Technical Service Bulletins (TSBs) for the 2019 2500 are official communications between Ram & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    SUSPENSION

    • TSB #9004123

      Date Announced:
      DEC 11, 2019
      NHTSA ID:
      #10170308

      DJ D2 Air Suspension Related Components For an air suspension light or any air suspension concern on 2019 or 2020 MY DJ D2, please call Phil Cataldo at (248) 220-0559 or Yussimil Libera at (248) 550-6086. Read More »

    • TSB #9004157

      Date Announced:
      OCT 23, 2019
      NHTSA ID:
      #10168390

      MODULE, Air Suspension, [SEB] For replacement of Air Suspension Control Module (ASCM) due to the following DTCs, please contact Santiago De La Rosa to aid in root-cause prior to repair at (248) 635-0819 or santiago.delarosa@fcagroup. Read More »

    • TSB #08-041-19 REV. A

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10166575

      Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »

    SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

    PARKING BRAKE

    • TSB #9004165

      Date Announced:
      NOV 13, 2019
      NHTSA ID:
      #10169148

      WINDSHIELD For concern of rear view mirror loose or fell off, inspect mirror button. If the mirror button detatched from the winshield, please follow the normal repair process and take pictures of the button and the winshield trademark ... Read More »

    ENGINE (PWS)

    • TSB #D-19-02 REV. B

      Date Announced:
      NOV 06, 2019
      NHTSA ID:
      #10169209

      Fast Feedback Program - 6.7L Cummins Engine - 2019 HD Ram - All Models (Rev. B) Read More »

    • TSB #18-089-19

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169219

      wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »

    • TSB #9003680

      Date Announced:
      AUG 28, 2019
      NHTSA ID:
      #10166549

      RETAINER, Crankshaft Rear Oil Seal Oil leak from rear engine seal retainer or windage tray/gasket Check for other sources of leaks using dye such as gallery plugs, camshaft cup plug at rear of engine, rear of engine valley for ... Read More »

    • TSB #9004115

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10166535

      SEAL, Crankshaft Oil, Front Front crankshaft oil seal leak: For concern of front crankshaft seal leak please send an email to brenton.swank@fcagroup. Read More »

    • TSB #54935

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10162500

      Sensor-nitrous oxlde Read More »

    • TSB #55311

      Date Announced:
      MAY 21, 2019
      NHTSA ID:
      #10162499

      Damper-Steering Read More »

    • TSB #55322

      Date Announced:
      MAY 20, 2019
      NHTSA ID:
      #10162498

      Head-Cylinder Read More »

    • TSB #55324

      Date Announced:
      MAY 20, 2019
      NHTSA ID:
      #10162497

      Head-Cylinder Read More »

    • TSB #OD55341

      Date Announced:
      MAY 17, 2019
      NHTSA ID:
      #10162520

      Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions Read More »

    • TSB #55221

      Date Announced:
      MAY 16, 2019
      NHTSA ID:
      #10162495

      Engine Oil- OW20 Read More »

    • TSB #9003357

      Date Announced:
      MAY 15, 2019
      NHTSA ID:
      #10162477

      ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron. Read More »

    • TSB #55096

      Date Announced:
      MAY 14, 2019
      NHTSA ID:
      #10162493

      Engine Oil- OW20 Read More »

    ENGINE AND ENGINE COOLING

    • TSB #9004143

      Date Announced:
      OCT 02, 2019
      NHTSA ID:
      #10168376

      MASTER CYLINDER, Brake Prior to replacing master cylinder, please call Paul Kuehl at (248) 535 -7013 and/or Tim Parks at (248) 202-0919. If no response in 15 minutes, proceed with repair. Read More »

    • TSB #9003680

      Date Announced:
      AUG 28, 2019
      NHTSA ID:
      #10166549

      RETAINER, Crankshaft Rear Oil Seal Oil leak from rear engine seal retainer or windage tray/gasket Check for other sources of leaks using dye such as gallery plugs, camshaft cup plug at rear of engine, rear of engine valley for ... Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    FUEL SYSTEM, GASOLINE

