This safety recall occurred in January 2020 and I received notice from Dodge Ram (Chrysler). I have called dealers in St george and las vegas who have told me the same: They only get a few parts per week or two to fix the problem and placed me on the dealers "waiting list." I have been on the waiting list for four months! this is a safety warning regarding possible fire on my new vehicle. Further inquiry by myself has revealed the following: 1. Chrysler Dodge Ram is not producing adequate numbers of the simple part thereby jeopardizing safety of purchasers and their family/friends. 2. the few parts that Chrysler Dodge does produce goes to vehicles on the lot so that they can sell these vehicles asap. This shows no regard for the safety of prior purchasers. To think that Chrysler Dodge cannot order / produce the part in mass quantities when they knew the recall was coming is nonsense. By the way, this is in regards to the W03 2019-2020 safety recall.

- Mesquite, NV, USA

The contact owned a 2019 Dodge Ram 2500. The contact stated that while driving smoke suddenly came from under the hood and the vehicle immediately stopped accelerating. The contact was able to extinguish the fire with a fire extinguisher and water. The contact stated that her and her spouse was burnt on their hands and later seeked medical attention for smoke inhalation. The fire department along with the police department contacted however, the fire was already extinguished by time they reached the scene. The contact does not know if a police or fire report was filed. The contact stated that the manufacturer was made aware of the failure and she received an email stating that the manufacturer would buyback the vehicle. However, the manufacturer has been unresponsive to the contact's attempts to process the buyback program. The vehicle was included in NHTSA campaign number: 20V043000 (power train). The contact stated that the insurance company will not pay the claim as a result of the recall and the buyback offer. The dealer mountain home auto ranch (2800 american legion blvd, mountain home, id 83647 888-229-6919) was made aware of the failure however, the failure was not diagnosed. The dealer assisted the contact in getting a claim number from the manufacturer. The failure mileage was 21,000.

- Nampa, ID, USA

2 different noises clicking noise from front of engine could be fan clutch or a pulley and ticking noise could be CP4 pump??

- Shelton, CT, USA

The contact owns a 2019 Ram 2500. While driving 65 mph, the rpms increased and the engine revved. The contact released the accelerator pedal and manually shifted the gears in order to return to the correct reading. In addition, the computer system that controlled the radio and camera would glitch and hesitated to change views. Also, while driving approximately 40 mph in an intersection, the vehicle suddenly accelerated, despite depressing the brake pedal. The contact stated that the ignition and check engine warning indicators illuminated. The contact was able to pull the vehicle over to the side of the road and shifted into park; however, the vehicle continued to rev as if the accelerator pedal were depressed. When the contact turned off and restarted the vehicle, all the warning indicators illuminated and the vehicle stalled. The vehicle was towed to crown motors (located at 555 cypress ave, redding, ca 96001, 888-755-5922) where it was diagnosed that the egr valve closed and needed to be replaced. The vehicle was repaired. While driving 45 mph uphill, the vehicle stalled without warning. The contact was able to pull the vehicle over to the side of the road where it came to a rolling stop. The contact stated that the accelerator and brake pedals failed. The contact had the vehicle towed to the same dealer to be diagnosed, but no codes were found. The vehicle was not repaired. The manufacturer was made aware of the failures and provided case number: 64570388. The approximate failure mileage was 300.

- Redding, CA, USA