I was pulling out of my work parking lot and right as soon as I-€™m trying to make the turn out of the parking lot my steering wheel would not turn. Thank God I was still in the parking lot, but I was not able to move my steering wheel at all, the dealer said that it was a full painting rack failure in the steering column itself along with the power steering. I have to get my whole fuse and everything replaced, including the whole front end pin rack.

- Holly Springs, MS, USA

My vehicle is experiencing electrical issues that cause major systems to stop working while driving. This includes internal messaging screens, blind spot warning and various other systems failing. The most serious of which is the electronic power steering. It went out several times while driving and I nearly lost control of the vehicle. The first time it happened I was traveling and had to take the vehicle to a non dealer repair shop where they replaced the alternator. This initially appeared to resolve the issue but ultimately the problem returned with a few days. FCA has been unable to determine the cause and my truck remains at a local dealership.

- Winchester, VA, USA

I had a failed 48v battery for the etourque system so the 12v battery was no longer being charged. I had a dispute with the dealer so I picked up the truck and began to drive home. As the generator/alternator for the etourque system was not able to charge the 48v and 12v batteries due to the 48v battery fault, the engine and all systems were running on whatever charge was left in the 12v battery. When the battery began to completely discharge, systems began to fail/go offline. Though the engine was still running as I tried to find a safe spot to pull off the road, the electric power steering failed. Unlike a traditional hydraulic power steering system failure where the wheel can be turned easily at speed and with effort at minimal speed, I was almost unable to turn the wheel at all at over 30 miles per hour. I had to pull as hard as I could to turn at a limited radius until I barely made it to a safe location off the road. The electric power steering system makes it nearly impossible to turn the steering wheel if it loses power. I am a large male and someone weaker or smaller may not have been able to turn the wheel at all.

- Roanoke , TX, USA

Electronic Power Steering Failed, Rack and Pinion was replaced and dealer kept the failed component, Was impossible to safely steer the vehicle and maintain control the vehicle, luckily it failed at a location that didn't result in a crash! Failure was confirmed by Dealer and Rack and Pinion had to be replaced. Happened without any prior warnings or symptoms

- Reading, PA, USA

The contact owns a 2019 Ram 1500. The contact stated while driving 15 MPH, the steering wheel became difficult to turn intermittently. The contact stated that the -€œPower Steering Service Required-€ warning light was illuminated. The contact was able to drive to his destination. The contact took the vehicle to a local dealer however, the mechanic was unable to duplicate the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 36,000.

- Coatesville, PA, USA

Three weeks ago, my electrical power steering failed in a parking lot. This locked up the steering wheel going 10 mph. After this, the steering wheel was extremely difficult to move and almost resulted in a collision. I then restarted my truck and the issue went away; however, my steeirng wheel continued to drift and not maintain a straight direction. Two weeks later, roughly 700 miles, the same issue happened again. This time, however, I was travelling roughly 65 mph when the steering failed. A warning popped up on the dashboard only after the steering system failed. This was extremely dangerous because had I not been on a straight road this would have certainly caused my vehicle to crash. This issue was confirmed yesterday by my local Ram dealership. They told me and quoted me that I need to have my "Electric Power Steering Module (Rack)" replaced. The vehicle has not been inspected by Mopar or the FCA, but I did talk to the FCA on the phone--they refused to help. The warning light appeared both times during steering failure, but after the steeirng had already failed--no advance notice.

- Greensboro, NC, USA

The contact's son owns a 2019 Ram 1500. The contact stated that while his son was driving at an undisclosed speed, the power steering assist failed. The vehicle was taken to an unknown dealer, and the dealer informed the contact's son that he needed to pay out of pocket for the diagnostic test. The vehicle was then taken to an independent mechanic who related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

- Lompoc, CA, USA

The contact owns a 2019 Ram 1500. The contact stated while driving at 45-60 MPH, the steering warning light was illuminated. The contact did not experience any mechanical failures and continued driving. However, the failure reoccurred and the steering wheel lost power steering intermittently while driving the next day. The vehicle was taken to the dealer where it was diagnosed that the rack and pinion needed to be replaced. The manufacturer was notified of the failure and informed the contact the vehicle could not be repaired under NHTSA Campaign Number: 19V812000 (Steering) as the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 40,010.

- St Clair Shores, MI, USA

The contact owns a 2019 Ram 1500. The contact stated while driving at speeds below 35 MPH, the power steering malfunctioned and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The approximate failure mileage was 46,000.

