10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 7,768 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving approximately 15 miles an hour on a neighborhood street the truck displayed "auto park disabled" and proceeded to shut off completely, forcing me to pull over and try and turn the truck back on.
- San Antonio, TX, USA
Transmission automatically disengaging on it's own while driving at speed of 30-40mph. Vehicle was being driven in rush hour traffic for at least 25 minutes at the approx speed on highway. No snow, transmission was in 2wd entire time. This has happened multiple times now with the vehicle. No errors were displayed, vehicle was already taken in to Dodge for repair with no faults found. I contacted Dodge and they did not believe me. I now have video proof of the truck and witness of the truck disengaging the transmission on it's own. I did not manually change anything. I have one other video from my passenger that I did not upload this is the second time I've reported this but the first with actual video evidence https://www.facebook.com/wesley.goad.94/videos/5831564673527699 https://www.youtube.com/watch?V=fdpgq0Z1ags
- Lanham, MD, USA
The contact owns a 2019 Ram 1500. The contact stated that while the vehicle is placed in park, the vehicle jerked forward without warning. The vehicle was taken to the dealer arrigo Dodge Chrysler Jeep Ram sawgrass (5901 madison avenue, tamarac, fl 33321, (954) 379-2040) where it was diagnosed that the transmission software needed to be updated. The vehicle was repaired. The failure recurred four times however, when the vehicle was brought back to the dealer, the technician informed the contact that the driveshaft needed to be replaced. The driveshaft was replaced twice. The manufacturer was notified of the failure and provided the contact with a case number. The contact was informed of NHTSA campaign number: 19V324000 (power train) that was a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 17,000.
- Lauderdale By The Sea, FL, USA
I was driving in the city in traffic. I was accelerating at about half throttle or less, when the gas peddle went all the way to the floor (full throttle). The truck accelerated out of control, I tried lifting the gas peddle with my toe and it kept going straight back to the floor. I was braking and trying to not crash. I was able to change into an empty lane and get the truck to come to a stop. When the truck was at a stop the gas peddle remained all the way at the floor. I lifted the pedal several times with my toe and it would fall back to full throttle. I shifted to park and the peddle returned to its normal level. After this happened the truck will not go any higher than 4th gear now and got towed to the dealership.
- Sacramento, CA, USA
While driving (in motion in the city) car randomly put itself in neutral the drive light blink and error message on dash board stating put the car in park and back into drive. While stopped car and foot on brake randomly the engine revs and lunges forward.
- Los Angeles, CA, USA
Transmission would not come out of lower gear while driving on city street. Had to pull off street, put into park then back into drive then it seemed to function normally again.
- Dubois, PA, USA
The truck has been intermittently experiencing loss of power steering. This situation has been happening after I stop the truck. Has happened 2 times now. Makes it extremely dangerous to drive and or maneuver to get to a safety spot. Also when this happens, it loses lane, departure adaptive cruise control, assisted braking & most electronic safety features.
- Cranberry Twp, PA, USA
Traveling around 35-40 mph I was approaching a stopped light. I eased off the gas and when the gas pedal no longer "engaged" the transmission the computer/software disengaged the transmission without my doing. No error was displayed and the knob still showed as in the drive position. As I pressed the gas pedal the rpms rose but because the transmission was in neutral it only revved the engine. I had to pull over, manually place the knob into park, then wait a few seconds then back into drive. The truck resumed normally after that. This is not the first time the transmission disengaged itself into neutral or into a lower gear. I did not try to force the truck into neutral while it was moving. The truck was in motion on a city street. The most important thing to note was the position of the gas pedal I had just eased off of it slightly intending the truck to slow down. Last year I had the truck serviced for the recalls. Today 12/8/2020 with 7900 miles on the truck I placed the truck into service for them to ascertain the problem.
- Lanham, MD, USA
2019 Ram 1500 bighorn stopped at stop sign and then truck would not accelerate, the "D" light on shifter knob was blinking and dash message said to put the shifter into drive. I put the shifter into park and rolled back to drive and the truck was normal.
- Jacksonville, FL, USA
I have a 2019 Ram 1500 I bought last year that now has 20,000 miles. Within 5,000 miles, I noticed brake noise issues and took the vehicle to the local dealership in Colorado springs, co (I bought the truck in leesburg, va). They told me everything from bad brake pads to rotors to mounts - after I refused to accept their claim of not being able to find anything. After taking it in approximately 6 or 7 times, they finally changed mounting assemblies, and the noise went away. However, I started getting a vibration between 45 and 60 miles an hour. I took it in again, and they said my tires needed to be rebalanced, rotated, and they suspected they had unusual wear somewhere. Of course, the person telling me this proceeded to show me my tires and noticed they were almost like new. He said they fixed it to the point it would only vibrate between 75 and 80 miles. Since then, the vibration still presents itself between 45 miles and up & now my brakes are squealing again.
