My 2019 Ram 1500 Laramie truck started throwing a check engine light recently while also occasionally being put into "battery saver mode". I went to the dealership to have it checked. The issue is a malfunctioning alternator / generator unit (Mobile Generator Unit) which is a key component of the eTorque system. The dealer said the repair protocol is to replace the MGU. The problem is that there are literally no parts available in the US with no known ETA. The best approximation is 6 months or more. The waitlist is literally more than 3,000 customers. There is clearly a problem with the part and it seems like they aren't currently producing any more which is growing the problem. So, I'm now left with a very bad option - continue driving the truck and risk the MGU failing at any point and causing a serious accident. I have been in a vehicle on the highway when the alternator fails and all electrical systems shut down. It was terrifying for me and my family and we were very fortunate to avoid injury. My other options are to either not drive the truck and wait (not a viable option) or be forced to sell the truck which I would rather not do since it's fully paid off and should go many more miles.

- Flower Mound, TX, USA

Instrument panel display screen is often blank, or unreadable

- North Fort Myers, FL, USA

04.22.25- back to back stalls on left hand turns within a 1 mile trip First stall landed me in a ditch less than foot from an oak tree. Coasted a bit before a sudden stop. Second stall allowed me to make it to side street before it abruptly stopped. Prior drive previous day had no issues and no warning lights.

- Quinlan , TX, USA

This is the second random stall event for this vehicle. 2019 Ram 1500 with 33,300 miles. Yesterday, 4 /18/25, while taking a left turn from a parking lot at low speed, the vehicle lost all power. I was able to coast to the side of the street. Put the vehicle in park, waited approximately 1 minute, vehicle restarted and seemed to run fine. The first time it stalled it was towed to the dealer and since they could find no stored faults, there was nothing they could do.

- Vista, CA, USA

While driving down a curving mountain highway above 70 mph, the gauge cluster displayed -??shift to park-?? or -??shift to drive-?? I don-??t recall exactly. The transmission then downshifted dramatically, perhaps into 3rd gear, then the motor shut off.Thankfully, I successfully merged through heavy traffic to the narrow shoulder but the truck would not restart. After over 30 minutes of attempts (fuel tank above half)I called a tow truck. My family climbed up the hill to get a safe distance from the road. It was cold and dark and things could have gone much worse. Ram owners on internet forums have described this exact problem many times and it-??s clear that this is a wide spread safety issue. This is the second time the truck had lost power while driving in the same manner. The first time the dealer could not replicate the issue while it was under warranty and returned it to service. No I-??m out of warranty, need a new transmission at largely my own expense and there are zero available in the country. The dealer has my truck for an -??indefinite-?? time period.

- Peoria, AZ, USA

My alternator went out driving down the interstate. No indication that it was bad up until it died. Has been sitting at a dealership for about a month due to this particular part having almost 3000 on back order.

- Midwest City , OK, USA

Ram Rebel suffers from -??Service Shifter-?? warning frequently; occasionally pits itself into neutral and requires to be put into park; front and rear park assist seem to be associated with this fault as well as it disables and enables randomly. Major electrical issue with shifter/transmission issues and parking sensors.

- Deland, FL, USA

Etorque MGU whine originating from the alternator portion of the device.

- Nokesville, VA, USA

While taking a right turn into a busy intersection, vehicle lost all power and dash lights lit up indicating to put the vehicle in park. I put the vehicle in park and attempted to restart it. The vehicle starter cranked but did not start. I was able to roll the truck back by using the manual transmission release to get out of traffic. I disconnected the battery and waited approximately 5 minutes, reconnected battery, vehicle would start momentarily then stall. Had vehicle towed to dealership where they were able to start it and found no issue.

- Vista, CA, USA

The truck has stuttered since I bought it when downshifting when cold. Sometimes when it sputters during a downshift it will display the message -??ship to p and select gear-??. Meaning the vehicle has shifted from drive on its own. The only way to engage drive is to stop and select drive. This has happened on the freeway a couple of times and the dealer says they cannot isolate the issue.

