and repaired promptly to prevent further complications with other components like the exhaust pressure control valve. The information that is above details why when the EGR cooler was recalled by mopar and then fixed is most likely the reason that caused my sensor to fail. The dealership where the recall repairs are being done is trying to charge me almost $1500 dollars to replace them even though they are directly related to the recall. ( 19V-757)

- Sacramento, CA, USA

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed and approaching a stop sign, the message to -??Shift to Park to Proceed-?? warning light illuminated. The contact stopped the vehicle and shifted the gear shifter into park. The contact stated that the failure had occurred while driving in traffic. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

- Fort Pierce, FL, USA

Hemi 5.7L ticking. Took the truck to another mechanic to assess and the engine is filled with metal shavings from a failed assembly at 50k miles. A power train assembly should get at minimum 100k miles before any issues would arrive. A STAR report has been generated on this very issue. However, we purchased this vehicle used with 91 miles on the odometer as it was listed as the previous owner being the manufacturer itself and was used and moved around from showroom to showroom as a floor model. We have no warranty and now must replace the entire engine due to the metal shavings found throughout the engine. Cost to replace is 10k+ which is horrifying an engine must be replaced at 50K miles due to a known product design flaw causing so many of us to experience the same exact issue around 50k miles. Fiat only replaces those under warranty with the same flawed/defective part only to have the same issue reappear...that to me means the part design is flawed. Both of our mechanics said this is a known defect that many of their customers have experienced. Our check engine light came on prior to a scheduled visit to our mechanic on July 8 as we were hearing a ticking noise. Magically, the morning of the 8th when I first went start the truck to take to our mechanic regarding the light the light was not on any longer. We still attended the appointment to check out the tick. He recommended engine replacement. When I left the mechanics and got 5 miles down the road the check engine light came back on. Since then we took to another mechanic who dismantled the engine somewhat to check the lifter assembly and sure enough there it was, completely disintegrated, hanging on by a thread left of an actual bolt, metal shavings in the oil pan too. He indicated to us that when that small thread left from the bolt finally failed the engine would seize up and we would lose power immediately. Extremely dangerous at highway speeds or driving up and down the mountainous areas.

- Spanaway, WA, USA

Right side exhaust manifold leak. Made an appointment with the dealership but the parts are on back order and not expected to be here until Mid to late November. They told me it was a nationwide backorder due to so many issues with these trucks.

- Big Sky, MT, USA

October 10, 2024, approximately 6:10AM PST. While accelerating on freeway on-ramp to merge into traffic that was also accelerating, the truck shifted the transmission into neutral. Vehicles behind truck had to swerve around my truck, while I stepped on brake pedal in the middle of accelerating traffic to be able to shift truck back into drive to continue onto freeway. This is not the first arbitrary shift into neutral from this truck. About a year and a half ago, it was happening regularly, until I cleaned the throttle body, then the arbitrary shifts into neutral stopped.

- Los Angeles, CA, USA

My vehicle started making a clicking noise and smelled like burning rubber. I took it to my local mechanic and my right exhaust manifold is cracked leaking co2 into the cab. This is on national back order because of the high demand for the parts. This is a national recall for similar parts on the same engine. I don't understand why this is not on recall as well.

- Cheyenne, WY, USA

The contact owns a 2019 Ram 1500. The contact stated while driving 70 MPH, the transmission downshifted unexpectedly. The contact stated that while driving at various speeds, the transmission failed to shift to the intended gear while depressing the accelerator pedal or the brake pedal. Additionally, the contact stated that while accelerating from a complete stop, the vehicle hesitated to respond. The check engine warning light and an unknown warning light were illuminated. The vehicle was taken to an auto parts store, where it was diagnosed and determined that the power train and ABS had failed. The contact became aware that the VIN was included in NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,555. VIN tool confirms parts not available.

- London, KY, USA

The transfer case warps unproportionary on one side without any type of driver error or reason. There isn't a correct seal which causes water and damage which ultimately damages the cv axel as well. Was checked out by garage and plan on taking to dealer. Temporary fix but needs replaced completely after only 90000 miles.

- North Olmsted, OH, USA

The contact owns a 2019 Ram 1500. The contact stated while decelerating to come to a stop or to make a turn, the transmission shifted out of gear unexpectedly. The contact stated that the failure also occurred while at a complete stop. A message advising to shift to park(P) and to shift back into gear was displayed on the infotainment system screen display. Additionally, the gear shift indicator light was flickering. The vehicle was taken to the dealer, where it was diagnosed that an unknown transmission sensor had failed. The dealer replaced the transmission; however, the failure recurred. The vehicle was taken back to the dealer, where unknown repairs were performed; however, the failure persisted. The vehicle was taken to a second dealer, Central Florida Chrysler Dodge Jeep Ram (8675 Commodity Cir, Orlando, FL 32819), where the transmission, the gear shift cluster, the fuel vaporizer, and the catalytic converter were replaced. Additionally, an unknown software update was performed; however, the failure persisted. The dealer informed the contact that the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure several times and referred the contact to the dealer for assistance. The failure mileage was approximately 36,000.

- Windermere, FL, USA

The parksense system on the vehicle becomes defective over time. My vehicle does not have parking assistance but I get a chime and screen message that "parksense unavailable" every minute or two when driving. There is also a "service shifter" warning simultaneously. I've taken it a dealer for repair several times and they're unable to address it. Upon searching forums for this issue I found it's unbelievably common. Ram has been unable to repair this issue for ~a year of it happening.

- Colorado Springs, CO, USA

Exhaust manifold bolts broke off on my 2019 Ram 1500. Dealership said it-??s a known problem affecting all models.

- Macomb, MI, USA