10.0

really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,769 miles

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« Read the previous 20 complaints

problem #71

May 042020

1500 8-cyl

  • 17,500 miles
Started the vehicle last night and got an alert that the power steering was unavailable. Power steering is not working. The car was stationary.

- Cogan Station, PA, USA

problem #70

May 012020

1500

  • 24,000 miles
Speedometer and entire instrument cluster stopped working, wipers started working, transmission would not shift. Message on cluster stated to get where you're going and don't turn engine off or it may not restart. Driveability was greatly reduced, power steering seemed to be less effective. Error and warning messages from all the electronic modules flashed on the driver display in sequence. Dealer starr motors of suffolk, Virginia indicated that without an active condition they cannot troubleshoot and repair so they sent us back out on the road with this vehicle. Error code U1817 is displayed as a non-active historical diagnostic trouble code. Hitting a bump in the road seemed to trigger momentary return of cluster functionality, with a return to non-functionality shortly thereafter.

- Portsmouth, VA, USA

problem #69

Mar 302020

1500

  • 9,500 miles
On three separate occasions the vehicle power steering stopped working. One event was while driving the vehicle at highway approved speed on the interstate when the vehicle's power steering stopped operating suddenly in heavy traffic on a curve. The vehicle was extremely difficult to manually steer to a safe location in traffic. Next two events happened at the start of the day shortly after starting the vehicle's engine. A message is displayed on the panel "service power steering". there is no power steering functioning when this error is displayed. With each event the nearby service center for the manufacturer has needed to keep the vehicle multiple days to work with the manufacturer on a solution. On another issue the vehicle was unable to drive forward or reverse on first delivery (within 100 miles) and again around 2500 miles. The transmission would not go into gear and needed the service center to reprogram the transmission to make it work.

- Bellevue, WA, USA

problem #68

Aug 202019

1500

  • 2,500 miles
The contact owns a 2019 Ram 1500. The contact stated that while driving at 40 mph, the contact made a left turn however, the steering wheel failed to return to the center. There was no warning light illuminated. The vehicle was taken to the tyson Chrysler Dodge Jeep Ram 1 sw frontage rd, joliet, il 60404, (815) 741-5530), to be diagnosed. The contact was informed that the ground terminals needed to be tightened. The ground terminals were tightened however, the failure recurred. The manufacturer was made aware of the failure and stated that the failure was not a known issue. The failure was not repaired. The failure mileage was approximately 2,500.

- Ottawa, IL, USA

problem #67

Oct 232019

1500

  • 6,931 miles
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the power steering would ceased without warning while turning the steering wheel to the left. The contact stated that extra effort was needed to release the steering wheel to operate the vehicle as designed. The vehicle was taken to fernelius Chrysler Dodge Jeep Ram located at (11283 N straits hwy, cheboygan, mi 49721) twice however, the mechanic was unable to retrieve a fault code. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was 6,931.

- Mackinaw City, MI, USA

problem #66

Feb 172020

1500

  • 4,347 miles
Getting ready to make a left turn into my driveway, when the steering wheel wouldn't turn and a "power steering unavilable//service required " message popped up on the dash display. I am very fortunate the it didn't happen on a busy road. I was able to get it into the driveway, but the "power steering unavailable/service required" light will not go away. All of the previous recalls have been performed. Due to a previous wreck, there is no warranty on this truck, because of a reconstructed title.this truck was repaired with 1492 miles on it and now has 4347 miles.

- Lafayette, LA, USA

problem #65

Feb 262020

1500

  • 4,000 miles
When driving above 40 mph the steering sticks. It happems while driving into and out of turns. The steering grabs/sticks and has to be forced to correct. Extremely dangerous on our 2 lane roads in Hawaii. All of my required recalls have been corrected. This is a new issue. I have been noticing this issue since June 2019.

- Kailua Kona, HI, USA

problem #64

Nov 152019

1500

  • 245 miles
After taking possession of our new 2019 Ram truck I began to drive home. As soon as I came into a left hand turn the steering stuck in the 10 or 11 O'clock position when trying to return to center. I almost crashed into oncoming vehicles. I returned the truck to the dealership immediately and they said the steering was fixed. When I picked it up the second time the steering was still defective. Very dangerous. I almost got into an accident several times on the way home for the second time. The threat of overcompensation is a major concern also.

- Seeley Lake, MT, USA

problem #63

Jan 202020

1500

  • 16,666 miles
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds the lost power steering which made it difficult to maneuver the vehicle. The contact stated that extra effort was required to maneuver the vehicle. The contact stated that a message stating power steering unavailable; service required, was displayed on the instrument panel. The vehicle was taken to hall Chrysler Ram located at (3152 Virginia beach blvd, Virginia beach va) however, the technician was unable to duplicate the failure. The vehicle was not repaired. After retrieving the vehicle, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 16,666.

- Norfork, VA, USA

problem #62

Feb 132020

1500

  • 16,700 miles
Power steering went out twice and the dealership can't find the issue when the vehicle gets to the dealership. It's going out in the highway and the roadway

- Norfolk, VA, USA

problem #61

Feb 052020

1500

  • 9,500 miles
I own a 2019 Ram 1500 4X2 big horn currently with 9600 miles. This has been an ongoing issue since the truck was new and I see that other Ram owners have had a similar problem. When traveling at speeds between 40-55 and in a left hand curve with the wheel between 10 & 11 O'clock, the steering wheel seems to catch and not return to center without forcing it. When the correction is made it makes the truck jerk and feel unstable as it comes out of the curve.

