I got in my truck and once i turned it on a warning message popped up on the dash board saying power steering unavailable and gave me a red steering wheel sign. I put the truck in drive and the steering wheel did not move it was as if the truck was off. Its a huge safety risk because what if this happens while I am driving the vehicle and I lose power steering. Or if I have an emergency I cant drive my vehicle.

- Vacaville, CA, USA

Heated steering wheel failed. Components and/or wiring melted. This was discovered about 5 months ago and it took that long to get replacement parts because they were on back order. This is a common issue in RAM trucks. If you google you can find the issue in many different articles and Forums, yet no recall on it. Fix is over $1400. It believe the fix is changing a clock spring if it isn't already melted. Mine was melted. This is a long standing RAM issue with back ordered parts. It should be looked at as a recall. It's not a safety issue per say, but seems like a manufacturing defect that is very costly to the customer if they don't have extended warranty.

- St. Peter, MN, USA

The contact owns a 2019 Ram 1500. The contact stated while driving 65-70 MPH and making a turn, the vehicle lost power steering functionality and almost struck a wall. The contact was able to remain in control of the vehicle. The contact exited the highway and pulled into a parking lot, where the contact turned off and restarted the vehicle; however, the failure persisted. The vehicle remained in the parking lot until the following day. The contact replaced the power steering fuse and temporarily disconnected the battery, and the vehicle operated as needed. The contact stated that the failure had been recurring intermittently. The message "Service Power Steering" was displayed. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 122,000.

- Sand Springs, OK, USA

Electronic power steering has failed with no previous warning signs. I was driving down the road on the highway when the power steering warning light came on all of a sudden and staring was extremely difficult. Power steering temporarily began working again, but within 10 minutes further down the road it went off again, making it very difficult to turn this truck during any turns.

- Jacksonville, FL, USA

The contact owns a 2019 Ram 1500. The contact stated while starting the vehicle, the vehicle lost power steering functionality, and the steering wheel was significantly difficult to turn. The message "Power Steering System Not Available - Service Required" was displayed. The vehicle was towed to the dealer, where it was diagnosed and determined that the power steering system assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.

- Richmond, VA, USA

power steering unavailable pops up on dash while driving. truck steering locks up was able to pull truck off the main highway on the shoulder call a tow truck

- Lancaster, CA, USA

Driving going to freeway going speed limit 55mph then my truck started beeping and warning light came up on dashboard Power steering unavailable. I was able to slow down and part the truck. Disconnect the battery for 30 mins to reset system code still there. Had my truck towed home

- Lancaster , CA, USA

My steers assist failed so I had it replaced by dealership 6/14/24, Now here it is 8/16/24 truck has to go back to dealership to have it replaced again.

- Bush, LA, USA

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the power steering. The contact stated the steering wheel became difficult to turn and the contact also noticed a whistling sound coming from the steering wheel. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

- Sugar Hill, GA, USA

On Friday August 2nd. 2024 approximately 11am I was driving my 2019 ram 1500 laramie. At about 28 mph my truck lost power steering. Message in my dashboard says Power steering unavailable. The steering was very hard, harder when the engine is not running. I pulled over and waited 10mns and restarted the truck and everything went well. And I drove off it happened again within 10mns or 5mi. Same thing pulled over waited 5mns and restarted the truck and the message is gone and truck drove like normal. It happened 3 times within 15mi of driving. Take it to the dealership and they confirm my steering wheel rack electric module has failed and quoted my $3500 for repair.

- Benson , NC, USA

Was driving 40mph when my power steering failed, came up with a warning message: -??Power Steering Unavailable Service Required, -?? then the engine shut off WHILE STILL DRIVING. I had two of my kids with me in the truck. Fortunately I was able to coast through a green light and muscle the powerless truck into a parking lot. Waited for about 15 min and the truck started back up with no check engine lights. The risk of crash or injury is huge - I-??m extremely thankful this didn-??t happen on a highway or while towing my travel trailer. My truck is useless until the dealer takes a look. My fear is that the dealer won-??t be able to replicate the fault when I have the truck towed in. This is the second of two times this has happened in 2 days. The first was in the driveway with the exact same symptoms.

- Sunnyvale, CA, USA

The contact owns a 2019 Ram 1500. The contact stated while driving at slow speeds in the driveway, the vehicle inadvertently lost motive power but continued running. The contact became aware that the vehicle was unable to shift into gear, prompting the contact to turn off the vehicle. Several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rack and pinion that had created an electrical short. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V812000 (Steering), but the VIN was not included. The failure mileage was 125,000.

- Richmond, TX, USA

Cruising at highway speeds while turning left the steering wheel sticks and does not go back to center. The driver has to turn it right an inch or two before releasing and goes back towards center.

- Matthews, NC, USA

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the power steering. There was no warning light illuminated. The contact stated that the steering wheel seized and would not function properly while attempting to make a turn. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,000.

- Orchard Park, NY, USA

Loss of power steering.

- Round Rock, TX, USA

Driving the vehicle and out of no where the power steer failed and the steering wheel locked up. Had 3 young children in the car with me and was blocking traffic due to being unable to drive the vehicle. The dealer inspected the vehicle and said it would need a new power steering rack and that he has never heard of this problem before when it-??s all over the internet. The part is not available and it will be a minimum of 30 days with no estimated date. Vehicle has only 62,500 miles and has never been involved in any crash. This issue put my children at risk with no indication it would happen.

- Bethel, CT, USA

Loss of power steering.

- Bush, LA, USA

I was about to make a left turn and the power steering stopped working in mid turn. Luckily there were no cars in the path of travel or behind me because it was so sudden. And I didn-??t have full control of my truck.

- Merced , CA, USA

Driving my [XXX] old son to daycare [XXX] and my power steering quit working. this is very dangerous and I fear for our lives. I have read online that many other people have had this problem and there should be a RECALL!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Berkshire, NY, USA

The contact owns a 2019 Ram 1500. The contact stated that while attempting to make a turn, the steering wheel seized. The contact attempted to turn the steering wheel, but the steering wheel failed to move. The contact veered over to the shoulder where the vehicle remained. The contact called the dealer who confirmed there were no opened recalls associated with the VIN. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 25,000.

- La Porte, IN, USA