- Riverside, CA, USA

The alternator bearing is failing. Stellantis no longer has a supplier to order new alternators from. There is no option to replace this part. The vehicle is 5 years old. I feel this is a safety concern because if and when I eventually lose all electrical power, my passengers and me will be in an uncontrollable vehicle or, best case, a broke down vehicle on the side of the road.

- Buckley, WA, USA

I Have only had this truck for 2 months. I was driving and making a turn and the electrical power steering stopped working and the steering wheel locked. I almost crashed and drove into a ditch with my whole family in the truck. Including a [XXX]. I had to slam on the breaks and barely able to keep the truck from crashing. Dashboard said " Power Steering unavailable Service Required". I turned off the truck and restarted it to see if it would fix the issue. It did not. I drove the rest of the way home going slow with the hazard lights on. Steering wheel needed to be muscled for it to make the smallest turn. I had to drive over curbs because it would have been impossible to make some of the turns needed to get home. I called Ram and reposted the incident. They did not care because my vin is not listed for the recall and that the recall is "VIN specific". I do not understand this. VIN specific means each truck would be custom made and all different. Why is my family's life being risked and not being taken seriously. Once home, I have not been back in the truck. I turned it on the next day and the alert is gone and the wheel moves again. A family of 5 is now at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Fulshear, TX, USA

The contact owns a 2019 Ram 1500. The contact stated when the vehicle was started, the infotainment screen was blank. The vehicle was restarted but the failure persisted. The vehicle was taken to a dealer and the contact was informed that the digital cluster needed to be replaced. The vehicle was not repaired. The contact believed that the failure was related to NHTSA Campaign Number: 19V556000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 57,000.

- Reno, NV, USA

MY 2019 RAM 1500 CLASSIC SLT CREW CAB, has a serious safety DEFECT of a Remote Frequency (RF) hub, a critical component responsible for recognizing the key fob and enabling the vehicle to start which won't allow fob to work or remote start. This is caused by the rear light back window has a recurring leak that has resulted in water intrusion into the vehicle. This water damage led to the failure of the Remote Frequency (RF) hub, a critical component. The issue has also resulted in corrosion to wiring harnesses and electrical components. The vehicle is available for inspection upon request. This issue has put mine and my wife's safety at risk on multiple occasions. The vehicle has repeatedly failed to recognize the key fob, rendering it completely inoperable as well as the remote starter. I've been left stranded multiple times due to this defect causing keyfob to not work not allowing me to enter the vehicle either when needed especially when my wife is alone at night in this vehicle. Additionally, electrical failures pose a fire hazard and could potentially affect other critical systems while the vehicle is in operation. There are thousands of ram truck owners also complaining of the exact same issue. I have incurred expenses such as tow fee's and shop fee's when we can't enter the vehicle when posing only the fob on our person and diagnostics of this issue. THIS NEEDS TO BE RECALLED AS THIS IS A MAJOR SAFETY CONCERN

- Michigan City, IN, USA

The backlite window on my 2019 RAM 1500 Laramie (VIN: KN655467) has a recurring leak that has resulted in water intrusion into the vehicle. This water damage led to the failure of the Remote Frequency (RF) hub, a critical component responsible for recognizing the key fob and enabling the vehicle to start. The issue has also resulted in corrosion to wiring harnesses and electrical components. The vehicle is available for inspection upon request. This issue has put my safety at risk on multiple occasions. The vehicle has repeatedly failed to recognize the key fob, rendering it completely inoperable. On two separate occasions, I was left stranded and had to have the vehicle towed. Additionally, electrical failures pose a fire hazard and could potentially affect other critical systems while the vehicle is in operation. The issue has been confirmed and reproduced by the authorized RAM dealership. The dealership determined that water intrusion from the backlite window caused the failure of the RF hub and other electrical components. Despite this, RAM/Stellantis has refused to replace the backlite window under warranty, only applying a temporary sealant fix that has repeatedly failed. The vehicle has been inspected by RAM dealership technicians multiple times. Each time, the dealership has confirmed water intrusion as the source of electrical failures. RAM/Stellantis has been made aware of the issue but refuses to properly address it. There were no warning lamps or messages before the initial failure. The first symptom appeared when the vehicle failed to recognize the key fob and would not start in November 2024. After the RF hub replacement, the issue reoccurred, requiring additional repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- North Chili, NY, USA

