10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
2,317 miles

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problem #360

Jan 172025

2500

  • miles
My HCU has failed resulting in loss of traction & locked steering wheel. The truck is not safely operable at this time and dealerships have repeatedly told me they can-??t fix it. This has been going on for 2 months.

- Louisville, KY, USA

problem #359

Mar 062025

2500

  • miles
Today I was attempting to come to a complete stop as the light was turning yellow but my brakes were hard to push down and eventually I ending up passing the red light and went gliding through the street. Thankfully no vehicles were passing or oncoming. It was a very horrible experience to have, I no longer trust the car to go on freeways as I am terrified to crash.

- Katy, TX, USA

problem #358

Jan 212025

2500

  • miles
As I was driving back home from the airport on [XXX] both front brakes started smoking and my vehicle became noticeably difficult to drive. At the same time an ABS brake warning light came on as well. Although the vehicle was more difficult to drive I drove slower to prevent a crash & arrive home. On [XXX] I brought my vehicle into Midas Sarasota where they diagnosed a failed brake hydraulic control unit (HCU, ABS pump). In addition Midas stated that the failed hydraulic control unit damaged both front calipers causing them to stick which is why my brakes were smoking. Midas also stated that the failed HCU caused damage to the mesh in my brake lines and that they had to be replaced. As a result of the failed HCU Midas had to install a new HCU, install new front calipers on both sides, and install new brake lines for a total cost of $1600 A few weeks after I had my vehicle repaired for this issue I received a recall letter from Stellantis for this issue. Since I had already had the repair completed I submitted a copy of my repair order and proof of payment to www.fcarecallreimbursement.com, Reference number [XXX]. A customer service agent - Ronald emailed me several times and reviewed by reimbursement request and stated that my claim was approved for $1342 for reimbursement. I questioned Ronald about why Stellantis would not pay for the full amount of $1600 because both front calipers and my brake lines were damaged as a result of the failed HCU unit. Ronald simply stated in his email that he could only approve repair charged for the failed HCU. I explained to Ronald that the HCU failure caused irreparable damage to both front calipers and to the mesh in my brake lines as shown on page 2 of the Midas Repair order that I sent him. I explained to Ron that if Stellantis has a part recall that causes damage to other vehicle components then Stellantis is responsible for the costs of all repairs, NOT just the recalled part. Can NHTSA please assist, OEM won't help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

- Sarasota, FL, USA

problem #357

Feb 132025

2500

  • miles
Can not get the dealership to repair the recall c7b. Stating the parts are not available. Been several months waiting on parts and scared to drive my truck due to the danger?

- Newnan, GA, USA

problem #356

Jan 012025

2500

  • miles
My vehicle is under the Manufacturer Recall # CB4 (NHTSA Recall #24V-896) On January 1, 2025, while driving on a rural road, all the warning lights for the ABS and Traction Control systems lit up and I lost all braking power. I pushed the brake pedal to the floor, no brakes. I veered off into a field to stop the vehicle. Turned the vehicle off and back on. Still no brakes. I started to drive the vehicle to my house (3 miles away) and after a right turn the brakes locked. The Ram Recall center apologized for the incident and said I would be authorized a rental and gave me a case # but that there was no remedy for my vehicle. My 3rd call to Ram, the representative said they aren't sure if a rental is authorized, and that Ram would not cover towing my vehicle to the dealership even though the brakes are locked and cannot move. After 3 weeks of waiting, I had the vehicle towed to a local mechanic who was able to get the vehicle back on the road. I am still waiting for a remedy for my vehicle.

- Stedman, NC, USA

problem #355

Dec 012024

2500

  • miles
My ABS and electronic braking system is doing the same thing that is covered in the ABS recall just issued for other 2017 Rams but apparently my van is not covered.

- Lake Charles, LA, USA

problem #354

Aug 072023

2500

  • miles
My truck is a 2017 Ram 2500 and is experiencing the same issues as those included in NHTSA Recall No. 24V-896. However my truck was produced before the April 1, 2017 range listed. I have replaced the HCU as recommended by the dealer on [XXX] at my own cost and this did not resolve the issue. The dealer says the control module is faulty, but Chrysler will not provide the part as they say the HCU I purchased is in the Faulty range also but they say that even though the part I purchased to correct the issue is under recall, my truck is not and they have not responded to my request to correct the issue. This is a safety concern as it affects ABS, TSC, Parking Assist sensors and most importantly prevents the vehicles 4WD system from engaging which is an extreme safety concern in the mountains of North Carolina in winter. I have been trying to fix the problem at my own cost for a year and a half and the gross negligence on the part of Chrysler and Stellantis will not even allow me to purchase the needed parts. I am seriously considering legal action due to this total disregard for the safety and lives of their customers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Burnsville, NC, USA

problem #353

Jan 172025

2500

  • miles
I was driving when m ABS system errored failure as I was preparing to haul horses. I completely lost traction behind. Accordingly my truck is now completely unsafe.

