5.6
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 15,612 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA campaign number: 18V486000 (structure, latches/locks/linkages). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving various speeds, the tailgate fell down on more than one occasion. In other cases, the contact stated that the tailgate would not open. Mount airy Chrysler Dodge Jeep Ram Fiat (538 N andy griffith parkway, mount airy, North Carolina 27030, (336) 789-8105) was made aware of the recall and the series of failures. The dealer stated that the parts were unavailable. The manufacturer was made aware of the failures. The failure mileage was approximately 10,100. VIN tool confirms parts not available.
- Woodlawn, VA, USA
The contact owns a 2017 Ram 2500. While driving 5 mph, the tailgate unexpectedly opened numerous times. Anthony D'ambrosio Chrysler Jeep Dodge Ram (2681 ridge rd, elverson, pa 19520, (610) 286-9450) informed the contact that the VIN was not included in NHTSA campaign number: 18V486000 (structure, latches/locks/linkages) and that there was no remedy. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 16,737.
- Bryn Mawr, PA, USA
- Atlanta, GA, USA