10.0
really awful- Crashes / Fires:
- 9 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 691 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Anti-Lock Brake System Failure The following dates for the repairs are as follows: December 05, 2019 1440 miles 5 days out of service April 19, 2021 12662 miles 4 days out of service March 06, 2023 21405 miles 6 days out of service (part backordered/not repaired As of March 06, 2023, the repair of the Anti -Lock brake system on the above mentioned vehicle is at three times and over fifteen days out of service. I am the registered owner and purchased the vehicle from AutoNation Chrysler/Dodge/Ram dealership located at 136 01 Pines Blvd, Pembroke Pines, Fl 33027
- Pembroke Pines, FL, USA
Antilock braking system has failed and the alarm continually goes on and off while going down the highway. The dealership has told me the parts to repair this issue are unavailable. This is the second time this occured. The first was at about 40,000 miles and now the second was at 80,000 miles. I have significant concerns with operating the vehicle with the system turning on and off but Ram has yet to provide a solution. Doing some research this appears to be a common problem that everyone with 2500 and 3500 Rams between 2012 and 2018 are experiencing.
- Inez, TX, USA
2018 Ram 2500 - July 2022 - truck mileage @ 48000 miles the ABS and traction control light began flashing with an alert tone began going on and off while driving down the road. I took the truck to Dodge dealership to resolve the issue the dealership informed me that the "ABS module" was malfunctioning. I was given a price for the repair and when I asked them to proceed, I was told the part was not available any where in North America. I was told they would have replacement in December 2022. I checked back in January 2023 and was told it would be mid-March 2023 before they would arrive. I checked the first of April 2023 and now am being told none are expected until August 2023. So it will be over a year before I can get the anti-lock brakes and traction control working properly on the 3/4 ton truck. While I can drive it, it is not nearly as safe without these key safety features not working or working only intermittently. There is also the constant sound of the alert tone as the system cycles almost non-stop between working and not working. It does not seem that Dodge/Ram is taking this safety concern seriously and have offered no solutions to resolve this known issue. Thank you!
- Douglasville, GA, USA
ABS and traction control failed causing me to lose control on an icy road. I was able to regain control without hitting anything or having an accident but now I get an intermittent ABS control module service warning. When this appears the antilock brakes, the cruise control and traction control do not work. Once the light goes off all systems return to normal operation. It is intermittent and unpredictable. Parts are on National back order, I do not think replacing all of these parts is the issue. As dealers like to do-?? they just replace the whole system without identifying what the issue is. I do not think I should have to pay for replacing parts that are working properly. FCA needs to recall all of these systems and replace them at their expense!
- Sequim, WA, USA
C0020-01 "ABS Pump Motor Control-General Electrical Failure" is a trouble code found on the truck I just bought. That seems to be a common occurrence per Ram/Cummins forums. The truck is from a salvage auction, so I cannot say exactly what took place or about personal injury.
- Haven, KS, USA
ABS & Traction Light flicker on & off randomly at no specific duraction. I cannot predict when lamps will come on, also cruise control is disabled when lamps light up. I understand this has been an on-going issue for Ram.
- Gruetli Laager, TN, USA
My truck was purchased new by me in January of 2019. At approximately 47,000 miles my ABS system failed and I payed to replace the ABS pump/module per manufacturer recommendation. Now in January of 2023 at approximately 95,000 miles the same part has failed on the truck. The ABS system does not function properly causing a substantial safety risk. In addition, I have been told that the part required for repair (ABS pump/module) is out of stock and is not able to be ordered until August of 2023 at which time i will be required to pay out of pocket for the repair. Not only is the time frame for the repair part unacceptable. It is also unacceptable that a quality part has not been supplied. ABS pump/module is not a wear item that should be replaced in such a short timespan.
- Pass Christian, MS, USA
ABS module and traction control starting going off while driving. I took the car to the dealer but refused to fix it despite being under warranty at the time. The ABS and traction control lights go on/off suddenly and my cruise control shuts down and I loose ABS braking which is CRITICAL. this can cause an accident and I am not the only one with this issue. 2019+ Rams have already been recalled for the same issue. I need to get fixed ASAP, I HAVE CHILDREN IN THE CAR WITH ME! Issue keeps getting worse and lights come on more and more frequent, so most of my driving is without proper brakes.
- Plantation, FL, USA
I have had the ABS hydraulic module replaced several times by Firkins Automotive, now with the same Faulty Hydraulic module failing once again. The dealer had told me after the 2nd time this was replaced it was -??junk-?? parts and there was no permanent repair. When this goes bad you lose all ABS function and traction control causing braking to be unstable and truck to have no traction control. On the dash is the ABS light, traction light and BRAKE light illuminated all the time with warning chimes.
