On Sunday, July 19, 2020, parked and turned on the ac. Start smelling something burning and white smoke started to come out of front and cab vents. Immediately turned off and let truck sit for 30 minutes and drove about ten miles and the white smoke and smell returned. Pulled over on the freeway to check under the hood for smoke. No smoke was coming from the engine compartment. So, we called dealership to see if this was normal for an ecodiesel truck. The smell and smoke gave passengers inside the vehicle headaches. We were made aware that this wasn't normal and needed to bring the truck in. The smoked continued to travel throughout the truck vents even after it was parked at the resident. July 20,2020 contacted roadside services and had the truck towed to the dealership. The dealership diagnostic was the heater core caused these problems. Passengers experienced headache from the smoke and burning smell. This is a safety hazard especially for someone that is unable to smell, especially if all the windows are up. The truck has less than 3,500 miles. This was a brand new 2020 vehicle and is still at the dealership being repaired.

- San Diego, CA, USA

While stopped at light when I began to accelerate making a left turn the transmission wouldn't shift out of first gear. This is dangerous should you need to quickly move car out of way. Car went up to 5000 RPM before I release the gas and proceeded to side of road. Dealer couldn't duplicate, I asked them to flash the computer and they refused, saying any updates would be over the air. Which is not true. Truck is supposed to be equipped with tailgate ajar warning light, it is in manual and on my build sheet. Dealer tells me that its not. So there not putting in the correct equipment. This is dangerous since I had 2017 Ram that tailgate opened while driving before recall!!

- Lynbrook, NY, USA

This defect has the real probability of causing damage to both my vehicle and another vehicle. Taking my new truck through a car wash, I put the vehicle in neutral at the start of the wash. The car wash has rollers that drive the rear driver's side wheel through the car wash. At the end, my vehicle dashboard indicates that I need to depress the brake pedal and push the start/stop button on the dash. After doing this, the dashboard then tells me that I need to depress the brake pedal and put the vehicle into drive. Each time I depress the brake pedal, the driver's rear tire jumps over the roller pushing the vehicle and the distance between my vehicle and the vehicle behind me closes. My Ram has the large monitor screen, and has the ability to install apps. What is needed is a "car wash app" that disables the requirement to depress the brake for these two procedures as long as the vehicle was 1) rolling in neutral; 2) has not traveled more than X feet (300); and 3) has not traveled faster than 4 miles per hour.

- Houston, TX, USA

My tailgate keeps opening

- Pearland, TX, USA