- Swanton, VT, USA

When traveling at low speeds when turning right the power steering feels like it is going to go out. I noticed that there have been recalls on the 2019 Ram 1500 due to power steering problems. I believe there is something wrong with my vehicle and should be included with the other 2019 Ram 1500's that were recalled for power steering failure. I'm voicing my concern because it is probably only a matter of time before I have a major issue with the power steering.

- League City , TX, USA

I was driving on I-75 at approximately 73 mph when my instrument panel lights blinked and then turned off. My vehicle lost all power, I turned the steering wheel about 5-10 degrees to the right and my steering wheel locked. I could not press the brake pedal because it was stuck. I was able to get on the side of the highway where vehicle stopped. Hazard lights did not work, I could not unlock doors, start, or stop the car. When the tow truck came, they checked the battery and it had good voltage. The truck was towed to Feldman Ram dealership since 16 June 2022. I am being told that Mechanics are having difficulty figuring out the problem to this day.

- Grand Blanc , MI, USA

- There's a malfunction with the rack and pinion resulting in the steering wheel to get stuck in a position while traveling at highway speeds. When making a lane change or a left bend at speeds above 45mph, the steering wheel is sticking at about 20-30 degrees from the top. This results in jolting to overcorrect the steering and get the steering components unstuck. - The component is available for inspection upon request. - The problem is currently being looked at by the dealer, but I have not sought for them to reproduce the problem. - No official inspection has been performed, yet. - No.

- Waco, TX, USA

My steering wheel, at high speeds of 60+ mph, would "stick" when turning left, at approximately the 11 to 10 o-clock positions. This stickiness meant the wheel would not return back to center when releasing left turn pressure on its own. It would actually require small amount of force back the other way in which it would "pop" out of the sticky position, causing some very unsafe and scary jerk of the wheels. Both my wife and I experienced it every time the truck was driven on the freeway until we parked the truck due to it being unsafe to drive. I sent the vehicle to the local RAM dealership and they diagnosed it to be an entire "steering rack failure" that would need to be replaced at my cost because the factory warranty time period of 36 months ended, though the mileage period did NOT end as the truck only has 32,000 miles on it. There were no warning lamps or indicators and the truck is 100% stock with no modifications to the wheels, suspension, or drivetrain. The price quoted (not yet the final price) was $4,200.

- Vancouver, WA, USA

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 50,000.

- Chicago, IL, USA

Driving home from work, as I slowed to turn on to the road that takes me home, I lost power steering, for a brief second I thought I was gonna crash into a on coming vehicle. It then came back and I was able to regain control. The power steering in getting increasingly worse and is happening all the time.there are no service lights displayed, but I am nervous to drive the vehicle. I have taken it to the dealership where the truck was purchased but they have directed me to an actual ram dealership, they said it will be covered under my manufacturer's warranty being that it only has 26,000 miles. This issue is becoming increasingly problematic and stressful since this is the only vehicle I have to drive. I work 1 hour away from home and I am becoming scared to drive it but have no alternative to get to and from work.

- Metcalf, IL, USA

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel vibrated abnormally while turning to the right. The contact stated that while coming to stop, the steering wheel shook and then seized momentarily. The contact stated that several unknown warning light s were illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the repair was not covered under warranty. The approximate failure mileage was 3,000.

- Bradenton, FL, USA

when driving and having to turn my truck gets really hard to turn and gets stuck while turning making me stay in on coming lane for a bit

- Warsaw, NY, USA

Power steering went out. Night of 4/7 I got a notice on the dash saying service power steering as I parked my truck. Morning of 4/8 I went out to take my truck to the dealership to have it looked at and power steering was completely gone. There is an open recall for the exact year model of my make and model however mine is not listed under the recall. After speaking with a Ram customer care rep they advised I reach out here and make an incident report as this may possibly fall under the recall however it was possibly a mistake made given my vehicle is somehow not covered.

- Springdale, AR, USA

Lost power steering- got it back. Had some warnings lights come up then went away. Power steering went on and off while driving. Dealer working on repair said it-€™s not warrantied. $4500 repair. Dealer claims electrical connection to power steering rack failed from corrosion. How can a sealed connection corrode. Need help.

- Flanders, NJ, USA

When turning at low speeds to the right the steering will make a vibration and shake a little. At firts I thought was the abs or traction control acting up but now you can definitely feel the vibration coming from the electric assist.

- Oklahoma City, OK, USA