The steering rack overheated causing the vehicle to lock up while being driven. Looked issue up online and see this has been an issue and recall for other Ram pickups but Dodge Ram says my truck not covered under recall. I do not drive aggressive nor has this vehicle been used to haul anything heavy. It has 81000 miles on it. Dodge dealership says the electric power steering module has a fault and needs to be replaced but says the module can't be replaced without replacing full rack and pinion steering as well as module for $3000.

- Roseburg, OR, USA

2019 RAM classic with significant wobble /vibration during highway driving between 40 and 80 at cruising speed. Will do similar shaking during acceleration, but not consistently. We have replaced the rims, all 4 tires (the two rear wheels have been replaced twice), the vehicle has been balanced twice, once high speed and once with all 4 wheels. the tires have been balanced as well. The vehicle has gone to several different repair shops trying to troubleshoot the problem. Documents are available upon request.

- Chepachet, RI, USA

In 2023 i replaced the electric power steering box after it seized up while I was driving. I have seen several recalls on this issue for every other year but 2019. The exact same issue exists in my truck. I spent $3500 to replace what should be a recall based on every other recall for this electric power steering that has occurred. The wheel locked in place and prevented me from even moving it from where it was. I was stranded in the middle of Tennessee on a road trip, while living in Arizona. This should absolutely be looked into. Truck was taken to Bristol, TN Dodge dealer. Friendship Chrysler Jeep Dodge.

- Moneta, VA, USA

While driving at low speed in city street, the Sterring wheel became very hard, and error display showed failure, stoped at red ligth and turned truck of on, problema got worse, was not able to drive, with many errors called dealership as I was 2 blocks away, came and helped take truck to dealership and after eview they stated that the issue was battery and all programing lost. 2 months after problem happen again this time only the steering became hard, problem was on off for a pair of days, taken to deaershipl and they advised that the issue was the Pinon and rack assembly(gear) but stated that warranty was out, I find this irresponsible as there was a recall for same year but limited to 200 cars, recall 19V 812, the problem I have is the same, this is a risk since you lose direction control.with out any warning, Dodge should be responsible for this and actually assure that they have fixed the issue with this component, I do not feel secure and repair has a very high cost about 4k dolars

- Laredo, TX, USA

The steering keeps going in and out at low speeds. Then today it completely stopped working. Iwas at gas station and went to drive home and had no steering. I know that 2019 has a recall on steering. But mine is not on list. But it should have been. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Pelham, GA, USA

The power steering spontaneously failed today, 4/2/2024, without any warning. I then received a message, "power steering unavailable service required" and the corresponding warning light illuminated. I have called the dealership and explained the issue, but they have not returned my call. I later started the vehicle and everything "appeared" normal. After attempting to drive again, after a short way the power steering failed again. It becomes extremely difficult to turn the steering wheel when this happens. The spontaneous nature and lack of warning of this critical driving component has a high likelihood of causing an accident. It is impossible to properly maneuver the truck in this state. It takes great strength to even maneuver the steering wheel a small amount without the power steering. This can be detrimental if it occurs under the wrong circumstances. My truck is extremely well maintained and serviced regularly. I only have 41k miles on the vehicle.

- Katy, TX, USA

Truck was at the shop for a repair, upon the technician driving the truck when he turned into a parking lot the whole truck shut off, tow truck had to bring it back to the shop, this is a problem in this truck but the VIN doesnt have recall although 15 eps serial #'s are included in a power steering recall.

- Jasper , GA, USA

The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds, the vehicle lost power steering functionality intermittently. The message "Service Power Steering" was displayed. Additionally, the contact stated while driving 45 MPH around a curb, the failure recurred. The contact forcefully turned the steering wheel and continued driving; however, the steering wheel jerked while the power steering became functional again, nearly causing the contact to drive into oncoming traffic. The vehicle was taken to the dealer, where it was diagnosed that the power steering control module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,000.

- Chickamauga, GA, USA

Failure of electric power steering

- Hudson's Hope, Bc Canada, WA, USA

While driving at low speeds and turning normally left or right the dashboard flashes and makes a noise with the statement "power steering unavailable service required." Once the turn is stopped it goes back to normal but happens every time I make a turn. Steering locks up.

- Orlando, FL, USA

The contact's grandson owns a 2019 Ram 1500. The contact stated while her grandson was driving at an undisclosed speed, the tailgate ajar warning light illuminated intermittently, causing her grandson to pull to the side of the road several times. The vehicle was taken to the dealer, where it was diagnosed that the tailgate striker was misaligned. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure) however, the VIN was not included. Additionally, the contact stated that her grandson had informed her that while driving at low speeds and making a sharp turn, the steering wheel shuddered. The dealer determined that an unknown software update needed to be performed. The contact related the failure to TSB Number: 08-137-21. The dealer charged a fee for both repairs. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.

