10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 1
Average Mileage:
9,046 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Ram 2500:

Unsubscribe any time. We don't sell/share your email.

problem #60

Jan 212025

2500

  • miles
I am filing this complaint due to a GREAT safety concern with my vehicle. I am a law enforcement officer as well as a firefighter. I was notified that there was a safety recall on my vehicle. The recall was for the hydraulic control unit ("HCU"). One of the risks of said recall is the loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. After being notified about said recall, I notified several Ram Service locations in my area as well as the surrounding areas of where I reside. Each and every one of the service personnel or advisors I spoke with told me -??there is not a remedy for the recall as of yet due to parts not being available.-?? When asked what I needed to do at that point, I was told to continue to drive my vehicle. Each dealership I spoke with stated they did not offer loaner vehicles, and did not know when parts would be available to fix said recall. That brings me to my complaint. On the morning of January 21, 2025 at approximately 05:47, I was driving my daughter to school then I was going to go to work there after. When I left my residence, I approached a stop sign to make a right turn. When I made the right turn, my front driver-??s side wheel, locked up and pulled the vehicle hard to the left causing me to nearly strike a sheriff patrol officer and crash into a nearby residence. My daughter and I are severely shaken by this incident, and it could have been tremendously worse than it was. The Ram service departments should not be encouraging anyone to continue driving the vehicle models with this recall. It nearly killed my daughter and I. We have never experienced anything like this. This vehicle is not, and it has not been safe for operations for my family. Due to this incident I no longer have a drivable vehicle, and I still have to make the payments on said vehicle. I have looked into this problem and have found out there are two class action lawsuits in different states due to this problem. This is not a new issue.

- Austin, AR, USA

problem #59

Dec 012018

2500

  • miles
A previous recall led to a temporary fix of the steering linkage. This temporary fix was to weld the steering linkage. I can no longer have a wheel alignment done. This causes an increased safety risk. I am constantly subjected to tire blowouts and vehicle handling whether vehicle pull, unsafe vibrations and/or general instability of vehicle. As of this moment FCA US has yet fixed the problem. There is a part that fixes this problem but FCA won-??t pay for the part to put on vehicle. There needs to be a recall forcing FCA to permanently fix the existing issue rather than place a bandaid on it.

- Littleton, CO, USA

problem #58

Sep 282024

2500

  • miles
I am getting a warning saying to service the anti lock brakes and the traction control. I have had this same issue before and paid the dealership to fix it. Also when the warning appears the cruise control shuts off. I am concerned about the loss of control of the vehicle.

- Anderson, TX, USA

problem #57

Jul 012024

2500

  • miles
When driving around a bend in the road regardless of left or right bend, once the steering wheel is turned between 45-90 degrees, the steering wheel moves back and forth from left to right on its own. Also when sitting still, with the vehicle running, if you turn the steering wheel in either direction between 45-90 degrees there is "play" in the steering wheel of approx 10% without moving the actual tires. There has been no modifications or accidents to the vehicle.

- Saint Helena, CA, USA

problem #56

Sep 022024

2500

  • miles
I received the recall notice V06, for the Drag Link, I purchase 4 new tires and took the truck in to have the repairs done, the dealership informed me that I also needed upper and lower ball joints both sides and front end alignment, I had them preform all that they said it needed. I took the truck back because I noticed excessive tire were and they told me that the Drag link needs replaced, the alignment redone and that I would have to pay for

- Norwalk , OH, USA

problem #55

Dec 202023

2500

  • miles
CONSTANT & iNTERMITTENT system notification (Dash lights and chime tones) of required ABS serving, Traction Control failure, and DISCONNECT of Speed Control system. The problem has been on going for past 15,000 miles. NOTE: Took vehicle to RAM Dealer in Kerrville Texas and they determined no problems despite dashboard messages and lights. Dealer states that they are NOT aware of ANY issues with ABS and Traction Control on any of the 2018 RAM 2500 vehicles.

- Kerrville, TX, USA

problem #54

May 172024

2500

  • miles
ABS MODULE HCU MODULE Has failed, cruise control doesn't work, Dinging is non stop, Everytime I hit a bump it goes on and off

- Corpus Christi, TX, USA

problem #53

Apr 162024

2500

  • 108,000 miles
The contact owns a 2018 Ram 2500. The contact stated that prior to owning the vehicle, the vehicle was serviced under NHTSA Campaign Number: 19V021000 (Steering). The remedy for the recall called for the dealer to check the steering linkage jam nut tightness, replacing the drag link assembly, or welding the nut to the adjuster sleeve. The contact recently took the vehicle to an independent mechanic for a wheel alignment and was informed that the alignment could not be performed due to the welding of the drag link. The contact was informed that the drag link would have to be cut to perform the wheel alignment. The vehicle was then taken to a dealer where it was recommended that the drag link be replaced; however, the manufacturer refused to cover the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 108,000.

