10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
7,768 miles

About These NHTSA Complaints:

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problem #32

Oct 032021

1500

  • miles
The instrument cluster screen in the driver dashboard has gone completely blank. You cannot see the mileage on the truck or any of the information about the truck. I went to dealer who quoted $1300 to replace the screen. I was on the highway going 65mph when the screen went completely blank and I had no control over the cruise control. Luckily I was able to get the truck to stop. My concern is that when these screens go dead and you are using something like cruise control, you no longer can see anything happening in the vehicle when the screen goes dead. Ram has refused to fix the problem for me. This all started after I did an over the air update and it bricked my dashboard screen afterward.

- Bridgeville, PA, USA

problem #31

Sep 192021

1500

  • miles
While passing pushed pedal to floor and it stayed there. got to over 100 MPH before I hit the brakes hard and the over ride kicked in. Had to pull the pedal off the floor.

- Emerald Isle, NC, USA

problem #30

Oct 032021

1500

  • miles
The instrument cluster screen in the driver dashboard has gone completely blank. You cannot see the mileage on the truck or any of the information about the truck. I went to dealer who quoted $1300 to replace the screen. I was on the highway going 65mph when the screen went completely blank and I had no control over the cruise control. Luckily I was able to get the truck to stop. My concern is that when these screens go dead and you are using something like cruise control, you no longer can see anything happening in the vehicle when the screen goes dead. Ram has refused to fix the problem for me. This all started after I did an over the air update and it bricked my dashboard screen afterward.

- Bridgeville, PA, USA

problem #29

Sep 192021

1500

  • miles
While passing pushed pedal to floor and it stayed there. got to over 100 MPH before I hit the brakes hard and the over ride kicked in. Had to pull the pedal off the floor.

- Emerald Isle, NC, USA

problem #28

Nov 012019

1500

  • 4,500 miles
The contact owns a 2019 Ram 1500. The contact stated while driving 70 mph with the cruise control activated, the vehicle decelerated and the cruise control deactivated independently. There was no warning light illuminated. He was unable to re-engage the cruise control after the failure. The vehicle was taken to interstate Dodge Chrysler Jeep Ram Fiat (701 constitution dr, West monroe, la 71292, (318) 387-2665) however, the mechanic was unable to duplicate the failure. The failure persisted. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 4,500.

- Downsville, LA, USA

problem #27

Feb 232021

1500

  • 29,600 miles
On 2-23-21 my service airbag system light, service antilock brake system light, service electronic stability control light, ABS light came on and cruise control stopped working on my 2019 Ram 1500. The truck is under warranty and the dealership is making me drive my vehicle because they dont have the parts to fix it.

- De Witt, AR, USA

problem #26

Feb 042021

1500

  • 8,504 miles
Transmission automatically disengaging on it's own while driving at speed of 30-40mph. Vehicle was being driven in rush hour traffic for at least 25 minutes at the approx speed on highway. No snow, transmission was in 2wd entire time. This has happened multiple times now with the vehicle. No errors were displayed, vehicle was already taken in to Dodge for repair with no faults found. I contacted Dodge and they did not believe me. I now have video proof of the truck and witness of the truck disengaging the transmission on it's own. I did not manually change anything. I have one other video from my passenger that I did not upload this is the second time I've reported this but the first with actual video evidence https://www.facebook.com/wesley.goad.94/videos/5831564673527699 https://www.youtube.com/watch?V=fdpgq0Z1ags

- Lanham, MD, USA

problem #25

Jan 292021

1500

  • 12,205 miles
I was driving in the city in traffic. I was accelerating at about half throttle or less, when the gas peddle went all the way to the floor (full throttle). The truck accelerated out of control, I tried lifting the gas peddle with my toe and it kept going straight back to the floor. I was braking and trying to not crash. I was able to change into an empty lane and get the truck to come to a stop. When the truck was at a stop the gas peddle remained all the way at the floor. I lifted the pedal several times with my toe and it would fall back to full throttle. I shifted to park and the peddle returned to its normal level. After this happened the truck will not go any higher than 4th gear now and got towed to the dealership.