- Melville, NY, USA

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning. The vehicle returned to normal functionality, but the failure became a regular occurrence. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rack-and-pinion steering system. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 49,000.

- Huntsville, AL, USA

Vehicle makes a grinding noise every other start. I believe this si the rack and pinio might be failing. An even louder grinding noise when making a right turn. Showing sign of a defective Rack & Pinion with shake ride again at high speeds on the highway not constant lately but higher frequency has accured. I noticed there's a recall for the rack & Pinion but it shows that my vehicle is not affected. Please add my vehicle to that recall and or further investigate

- Las Vegas, NV, USA

The 4wd has never worked in my 2019 Ram 1500. I bought the truck in November of the same year, I tried to engage the 4wd with the snow that year and it would not engage. Notification showed service 4wd, I took it to a ram dealer in South Carolina where I worked out of town they had it for two days and they informed me they didn't know what was wrong with it. I then took it to the dealer at home they kept it overnight and installed a new actuator. It engaged the first time and then back to service 4wd. This time was different it stayed in neutral, I turned the emergency brake on and turned the truck off. The dial tried to return to park but couldn't so with the truck off and Ebrake applied I had to have a tow service pick it up and take to the dealer. I then scheduled an appointment with the dealer I purchased it from and they said they updated the software and it was working. I tried to engage the 4wd in the parking lot and it still showed service light. They kept the truck for two days and said a gear in the transfer case was bad and I had to pay $1,000 to fix it. But the same year truck has a recall for the same issue I'm having. I declined the service due to an active recall. About a week later the power steering wasn't working right. When I was doing highway speed and would turn left it was like I had to fight it back into the lane, but only while turning left. I then took it to a mechanic and he said the truck was clearly over steering from the wear marks and that the R&P looked good no leaks but it may be the rack. So I looked at the active recalls and sure enough there is an active recall for the same year truck for electronic power steering and the transfer case but when entering my VIN it says my truck has zero recalls? I really hope something can be done I've lost my job due to cardiac arrest and used my 401k to pay the lein off just to have all these issues. Thank you

- Bristol, TN, USA

When I turn a full 90 degree left or right, a message pops up on my dash saying power steering service required for about a second then goes away. Sometimes the vehicle steering will lock up while driving. Sometimes when the vehicle is started the message appear again but goes away after a minute. The error does not show up with diagnostic tools.

- San Diego, CA, USA

The contact owns a 2019 Ram 1500. The contact stated while driving 70 MPH, the vehicle lost power steering functionality. The contact stated that several unknown warning lights were illuminated, and several messages were including the Service Power Steering were displayed. The contact pulled over and waited before restarting the vehicle, and the vehicle returned to normal functionality. The vehicle was driven to an independent mechanic to be diagnosed. The contact drove the vehicle to a local dealer however, the dealer was unable to diagnose the vehicle. The contact stated that several unknown software was updated. The contact stated the failure persisted and had occurred four times prior. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 44,300.

- Davie, FL, USA

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering assist. The contact stated that unknown warning lights were illuminated, and messages were displayed. Additionally, the windshield wipers activated independently. The contact pulled over and waited before restarting the vehicle. The vehicle was driven to a local dealer however, the dealer was unable to diagnose the vehicle successfully. The dealer had made repairs for the failure previously. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 54,000.

- Ishpeming, MI, USA

The backup camera started getting very foggy, overly sensitive to lights at night making it very blurry. I bought an aftermarket camera as a direct OEM replacement which works fine, however the onboard Uconnect 12" display will not allow me to turn back on the backup guidance lines over the video for the aftermarket camera on the display. I put the original camera back on, sometimes it has a horrible picture, sometimes just a fog and rarely good quality but either way the guidance lines do show clearly even when the camera's image is horrible. I put the aftermarket camera back on and it would not display or allow me to turn on the reverse backup guidance lines. Did they build in a feature that doesn't allow aftermarket part to be used in the software? From my understanding that would be illegal.

- Linden, NJ, USA

I just picked up a 2019 Ram 1500 classic tradesman and two weeks after my power steering started to go in and out. And now it doesn't work at all. I call the dealer and they said it's not on the recall list, but it's the same problem that the recall was for. They gave me a price to replace the steering gear. I only have 33,980 miles on this truck.

- Claymont, DE, USA

While the vehicle is running is hard to turn left and the steering wheel got stuck turning left at any speed..!!! This problem happens very frequently sense the date of purchase..!! The vehicle currently has 100541 miles

- Murfreesboro , TN, USA