10.0
really awful- Crashes / Fires:
- 4 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 7,531 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Steering- popping/ grinding noise when turning to the right. Slow turns in town and turns on highway ramps. Have taken truck to dealership with no resolution twice. Electrical- backup camera stays on after putting vehicle in drive. Computer-radio-phone resets itself every couple of weeks since I bought the truck with no fix.
- Decatur, IL, USA
Cars steering sticks to the left when turning left. Also, electrical system acts up at times. Mirrors start to tint, hazards go on and can't turn off, horn beeps randomly, and side vehicle alert comes on when no vehicle is there.
- Corpus Christi, TX, USA
The check engine light has been on several times. I've dropped my truck off at crown Dodge of fayetteville and was told on two separate occasions that's everything was taken care of. Today 1 November 2020, I've purchased a brand new $200 duralast platinum battery and it's still being drained by some unknown issue. I received some help outside of the dealership and received the error code P1dr3. I told told that was a dealership code and I would have to return the vehicle to get it resolved. This will be the third time in a months time I would have to be without my vehicle. The first time this is happened I was driving 40-45 mph and the truck completely shut off!
- Raeford, NC, USA
The contact owns a 2019 Ram 1500. The contact stated that the instrument cluster failed intermittently. The contact was unable to view the tire pressure, the oil pressure, the cooling temperature information. The vehicle was taken to an independent mechanic to be inspected. The mechanic inspected some unknown wires, cleaned the wires but, was unable to locate the cause of the failure. The vehicle was not repaired. The manufacturer was contacted and the contact was informed that the warranty had expired. The approximate failure mileage was 29,900.
- Twin Falls, ID, USA
While driving multiple dashboard warnings appeared and the power steering abruptly failed. Brought into dealer for diagnosis and repair. I was informed by the dealer the problems were corrected, these issues were apparently cased by bad ground connections, as per dealer. Four days later I again had the same problems.
- East Northport, NY, USA
After a 350 mile trip I parked the truck in the driveway the next day it was dead. This has happened 3 separate times. The dealer has had it for two weeks this time, 5 days the first time and 5 days the second time. Ram is doing nothing to solve the issue. Please help.
- Freehold, NJ, USA
The contact owned a 2019 Ram 1500. The contact stated while driving about 70 mph on cruise control, there was a strong burning odor and discovered through the rearview mirror that there was black smoke coming from the vehicle. The contact stated he pulled the vehicle over and got out the vehicle. The smoke was coming from the hood and the fire was visible under the vehicle. The police came to the scene and a police report was filed. The fire department came on the scene and extinguished the fire. The vehicle was towed to towing lot where then the insurance company towed the vehicle to an unknown location and deemed it destroyed. The manufacturer was notified of the failure. However, no assistance was offered. The failure mileage was approximately 15,000.
- Brooklyn, NY, USA
Vehicle fails to start without any notice or apparent indications of a potential issue.I had someone use a code reader and got the following code P1df3... I checked Ram forums and this is a common malfunction. Without warning something drains the battery. No one knows what will fix it yet.
- Bakersfield, CA, USA
The contact owns a 2019 Ram 1500. The contact stated that about a year ago, the vehicle was involved in an accident where he T-boned another vehicle that was turning in front. As a result, the vehicle spun three times but the air bags failed to deploy. There were no injuries sustained. A police report was filed. The insurance Agency company towed the vehicle to an independent mechanic, who repaired the cosmetic damages. The contact then turned on the vehicle and all warning lights on the dashboard failed to illuminate as the dashboard becomes dark to the point where the contact can't see. The contact also stated that the rear windows worked however, the driver side and passenger side windows failed to operate correctly and the 4 way flasher warning light that illuminates on the vehicle or works properly. The vehicle was taken to the dealer (tri-star motors 2 superior way, uniontown, pa 15401) where the technician was unable to duplicate the issue. The vehicle had not been repaired. The manufacturer was contacted and had someone inspect the vehicle but the failure was unable to be determined. The failure mileage approximately 150.
- Farmington, PA, USA
2019 Ram 1500 instrument cluster display going blank, starting out going blank when parking outside in heat and humidity it would come back when truck cools down inside. August 19 2020 I took it to the dealer to check it out. They said instrument cluster needed replaced and order one. They told me it would take three weeks to get. Call dealer Sept 12 and they have no ideal when they will get it. I have been driving since August 19 with no instrument cluster it has not work at all. See this as safety hazard.can not see alarms, mileage, oil pressure, water temp, or any alarms, had alarm yesterday for about thirty minutes while driving. Took about 20 minutes to figure it out was a sensor.
- Fuquay Varina, NC, USA
Driving truck and check engine / warning light came on stating that stop / start system unavailable service needed. Contacted dealer and took in for service. By the time I took it back to the dealer the system reset and warning was no longer in system logs. Dealer stated that since warning was not active in system they could not check message and therefore could not repair. Same issue occurred 2 weeks later and resolved itself again. I am now driving truck with out using the start / stop system.
