10.0

really awful
Crashes / Fires:
14 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
730 miles

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« Read the previous 20 complaints

problem #90

Sep 012022

2500

  • miles
Service Electronic Braking system and Service ABS braking system messages with accompanying chimes occur every 2-3 seconds while driving. This turns off the traction control and abs as well as the speed control. Diagnosis reveals abs control module and hydraulic brake control unit needs to be replaced. Code c0020-01, Vehicle only has 22,000 miles. Parts are discontinued according to dealer site. I started getting a Service Electronic Braking System warning light and bell recently that is intermittent and seems to affect the braking system on the truck. The light will go off and then return, sometimes once and at other times frequently. I searched online for this issue and found this is common among the 2018 and later year RAM trucks. The dealers make repairs under the warranty or charge upwards of $1,000 to change components to clear the warning, sometimes resolving the issue and at other times the warning returns shortly after repairs were made. My truck has just over 22K miles and the warranty (36 months) lapsed in October 2021. I believe RAM has adequate historical information regarding this issue to recall these vehicles and replace the failing components impacting safe braking on these trucks. Some vehicles exhibited this warning with less than 10,000 miles on them. There is plenty of owners complaints available via internet sites, such as the RAM Forum, documenting this safety issue and the lack of support by Chrysler to resolve the problem. FCA RamCares was at no help at all, and kept referring to recall V06, which is the drag link welding of jam nuts, which is also a hack job of a recall.

- Waxhaw, NC, USA

problem #89

Sep 022022

2500

  • miles
ABS and Traction Control warning light keeps intermittently coming on and then a message saying that the Electric Brake system needs serviced. Assumedly if the ABS is not functioning correctly that could lead to a crash. After doing research and reading many forums I see this issue has been reported many times and there is a TSB listed for this. For a truck with on 33,000 miles on it I would not think a critical component like ABS should be failing.

- North Huntington, PA, USA

problem #88

Sep 012022

2500

  • miles
The ABS system warning comes on when I hit a bump. The audible warning sounds as well. It happens multiple times during a trip, even a short trip. The cruise control is disabled when this as well. When this happens, the truck is harder to stop. It is a safety concern. There is a recall on 2019 trucks for the same issue. The 2018 trucks need this same recall.

- Mobile, AL, USA

problem #87

Aug 012022

2500

  • miles
Intermittent shutting down of ABS. Which as a truck designed to pull heavy loads, this is a serious safety concern. This is due to a faulty ABS module that has plagued a disproportionately large number of owners. The problem remains that Ram is not supplying the needed part to remedy the safety related problem.

- Sanford, NC, USA

problem #86

Aug 232022

2500

  • miles
The electronic brake light and ABS warning goes off intermittent and with hitting bumps. When this happens the cruise control shuts off. This leads me to believe that the antilock brakes and and will malfunction in a panic stop. This is a repeat issue, dealership has replaced the HCU and ABS modules twice within a three year window.

- Bay City, TX, USA

problem #85

Jun 222022

2500

  • miles
Ram 2500 truck "Service Antilock Braking System" and "Service Electronic Braking System" warning light and chime come on and off repeatedly. This problem has been diagnosed by RAM dealer as error code C0020-01 ABS Pump Motor Control General Electrical Failure. Solution per RAM is to replace ABS Hydraulic Control Unit, MOPAR part #68143491AA/AB; however the part is unavailable and on backorder with MOPAR's ETA of December, 2022. This problem started in June, 2022. I tow a 5th Wheel on long trips and this problem is a serious safety concern for my family & I. There are a multitude of complaints on various forums about this issue and the fact that the part is backordered for so long is an indication of a serious defect. When the warning light is on, the ABS system and traction control systems are disabled causing a major safety concern. I would like Dodge/RAM to replace the failed components and pay for installation and/or issue a National Safety Recall to remedy this defect.

- Williamstown, WV, USA

problem #84

Aug 252022

2500

  • miles
The abs pump and module have failed on my vehicle leaving it without abs, skid control and traction control. This is a very common issue and known by the dealers and manufacturer. This has affected tens of thousands of Ram trucks anywhere from 1 year old to 4 years old. But is only covered under warranty 3 years or 36k miles. It is my opinion this is a safety concern and should be recalled by the manufacturer.

- Alabaster , AL, USA

problem #83

Aug 162022

2500

  • miles
Vehicle antilock brake system and traction control system failed causing cruise control to disconnect at highway speed, attempt to stop the vehicle caused an out-of-control skid

- Newport, MI, USA

problem #82

Aug 012022

2500

  • miles
ABS module and HPU failing. The ABS Module is losing communication with the HPU causing the ABS to turn off and on. The concern is if it turns of during an event where it is needed and increases the chance of losing control of the vehicle.

- Brookhaven , MS, USA

problem #81

Aug 122022

2500

  • miles
The electronic brake light and ABS warning goes off intermittent and with hitting bumps. When this happens the cruise control shuts off. This leads me to believe that the antilock brakes and and will malfunction in a panic stop. A brief review of google shows this to be a well known issue with multitudes of owner la having the issue. Parts on back order also an indicator of the frequency.

- Dade City , FL, USA

problem #80

Aug 062022

2500

  • miles
Service Anti-lock Brake System; and Service Electronic Brake System warning messages appear constantly on the dash.

