Driving at 35mph the first time when the power steering completely turned off. Now happens when turning the truck on, then power steering turns back on after a few minutes. There are other recalls for this exact problem on other VIN numbers.

- University Place, WA, USA

Passenger side tie rod inner end outer separated and upon inspection threads had rusted and they pulled apart in a simple left turn. Luckily it as at low speed, but had just gotten off the interstate at 70 mph. This could have been a catastrophic accident had it happened on the interstate. Dealership and tow truck driver said they had never seen this on a 2019 vehicle with less than 100,000 miles.

- Fountain Inn, SC, USA

Driving at 35mph the first time when the power steering completely turned off. Now happens when turning the truck on, then power steering turns back on after a few minutes. There are other recalls for this exact problem on other VIN numbers.

- Dayton, TX, USA

I was driving and my power steering failed without warning causing me to nearly crash on the throngs neck bridge moving at 55 mph. The dealership will not tow my truck because I am in New Jersey. So they rather me get hurt or die rather than spend a few dollars to have me towed

- Massapequa, NY, USA

Just over 23,600mi of generally on-road use, the electronic power steering (eps) failed on a trail in the snow, nearly sending the truck truck uncontrolled into an embankment. The eps had first locked up during a 3-point turn - the steering feel was as if the steering lock snapped 'on', not allowing the wheel to return to center after being turned (to the right). No error lights were seen, so I chalked it up to a fluke. This then happened a few more times on the same day, at uneven intervals until the eps failure without notice. When the eps failed, a loud whining / grinding sound was emitted from the steering area at the slightest rotation of the steering wheel. With the truck off, the steering rack made a deeper 'thunk when the wheel was rotated manually and at that point, the eps stayed off, allowing non-eps steering to recover the truck. There's plenty of dashcam video which tells the story, static images don't show anything out of the ordinary. Https://www.youtube.com/watch?V=lq3mf6vayyu

- Rancho Cordova, CA, USA

Alignment is off and I only have 22,000 miles on vehicle and it's worn only the outside edge of tires alignment is off nearly 1.5-2 inches

- Tyler, TX, USA

Power steering starts and stops working intermittently and at random. Sometimes it won't work for minutes/hours at a time. Other times it cuts out and then comes right back on repeatedly. Vehicle is very difficult to control when this happens, especially when it cuts in and out during a turning maneuver. Each instance is accompanied by a message on the dash screen advising to service power steering. Removing, cleaning, and retightening the battery ground cable fixed the problem temporarily. No maintenance or alterations were performed to the battery ground cable/contact before the problem started.

- Phoenix, AZ, USA

Power steering failure at 17000 miles while stationary. I took it to the dealership and they said they could only recreate it once and were unable to fix it. After 2 weeks, they had me pick it up. 3 days later, it happened again while I was backing out of the gas station.

- League City, TX, USA

I was stopped at a right light, made a right turn and immedailty lost all steering it was locked in a right turn had to slam on the brakes after the truck ran up over the curb onto the sidewalk inches from driving through a brick wall. I shut the truck off started it again and everything seemed fine. I was 3 hours from home since everything seemed fine after driving another 30 miles or so I headed down the mountin to go home. Heading down hill on a very curvy road I lost all power steering on a corner and it took everything I had to keep it on the road and avoid driving off the side of a mountain. Exxtremely dangerous and scary. I was able to limp the truck home from there driving at slow speeds to be able to maintain control. I am driving a 2019 Ram 1500 bighorn.

- Mesa, AZ, USA

Complete loss of power steering assist while driving on local street / in light traffic. Power steering unavailable / service required warning appeared on dash. Was able to control truck and get to nearest dealership.

- Coral Springs, FL, USA

The truck has been intermittently experiencing loss of power steering. This situation has been happening after I stop the truck. Has happened 2 times now. Makes it extremely dangerous to drive and or maneuver to get to a safety spot. Also when this happens, it loses lane, departure adaptive cruise control, assisted braking & most electronic safety features.

- Cranberry Twp, PA, USA

When turning to the right the front left wheel makes a grinding noise similar to ABS activation causing turn resistance and "understeer" nearly resulting in several collisions. When repair was attempted Ram reported they were aware of the issue, but have no repair. This results in an unsafe vehicle to drive as the understeer could readily result in a collision.

- Cochran, GA, USA

When turning to the right at low speeds (< 45mph) the vehicle's left front wheel makes a grinding noise similar to when ABS kicks in. The vehicle resists the turn and has resulted in near loss of control multiple times. Dealer cannot fix the issue and has been informed by Ram that this is a known issue with no fix. This issue started shortly after purchase and has continued to worsen over time. From research performed it is clear that this is a well known issue with no resolution available and no action has been taken by the manufacturer resulting in a serious safety issue for those owning this vehicle.

- Cochran, GA, USA

While driving my steering locked up and I had a notification on my dash cluster that said power steering was temporarily unavailable and required service. It took me about an hour to get the truck to where I could move it. If I would have been driving fast, this could have really hurt or killed someone.

- Manchester, TN, USA

My wife drove the truck home on a Saturday with no issue. I warmed the truck with the remote start the following Monday and when I entered and started it to drive, was unable to. The infotainment center informed me that the power steering was inoperable. Shut off and restarted with the same result. 1 year old and 8,000 miles and cannot drive it! have to wait a week to get it in to local dealer for a look and not sure it can be driven. May need to be towed in!. vehicle was stationary at the time.

- Mayville, MI, USA

Steering- popping/ grinding noise when turning to the right. Slow turns in town and turns on highway ramps. Have taken truck to dealership with no resolution twice. Electrical- backup camera stays on after putting vehicle in drive. Computer-radio-phone resets itself every couple of weeks since I bought the truck with no fix.

- Decatur, IL, USA

Cars steering sticks to the left when turning left. Also, electrical system acts up at times. Mirrors start to tint, hazards go on and can't turn off, horn beeps randomly, and side vehicle alert comes on when no vehicle is there.

- Corpus Christi, TX, USA

This morning 10/23/20 at 0530 I was driving out of my drive way which is 128 feet long. Making a right turn on to the street and my power steering locked up. Code on the dash says "power steering service due soon". I could not turn left or right. I had to muscle the steering and reverse the truck back to my house. My 2019 Ram has around 14,000 miles. I'm sure glad I was not on a side street or the freeway. It could of been a bad situation.

- Spanaway, WA, USA

While driving multiple dashboard warnings appeared and the power steering abruptly failed. Brought into dealer for diagnosis and repair. I was informed by the dealer the problems were corrected, these issues were apparently cased by bad ground connections, as per dealer. Four days later I again had the same problems.

- East Northport, NY, USA

Steering make loud noise when turning stationary and moving and vibrates steering wheel. I have taken to dealer 3 times and they confirmed problem. Stated they are waiting on Ram to get fix. It has been over 5 months and engineering does not come up with fix. I have complained to national Ram to no help.

- Lowell, AR, USA