10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 13,745 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2019 Ram 1500. The contact stated that while driving 60 MPH, the steering wheel was difficult to maneuver. There was an unknown warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,861.
- Shreveport, LA, USA
Power steering intermittently failing, then completely failed and is very hard to turn.
- Tiki Island , TX, USA
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 30 MPH, the steering wheel became difficult to turn. The contact stated that the service power steering warning message was displayed. The vehicle was taken to a local mechanic where it was diagnosed with needing the steering gear replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.
- Santa Cruz, CA, USA
Vehicle makes a noise similar to the antilock braking sound when making right turns. Ram does not have a fix for the issue. The issue is happening more frequently.
- Janesville, WI, USA
On October 27, 2021 I was pulling into a parking lot at extremely low speed and upon turning heard a pop noise and felt a minimal jolt in the steering wheel. Letter in the day as I was leaving I turned right to come home and had the same experience. The next morning same thing at slow speed turning either left or right. Made appointment at dealer for first available date which was November 1, 2021. I received this from the dealer service team: Concern Critical Customer States There-€™S A Popping In The Front End Wall Turning Issue TEST DRIVE AND INSPECT FRONT SUSPENSION - PASSENGER FRONT SWAY BAR LINK WORN/SEPARATED DRIVER SIDE ALSO SHOWING SIGNS OF FAILING NEEDS BOTH REPLACED AND ALIGHNMENT Recommendation REPLACE SWAY BAR LINKS AND ALIGNMENT with an almost $1,300 repair bill. I was told this was not covered by my 5 year 60,000 mile warranty and that parts were back ordered and expected not until 11/24/2021. I started researching and located multiple forums that stated this was a known issue. I also spoke to a mechanic that stated this was not normal on a vehicle with under 60,000 miles. I was also told that if it separates it could cause an accident and possibly result in injury or death. My question is why has a recall not been made with this being a known issue. This vehicle I purchased new from this same dealer and had never been off road. I don-€™t understand the integrity of the design for a vehicle that is four wheel drive and should be built to perform off-road having this issue with no off road activity ever taking place. Could you please take a look into this since I was made aware that if I didn-€™t pay this large amount for the repair it could be a safety issue? Thanks for your review and looking into this matter.
- Chattanooga, TN, USA
Steering control While driving higher then 40 MPH the steering stick both right and left when going around a bend. This has caused 2 oversteering events with out accidents or injuries. This will be much more dangerous during inclement weather, especially snow. The dealer or service has not been contacted as of yet, nor have the parts been inspected. No working lamps were illuminated. This vehicle is a Certified Preowned that was purchased out of state. The problem was noted during the ride home after picking up then vehicle. Originally I thought it was the tires, it was not.
- Brookhaven, NY, USA
The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds and making exclusively left turns, the steering wheel inadvertently locked in position, not allowing for movement of the steering wheel. The contact stated no warning light was illuminated. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was informed of the failure. The contact was awaiting a response. The failure mileage was approximately 6,000.
- Cocoa, FL, USA
5.7 2019 Ram 1500 Rebel with MDS engine stop with low MPH and turning onto oncoming traffic. I was not accelerating, nor applying the brake. Just slowly rolling into a left turn. It has happened about 4 times and usually during a U-turn. Only two options to get it out of condition during oncoming traffic!!! 1) Engine dies, apply the brake, shift to park, release the parking brake, shift to drive 2) While still rolling in turn, engage/turn the shifter to neutral and lightly touch the brake pedal, the engine will start, then shift into drive
- La Vernia, TX, USA
The contact owns a 2019 RAM 1500. The contact stated while driving 35 MPH, the steering wheel became difficult to turn. The contact stated that the power steering assist warning light was illuminated. The contact was able to drive to his destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 27,000.
- Brooklyn Park, MN, USA
When making right and left turns at slow speeds, I hear a buzzing noise and vibration in the steering wheel. I also feel a slight clunk when shifting between 2nd and 3rd gear. I'm afraid if I keep driving with this issue, this may cause a possible lost of steering/control.
- Seneca, SC, USA
I was pulling out of the parking lot at work and the steering locked up, luckily I was going slow and was able to stop
- Alton, IL, USA
When turning left at speeds over 40 mph the steering sticks or loses power assist when coming out of the turn. Turning to the right is unaffected and works normally. Been to the dealer with this complaint twice, each time they said there was no fault code and they could not find a problem. Driving at highway speeds in traffic can be very scary, anyone that drives this truck and is not aware of this steering issue could result in a wreck.
- Alto, MI, USA
This truck makes a grinding or rubbing sensation when turning and when turning and breaking. The sensation comes from the steering column and vibrates through the steering wheel. It is audible as well. Obviously, this is a concern not only for me any my occupants, but for others on the road way as well as I do not know what is causing this rubbing or grinding. This vehicle has been checked out by my dealer and they do not know what is wrong with it, although they were able to experience the problem for themselves. They also informed me that this is a known issue and that Chrysler is aware of the problem as there are many other trucks like mine with this defect. This issue started very sporadically and has continually gotten worse.
- New Prague, MN, USA
Steering rack fails. The part has been redesigned 12 times to my knowledge with no known fix. Parts to repair vehicles are currently not available.
- Elkton, MD, USA
power steering stopped working while driving it. I was going straight on a bridge at the time so I was in no danger, Then it started working after about a half mile. No problem the rest of the day but then each day it did it more and more to the point that it has no power steering now. Called the dealer and I'm taking it in on 7/26/21. The warranty is out by 6000 miles
- Woodsboro, TX, USA
When turning the steering wheel right I felt a resistance and a grinding/rubbing in the steering system. This has happened several times to both me and my spouse. We have taken it to the dealer, and were told it could not be duplicated. The issue first happened when the truck was less than 6 months old, and just happened again today for maybe the 10th time at just over 2 years and 35,000 miles.
- Wheaton, IL, USA
While slowing down from 45mph on a flat level road (over a bridge) prior to making a turn the outer passenger tie rod end completely decoupled from the hub's backing plate. I almost completely lost steering. Had another vehicle been in the area, or had the incident happened a second or two earlier there could have been a crash or even a fatality. I was able to torque steer the vehicle around the turn and bring it to a stop on the adjacent street. I couldn't locate the tie rod nut - so I don't know where it came off. The vehicle was flat bedded to the dealer last night. There were not any warning signs that this part was about to fail before it did. The dealer claims that it only needs an outer tie rod and an alignment.
- Forestville, NY, USA
The contact owns a 2019 Ram 1500. The contact stated that while driving at approximately 5 mph, the steering wheel seized without warning causing the vehicle to crash into a telephone pole. The air bags did not deployed. A police report was not filed. The contact stated that there were no injuries. The vehicle was towed to southwest Chrysler Dodge Jeep Ram located at 2235 N main St, cleburne, tx 76033 where it was diagnosed that the racket steering pinion was lock and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 7,500.
- Cleburne, TX, USA
The contact owns a 2019 Ram 1500. The contact stated while reversing out of a parking spot, the vehicle loss power steering assist and was difficult to turn. There was no warning light illuminated. The contact had the vehicle towed to his residence. The vehicle was not taken to the local dealer nor an independent mechanic to be diagnosed or repaired. The contact referenced an unknown recall as a possible cause for the failure. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 37,890.
- Plymouth, MI, USA
- Moose Lake, MN, USA