- Louisville, KY, USA

problem #352

Feb 202023

2500

  • miles
I-??m concerned, as I expect many owners of 17-18 Ram 2500 are. Feb 23, while returning to my home, I lost control of my vehicle after breaking before entering left to right turn that I had been thru thousands of times. Less than 1 mile from my residence I applied breaks gently prior to entering turn. After applying brakes, they locked up and I was unable to control my truck. I slid sideways a few hundred feet and made contact with a utility pole. I have never felt so helpless while driving. This caused significant damage to my vehicle. Never had any ABS problems prior to this event. After vehicle was repaired (well over $20,000) I had problems with ABS - Cruise Control that repair shop could not fix. They sent to tire shop who also could not repair. Was advised to take to dealer. Vehicle was repaired with new EBS pump (which was part of current recall). I paid $100 deductible for repair. I wondered why dealership reimbursed my $100. Now I know why, received recall in mail a few days ago for repair of this part. I think Fiat/Chrysler should be on the hook for my insurance deductible. Plus not having my truck for over 4 months. I-??m also gonna lose money upon trade due to no fault of my own.

- Disputanta, VA, USA

problem #351

Nov 222024

2500

  • miles
ABS/TRACTION CONTROL lights on, the systems do not work and the NTSB knows this. Numerous recalls on different years and Dodge models yet you won't recall the 2017. IT IS A SAFETY ISSUE. [XXX] and issue a recall on ALL YEARS and MODELS, or are you in their pocket"???" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Alcoa, TN, USA

problem #350

Nov 202024

2500

  • miles
Loss of brake function

- Ashland, WI, USA

problem #349

Oct 172024

2500

  • miles
ABS/ELECTRIC BRAKING SYSTEM LIGHT... HAD ABS PUMP MOTOR and HCU REPLACED 2 TIMES WITHIN 28 MONTHS AT MY COSTS..LESS THAN 60K ON ODOMETER

- Lk Ronkonkoma, NY, USA

problem #348

Oct 012024

2500

  • miles
I have read online that this is a common problem for Ram Trucks. The SEBS and ABS lights and alarm will start flashing and dinging- the result is Intermittent ABS and traction control lights, no cruise or 4x4. I have 38,000 miles. I spent approximately $1300 to have it repaired. When I was. At the Ram repair shop, I was told that the parking lot was full of similar Ram trucks with the same problem.So clearly there should be a recall.

- Winters, CA, USA

problem #347

Nov 092024

2500

  • miles
Repeated ABS service message on dash. Light and chime turn on and off while depressing brake pedal, turning, hitting bumps. ABS module and hydraulic module were already replaced 20k miles ago for same issue. Code C0020-01

- Pleasantville, NY, USA

problem #346

Sep 012024

2500

  • miles
HCU/ABS modules have failed for the second time in 50K miles. While using Cruise Control at highways speed (70mph) in heavy traffic the warning lines and chime came on. At the same instance the truck started slowing down dramatically. Almost causing us to get rear ended. It was like slamming on the brakes, but without brake lights to warn cars behind me. I finally figured out it caused the Cruise Control to kick out. Now I am having to listen to the constant chirping of the chime. It even chimes when the truck is not moving!!! Let me ask this question.... Why is it that long ago NHTSA required Anti-Lock Brakes on all cars to improve safety" Yet, when that system has a systemic problem of failure on these trucks, it's no longer a safety related problem" Makes zero sense!!! I purchased this truck with 99K miles on it. These modules went out once approximately 10K miles later. Now I have 154K miles and they have gone out again. FCA is selling replacement modules but they are the exact same failed design. They are not only not fixing the issue, they are knowingly selling parts that have systemic and reoccurring safety failures. This is legally called blatant negligence...

- Warrensburg, MO, USA

problem #345

Oct 162024

2500

  • miles
Abs module and pump motor need to be replaced but are on back order and can't be replaced. Vehicle is now unfit for operation.

- Charleston, SC, USA

problem #344

Oct 142024

2500

  • miles
ABS Light and traction conrol light started acting up. Brakes not currently sticking but will be sending for possible repair as this is a common trend with this vehichle from What I have reviewed online.

- Roanoke, VA, USA

problem #343

Aug 072024

2500

  • miles
ABS traction control keep flashing on and off due to hcu problem

- Archie , MO, USA

problem #342

Oct 042024

2500

  • miles
Abs pump intermittent light

- Northlake, TX, USA

problem #341

Aug 012024

2500

  • miles
ABS module failure

- Waterford, MI, USA

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