    • TSB #9004167

      Date Announced:
      NOV 13, 2019
      NHTSA ID:
      #10169151

      A/C LINES RAM HD/CC. For AC Refrigerant Low pressure, AC blows warm, Not Cold, not cold enough, there is an investigation for a low charge on the HVAC diagnosis. Read More »

    • TSB #18-089-19

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169219

      wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »

    • TSB #9004150

      Date Announced:
      OCT 17, 2019
      NHTSA ID:
      #10168388

      SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in ... Read More »

    • TSB #55272

      Date Announced:
      MAY 17, 2019
      NHTSA ID:
      #10162496

      Tube- Fuel Filler Read More »

    • TSB #55136

      Date Announced:
      MAY 15, 2019
      NHTSA ID:
      #10162494

      Tube- Fuel Filler Read More »

    POWER TRAIN

    • TSB #21-034-19 REV. A

      Date Announced:
      NOV 28, 2019
      NHTSA ID:
      #10169260

      Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Read More »

    • TSB #9004152

      Date Announced:
      OCT 23, 2019
      NHTSA ID:
      #10168389

      BRACKET, Gearshift For concern of shifter stuck in Park, please call Zach Luetzen at (832) 372-6116 prior to replair. If no response in 15 minutes, proceed with repair. Read More »

    • TSB #18-056-19 REV. A

      Date Announced:
      OCT 22, 2019
      NHTSA ID:
      #10168472

      Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »

    • TSB #9004150

      Date Announced:
      OCT 17, 2019
      NHTSA ID:
      #10168388

      SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in ... Read More »

    • TSB #21-034-19

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10166574

      Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The following software enhancements are available:Coast-down downshift improvements for 4-3 and 3-2. Read More »

    • TSB #55309

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10162502

      Power Transfer Unit Read More »

    • TSB #54583

      Date Announced:
      MAY 07, 2019
      NHTSA ID:
      #10162487

      Transmission ? With Torque Converter Read More »

    ELECTRICAL SYSTEM

    • TSB #21-034-19 REV. A

      Date Announced:
      NOV 28, 2019
      NHTSA ID:
      #10169260

      Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Read More »

    • TSB #9004157

      Date Announced:
      OCT 23, 2019
      NHTSA ID:
      #10168390

      MODULE, Air Suspension, [SEB] For replacement of Air Suspension Control Module (ASCM) due to the following DTCs, please contact Santiago De La Rosa to aid in root-cause prior to repair at (248) 635-0819 or santiago.delarosa@fcagroup. Read More »

    • TSB #18-052-19 REV. A

      Date Announced:
      OCT 22, 2019
      NHTSA ID:
      #10168471

      Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Read More »

    • TSB #18-056-19 REV. A

      Date Announced:
      OCT 22, 2019
      NHTSA ID:
      #10168472

      Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »

    • TSB #9004149

      Date Announced:
      OCT 11, 2019
      NHTSA ID:
      #10168383

      CAMERA, Forward Facing, [XAK] / Video Control Processor For DTC B2286-00 - Calibration not learned/Lost calibration set by the Central Vision Processing Module (CVPM), DO NOT try to run a service calibration routine before replacing the ... Read More »

    • TSB #08-003-19 REV.C

      Date Announced:
      AUG 29, 2019
      NHTSA ID:
      #10166601

      Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Read More »

    • TSB #9004032

      Date Announced:
      AUG 28, 2019
      NHTSA ID:
      #10166545

      CENTER STACK, Upper (Disassociated Display 8.4" with ICS Bezel) For concern of a "Yellow Band" on the center stack display, swapping the radio or display will NOT resolve the issue. Read More »

    • TSB #21-034-19

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10166574

      Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The following software enhancements are available:Coast-down downshift improvements for 4-3 and 3-2. Read More »