- Watauga, TX, USA

problem #79

Aug 032022

2500

  • miles
Service Antilock Braking System and Service Electronic Brake System randomly turning on and off once vehicle is started. Sometimes they do not turn on at all. Randomly occurring. The Alerts were not there one day, and the next they were. No moisture, rain, or hard braking occurred to cause this. This is causing traction control and ABS to turn off which will be a major safety hazard once winter comes. This turns out to be a very common issue with these models.

- Eugene, OR, USA

problem #78

Aug 012022

2500

  • miles
The ABS on my vehicle malfunctioned and the warning lights appeared on about 8/1/2022. The mechanic pulled the error code C0020-01 ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. His research indicates the solution is to replace both the ABS Control Module and the ABS Hydraulic Control Unit at the same time. As replacing one without the other seems to lead to additional unnecessary and costly repairs to the same part. After contacting every Ram dealer in my area, there are no ABS Control Modules available anywhere. I then checked the internet and it appears that the ABS CM (part# 68347098AB) is not available anywhere with over 2500 on backorder at a single RAM dealership in Texas. It appears that there are many thousands of RAM owners with the same problem and the lack of a replacement part is troubling. The ABS system in vehicles is a BASIC safety feature and a malfuctioning ABS will undoubable lead to crashes and possibly deaths. As a owner of an affected vehicle, I request that you investigate this problem and force RAM to ensure that their vehicles are equipped with the basic safety features that are required by law.

- Binghamton, NY, USA

problem #77

Jul 132022

2500

  • miles
The abs and traction control light is on and chimes non stop and my cruise control will not work when the abs and traction control is defective.It needs the abs pump replaced as do many of these trucks. The next issue is the computer sceen is delaminated and is wanting you to adjust the time and chimes non stop, so it will not allow you to turn on your defrosters so you can see the road. This truck is so unsafe it now just sits in my barn while I drive my 2005 ram with 210000 mile on it! The repair cost is around 5000,00 for a truck with 48,000 miles on it! All safty issues!

- Conover, OH, USA

problem #76

Jun 032021

2500

  • miles
Keep getting service ABS system message. Doesnt matter weather conditions or road conditions, it is very random and becoming very frequent. Upon doing some research to figure out the issue, it has become apparent that this is a very common issue with Ram. The Hydraulic Control Unit needs to be replaced as stated by my mechanic that pulled the C0020-01 ABS Pump Control Motor General Electric Failure code. There are way to many websites and forums to list for reference but the issue can be found with a quick google search. Ram knows this is a problem and thats why they are limiting how many of these parts the dealer can get.

- Monticello, GA, USA

problem #75

Aug 032022

2500

  • miles
All started when the truck had 472 miles. ESC and service brake light came on. Was repaired on May 9, 2019. March 23, 20 back at dealer for ABS Light and ESC Lights on dash. Dealer replaced both the HCU Unit and ABS Module on truck. December 2, 2021 back at dealer again for the same HCU and ABS Light on dash again. Dealer replaced HCU unit but not ABS Module. August 2, 2022 HCU and ABS lights on again. Contacted dealer they said they would call back with service date but never got a call back. This is a very serious safety issue on these trucks. When the ABS and ESC Lights are on in the truck it disables the Antilock Break System along with traction control, brake controller and if you have 4wd it disables that also. I have had nothing but problems with this truck since it had 472 miles on it. Dodge/Ram refuses to address the problem correctly. They just put another part in knowing it will fail sooner or later and by that time your waranty is out and they want $1600 to repair something they know will break again. What will it take to have them correct this problem (someones life!) I will never but another Dodge product again. They refuse to find a fix for this problem.

- St Rose, LA, USA

problem #74

Jun 142022

2500

  • miles
ABS Module failed which makes the truck slide and lock up the brakes and makes cruise controll not work at all also turns off traction controll which can make the truck slide or skid in turns or on wet conditions.

- Cleveland, TN, USA

problem #73

Jul 192022

2500

  • miles
May 18 2020. 6,783 miles on truck ABS light and traction control light started flashing on and off. Drops out of cruise control. Then light stayed on all the time. Dealer replaced the complete brake system. Yesterday July 20 2022 same thing again at 39000 miles.ABS and traction control light on. Dealer said it's out of warranty. There are complaints of this issue all over the web and has been a issue for years. Why is this not a safety recall yet.

- Melbourne, FL, USA

problem #72

Jul 092022

2500

  • miles
I had to brake hard on the freeway to prevent being hit by an 18 wheeler that began to change lanes. Since that incident, every time I press the brake pedal more than 50%, the "Service Electronic Braking System" light flashes on the EVIC. I had the ABS pump replaced in July 2020 under warranty for the same issue, and was advised that it is a known issue, but there was not a recall that has been issued. I have not had any issues with the brake system since the repair until I actually needed it in this instance. This is a safety concern due to the fact that when this occurs, it disables the ABS system.

- Texas City, TX, USA

problem #71

Jul 132022

2500

  • miles
2018 Ram 2500 with 41,900 miles. ABS and Traction lights started coming on. Had to have the hydraulic control unit replaced. Seems like a known issue and very unsafe to lose abs or traction control. Ram should take notice.

- Chatsworth, GA, USA

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