- Lake City, FL, USA

problem #52

Jan 222024

2500

  • miles
2 months ago my truck started making a -??whirling noise-?? whenever I would turn the steering wheel. There was no change in the ability to steer at all. The service manager informed me it was a -??Hydro-booster-?? issue and was in no way dangerous or would create a danger until an opportunity for service and parts were available. He informed me this was not a warrenty issue and I would have to either leave my truck for -??weeks-?? while part was removed and sent in for inspection or accept noise until I wanted to foot bill for repair of over $1K. I elected to drive with noise until I could save up money and be without my work truck. Recently, driving my truck down the highway and hit a pot hole which created an -??out of alighnment-?? in my steering. Upon arriving home the steering wheel was up to 180 degrees out of snych with steering. As I was backing into driveway and going over the driveway curb I heard a loud -??clunking-?? noise in which my steering wheel then had absolutly no connection with the front tires. I was able to free-spin the column. I had it towed to dealership. Talking to Service Manager, he said it sounds like 2 retaining nuts loosened up to the point of falling off and steering linkage dislodged. Why is there no retaining/ locking pin on these bolting parts to prevent complete separation. I could have been still traveling down the highway when this happened. I feel this should be repaired as a Warranty and I not be charged for this repair.

- Ballwin, MO, USA

problem #51

Aug 152023

2500

  • miles
The ABS and traction control has a fault that-??s turns off the abs system. It-??s been troubleshot to the HCU pump. There are several ram trucks with this issue. Fault code is. C0020-01 ABS pump motor control

- Dallas, TX, USA

problem #50

Jun 052023

2500

  • miles
ABS and Stability unit has failed, vehicle has 26160 miles. Dealer and manufacturer know of defect and refuses to provide any fix. This is a serious safety problem, and vehicle is unable to be used.

- Woodbine , GA, USA

problem #49

Dec 212021

2500

  • miles
Failed parts. #1 abs module #2 steering box & intermediate shaft #3 balljoints.available anytime for inspection" # 1 risk brakes locking up or soft pedal #2 steering wheel back and forth to stay on highway #3 knuckle fall off failed balljoint all causing an accident.. all independent shop for all components. Dealer for steering ?" Abs traction lights

- Evarts , KY, USA

problem #48

Oct 262023

2500

  • miles
The ABS pump has failed for the second time, my vehicle has less than 80000 miles on it. The first replacement was covered under factory warranty. I have researched this issue and have found this to be a common issue and at this time the factory is not issuing a recall. Dodge/Ram is well aware of this issue and the repair should be covered as a factory defect.

- Valley View, TX, USA

problem #47

Sep 202023

2500

  • miles
I purchased 4 new tires and wanted a front end alignment. There was an issue with drag link so the fox was Chrysler to weld draglink now that has been done before I purchased truck I can-??t do alignment. Dealership said should be covered but have to wait until they hear from Chrysler. Going in 5 weeks still haven-??t heard back I have called numerous times!

- Surprise , AZ, USA

problem #46

May 272022

2500

  • 110,000 miles
The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 40 MPH, the ABS warning light illuminated with an audible chime. The contact stated that the failure had been intermittent but had become a recurring failure while driving at various speeds. The contact stated that when the ABS warning light illuminated with the cruise control engaged, the vehicle would revert to manual mode and turn off the cruise control. Additionally, the cruise control could not be re-engaged. The contact also stated that when the ABS warning light was illuminated, the brake pedal would feel soft or "mushy" while depressed. Additionally, the contact stated that while making a tight turn to either to the right or left, the steering wheel felt loose. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the ABS Control Module needed to be replaced. The steering wheel failure had not been diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000. The VIN was not available.

- Port Gibson, MS, USA

problem #45

Jul 282023

2500

  • miles
Driving home from work, ABS and traction control light and warning started to go on and off nonstop every 2 seconds or so. No bumps on the road or excessive turning just a straight highway.. will contact dealer today for any recalls but I don-??t see any open.

- Hayward, CA, USA

problem #44

Jun 202023

2500

  • miles
The Traction Control and ABS/EBS sensors have failed on my truck. The dealer states that I need an HCU and ABS module in-order to correct the problem, however because the vehicle was made in Mexico the replacement parts are not available.

- San Antonio, TX, USA

problem #43

Jun 252023

2500

  • miles
Ive purchased this truck from the dealer with the remedy Recall 19V-021 back in 2019. my front right tire went bald after 3000 miles. driven. I purchased new tires and got an alignment. the Auto shop told me the could only adjust the to there best ability due to the welded nut on one of the parts on the steering parts. I went for a 600 mile trip and right as i got on the highway the front right tire blew out. I either need the drag link replaced or a better remedy the front right tire is wearing faster then the other three.

- Berkeley, CA, USA

problem #42

Dec 022021

2500

  • miles
2018 Dodge Ram 2500 with Cummins turbo diesel. When driving, the dash warning light for the ABS and the Traction Control System intermittently come in and spontaneously reset. If the cruise control is on and set, it turns off without driver input. Dodge dealer states that the hydraulic control unit needs to be replaced, but they have been on back order for over a year.

- Martinez, GA, USA

problem #41

May 302023

2500

  • miles
Abs and traction control indicator lamps have an intermittent flash and alarm that alert at random times. This is dangerous as this not only disables the cruise control but the traction control is then disabled as well as the abs system causing brakes to lock up. Mopar and ram refuse to fix the issue and it costs consumers $1200 for parts and labor that may or not fix the issue. This is reported in many forum pages as well with all having the same complaints and stuck with the repair or not due to unreasonable cost associated with a possible fix. This should be an immediate recall as it is a safety concern even more so than an airbag issue. I cannot fathom a government agency responsible for safety to not mandate this as a recall.

- Burleson, TX, USA

Read the next 20 complaints »