- Sacramento, CA, USA

problem #24

Dec 152020

1500 8-cyl

  • 27,000 miles
For the second time in 3 months, while I was driving down the highway all my dash lights just came on and my truck started to accelerate on its own even with both feet off both pedals. Traction light, ABS light, parking light, throttle sensor light, and check engine light all stay on. (have picture and video) passenger side headlight also stopped working. Took to Ram dealership October I believe and they said PCM needed an update and they did that. Also replaced whole passenger headlight housing. Well yesterday December 15th same thing happened and I almost got into a wreck. Lights came on so I went to brake and pull over, nothing happened. Truck actually accelerated on its own from 40mph to 60mph. Took to dealership first thing this morning and they said they have no record of fixing any of these issues... wanted me to leave my truck for an unknown amount of time and but they couldn't get me a loaner or anything to get me to work. Said there was nothing they can do until I have time to leave it, pretty [xxx] so now im driving an unsafe truck on the highway to and from work. Kids and wife also drive/ride in this truck. (it wont let me upload the video) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Goose Creek, SC, USA

problem #23

Dec 072020

1500

  • 7,900 miles
Traveling around 35-40 mph I was approaching a stopped light. I eased off the gas and when the gas pedal no longer "engaged" the transmission the computer/software disengaged the transmission without my doing. No error was displayed and the knob still showed as in the drive position. As I pressed the gas pedal the rpms rose but because the transmission was in neutral it only revved the engine. I had to pull over, manually place the knob into park, then wait a few seconds then back into drive. The truck resumed normally after that. This is not the first time the transmission disengaged itself into neutral or into a lower gear. I did not try to force the truck into neutral while it was moving. The truck was in motion on a city street. The most important thing to note was the position of the gas pedal I had just eased off of it slightly intending the truck to slow down. Last year I had the truck serviced for the recalls. Today 12/8/2020 with 7900 miles on the truck I placed the truck into service for them to ascertain the problem.

- Lanham, MD, USA

problem #22

Oct 262020

1500

  • miles
The contact owns a 2019 Ram 1500. The contact took his vehicle to harry brown's Chrysler Dodge Jeep Ram(1747 grant St nw, faribault, mn 55021) for a routine maintenance check and unbenounced to him his vehicle was serviced for NHTSA campaign number: 20V513000(vehicle speed control). Upon return of the vehicle, the contact stated that there were holes in the driver side floor mat. The dealer was made aware of the issue and referred him the the manufacturer. The manufacturer was notified of the problem and the contact was informed that this was the remedy to the recall was approved by the NHTSA. The contact stated that the remedy exposed the floor mats to outside elements which can cause the mats to become easily stained. The contact had yet to experience the failure.

- Waseca, MN, USA

problem #21

Nov 232020

1500

  • 19,000 miles
Multiple instances, when using cruise control switches becomes inactive, will not power on and sometimes will not cancel setting forcing me to tap the brakes to disengage. On one occasion when using the set button it reverted back to a previous higher speed and started unintended acceleration, I was able to cancel by tapping the brakes.

- Parkville, MO, USA

problem #20

May 032019

1500

  • 5,000 miles
The dash lights go out and this makes the instrument panel very hard to see, even when backing the camera also goes dark, this happens when the vehicle is in motion and when not in motion. The cruise control does not always engage when the cruise is on. This happens while driving the vehicle. Obviously the back up camera when backing. In motion. This is not a one time thing it happens off and on when in the vehicle. I do not have any pictures as I am usually driving when it happens.

- Oswego, NY, USA

problem #19

Mar 212020

1500 6-cyl

  • 21,000 miles
The first issue was the airbag light came on when starting and stayed on since and the app said airbag may not deploy. The dealer said in Mar it was safe to drive. In April the truck while engaging the cruise would speed up above cruise set or just turn off without breaking. Now no cruise at all and I am disabled so it would be nice to have that feature for long drives. I called again they said I was welcome to call hq. Now not even a month later I have no horn while driving and needed it. This is the last straw. How is this safe with no airbags or a working horn?

- Mc Kenney, VA, USA

problem #18

Mar 202020

1500 6-cyl

  • 5 miles
Cruise control button on steering wheel sometimes wont turn the cruise on especially when its cooler outside and when first turning truck on you have to push the button like time times for it to register it while driving.