- Myakka City, FL, USA
Dec 1, 2022, Service dept. at Local RAM dealer in Binghamton, NY, diagnosed and concluded that the vehicle requires a new abs hydraulic control unit. PN: 68143491AB was ordered (Order # 1201BP) At that time, Parts were listed as being on Backorder and unavailable until mid January, 2023. "? Mid January 2023, Part still unavailable, New estimate of part availability was mid March 2023. ??? Mid March 2023, I'm now being told parts will not be available until mid August 2023 ??" At this point, it will be over 9 months to correct this issue.
- Binghamton, NY, USA
"Electronic Braking Service Required" message and ABS and Skid control light turn on in the instrument cluster and Service ABS come on. The warnings will go off and then re appear over and over. The repair part is not available. It affects other components such as the cruse control.
- Roaring River, NC, USA
The ABS module has to be replaced!
- Pontre Vedra, FL, USA
Abs And Traction Control Light comes on and Chimes go off. you lose ABS and Traction Control and Cruse control, This is a know issue with 2018 Ram 2500. Parts are hard to come by and are very expensive to repair, This safety concern and should be a Ram Recall. I have not taken it to the dealer yet but since it is out of warranty by time, I cant afford the high cost of the repair
- Slatington, PA, USA
The ABS/HCU (Hydraulic Control Unit) failed again. This will be the 3rd HCU installed in my vehicle. The previous repair was completed 10 days ago. I have an open case with Stellantis, since the parts are on extreme backorder (3+ Months). My safety is at risk, because when this component fails, it directly impacts the ABS Brakes, Traction Control, Cruise Control, Parking Assistance, etc. The dealer has confirmed the issue. I am unsure what diagnostics the dealer has performed on the failed part. There are multiple warning lamps associate with BRAKE, ABS, Traction Control, Cruise Control, Parking Assist, Service Electronic Breaking System, etc.
- St. Clair, MI, USA
Service ABS and electrical brake system failure lights come on randomly and repeatedly. This also disengages the cruise control when it happens. Sometimes the warning light stays on for a few minutes, other times it flashes on and off and dings each time. This is a very common issue for this year of Ram truck from people that I know and from the research I have done. At my previous employer, we had 2 other rams the same year with the same issue. The ABS system will not work with this problem - I was driving and my vehicle skid due to there not being ABS. I have tried on multiple occasions since my truck had about 85k miles on it to get this problem repair. The dealerships all told me they dont have the parts for a repair
- Georgetown, TX, USA
When driving our 2018 RAM 2500 diesel pickup the message on the dash instrument panel intermittently flashes the message "Service Electronic Brake System." then the ABS and traction control symbols light up on the dash. The RAM dealer diagnosed the problem to the Hydraulic Control Unit (HCU) and said it needs to be replaced. The dealer also said until this is fixed the trailer electronic brakes, truck ABS, traction control and cruise control will not work. Please see the RAM dealer attached diagnosis. The dealer also said they can't order the part until 8/16/2023, the part is currently back ordered because so may RAM pickups have the same problem. So I have a very expensive truck that I can't safely use for what I bought it for, to haul a heavy trailer that has electronic brakes controlled by the vehicle.
- Jeffeson, SD, USA
The contact owns a 2018 Ram 2500. The contact stated while driving 65 MPH, the messages "ABS Braking" and "Speed Control Sensor" were displayed. Additionally, the message "See Your Dealer" was displayed the following day. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the ABS pump needed to be replaced; however, the parts were not available. The dealer advised the contact that the vehicle was unsafe to drive, and the contact had stopped driving the vehicle. The contact stated that the parts had been on backorder for 9 months. The manufacturer was notified of the failure, and a case was opened; however, the manufacturer had not followed up with the contact. The failure mileage was approximately 58,000.
- Summerfield, FL, USA
I am affected by issue under investigation with NHTSA Action Number: PE22012. When driving the vehicle traction control and ABS system will turn off unexpectedly and intermittently.
- Cary, NC, USA
The HCU has failed on my truck. This was diagnosed by my local dealer on 26 Oct 2022. I was told this is a known issue with my 2018 Ram 2500. The part has been on a national backorder since the diagnosis was completed. It is now 29 March, and my truck is still not repaired due to the part not being available. In my opinion, based on my own research, this should be a national recall on all of the 2018 Ram 2500 and the manufacturer should be required to cover the full costs of the repairs.
- Brooksville, FL, USA
- Mcmurray, PA, USA