- Loganville, GA, USA

problem #60

Oct 212019

1500

  • 7,500 miles
While driving truck at low speed, power steering stopped working, making it difficult to steer. Within a minute, the power steering randomly began working again. Over correction at this point could have caused a serious crash. Called dealership and was told to activate assist button to have truck towed because it is not safe to drive. Truck was towed to dealership for service. Was told there was a recall for this issue--loose ground wire in front driver fender area. Was told issue was fixed. Picked up truck. Within weeks, loss of power steering recurred while driving at 35-40 mph, then abruptly resumed in about a minute. Again, overcorrection at this point could have resulted in serious crash. My truck has since been in the service department at the dealership and it has been over 2 months! this qualifies it as a lemon in accordance with my state's lemon law. I'm told they are not able to reproduce issue and so warranty will not allow them to work on fixing it. Filed complaint with fca and a case was opened but have been bounced around to several case managers and currently no one is returning my inquiries. I have requested a full buy back. Feels like a smokescreen with nothing but delays and excuses. The dealership has been outstanding, but at the moment I have lost faith in fca and the Ram brand.

- Wayne, PA, USA

problem #59

Nov 212018

1500

  • 3,500 miles
When driving speeds are in excess of 70 mph steering wheel does not return to center when steering on the freeway.

- San Pedro, CA, USA

problem #58

Nov 192019

1500

  • 9,900 miles
I purchased a 2019 Ram 1500 two weeks ago. I quickly started experiencing power steering failures (unexpectedly), I noticed the ac didn't work, and the mirrors ratchet when adjusted. I had it looked at by a dealership where they fixed the power steering, at least temporarily. Of course we didn't experience power steering problems until me and my family went on a cross country trip. Intermittent power steering failures in unfamiliar area, at night, and in poor weather made traveling in my new truck very stressful. I still don't have power steering and we are getting ready to drive home from thanksgiving on Saturday (in two days). This is extremely dangerous, I've had too many close calls on this trip with power steering re-engaging causing me to serve out of my lane. Please help!

- Pace, FL, USA

problem #57

Oct 122019

1500

  • miles
Lost power steering while backing up a camper trailer

- Land O Lakes, FL, USA

problem #56

Oct 092019

1500

  • 2,200 miles
While steering left, the steering wheel gets hung up, and does return to center without forcing it back to center.

- Gilbert, SC, USA

problem #55

Sep 042019

1500

  • 7,400 miles
While making a slight left turn about 10 to 11 O clock steering wheel is locking up and have to force the wheel to center. Very dangerous in the rain and I could only imagine what would happen in the winter time. I notice it more getting on the on ramp or back country roads with a speed range from 20 to 45 mph. The dealer crown Dodge in greensboro nc says that I need to do a 4 wheel alignment to make sure right and that I have to pay for because its not covered under warranty. Truck has 12160 miles. Code in the system for steering angle sensor. This is unsafe and my truck has been sitting at the dealership for weeks now with no final repair.

- Asheboro, NC, USA

problem #54

Aug 122019

1500

  • 19,000 miles
Steering wheel will stick and not return to center when turning left or veering left at highway speeds and when entering on ramps to highways. This can be a serious safety issue as it takes excessive force to bring the wheel back to center, which could lead to overcompensation and eventually wrecking.

- Melissa, TX, USA

problem #53

Jan 012019

1500

  • 1,000 miles
Steering seems to stick to the left at 40 mph and up.almost sticks at 10-11 oclock..must be forcefully returned to center line.seems to over and under steer needs to be constantly managed.it is dangerous.

- Malibu, CA, USA

problem #52

Sep 122019

1500

  • 10,000 miles
I'm having an issue with the steering on my new 2019 Ram 1500 new body laramie longhorn. I now have 10,000 miles on the vehicle. I noticed this when I first obtained delivery. Most of my driving has been on rather straight roads with a few curves. I'm in Colorado on the East side of the mountains. This week we took a trip up into the mountains. Took some paved back roads and off the interstate driving. Drove about 12 hours. When turning the wheel to the right for a curve in the road, the steering wheel centers correctly, as all vehicles would that are aligned properly. However, a left hand curve at just about any speed, has a catch in it. It will want to continue turning left even after I'm out of the curve. It's as if there's a high spot in a round gear or a tight cog in a gear. I have to put pressure on the wheel to pull it back. I've had the alignment checked. I mentioned something to the dealer after first noticing it, and he suggested the button that will pull back the wheel when the truck wanders out of the lane. But, it will do that when it's in function or when I disable it. The steering, I've been told, is not mechanical but electronic. I know nothing about that type of steering. I've driven trucks all my life, having a class 1 license years ago. 18 wheelers, etc.. I'm 75. Never had this issue with any vehicle. Any advice? I have an appointment with the dealer service department in about 10 days to take it in for a look see. This is dangerous.. my wife could not drive this vehicle. It would freak her out having to pull the steering back out of oncoming traffic.

- Windsor, CO, USA

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