10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 3 / 1
- Average Mileage:
- 9,869 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
ABS MODULE HCU MODULE Has failed, cruise control doesn't work, Dinging is non stop, Everytime I hit a bump it goes on and off
- Corpus Christi, TX, USA
The contact owns a 2018 Ram 2500. The contact stated that prior to owning the vehicle, the vehicle was serviced under NHTSA Campaign Number: 19V021000 (Steering). The remedy for the recall called for the dealer to check the steering linkage jam nut tightness, replacing the drag link assembly, or welding the nut to the adjuster sleeve. The contact recently took the vehicle to an independent mechanic for a wheel alignment and was informed that the alignment could not be performed due to the welding of the drag link. The contact was informed that the drag link would have to be cut to perform the wheel alignment. The vehicle was then taken to a dealer where it was recommended that the drag link be replaced; however, the manufacturer refused to cover the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 108,000.
- Lake City, FL, USA
2 months ago my truck started making a -??whirling noise-?? whenever I would turn the steering wheel. There was no change in the ability to steer at all. The service manager informed me it was a -??Hydro-booster-?? issue and was in no way dangerous or would create a danger until an opportunity for service and parts were available. He informed me this was not a warrenty issue and I would have to either leave my truck for -??weeks-?? while part was removed and sent in for inspection or accept noise until I wanted to foot bill for repair of over $1K. I elected to drive with noise until I could save up money and be without my work truck. Recently, driving my truck down the highway and hit a pot hole which created an -??out of alighnment-?? in my steering. Upon arriving home the steering wheel was up to 180 degrees out of snych with steering. As I was backing into driveway and going over the driveway curb I heard a loud -??clunking-?? noise in which my steering wheel then had absolutly no connection with the front tires. I was able to free-spin the column. I had it towed to dealership. Talking to Service Manager, he said it sounds like 2 retaining nuts loosened up to the point of falling off and steering linkage dislodged. Why is there no retaining/ locking pin on these bolting parts to prevent complete separation. I could have been still traveling down the highway when this happened. I feel this should be repaired as a Warranty and I not be charged for this repair.
- Ballwin, MO, USA
The ABS and traction control has a fault that-??s turns off the abs system. It-??s been troubleshot to the HCU pump. There are several ram trucks with this issue. Fault code is. C0020-01 ABS pump motor control
- Dallas, TX, USA
ABS and Stability unit has failed, vehicle has 26160 miles. Dealer and manufacturer know of defect and refuses to provide any fix. This is a serious safety problem, and vehicle is unable to be used.
- Woodbine , GA, USA
Failed parts. #1 abs module #2 steering box & intermediate shaft #3 balljoints.available anytime for inspection" # 1 risk brakes locking up or soft pedal #2 steering wheel back and forth to stay on highway #3 knuckle fall off failed balljoint all causing an accident.. all independent shop for all components. Dealer for steering ?" Abs traction lights
- Evarts , KY, USA
The ABS pump has failed for the second time, my vehicle has less than 80000 miles on it. The first replacement was covered under factory warranty. I have researched this issue and have found this to be a common issue and at this time the factory is not issuing a recall. Dodge/Ram is well aware of this issue and the repair should be covered as a factory defect.
- Valley View, TX, USA
I purchased 4 new tires and wanted a front end alignment. There was an issue with drag link so the fox was Chrysler to weld draglink now that has been done before I purchased truck I can-??t do alignment. Dealership said should be covered but have to wait until they hear from Chrysler. Going in 5 weeks still haven-??t heard back I have called numerous times!
- Surprise , AZ, USA
The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 40 MPH, the ABS warning light illuminated with an audible chime. The contact stated that the failure had been intermittent but had become a recurring failure while driving at various speeds. The contact stated that when the ABS warning light illuminated with the cruise control engaged, the vehicle would revert to manual mode and turn off the cruise control. Additionally, the cruise control could not be re-engaged. The contact also stated that when the ABS warning light was illuminated, the brake pedal would feel soft or "mushy" while depressed. Additionally, the contact stated that while making a tight turn to either to the right or left, the steering wheel felt loose. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the ABS Control Module needed to be replaced. The steering wheel failure had not been diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000. The VIN was not available.