- Colorado Springs, CO, USA
1st problem....steering column rattles loudly in-between 45 and 60 mph and at speeds below 10mph. Trucks front end grinds when making slow speed right hand turns. Also truck lurches, grinds and rattles the entire front end slowing down or backing up at slow speeds....this happens when brakes are not being applied. Sometimes when I drive the truck the steering wheel stays off center to the right and pulls very hard to the right. Chrysler says it possible the electronic power steering rack but they dont have a fix. Gets worse almost every day. 2nd problem....I have noticed the truck has marks where the knuckle and the lower control arm are hitting each other. I understand the need for steering stops but these are not steering stop hits. These parts are structural parts of the truck that are not supposed to hit. Both sides are doing this and I do not feel the truck is safe with this issue and it has caused stressed areas on the front end of the truck. This could cause parts to fail and have serious consequences at any speed the truck is going if they decide to fail. My truck has been to the dealership 4 times and was just dropped off again today. They said they may have to replace the parts that are hitting...but they are the same parts and it will do the same exact thing again. They gave me a 2019 Ram to drive as a loaner and this truck doesnt have the air suspension like mine does. I inspected under the truck and found the same exact issue on this truck. I believe Chrysler has a serious issue with these trucks that started with the design and they are not taking care of the issue. I have a $62,000 dollar truck I do not feel is safe and I am not getting answers to correct these issues. The date below is estimated when I took it to the dealership the first time. This has been an ongoing problem with no resolve from Chrysler
- Conway, AR, USA
Vehicle fails to start without any notice or apparent indications of a potential issue.I had someone use a code reader and got the following code P1df3... I checked Ram forums and this is a common malfunction. Without warning something drains the battery. No one knows what will fix it yet.
- Bakersfield, CA, USA
During slowing down to a stop the transmission downshifts usually from 2 gear to 1st gear and surges forward. Many times during this surge the transmission goes into neutral and the screen instructs me to shift into park and then back in to drive. It makes it dangerous if there is traffic behind me. The truck often surges when stopping and pops out of gear at once a month. Dealership said they addressed by updating drive train software. Since repair it has happened again and I took to another dealer and they state they can't replicate or know how to fix it.
- Lighthouse Point, FL, USA
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, there was an abnormal grinding sound coming from the vehicle. The contact took the vehicle to an independent mechanic and was informed that the noise came from the differential. The vehicle was driven to the residence and upon inspection, the contact became aware that the differential fluid level was low. The vehicle was driven to haddad Dodge Ram (3000 harris rd, bakersfield, ca 93313) where they diagnosed the vehicle with a difficult rear pinion bearing. The contact linked the failure to NHTSA campaign number: 18V556000 (power train) however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 14,000.
- Weldon, CA, USA
Whining/ growling noise from rear end. Sound starts about 40 mph and never goes away. Checked the differential fluid it was 3/4 quart low. Took it to dealer for warranty, they informed me it was a pinion bearing going bad likely cause was from low fluids. Researched the problem found fca ( had a recall ( safety recall U88 / NHTSA 18V-556 rear axle fluid level - 2018-2019 Ram 1500)on similar year and model truck but did not include my VIN number. Fca advised me to contact this Agency to see if I can include my VIN.
- Weldon, CA, USA
Loose rear suspension. Creates a wobble that increases with speed. Vehicle seems unstable. Been to multiple dealers and they say tires are out of line. I have paid for eight wheel alignments and the problem has been constant since I purchased the vehicle.
- Washington, DC, USA
Mild to extreme vibration from rear of the vehicle but not limited to the steering wheel seats and gas pedal at any speed but worsens as speed increases. Was told after multiple visits to dealer that everything is within spec. And they will no longer pursue the issue further. Filed lemon law claim and was awarded compensation and was allowed to keep the vehicle. In my opinion the vehicle is progressively unsafe to drive and there are hundreds of complaints on the same subject throughout multiple forums (over 932 pages on the one I am a member of alone) and we are all being told the same line..flat spots on the tires..we don't warranty tires.
- Milledgeville, GA, USA
Speedometer and entire instrument cluster stopped working, wipers started working, transmission would not shift. Message on cluster stated to get where you're going and don't turn engine off or it may not restart. Driveability was greatly reduced, power steering seemed to be less effective. Error and warning messages from all the electronic modules flashed on the driver display in sequence. Dealer starr motors of suffolk, Virginia indicated that without an active condition they cannot troubleshoot and repair so they sent us back out on the road with this vehicle. Error code U1817 is displayed as a non-active historical diagnostic trouble code. Hitting a bump in the road seemed to trigger momentary return of cluster functionality, with a return to non-functionality shortly thereafter.
- Portsmouth, VA, USA
While driving slowing down to make a left turn turn completely turned off. While still in drive was able to get to the side off the road everything was still on a.C. shut off but power was still on.
- Carlsbad, NM, USA
- San Juan Capistrano, CA, USA