    • TSB #08-034-19

      Date Announced:
      MAY 03, 2019
      NHTSA ID:
      #10162533

      Flash: Active Noise Cancellation (ANC) Module Enhancements This bulletin involves updating the ANC system with the latest available software. Read More »

    DIGITAL INSTRUMENT PANEL

    VISIBILITY

    • TSB #9004196

      Date Announced:
      DEC 18, 2019
      NHTSA ID:
      #10170335

      Handle, Swivel Release and Grommet, Pivot Joint The box bed divider swivel release handle and pivot joint grommet are intended for DS only, and not to be used on DJ or DT. Read More »

    • TSB #31-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169246

      Authentic MoparŪ Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic MoparŪ Glass. Read More »

    • TSB #9004165

      Date Announced:
      NOV 13, 2019
      NHTSA ID:
      #10169148

      WINDSHIELD For concern of rear view mirror loose or fell off, inspect mirror button. If the mirror button detatched from the winshield, please follow the normal repair process and take pictures of the button and the winshield trademark ... Read More »

    • TSB #9004146

      Date Announced:
      OCT 11, 2019
      NHTSA ID:
      #10168381

      PUMP, Washer, Windshield For pump leak concerns, if a leak is verified from the pump, without removing the pump, please contact the following to send the complete assembly back: Alan Leon at (248) 245-8049 or Kevin Murphree (248) ... Read More »

    VISIBILITY:GLASS, SIDE/REAR

    SEAT BELTS

    • TSB #9004147

      Date Announced:
      OCT 11, 2019
      NHTSA ID:
      #10168379

      SEAT BELT, Front (RT / LT) Prior to replacing this part take pictures of the conector area at the harness and send to carmen.gonzalez@fcagroup.com. Read More »

    STRUCTURE

    • TSB #23-013-19 REV. A

      Date Announced:
      NOV 26, 2019
      NHTSA ID:
      #10169258

      Noise From A-Pillar or Floor Area During Turns or Body Movement This bulletin involves inspecting and replacing the A-Pillar body mounts if needed. Read More »

    • TSB #31-005-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169249

      Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »

    • TSB #23-019-19 REV. A

      Date Announced:
      AUG 23, 2019
      NHTSA ID:
      #10166591

      RamBox Applique Separation/Delamination This bulletin involves inspecting and possibly removing, installing new tape and re-installing one or both of the RamBox appliques. Read More »

    • TSB #54637

      Date Announced:
      MAY 06, 2019
      NHTSA ID:
      #10162486

      FASCIA - REAR Read More »

    • TSB #23-013-19

      Date Announced:
      MAY 04, 2019
      NHTSA ID:
      #10162537

      Noise From A-Pillar or Floor Area During Turns or Body Movement This bulletin involves inspecting and replacing the A-Pillar body mounts if needed. Read More »

    STRUCTURE:BODY:BUMPERS

    STRUCTURE:BODY:DOOR

    STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

    STRUCTURE:BODY:TAILGATE

    • TSB #23-015-19

      Date Announced:
      MAY 10, 2019
      NHTSA ID:
      #10162548

      Tailgate Does Not Open Smoothly This bulletin involves inspecting and if necessary replacing the tailgate damper strut. Read More »

    TIRES

    • TSB #08-115-19 REV. A

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169250

      Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work. Read More »

    • TSB #08-115-19

      Date Announced:
      NOV 16, 2019
      NHTSA ID:
      #10169243

      Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work. Read More »

    WHEELS

    LANE DEPARTURE: LANE KEEP: STEERING ASSIST

    BACK OVER PREVENTION

    • TSB #9004165

      Date Announced:
      NOV 13, 2019
      NHTSA ID:
      #10169148

      WINDSHIELD For concern of rear view mirror loose or fell off, inspect mirror button. If the mirror button detatched from the winshield, please follow the normal repair process and take pictures of the button and the winshield trademark ... Read More »

    • TSB #9004149

      Date Announced:
      OCT 11, 2019
      NHTSA ID:
      #10168383

      CAMERA, Forward Facing, [XAK] / Video Control Processor For DTC B2286-00 - Calibration not learned/Lost calibration set by the Central Vision Processing Module (CVPM), DO NOT try to run a service calibration routine before replacing the ... Read More »

