Steering wheel is getting stuck at 10 o-??clock and 2 o-??clock positions causing the wheel to not return to center without force drastically increasing the possibility to crash.

- Virginia Beach, VA, USA

My power steering stopped working when I was driving on a highway. My safety was put at risk when suddenly it was very difficult and almost impossible to control the direction of travel of my truck. The problem was confirmed by Tomball Dodge in Tomball, Texas. The gear-rack and pinion was inspected by Tomball Dodge and they determined that it needed to be replaced. The charge for the repair was approximately $4,000 which included a mandatory wheel alignment. I received various warning lamps and messages in November of 2022 when the mileage was a little over 14,000 but if I turned off the engine and restarted it there would be no message or warning lamp on the dash. I called Auto Nation where I purchased the truck to try and make an appointment and they advised they were extremely busy and it would take at least 5-7 days to diagnose the problem. They said it sounded like a software issue and was not anything requiring immediate attention.

- Houston, TX, USA

Power steering has gone out twice while driving making it extremely hard to turn. A light comes on stating that "power steering is unavailable". I see that the same year, make and model has a recall for this, but my VIN does not. I have not taken to a dealer do to the expense that may occur.

- Rockledge , FL, USA

The vehicle has worn out mechanical components and shakes at highways speeds and the wheels bearing/balljoints are so bad the vehicle swerves all over the road and is nearly impossible to keep under control. I visited the dealer service center and asked for it to be repaired. They answered my call after a week and said they have found nothing severely wrong with the truck and it is ready to be picked up. This is a danger to all drivers on the road also to my girlfriend and I. This is unprofessional and criminal.

- Bethlehem, PA, USA

This is a second report to NHTSA for power steering issues. Three separate times, the power steering cut out between speeds of 30 - 45 MPH making it difficult to turn and change lanes.

- La Porte, TX, USA

The contact owns a 2019 Ram 1500. The contact stated that on two separate occasions while driving at undisclosed speeds, the service power steering warning light illuminated. The vehicle was taken to the dealer however, the cause of the failure could not be determined. The contact stated that the service power steering warning light was illuminated. The contact stated that on another occasion while driving at an undisclosed speed, the steering wheel started to shake and abruptly jerked. As a result, the vehicle became uncontrollable. The contact was able to regain control of the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that vehicle lost electrical grounding, causing the power steering assist to short circuit. The contact was informed that the rack and pinion and gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline, but no further assistance was provided. The failure mileage was approximately 74,000.

- Sturgeon Bay, WI, USA

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds and turning, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The contact stated while driving out of the driveway and attempting to make a right turn, the vehicle lost power steering functionality, causing the contact to drive into a small ditch. There was no injury sustained. The contact stated that the failure reoccurred while attempting to make a left turn in a parking lot, nearly causing a crash. The contact used physical strength to steer the vehicle. The contact followed up with the manufacturer and was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 66,000.

- Perry, ME, USA

ON SEVERAL OCCASIONS WHILE DRIVING MY DODGE RAM PICKUP AFTER ABOUT 39 MINUTES OF DRIVING THE POWER STEERING WARNING LIGHT WOULD COME ON AND THE POWER STEERING WOULD FAIL MAKING IT ALMOST IMPOSSIBLE TO STEER. A VERY DANGEROUS SITUATION TO BE PUT IN. i TOOK IT TO MY DODGE RAM DEALERSHIP WHERE I PURCHASED IT NEW AND THE DIAGNOSTIC CODE EPS-U1601 CONFIRMED A FAILED ELECTRONIC POWER STEERING UNIT. THE DEALER REPLACED THE UNIT AT A COST OF 3275 DOLLARS. THIS DESPITE THE FACT THAT FIAT CHYSLER OF AMERICA ISSUED A SAFETY RECALL VB8/NHTSA 19V-812 FOR THIS VERY VEHICLE YEAR AND MODEL AND THE HUNDREDS OF COMPLAINTS ON VARIOUS WEBSITES FOR THIS VERY ISSUE. YET FCA AND THE NHTSA CLAIM IT DOESNT APPLY TO MY VIN, AMAZING! THERE IS A REAL ISSUE HERE THAT NEEDS TO BE ADDRESSED AND NOT GIVEN THE RUN-A-ROUND LIKE I HAVE.

