10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
1,481 miles

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« Read the previous 20 complaints

problem #27

Sep 192022

1500

  • miles
Vehicle turns off while driving without any errors or warnings. Vehicle turned off more than 10 times during my commute home when slowing either to turn or coming to a complete stop at a light/stop sign. Vehicle turns completely off and then abruptly applied the parking brake and clunks into park. Vehicle turns off an multiple speeds. When scanning saw the following stored messages. U0159-00 Lost Communication with Parking Assist Control Module U045A-00 Implausible Data Received From Parking Assist Module There is no warning when it stops in order to allow for safely pulling off and the application of the parking brake and slamming into park is abrupt and jarring. No way to restart till vehicle is completely stopped in traffic and then have to shift back into drive. Had more than one vehicle approach quickly as vehicle stalled on a single lane road after a sharp turn with no place to pull off. Vehicle was purchased used with around 20k and have driven it for 4,000 miles trouble free. There appears to be lots of people with similar experiences and no known solution or recall for the 2020 model but there might be ones for the 2021 and 2022. No appointments available at local dealers, trying to get it in, but not safe to drive.

- Manassas, VA, USA

problem #26

Jul 132022

1500

  • miles
Power locking Tailgate opened while driving. This has happened a dozen times since I-??ve owned the truck including the highway and local roads.

- Cincinnati , OH, USA

problem #25

Jun 182022

1500

  • miles
On May 31, 2022 I purchased a 2020 Dodge Ram 1500 from Rountree Moore in Lake City Florida. I was sold this vehicle under the pretense that it had been safety checked and the vehicle was road worthy. On June 17, 2022 the front tires became low on air and I had to refill the air pressure in the tires. I was scheduled to go out of town for "Father's Day" weekend and the tires became a concern for me. On Saturday, June 18, 2022 I took my vehicle to Billings Tire in Providence, Florida to check the tires before taking my trip. I was informed that the two front tires must of be originals and never rotated and some of the metal was coming through the tires. Both rear tires were not the correct size tires for this truck and needed to be replaced although they were practically new. I called my dealership salesman, Justin, and relayed the issue to him. He in turn called Billings Tire and spoke with the owner and was suggested to Justin that this issue should have been caught during the safety inspection the dealer performs. I was also informed from Billings Tire that all 4 tires should be replaced because they were safety hazards. I spent over $900 on new tires that same day. I have been calling Justin about this issue and he keeps putting me off and tells me is General Manager is not in. It has been a week ago and no resolution. I feel as though I was highly pressured into purchasing this truck just to make a sale and the truck was NOT road worthy. I drive the interstate 5 days a week going to work. I feel I could have been killed as well as placing others in harms way at high speeds.

- Fort White, FL, USA

problem #24

May 122022

1500

  • miles
Rear sliding window frame cracks causing potential water leaks and mold if not corrected has been reported by multiple people of this happening to this vehicle

- Weare, NH, USA

problem #23

May 252022

1500

  • miles
The antenna on the posterior roof began leaking, causing extensive damage to the headliner, including the fabric around the rear airbags. Unknown level of destruction to the airbags. It is available for inspection upon request-Photos are also available. The vehicle has not been inspected by other entities at this time. A recent thunderstorm occurred and the headliner was immediately identified to have been damaged/stained. The dealership was contacted to see if this would be covered as a manufacturing defect, however there were no open recalls and the cost was expected to be paid by the customer. Upon self assessment, the leak was identified to be coming from the antenna. No applicable warning lamps or messages to include.

- Hillman, MI, USA

problem #22

May 132022

1500

  • miles
The incident has occurred three times since the first time it happened. While driving at various speeds on various types of roadways. The truck will completely shut off, power is quickly restored to the vehicle but at that point that engine has already shut off. Thus forcing me to come to a complete stop either in the middle of the road, or on the shoulder. The truck then had to be put in park, and then turned back on. This occurred three separate times, at three different instances. My safety, and the safety of my family was put at extreme risk during the instances due to the failure and leaving us stranded in the middle of several lanes of fast moving traffic. The lives of all other motorists around us were also put in danger due to the abrupt inability for me to continue driving, causing an interruption on several lanes of highway for many drivers. The vehicle is available for inspection upon request, it has not yet been inspected by a dealer, independent service center, police, insurance or other. There were no warning lamps, messages or other symptoms of the problem prior to the failure.