- Waterford, NY, USA

problem #17

Feb 032020

1500 8-cyl

  • 25,470 miles
I was driving on I94 eastbound highway, I pressed the brake pedal to slow down for traffic then accelerated and the truck accelerated at full downpower. I lifted my foot off the accelerator, but the pedal stayed on the floor and the truck kept accelerating. I got up to 105mph in no time at all, then pressing on the brakes as hard as I possibly could so I didn't hit the vehicles in front of me. This slowed me down to about 60mph slowing the truck down enough to move from the far left lane to the far right shoulder, with the truck still at 5K plus rpms, I then was able to put the truck in neutral using the shifter knob. The vehicle then displayed the electronic throttle control warning light on the dashboard. During this whole time the accelerator was on the floor and the truck was trying to out power the brakes. I then powered off the vehicle entirely. I was then attempting to restart the vehicle to get myself off the unsafe shoulder of the highway and the throttle was still stuck to the floor and was ticking with error codes reading on the dashboard. I then turned the key back to the off position and had to wait over a minute in order for the truck to start so I could get off of the unsafe shoulder. This is a huge concern and I have stock floor mats in my vehicle. Component that failed was the electronic throttle control system. Took to Chrysler dealer stated nothing wrong with vehicle. I have video proof!

- Macomb Twp, MI, USA

problem #16

Dec 102019

1500 6-cyl

  • 35,000 miles
On 12/10/19 the driver was driving a 2019 Dodge Ram 1500 when the accelerator got stuck and he could not slow down. The driver tried pressing the accelerator to release it but this did not work. The driver then tried to press on the brakes but the vehicle was accelerator faster than it could stop. The driver than ran head first into a parking garage wall totaling the Dodge Ram. All airbags were deployed and there was major front end damage. No police report due to private property. There is a report through towne park and hilton located at 401 North high St. Columbus, oh 43215

- Columbus, OH, USA

problem #15

Nov 192019

1500

  • 700 miles
Vehicle has adjustable height gas pedal and factory floor mats properly installed. After near-miss accident I found the gas pedal stuck down on a vertical rib of the floor mat. Pictures attached. When pedal height is adjusted full up or full down it can not reach floor mat. When adjusted mid range though, the pedal can reach the floor mat and stick to the top of the far right hand rib. I was pulling away from a 4-way stop going straight when the 395hp vehicle maintained violent acceleration. Pressing the brake I believe stopped the violent acceleration or decreased it significantly. I needed to touch the pedal again to get to a safe place and again just touching it caused violent acceleration. Regained control of the vehicle and pulled over and found the pedal stuck to the top of the rib. Was a few blocks from where I purchased the vehicle a few days before. Their resolution was to confiscate my floor mat and for me to go to a parts store to buy a new one for my $45,000 vehicle.

- Pahrump, NV, USA

problem #14

Nov 192019

1500 8-cyl

  • 700 miles
Vehicle has adjustable height gas pedal and factory floor mats properly installed. After near-miss accident I found the gas pedal stuck down on a vertical rib of the floor mat. Pictures attached. When pedal height is adjusted full up or full down it can not reach floor mat. When adjusted mid range though, the pedal can reach the floor mat and stick to the top of the far right hand rib. I was pulling away from a 4-way stop going straight when the 395hp vehicle maintained violent acceleration. Pressing the brake I believe stopped the violent acceleration or decreased it significantly. I needed to touch the pedal again to get to a safe place and again just touching it caused violent acceleration. Regained control of the vehicle and pulled over and found the pedal stuck to the top of the rib. Was a few blocks from where I purchased the vehicle a few days before. Their resolution was to confiscate my floor mat and for me to go to a parts store to buy a new one for my $45,000 vehicle. See also ODI 11288197. Consumer stated have a lot of controls background and immediately assumed the braking cut back on the power and was very sure when it took off again. Consumer acrossed the intersection and had enough speed to make it to a safe place to pull over. Pulling up the pedal was not a viable option. Consumer forgot to determine if the engine button shuts off the engine immediately at speed.

- Pahrump, NV, USA

problem #13

Sep 232019

1500

  • 4,000 miles
Several times the vehicle brakes hard (as in locks up the brakes) when backing up and auto braking is enabled, but nothing is there. Same thing when driving forward, forward collision warning auto brakes when nothing at all is there, almost resulting in being rear ended at least twice before I turned it off.. at least I am able to turn it off. I kept the warning on, and it goes off all the time when I cross speed bumps or shadows from overpasses. This is extremely dangerous and continues after tsbs that are supposed to address. Another known issue that Ram isnt addressing publicly is brake squealing - there is an internal memo about it, but dealerships are not addressing it - it happens when you break lightly to slow down between 70-40 mph, but they can never seem to reproduce it at the dealer. I opened a case with Ram and they have done anything other than what the dealer did...I am most worried about the safety features causing an accident, please help! latest date the front collision warning activated when nothing was there was today. It happens all the time.

- Round Rock, TX, USA

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