- Green Valley , AZ, USA

While driving service power steering light came on and lost power steering. Parked car restarted light when out. Later tried to go in drive and same thing happened and won-??t go out at this time. Truck is virtually underivable without power steering.

- Bellingham, MA, USA

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the steering wheel seized. The contact stated that the vehicle lost power steering functionality intermittently. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 61,300.

- Candia, NH, USA

My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.

- Bremen, IN, USA

The electric power steering seized while driving. No check engine light, no warning. A recall was issued for other VIN numbers regarding this, but per FCA and Ram no recall systemically is issued. The power steering cannot be manually manipulated when this happens giving you only an option to stop completely wherever you are.

- Catawba, VA, USA

The contact owns a 2019 Ram 1500. The contact stated that upon starting the vehicle, the steering warning light illuminated but turned off after five minutes. While reversing, there was a grinding sound coming from the driver's side of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA Campaign Number: 19V812000 (Steering). The failure mileage was approximately 28,000.

- Roseville, MI, USA

My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.

- Bremen, IN, USA

Radio blinks out, loss of power steering while driving and then it returns but then no power steering again.

- Fredericktown , OH, USA

The contact owns a 2019 Dodge Ram. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound at the hood of the vehicle. The contact then stated that the vehicle started to overheat and stalled. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the thermostat and the oil pump and camshaft needed to be replaced. The vehicle was not repaired. The vehicle was taken back to the dealer where it was diagnosed that the engine head block needed to be replaced. The vehicle was not repaired. The contact then stated that while making wide turns, the steering wheel became difficult to maneuver and failed to return to a straight position. No warning lights were illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The manufacturer was notified of the failure however not assistance was provided. The failure mileage was approximately 25,000.

- Garden City, NY, USA

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 40 MPH, the vehicle experienced a loss of power steering with the power steering warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the power steering pump needed to be replaced. The VIN was not included in NHTSA Campaign Number: 19V812000 (Steering). The vehicle remained at the dealer awaiting the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 22,000.

- Galt, CA, USA

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 20 MPH, the power steering failed to operate as needed. The contact stated that the vehicle nearly crashed into the curb. The contact had pulled over, placed the vehicle in park(P), turned off, and restarted the vehicle and the power steering functionality returned. The contact stated that a "RED steering wheel" warning light was illuminated. The contact stated that the failure had become constant. The contact had taken the vehicle to a local dealer, but the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 47,000.

- Fort Bliss, TX, USA

On Jan 2nd 2023 I just left the grocery store with my youngest daughter and heading home. While on the freeway my 2019 Ram 1500 Laramie stopped accelerating even with my foot on the gas and my head lights shut off and dash lights were flickering and I lost complete power while making it to the next exit barely able to turn the wheel since no power steering was available and we made it about half way up the ramp and stalled completely. Yes I said up the off ramp and check the date it was SNOWING! WITH MY CHILD IN THE TRUCK. No power, no hazard lights NOTHING to keep us from getting hit. I was able to get it jumped went bought a AGM battery and by the time I drove back home which is about 2 miles the new BATTERY WAS DEAD. Bring it to the dealership after checking (voltages and that the battery can be and hold charge my OBD read only power drain with the battery and Engine dash lights illuminated. Can charge the battery and I would get about 45-60 min of driving because the battery wasn't being charged). I tell them it's the exact description of campaign (V87) 1. System unable to charge battery. 2. Losing power to everything. (Which could have killed us). 3. Only the battery and Engine lights are illuminated. This point to the MGU not working properly. However dealer ship told me it's not even close to that so I excuse them and asked them to repeat that and they said it was the 48v battery that went bad while quoting me $3,700 for the repair indicating it was out of warranty. With the age of these batteries die this soon on the E-torque systems that means EVERYONE WILL BE SPENDING AN AVERAGE OF $6,000-$9,000 EXTRA ON THE 48V BATTERY You need to do whats right and have this recalled immediately before someone has to die or worse a child dies.

- Lakeville, MN, USA

The contact owns a 2019 Ram 1500. The contact stated while driving 65 MPH, the steering wheel became difficult to turn. The contact stated that the power steering failure warning light was illuminated. The contact took the vehicle to the local dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was 24,129.

- Huntsville, AL, USA