- Port Gibson, MS, USA
Driving home from work, ABS and traction control light and warning started to go on and off nonstop every 2 seconds or so. No bumps on the road or excessive turning just a straight highway.. will contact dealer today for any recalls but I don-??t see any open.
- Hayward, CA, USA
The Traction Control and ABS/EBS sensors have failed on my truck. The dealer states that I need an HCU and ABS module in-order to correct the problem, however because the vehicle was made in Mexico the replacement parts are not available.
- San Antonio, TX, USA
Ive purchased this truck from the dealer with the remedy Recall 19V-021 back in 2019. my front right tire went bald after 3000 miles. driven. I purchased new tires and got an alignment. the Auto shop told me the could only adjust the to there best ability due to the welded nut on one of the parts on the steering parts. I went for a 600 mile trip and right as i got on the highway the front right tire blew out. I either need the drag link replaced or a better remedy the front right tire is wearing faster then the other three.
- Berkeley, CA, USA
2018 Dodge Ram 2500 with Cummins turbo diesel. When driving, the dash warning light for the ABS and the Traction Control System intermittently come in and spontaneously reset. If the cruise control is on and set, it turns off without driver input. Dodge dealer states that the hydraulic control unit needs to be replaced, but they have been on back order for over a year.
- Martinez, GA, USA
Abs and traction control indicator lamps have an intermittent flash and alarm that alert at random times. This is dangerous as this not only disables the cruise control but the traction control is then disabled as well as the abs system causing brakes to lock up. Mopar and ram refuse to fix the issue and it costs consumers $1200 for parts and labor that may or not fix the issue. This is reported in many forum pages as well with all having the same complaints and stuck with the repair or not due to unreasonable cost associated with a possible fix. This should be an immediate recall as it is a safety concern even more so than an airbag issue. I cannot fathom a government agency responsible for safety to not mandate this as a recall.
- Burleson, TX, USA
Dodge had a recall on the drag link. Their remedy was to weld the jam nuts. This causes issues when you need to get an alignment. My truck currently needs an alignment and the steering wheel recentered and no shops are willing to complete it. This causes a huge safety risk while driving and pulling my trailer. The remedy should be for dodge to replace the part as they know it is faulty and unsafe. I would like them to replace the drag link with the new updated part and return my truck to a safe vehicle for my family and I to drive.
- Tooele, UT, USA
Vehicle has 62953 miles. Ram service dept says the vehicle needs new engine, pcm, hydro boost assembly, hydraulic control unit, shifter assembly. They repaired the drag link in 2019. This did not solve issue. The tires were being worn rapidly. Ram said they would replace the drag link. Vehicle is drivable but not safe.
- Americus, GA, USA
Have taken the vehicle into Dodge / Ram Dealership twice within 90 days and steering issue remains an issue. I have been charged over $2000 for replacement parts and labor to include a new Drag Link. Was driving on the highway on 12 March at 1430, when truck began to drift to the right almost striking another vehicle. Vehicle has been a local Dodge Dealership and they have left me leave 2x putting my family, other drivers and myself at risk.
- San Antonio, TX, USA
The Service Electronic Braking and Service Traction Control comes on intermittently while operating the vehicle. I have had it fixed once under warranty. It is not a safe vehicle to operate without traction control and abs.
- Jacksonville , FL, USA
ABS system failed at 6000 miles. Dealership replaced the brake system I was told. AT 37000 miles just out of the basic warranty it has failed again. Dealership can not do the repairs due to the fact there is not enough replacement parts because of all the trucks are failing in this matter. ABS/TRACTION control failure. I have been waiting four months and told maybe March now. Dealership has been in contact and doing everything possible. Its just so many trucks are failing. I am almost ready to sell it at a loss. I purchased this truck to haul my RV which I don't dare too. Also they welded my steering linkage on a recall and now I can not align my steering with new tires. I am just amazed with this repair on a heavy duty four wheel drive as well. They did not inform me on this cheap repair. Something a kid would do and not tell his dad. Also the cruise control is now not working while there is a abs failure. 6000 miles on first failure of brakes. Truck has now 42000 on it. Im afraid of driving this truck anyplace with traffic. This truck will kill someone with this issue.
- Melbourne, FL, USA
- Kerrville, TX, USA