10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,951 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #16

Dec 202018

1500

  • 2,400 miles
While driving home on the highway approximately 20 mile commute when making left turns the power steering stops working at a specific area of the turns. Does not happen while making right turns. The longer you drive the more frequent the problem shows up. When you first start the trip does not show up right away ten after 18-20 miles will start to show the problem at lower speeds between 35-40 mph. Due to what I consider an unsafe condition in the steering I put the vehicle into the dealership before an accident or worse occurs. The service manger took the vehicle out for a test drive for 20 miles and did experience the issue with steering. The dealership has not found anything after 3 days and is in contact with Chrysler.

- Manchester, NH, USA

problem #15

Jan 042019

1500

  • 1,650 miles
After driving for about 10min in town (30-50mphs) the power steering warning went off and power steering failed in traffic for about 90 sec before returning.

- Albuquerque, NM, USA

problem #14

Dec 312018

1500

  • 9,255 miles
The vehicle initially had a reported steering failure twice on December 19th. This was reported to NHTSA under file 1162423. The vehicle was taken to the dealer the same day. The dealer was unable to determine why this occurred. Then, again on December 30th this occurred again at highway speed, almost causing a collision. Immediately contacted the dealer again and the dealer was concerned over safety issue and offered a rental vehicle while inspecting the vehicle. On the way to the dealer this morning, the power steering turn off and again the message center displayed in red " power steering unavailable service required".. this was displayed on the prior occasions.... while driving slowly to the dealer this loss of steering occurred another 3 times intermittently with another warning "service air suspension immeditaley".... keep in mind that when the power steering leaves with electronic steering very little control remains. Since this has been reported to the dealers and also to NHTSA numerous times from various geographic areas since August 2018 I am surprised that a recall has not been issued and or a remedy through the dealers.

- Clayton, NY, USA

problem #13

Dec 292018

1500

  • 1,996 miles
Started truck in a parking lot and started to pull away, went to turn and truck went straight till it indicated to 'service power steering.' Once I realized it had lost all power steering I was able to limp it home with much effort to make turns. Traffic was light so was able to use multiple lanes to make turns. While driving home however, about 65 mph the power steering came back on pulled the truck hard to the right and centered back up, then quit again after three miles.

- Gillette, WY, USA

problem #12

Dec 122018

1500

  • 10,000 miles
I was driving down interstate I95, when I got an alarm on my dashboard saying my power steering was unavailable, and I had no power steering, I took my truck to the dealer and they checked for loose wires and changed the PCM module and the battery sensor, my truck has been there 3 times as this last from anywhere from 10 seconds to 10 minutes, and has been doing this 6-10 times a day

- Elkton, MD, USA

problem #11

Dec 192018

1500

  • 9,000 miles
Reported this yesterday and unable to update in the system. Brought vehicle to dealer after the 2 failures... unable to replicate dealer process a recall and an update. Not certain if this steering issue is resolved. Filed under complaint number 11162423 dated 12/19/18

- Clayton, NY, USA

problem #10

Dec 192018

1500

  • miles
Today at 8:45 am my vehicle lost its steering while backing in a parking lot. Then again while entering state route 12 in clayton, NY. The steering returned after restarting the vehicle. Then while driving in traffic the steering again failed. I stopped and pulled very hard and the vehicle slowly turned onto the next road on my right. I drove for several miles with the steering returning occasionally. Dodge Ram dealer was about 5 minutes away and slowly arrived at dealer. They are checking it now. The vehicle is a 2019 with slightly over 9000 miles. This event was extremely very close to serious accident.

- Clayton, NY, USA

problem #9

Dec 032018

1500

  • 7,000 miles
The contact owns a 2019 Ram 1500. While driving various speeds, the power steering inadvertently lost power for a few seconds and the power steering failure warning indicator illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 7,000.

- Inver Grove Heights, MN, USA

problem #8

Dec 012018

1500

  • 100 miles
Truck make clunking noise throughout the chassis while turning.

- Katy, TX, USA

problem #7

Sep 042018

1500

  • 525 miles
Vehicle in a left hand turn over 30 mph will not correct itself and has to be manually corrected or the vehicle continues turning left. Ram acknowledges the problem but no solution as of this date December 1, 2019. Ram rapid response team stated "if customer maintains contact with the steering wheel their is no safety issue."

- Meridian, MS, USA

problem #6

Nov 172018

1500

  • 4,100 miles
While driving in dallas over the weekend, the trucks power steering became unavailable. Happening at slow speeds through a residential area. The truck was stopped, turned off then started again and it came back. For a 6 mile drive, this is how the truck acted. Once it was left parked for 3 hours, it started and ran fine. The following morning while driving down the interstate at 75 miles per hour, the power steering became unavailable yet again. This lasted for over 19 miles, but finally came back.

- Claremore, OK, USA

problem #5

Sep 142018

1500

  • 150 miles
While driving cornering left or right steering wheel holds position when released will not straighten out you have to fight steering to straighten the vehicle out of the turn dealer said nothing is wrong they cannot do anything brown's Chrysler Dodge in medford New York this happens at any speeds

- Centereach, NY, USA

problem #4

Oct 202018

1500

  • 2,270 miles
While driving my work today I was taking a left turn and my power steering stopped working. My car had the power steering light pop up and also my screen in my gauge clustered said, "power steering unavailable service required." I literally almost crashed into a huge electrical pole. Due to my steering while becoming extremely stiff. My current milage is 2270.6 miles. About a minute later my power steering came back and my truck was fine. While parking my truck at work in the parking lot about 5 min. After the first failure my power steering failed again but came back within seconds. On the way home from work tonight my power steering failed and didn't come back for about 8mins/several miles. My power steering continues to fail then come back to normal then fail again. The vehicle was in motion and on a city street. This occurs randomly while turning and or going straight.

- Sturtevant, WI, USA

problem #3

Oct 122018

1500

  • 5,000 miles
The power steering stops working intermittently. It may be for a few seconds, or a few minutes. I may go a couple of days without a failure, when it does happen, it tends to happen several times in a short period of time. It has happened at all speeds on city streets and highways.

- Pilot Point, TX, USA

problem #2

Sep 222018

1500

  • 6,300 miles
This truck has had power steering system cease to function 2 times in 3 weeks, on or about 9-1-18 warning lights came on power steering would not operate, vehicle very difficult to steer, dealership had truck for 1 week, said it was fixed.today,9-22-2019 while leaving home and attempting to make a turn, warning lights came on power steering failed and truck was very difficult to steer, while trying to make it to dealership, power steering would come back on and go right back off making curves and turns very difficult.

- Kincaid, IL, USA

problem #1

Aug 202018

1500

  • 12,075 miles
The steering went out due to a PCM failure. The dealer said that the PCM shut down the steering due to sensing too much voltage from generator to protect this unit. I was traveling on us highway 400 at 50mph when it would not steer left or right. It would only go straight. I feel that Ram needs to put something else in line so that steering is not shut off if this happens again.

- Valley Center, KS, USA