When I get in my truck I have to wait for a long period of time before my steering wheel will unlock. After it unlocks it drives good. It-??s just take 30-45 mins for the steering to unlock before I can drive it.

- Clear Fork, WV, USA

I am experiencing an Antilock Braking System ('ABS') control module software malfunction that disables the Electronic Stability Control ('ESC') system. Last fall Sept 2024 was the first incident. I was driving back one night to my cabin construction project in Somerset, PA. It rained earlier in the day and everything was wet. I was almost back to the site, my dash lights started wildly flashing. The ESC SYSTEM OFF displayed, the (ABS) light illuminated along with SERVICE THE ANTILOCK BRAKE SYSTEM. The front passenger side tire started to shake, just as I was trying to avoid a large pothole around a bend. My truck slid straight across it and slammed my front end down in the ditch. I had NO CONTROL. It caused my side airbags to deploy and the seatbelts to lock up. I drove out of the ditch, the truck was ok. I was close so i drove to the cabin. The next morning I inspected everything, in addition: the front bumper was bent, fog light hanging, wheel well was bent, and there were a lot of scratches. I am a small business owner, I didn't want my insurance to go up, and was waiting until I could afford to fix it. The latest incidents were during the last two weeks. First, I was driving on a 70 MPH highway, suddenly service air pressure system displayed and passenger tire pressure went to -??0-??, the ABS and ESC warnings displayed, and that tire started shaking. I pulled over to check the tire thinking I had a flat, but it was fully inflated. I turned off the truck, waited 5 mins then started it back up, "fixed" then drove home. Since then, the truck is randomly locking that brake, while I'm driving. THREE separate times it has locked up. I thought I was dragging something one day as I was backing up. Next day I was backing out of my driveway quickly and it caused me to slide into the road. I test drove away slowly, seemed fine. I went through the three stop signs to get out of my plan. It locked up at the third stop sign, as i turned right almost threw me into the sign.

- Cranberry Township, PA, USA

When driving down the road the truck shifter goes to neutral and says put in park and then back in drive. It already happened to me 3 different times. If your driving down the road and it throws it in neutral and there cars around there subject to hit you or you hit someone. Especially if you can't pull over right away.

- Ville Platte, LA, USA

The contact owns a 2019 Ram 1500. The contact stated while driving 35 MPH, the vehicle hesitated. There was an abnormal clunking sound coming from the vehicle. The parking brake, traction control, and ABS warning lights were illuminated. Additionally, the stability control and AWD were temporarily unavailable. The vehicle was taken to the local dealer, where it was diagnosed that the rear sensor was damaged due to the plate dislodging. The rear plate covers the disk brakes had corroded and the bolt had become loosened. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 54,000.

- Brainerd, MN, USA

The E-Torque alternator failed unexpectedly causing me to lose power while driving down a snowy highway. The vehicle shutdown then locked itself in park stranding me on a busy highway in a snowstorm at night time creating a severe safety hazard for myself and other motorists. After taking it to the local Dodge/Chrysler dealership diagnostics said the alternator went bad, however they cannot replace it as the factory currently has 5200 of these alternators on back order. So obviously this part is having major issues with failure. I-??m certain it-??s caused many unsafe situations. I want to know why there was no recall? Thank you very much for what you do!

- Dingmans Ferry, PA, USA