10.0
really awful- Crashes / Fires:
- 9 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 691 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I am experiencing problems with my ABS & Traction Control system. This is the 3rd time I have had this issue with my truck since I purchased it new in 2018. The truck only has 56k miles on it. ABS/Traction control is definitely a safety issue due to brake not functioning properly as the truck is designed to do. Dealer says there are no alternative parts that can be installed & there is no recall. This is a rather costly replace/repair. Why is RAM not doing something to address this issue? There are forums online that say this is a known issue. Some state that RAM recalled some selected trucks, but my truck does not come up for the recall. THIS NEEDS TO BE ADDRESSED. ABS IS SOMETHING YOU DO NOT WANT TO FAIL IN RAINY CONDITIONS. WE SHOULD NOT HAVE TO MAKE THESE REPAIRS TO OUR ABS SYSTEM EVERY COUPLE YEARS. THE CODE COMING UP IS: C0020-01 - ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE.
- Thibodaux, LA, USA
ABS/Traction control lights come on shuts your cruise off light flashes and dings constantly It is a safety issue that needs attention plus parts are not available
- Shelby, NE, USA
ABS & Traction control light keeps coming on. Believe this is a safety issue. My research has shown this to be a major problem with vehicles like mine and the parts are not available. My family and I use this vehicle to tow a camper and I feel that the manufacturer should issue a recall and repair since this is a known safety issue. This started approximately one month ago and is continuing to get worse.
- Huntington , WV, USA
ABS hydraulic control unit failure. Took the car to dealer to resolve issue 6 months ago and was told part would not be available till august, come august called again to check status on part and have now been told it won't be available till February. Abs does not function, cruise control does not function, Warning message and annoying chime appear on dash every 30 seconds while driving saying abs failure/ebs failure. Vehicle is unsafe to drive and no fix has been made, I will have been without the vehicle for about a year come February, absolutely ridiculous
- Edmonds, WA, USA
ABS traction control, light code c0034
- Memphis , TN, USA
ABS and Traction Control warning lamps lit with chime. Vehicle scan shows abs pump failure, confirmed by an independent service center. Loss of antilock braking, traction control, and cruise control.
- New Smyrna Beach, FL, USA
I purchased the subject vehicle in NEW condition in September 2019. On April 2021 the vehicle ABS lights came on and off. The mileage of the vehicle at that time was 16,538. I took the vehicle in to get serviced by ANCIRA Chrysler Jeep Dodge Ram dealership and the HCU PUMP was replaced. I have the service invoice that has all this information. On August 20, 2023, the same lights came on. The vehicle now has 48,000 miles on it. As a part time mechanic, I conducted a diagnostic test and found that the error code is the same as the initial incident, which is Code C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRIC FAILURE. The vehicle no longer as a warranty and since there are no available parts available for repair, I have no choice but to drive this truck putting myself and my family in danger. The vehicle is available for inspection if needed.
- Corpus Christi, TX, USA
Service electronic brake system and ABS system
- Santa Rosa , TX, USA
My ABS and Traction control lights activated visually and with audible alarms. I brought it to the dealer. It only has 23,000 miles on it with a manufacturer extended warranty. The dealer told me that the ABS pump motor control as well as the HCU has failed and need to be replaced. They also told me that the parts are not going to be available until the EARLIEST February of 2024. The vehicle is not safe to drive without these safety systems working especially towing. They told me the parts are under Engineering review. They suggested I park the vehicle until parts are available. NOT ACCEPTABLE!!! I have looked at owner forums and this issue is common and needs to be addressed by NHTSA and the vehicles recalled due to safety.
- Rutland, MA, USA
Service electronic braking system light comes on intermittently every 1-5 minutes while driving. Also, a light indicating issues with the traction control system comes on. ABS system seems to be failing or indicating failure almost constantly. Cruise control is disabled during these times. I've read this is a common problem with these vehicles. There really needs to be a recall issued for this. Is my truck safe to drive if the braking system functionality is in question? Not really.
- Gresham, OR, USA
The service anti lock brake system light is on, the service electronic braking system light is on. This causes the ABS, traction control and cruise control not to work.
- Bruceton Mills , WV, USA
Abs system lights keep coming on even without system needing fixed.
- Satellite Beach , FL, USA
Service ABS system and traction control light continually flashes on and off. Does not allow me to use cruise control and it also turns off my ABS which is unsafe.
- Orlando, FL, USA
The -??service electronic braking system-?? light is on, also the -??service antilock brake system-?? light is on as well.This causes the ABS, traction control, or cruise control to not work The truck has 49,000 miles
- Terra Alta, WV, USA
Abs HCU failure. This is a know common issue and yet no recall. THIS IS NOT SAFE
- Van Buren , AR, USA
ABS module and HCU module are at fault. Have been driving it and lights and dings will come on and off at random. When lights are on I cannot use electric brakes for my trailers either. Dangerous when I-??m hauling live horses and no trailer brakes. This is a common issue that Chrysler refuses to recall.
- Katy, TX, USA
My ABS / Electronic Stability control warning lights keep coming on intermittently and also sometimes staying on for hours at a time. I cannot use my cruise and my ABS will not work with these problems making this a very dangerous truck to drive. I have read that there are many other trucks with this issue. More specficially the 2017-2018 Ram 2500's. I believe there should be a recall for these parts as this is a intergral function in these HD trucks.
- Manitowish Waters, WI, USA
My vehicle keeps throwing up a service ABS and service electronic braking system intermittently and the braking system is greatly diminished. Vehicle has been inspected and the replacement parts for the breaking system are on national back order without a recall open.
- Ocoee, FL, USA
ABS failed, brakes locked up causing truck to skid out of control
- Loranger, LA, USA
- San Antonio, TX, USA