- Chester, VA, USA

problem #21

Jan 252022

1500

  • miles
Rear window crack-leaks water into the floor and damages the auto receiver. The vehicle will not start and keys are not operational. Insurance company will not cover and warranties will not cover damages. Insurance company believes is a design safety issue and needs to be looked into since there are ample of complaints on the internet.

- Stafford, VA, USA

problem #20

Dec 282021

1500

  • miles
Eleven times now, the tailgate fails to fully lock when closed. It jams half way between being locked and not being locked. Only remedy I have found is to remove the tailgate partially and reinstall. This model has the Ram boxes. It appears there needs to be a bushing on the right side to keep the tailgate from shifting out of position.

- West Point, MS, USA

problem #19

Dec 272021

1500

  • miles
Backup camera stopped working, just a black screen shows up. Also, the side mirrors both hit and rub the driver and passenger windows when folded.

- Justin, TX, USA

problem #18

Oct 262021

1500

  • miles
Potential "Black Mold" health exposure due to faulty construction/design/product allowing water to leak into the cab soaking and staining headliner, seats and rugs. The water is absorbed into the insulation and fabrics. Research has confirmed this issue has been reported for more than 15 years. 2020 Ram 1500 Bighorn Quadcab.

- Westmoreland, NY, USA

problem #17

Oct 172021

1500

  • miles
Operating the vehicle at 35mph on a standard city street in Tucson, Az - River Rd. The vehicle flashes a system failure warning and then shuts off all power to the truck. This results in the transmission being thrown back into park and the driver having zero control over the vehicle. There are multiple online reports of this being fairly common on 2020/2021 Dodge Rams. The vehicle is being returned to the dealer, even if it is a minor issue it is a huge safety issue. I had zero control over the vehicle once the warning flashed. The abrupt loss of power and being thrown into a skid with no control is terrifying. Luckily there was no traffic. It is being returned and according to the dealership it will be investigated. Prior to that brief safety warning the truck had operated perfectly fine with no issues all day long with over 200miles logged for the day.

- Tucson, AZ, USA

problem #16

Aug 102021

1500

  • miles
Rear windshield surround cracked. Water is entering vehicle. Concerned about excessive moisture in and around airbags.

- Oak Grove, MO, USA

problem #15

Jul 032021

1500

  • miles
Sunroof exploded into pieces while driving. With a shotgun sounds. No outside impact on the pieces of the sunroof.

- Austin, TX, USA

problem #14

Jul 012021

1500

  • miles
The tailgate gets stuck closed leaving me unable to open it until I take it to the dealership and they pry it open with a tool from the shop. The tailgate also randomly pops open while driving and carrying items in the bed of the truck. Luckily nothing has fallen out since I also strap it in.

- Rochester , MN, USA

problem #13

Aug 062020

1500

  • 6,500 miles
Hot smell in cabin when using 4X4 mode navigation system is not accurate, shows me on roads I'm not. Speed sign recognition either does not work or is very inaccurate. Traffic jam updates never happen. Lane keeping system displays message to place hands on wheel. Then turn off. My hands are on the wheel, it still deactivates itself. Vehicle has sort 8 weeks in dealership, they can fix

- Fort Worth, TX, USA

problem #12

Feb 232021

1500

  • 5,643 miles
Water leak on sliding rear window/back of cab

- Aston, PA, USA

problem #11

Jan 022021

1500

  • 5,000 miles
Rear window cracked. Leaking water into truck

- Wichita Falls, TX, USA

problem #10

Oct 152020

1500

  • 4,800 miles
Plastic rear window surround frame crack.

- Staten Island, NY, USA

problem #9

Jan 012021

1500

  • 5,050 miles
I have owned my 2020 Ram 1500 crew cab 4X4 for 8 months. The plastic frame that surrounds the rear window glass has cracked and caused the window to leak. This occurs both when the truck is in motion or is parked. This is a common problem that needs to be investigated because water can seep into the rear airbags causing the airbags to malfunction. Also with a crack in the rear glass frame the glass may explode causing harm to the back seat passengers.

- Blacksburg, VA, USA

problem #8

Dec 132020

1500

  • 7,500 miles
Sunroof exploded! driving on freeway we heard loud blast and than the glass was gone! no other cars around. No overpass for miles. Glass blew up and gone like valcano. We had to drive 30 min in the rain home. Dealer currently says no warranty?

- Lincoln, CA, USA

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