- Cincinnati, OH, USA
While backing up to a trailer to hitch to it I was using the reverse camera in the stereo and I heard a pop and the stereo shut off along with the screen for the camera. This is the second time that this has happened with this stereo. I just had the stereo replaced in April for the same issue and I was told that it was a programming issue with the system. Will be contacting the dealer to have this stereo checked out again.
- Cincinnati, OH, USA
2019 Ram classic big horn. It's been quite a journey with this truck. First, about a month after I bought it (Feb 19) I noticed the bed was a couple of inches to the left of the cab. Turns out, it was the cab needing adjustment not the bed. Drove it for a year fine. 2 months ago I attempted to start and it was dead. The interior lights would work but it would not start'not even try to turn over. I disconnected the neg battery post and waited a few minutes, hooked it up and it started. Drove it for a couple days then, backing out of my garage it died'while moving it just died. It was on the way to the dealer for some warrenty paint repair so I figured I'd disconnect the battery again and drive it over. When I opened the door the alarm went off. Nothing I could do to turn it off. Could not turn the key to off and could not get the key out of the ignition. Pushing the buttons had no effect. Disconnecting the battery silenced the alarm. Had it towed to the dealer. They tried for two weeks to fix it. They changed the ignition module, and it didn't' work. They reprogramed the keys and it didn't work. They reprogramed 1 another new, different key and it didn't work. They programmed two new different keys and said that fixed it (makes no sense why the second key would help). It also doesn't make sense how the key fob malfunction would cause the vehicle to die when it's running. Picked up the truck and drove 200 miles. Then the next day it died while driving straight at 30 mph, in the middle of an intersection. They clearly don't know what's going on with this thing and won't pay to tow it back to their shop. They want me to send it to a local small town dealer, 4 hours from home. I can barely get them to return my calls. The service rep says all they can do is have it towed to the closest dealer.
- Omaha, NE, USA
When vehicle shifts to reverse the side mirrors tilt down to show parking lines. When the vehicle returns to drive, the mirrors tilt up back to the factory reset position rather than the position previously set by the vehicle operator. The driver may not notice the mirrors are misplaced until they are on the road. This is a safety issue. The driver has can reasonably expect the mirrors to return to the previous position. All other cars with backup mirror tilt return to pre-set position. I have contacted Ram and they claim this is the intended function of the mirror / electronics. My local dealer confirmed that Ram says this is correct function and that the safe return of mirrors to pre-set position is only available with a higher luxury trim option.
- Charlottesville, VA, USA
Truck was in motion on a city street at 40mph. Approached a stop light and the warning lights on the dashboard started going off (all of them). The windshield wipers went on and off by themselves, blinks didn't work, hazards didn't work, the RPM and mph gauges kept going up and down. The brakes didn't work so I had to use the emergency brake to stop. Pulled into a parking lot, shut the vehicle off, waited 5 minutes and started it up again. Same thing happened. Shut the vehicle off and waited 10 minutes, started it back up and this time only the check engine light came on. I made it home 2 miles down the road. The first business day available, the dealer came and picked up the truck. It has been with the dealership for the week. The called the other day and said something is wrong, they are unable to start the vehicle up now. They are waiting for an engineer to review it from the manufacturer.
- Midland, MI, USA
The dash lights go out and this makes the instrument panel very hard to see, even when backing the camera also goes dark, this happens when the vehicle is in motion and when not in motion. The cruise control does not always engage when the cruise is on. This happens while driving the vehicle. Obviously the back up camera when backing. In motion. This is not a one time thing it happens off and on when in the vehicle. I do not have any pictures as I am usually driving when it happens.
- Oswego, NY, USA
Stereo can be turned on without the key fob or pressing the ignition button causing the battery to drain dead
- West Fargo, ND, USA
I would have selected other issues above but it only allows three. Driving with family on vacation when all electrical on dash starting going crazy. Every light on dash was flashing, gauges were bouncing all over, hazards wouldn't turn on, loss of power steering, loss of brakes, wipers sped up, transmission trying to shift gears, airbag lights were on, transmission slammed in to park once vehicle was under 5 mph, and shut itself off. Had to have vehicle towed to york Chrysler in crawfordsville, in. This was on Thursday July 30. I had taken vehicle to bosak motors in merrillville, in on Friday July 24 due to same issue and was told they couldn't find the issue. I managed to videotape the issue while it was happening. I also looked online and found a couple videos of other Ram 1500 doing the same thing.
- Kouts, IN, USA
During slowing down to a stop the transmission downshifts usually from 2 gear to 1st gear and surges forward. Many times during this surge the transmission goes into neutral and the screen instructs me to shift into park and then back in to drive. It makes it dangerous if there is traffic behind me. The truck often surges when stopping and pops out of gear at once a month. Dealership said they addressed by updating drive train software. Since repair it has happened again and I took to another dealer and they state they can't replicate or know how to fix it.
- Lighthouse Point, FL, USA
- Willis, TX, USA