    • TSB #08-003-19 REV.C

      Date Announced:
      AUG 29, 2019
      NHTSA ID:
      #10166601

      Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Read More »

    EQUIPMENT

    • TSB #31-005-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169249

      Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »

    • TSB #18-052-19 REV. A

      Date Announced:
      OCT 22, 2019
      NHTSA ID:
      #10168471

      Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Read More »

    • TSB #08-003-19 REV.C

      Date Announced:
      AUG 29, 2019
      NHTSA ID:
      #10166601

      Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Read More »

    • TSB #9004032

      Date Announced:
      AUG 28, 2019
      NHTSA ID:
      #10166545

      CENTER STACK, Upper (Disassociated Display 8.4" with ICS Bezel) For concern of a "Yellow Band" on the center stack display, swapping the radio or display will NOT resolve the issue. Read More »

    • TSB #23-019-19 REV. A

      Date Announced:
      AUG 23, 2019
      NHTSA ID:
      #10166591

      RamBox Applique Separation/Delamination This bulletin involves inspecting and possibly removing, installing new tape and re-installing one or both of the RamBox appliques. Read More »

    • TSB #9003220

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10166537

      RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »

    • TSB #55429

      Date Announced:
      MAY 29, 2019
      NHTSA ID:
      #10162505

      Mat Kit- Floor Front Read More »

    • TSB #55308

      Date Announced:
      MAY 29, 2019
      NHTSA ID:
      #10162506

      Bin- Storage Read More »

    • TSB #55189

      Date Announced:
      MAY 29, 2019
      NHTSA ID:
      #10162507

      Actuator-Multiaitr Read More »

    • TSB #Volume 5 Issue 5

      Date Announced:
      MAY 29, 2019
      NHTSA ID:
      #10162513

      Warranty Operations Newsletter ? Volume 5, Issue 5 Read More »

    • TSB #54935

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10162500

      Sensor-nitrous oxlde Read More »

    • TSB #55309

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10162502

      Power Transfer Unit Read More »

    • TSB #55312

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10162503

      Molding-Wheel Plane Read More »

    • TSB #55134

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10162504

      Latch- Front Door Read More »

    • TSB #OD55431

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10162521

      Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information Read More »

    • TSB #55311

      Date Announced:
      MAY 21, 2019
      NHTSA ID:
      #10162499

      Damper-Steering Read More »

    • TSB #55322

      Date Announced:
      MAY 20, 2019
      NHTSA ID:
      #10162498

      Head-Cylinder Read More »

    • TSB #OD55341

      Date Announced:
      MAY 17, 2019
      NHTSA ID:
      #10162520

      Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions Read More »

    • TSB #55221

      Date Announced:
      MAY 16, 2019
      NHTSA ID:
      #10162495

      Engine Oil- OW20 Read More »

    • TSB #9003357

      Date Announced:
      MAY 15, 2019
      NHTSA ID:
      #10162477

      ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron. Read More »

    • TSB #54698

      Date Announced:
      MAY 07, 2019
      NHTSA ID:
      #10162488

      POWER DISTRIBUTION CENTER - INTELLIGENT POWER Read More »

    • TSB #08-034-19

      Date Announced:
      MAY 03, 2019
      NHTSA ID:
      #10162533

      Flash: Active Noise Cancellation (ANC) Module Enhancements This bulletin involves updating the ANC system with the latest available software. Read More »

    • TSB #Volume 5 Issue 4

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10162511

      Warranty Operations Newsletter Volume 5, Issue 4 Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #08-034-19

      Date Announced:
      MAY 03, 2019
      NHTSA ID:
      #10162533

      Flash: Active Noise Cancellation (ANC) Module Enhancements This bulletin involves updating the ANC system with the latest available software. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #9003220

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10166537

      RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »

    EQUIPMENT:AIR CONDITIONER